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Gadget Wireless Cell Phone Tablet Repair & More
1334 N Melrose Dr suite d, Vista, CA 92083, United States
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Gadget Wireless Cell Phone Tablet Repair & More
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Ca
Review №1

Took my kids nintendo switch for repair after kid broke screen and buttons were not working,,,, the techs at Gadget were super friendly and really knowledgeable on the issues, they completed repair with in a few days at a reasonable price. Thank you Gadget you ROCK !!!!

Da
Review №2

Cat knocked my laptop off the desk and it looked pretty badly broken. They patched it up and the price was very reasonable. 1 week turnaround w/ shipping time for parts. Huge relief.

Ca
Review №3

Wow! I brought my phone in after dropping it in the toilet. This was the third time it had fallen in water and this time I didnt think it would survive. They were able to fix it for me in a couple days and I couldnt be happier! Thank you for the courteous, professional and caring service! Highly Recommend!!!!!

Fe
Review №4

Just wanted to let you know that you guys have an excellent employee. The staff gave me great service now lately anywhere you go the service sucks hold on to him and give him a race you guys have a great team in Vista keep doing a great job 👍

Ti
Review №5

Never before in my life have I had such a poor experience with a business! I am honestly completely shocked at how I was treated. I came into Gadget Wireless a couple of months ago to have a screen replacement for my iPhone XR. I paid $135 and was given a 90 day warranty with receipt for manufacture defects and labor. My phone worked fine at first. Then about a week or two ago, a large black and white bar appeared on the right side of my screen, with various flashes of light across the entire rest of the screen. It was barely usable so I called to find out why this was happening and see if I could bring it in to them. I mentioned that I thought maybe the screen was lifting on one side. They told me to bring it in with my warranty, so I did. The opened my phone and apparently the screen that they installed was not the “typical” one the use that has a barcode on the inside. They said there were no screws attached to hold the screen onto the phone and that there was one screw bouncing around on the inside, causing damage to the screen and causing it to lift. Instead of fixing their mistake, THEY BLAMED ME. They said I obviously took my phone somewhere else to have my screen fixed or that I did it myself and they refused to honor their warranty. I NEVER took my phone anywhere else or even tried to open it! Why would I do that when I had a warranty? I kept my protective phone cover on the entire time and had not even dropped my phone once! When I told them all of this, they essentially called me a liar. They said the best they could do was offer me $20 off an entirely new screen replacement of $135. Obviously, I would not trust this company again and will be taking my phone elsewhere. This was the most unbelievably rude and unprofessional customer service I’ve ever had and I WOULD NOT RECOMMEND GADGET WIRELESS TO MY ANYONE. Save your money and take your phone anywhere else. Trust me.MY REPLY TO GADGET WIRELESS:This will be my one and only response because I don’t have time to put any more energy into this horrific business. You threw an insulting offer of “I’ll give you half off another phone screen” as a last-ditch effort to squeeze even more money out of me as I was walking out the door. As I told you in the store, I would not pay you one more dollar to have A) the same phone screen put on without screws, B) the same poor quality of service I received the first time, and C) the exact same situation of you not honoring your warranty. In fact, you couldn’t even pay me to have my phone screen fixed by you again. I was not aggressive in the slightest. I stood up for myself when I was being mistreated and you apparently you couldn’t handle it. Interesting how you claim my phone is damaged. Because other than the phone screen you put on lifting and causing color defects, my phone is actually in perfect condition. Current photos of my phone attached. I’m not sure what kind of point you are trying to prove, but your outright lies are making you look even worse. Take care.

Be
Review №6

Expert, courteous and expeditious service!!!

Ca
Review №7

The guys here are awesome! I brought my phone in to them because it wouldnt charge anymore or turn on. They took the time to check it out make sure its not the batter or plug in port and they found the problem but it wasnt worth they price to fix it. They didnt pressure me to spend more money they are honest genuine guys! If you have any problems with you phone come here. 100% recommend

Ni
Review №8

Both of the gentlemen I talked to were extremely polite and helpful in explaining what they were doing to try to help me fix my product. Would definitely return for any future technical issues.

Ky
Review №9

Replaced iPad7 screen & fixed the button as it had been pushed in a bit. I dropped it off early, and it was done the same day. Thanks Edwin.

Jo
Review №10

I love this place! Dropped my phone in coffee (yes coffee, how anyone does that I dont know). It was fried and I had already made up in my mind Id by the hefty replacement fee but I was patient and in just a few days(parts needed to be ordered) and a great price later I had my phone back and I was working like new! Highly recommend these guys.

Me
Review №11

Great service! Great prices! The only place I will ever go for cell phone repair. Super friendly.

Vi
Review №12

They are the best! Much less expensive than the place I previously used, very fast ( just a few minutes), and were very honest by showing me I didn’t need all the services I requested! I definitely recommend them! Matt was great!

Re
Review №13

I have been by to fix my phone a few times and the customer service is great 👍! The prices are super affordable. I would totally recommend this place to anyone and everyone !

Ma
Review №14

They fixed my iPhone screen fast and made my phone look new, they are so nice as well, definitely will go back !!

WR
Review №15

5-star service 🌟 Needed another battery replaced for my antique iPhone 5S (hey, dont judge, it works just fine! 😂) Apparently fast-charging overnight that little power pack. Well, if I do it again anytime soon, Ill be back at Gadget Wireless got more help. 🎉🎉

Kn
Review №16

Finally a shop that does what they say they can do. Very professional, courteous customer service, knowledgeable technicians and same day service. Had a battery replaced for a very reasonable price. Highly recommended. Thanks guys!

Pa
Review №17

Amazing service. I walked in with only a short amount of time to wait and he accommodated me the with no problem. Screen was fixed and has been working for two months. Highly recommend!

Cy
Review №18

Very honest, personable and knowledgeable. I recommend them to all my friends

lo
Review №19

Awesome People! Fast service and great employees! Been going to this place for phone repairs and I can never find something to complain about because they are that good! Thank you all!

Jo
Review №20

Im very disappointed in the service offered from this business. I came in with a Google Pixel gen 1 and told them the screen wasnt working. Before I came to the shop the gentleman at Verizon told me to ask about the LCD ribbon, when I told this shop about the ribbon they said they wouldnt check the ribbon because there was zero chance the ribbon was loose. They said I had to pay $120.00 for an entire screen replacement. I checked a shop 10 minutes away and he checked the ribbon and guess what........the ribbon was loose. $40.00 I paid instead of $120.00. If INTEGRITY is a must, then move on.

Sa
Review №21

Love this place. Totally knowledgeable and trustworthy.

Ad
Review №22

Found this place on recommendation after my T-Mobile store wanted way too much to replace a broken Samsung Note 4 glass screen. I keep going back for phone screens, software fixing, phone batteries, charging cables, and data transfers between old and new phones. They know their stuff. Everyone who works there is patent and knowledgeable. There is a constant stream of loyal customers coming through their doors. I dont even live close but drive a distance because I am always pleased with the service and Im treated well! Shout out to Edwin!!!!! (I believe thats his name)

El
Review №23

I love this place. They are not like my phone provider. They fix my phone. Not give me excuses. I will continue to do business with them!!

Ro
Review №24

Very clean shop. Inviting and welcoming. Ive taken my phone there twice. Prompt service. The owner is a fellow former Marine, but I never asked for a veteran discount.

je
Review №25

This business is a life saver. They have fixed our cell phones at least 5 times. Service is ALWAYS great, timely, and affordable. I highly recommend this business.

Ce
Review №26

They are very helpful and knowledgeable. In addition to a coule other things, I had an app problem that Verizon said needed to be fixed by a technician at a larger store. Gadget Wireless fixed it in a few minutes, along with the other issues. I highly recommend Gadget Wireless.

Ji
Review №27

Matt was a great help! He was honest and the rates were very reasonable. I would recommend Gadget Wireless to anyone!

Do
Review №28

Honest thought my screen was broken went to leave phone to get fixed he pulled glass screen saver off and handed back phone. No charge could of keep it and said later they fixed be not into ripping people off . Thank you guys for being truthful.

Do
Review №29

Good work in repairing broken screen on Samsung note 9. Very happy also had them add a screen saver

Gu
Review №30

We have used Gadget wireless three or four times now, Edwin and his staff are awesome! Great service and fast repair. I send friends over all the time and they say the same thing!

Ma
Review №31

These guys are the best in San DiegoTook my 6month old Iphone 7 to the Apple store with a texting issue...They said they had never seen this issue before, and I should consider a new phone!!!! (The phone was 6 months old!)Edwin had the thing working like new in 3 hours. I gladly paid the bill, and left feeling great. Thank you

Si
Review №32

Seriously saved me...and my kids!! My 6 year dropped our iPad and I thought all was lost, especially if I decided to take it back to Apple. But a guy at radio shack pointed me to Gadget Wireless and they fixed it for $60. And quick, in about two hours. Cant thank them enough!!

Li
Review №33

This place is amazing they fixed my phone in 2 hours and it worked perfect like new and the service is very proffesional, I am so glad that they have this business and it is very cheap too!!

Br
Review №34

Took my phone in to get the screen replaced and when I got it back the first time it l everything worked great for a day then the screen went upsidedown and in and out... So I took it back and they fixed it a second time. They told me they needed to order a new part and it took about 7 days for the part to arrive. After getting my phone back the NFC wasnt working nor the front facing camera.. So I took it back again and this time they were able to fix the NFC but werent able to fix the camera.. I didnt want to buy a new camera because mine was working before.. So I settled without the camera and left... Since then Ive experienced problems with both cameras...

Cl
Review №35

Fixed one of my phones for a good price. And was honest with me about another phone that was bricked. Great service and prices

An
Review №36

I first brought my phone here, he fixed it at an ok price, a week later a crack on the screen appeared on my phone below the screen protector I bought from this location, he told me it was a pressure point crack and that it wasnt covered by their 90 day warranty. I was very disappointed because my phone is in a phone case and this shouldnt have happen. I feel he could at least offered to fix it again at a discounted rate.

Ta
Review №37

Have gone to the people at this store a handful of times for screen replacements. This last time I went to them to replace my MacBook Air screen. They fixed it so it wasn’t cracked. But since then my screen turns off every 5 minutes when I’m using it. So go to them for the simple things, but don’t trust them with the more serious and real issues with technology.

Vi
Review №38

Thanks for your help this is a great place to go for help on cell phone software issue 😁

Br
Review №39

I go out of my way to shop here. These guys have the highest level of customer service I have delt with in quite awhile.

Ty
Review №40

Great service and staff, have a brother they just got home from deployment he hasnt had a phone since December because it broke while on deployment, took it in to have the multiple issues fixed.... Took great care of us and for a great price👍 would definitely recommend

Ma
Review №41

Are these guys are very informed about solar devices they do great work they provide great service and theyre very honest highly recommended

da
Review №42

Very attentive and welcoming, very good prices too!! (Highly matchable to online prices, if not better!)

Br
Review №43

Ive showed up ten min late to pick up my phone after closing hours. They waited for me to pick up. Thank you

wh
Review №44

Honesty, Integrity, and good service with a predictable turn around time. Everything you could want with honest upfront pricing.

Br
Review №45

Great knowledge and helpful staff. Repair under their estimate. Will go there for any and all repairs

jo
Review №46

Fixed my phone fast when Verizon said it wasnt fixable, and even included an extra repair I didnt ask for but really needed! Very happy with the service!

Cl
Review №47

The people here are chill and dont take too long to fix your phone. Got my phone fixed for a good price.

Ke
Review №48

Fast professional service. Replaced iPhone 6 battery in about an hour. What a difference.

ch
Review №49

My go-to place, even Square Trade authorized! So glad I dont have to send my laptop away👍🏼

I
Review №50

Very helpful .... great guys...

Da
Review №51

Honest & reputable people.

Da
Review №52

Good as new😀

Mi
Review №53

Great fast friendly service

jo
Review №54

Rip off

Information
39 Photos
54 Comments
4.5 Rating
  • Address:1334 N Melrose Dr suite d, Vista, CA 92083, United States
  • Site:http://gadgetwireless.com/
  • Phone:+1 760-842-1111
Categories
  • Cell phone store
  • Computer repair service
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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