Do not them, they broke one of my TVs and a ceiling fan. I was told they would send a repairman out for the fan and its been 2 weeks now and nothing. On the tv nothing either...all they did was send a check for $300. The tv alone cost will cosr me $400 to replace. The guys worked hard but were like bulls in a china store trying to beat the heat. I will never use again.

We highly recommend Jack & Jeff Transfer Co. They showed up on time, All three movers were very polite & helpful. They worked there tails off through what was a long day of moving. Our belongings were all delivered in great condition. We will be calling them for our next move!

Do not use this company!!!! We had this company move us on 9/15/2020. Two individuals showed up. We only had 11 items to move and it took them 3 hours. They drag out to get more money. Top it off with they broke my safe open and stole my moms wedding rings. We told them the safe stays because we were packing our stuff to move to our temp house while ours is being built. They also stole a knife my son had ingraved for me while he was serving our country. I am still waiting for a call from the owner to resolve this issue. Its crickets right now. So in closing I made a police report and find out one of the guys has been arrested multiple times for robbery and theft. He has been charged for taking stolen property to pawn shops. I want my money back!!! how could you not run background checks on employees you are sending to peoples homes.

Of course 5 stars I am bios. I work at the fresno jack and Jeff bekins

We used Jack and Jeff based on recommendation of a friend. Bad decision. One of their employees stole my husbands wedding band from a drawer in the bathroom. Contacted the company and the sheriffs office. No response from Jack and Jeff after numerous contacts.In addition our furniture was scuffed and damaged. Never use this company!!Totally frustrating experience.Next week we celebrate our 60th wedding anniversary - no diamond wedding band. So wrong and unfair.

My wife and I employed Jeff and Jack Transfer (“JJT”) of Visalia, CA to move our household goods from our Exeter, CA home and to enter them into storage, anticipating a duration (for an overseas assignment) of several years. After our return to the United States we relocated to Arizona in April, 2020. During the nearly 5 years when our material was in storage, we paid JJT in full, regularly, by direct payment.Not all our belongings were properly received in Arizona, however. Three landscaping tools of significant value were stolen while are things were in the custody of JJT. Two of these are clearly shown (by JJT’s own documentation) to be missing, even at the point of entry into their warehouse in 2015! The third piece – which was essentially the base component for all three – was actually replaced by an inferior, non-operative tool; clearly, this was a deliberate attempt to hide the fact that the tool was stolen. Nevertheless, in addition to JJT’s documentation, I have fortunately retained clear documentation of all three tools and their original purchase.I calmly called JJT to explain the situation. They were initially sympathetic – and promptly provided me with a claim form template. I provided JJT with all the requested details, including the discrepancy in the documentation, the evidence of what was previously owned by me, and the picture of what we instead received. (In addition, it was clear from JJT’s warehouse documentation itself that the other two tool items were completely missing.)Based on fair market value of replacing these tools, I fully and properly documented the loss claim and requested reimbursement from JJT in the amount of $367 - submitted electronically to JJT on May 29, 2020. All requested backup information was also submitted at the same time. JJT confirmed receipt in full of these materials a few days later, and that everything needed had been properly included and submitted. Their representative stated that everything was in order and would be properly processed expeditiously.Four weeks then passed without receiving or hearing anything; I again wrote to JJT. I was assured that full reimbursement had been sent out much earlier, and that “there must be a problem with the mail”. (We live in greater Phoenix and have had absolutely no problem with the US Mail otherwise.) The JJT representative further indicated that she would personally “…issue the new one [check] tomorrow” on July 2, 2020. I am quoting directly from the archive of emails that I have fully retained.Obviously, these three assurances were misleading and insincere. Now a full 100 days after the incomplete shipment arrived, and two months after the claim was fully submitted and acknowledged, and after three email assurances by JJT’s representative, nothing has been received. I wrote to JJT once more (fourth time) to plead for fair handling on July 14, 2020 – two weeks after the statement that a check was being sent out the next day – but this time my request was simply ignored. Clearly, JJT is not only deceptive in its practices, but also insincere and misleading in their business communications.Although it shouldn’t matter, the other frustrating component is the very small size of our legitimate claim relative to what we have paid JJT over the years – well over $10,000, always in full and on time. We paid for the moves immediately and in full, treating the movers on both ends generously as well. They could not have asked for a better customer. Nevertheless, they refuse to take responsibility for the theft of our tools in their custody, and in essence have bilked us out of $367. On top of their dishonesty, this is simply bad business.It is immensely frustrating to be treated in this way. I sincerely hope to help other consumers avoid this same experience. I respectfully recommend that you exercise their choices wisely – including simply avoiding Jeff and Jack Transfer of Visalia altogether.

Great guys

What a team!! These guys showed up right on time ready to go. These 3 men were amazing. Moved our furniture with what seemed with great ease (and some of our furniture was extremely heavy & over-sized). Not one nick or scratch, efficient, courteous and even moved again some large pieces of furniture the lady of the house decided to change at the last minute. We highly recommend this team! Made ours a smooth move.Thank you Rudy, Joe & Tom.

Very nice guys who get things done quickly and neatly.

Former employee at Jack and Jeff. Great people to work with. Very professional during all phases of the moving/storage process. Will use them when I move as well.

As a professional mover of over 32 years I can assure you that the guys from this agency are some of the best. Had Joe, Thomas, and Brad for a load fri the 27th of March, and Id have been sunk without them. Due to an injury I wasnt able to load the trailer, but there was no worry due to the J&J team. With nice manners, an understanding that the shippers were overwhelmed by packing, and pure professionalism these Gents were awesome. Big Boss? Give em a backpat, they deserve it...especially Brad, cause I called him Brian all day. ; )

Awesome 👍, this company worked their tail off for me and no damage....thanks guys

Ive used Jack &a Jeff Transfer at least four times over the past 25 years and they are fantastic.

The drivers are the worst. Very irresponsible.

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