I had the front/rear brakes and rotors replaced today. I came in on Friday and got a quote for $492 due to a special they’re running (with the possibility of the bill being a little more high for the parts). I asked if this included parts and labor and was told yes by the clerk and to bring my car back Monday. Brought my car back Monday and had it completed in a few hours. When I got the bill I was charged $424 for parts $180 for labor = $638… so much for the quoted price. I still gave 2 stars because they were polite, did a good job on my vehicle and the turn over was fast. When I saw the bill I didn’t even bother arguing I just paid and left. Next time how about a better line of communication with the customer. If I knew I was being charged that much extra I would’ve just had my rear brakes and rotors done.
These guys have been fantastic. I have a very customized car that they have been as careful with as I am with all the work they do. Their rates are very reasonable for the island and they tell you straight if its something they would fix. I have been coming here for almost 4 years now and I would recommend this shop to everyone I know.
I went to the shop 1 hr early and they took me in and started working on my car right away, i was blown away and the service from the front end to the mechanics were friendly and helpful and pleasant.
Ohana Automotive are professional, from the front desk personnel, to their maintenance team. I am thoroughly impressed with the expertise of their technicians. They are highly qualified in every area of my vehicle. They are able to diagnose the issues, get the parts and get me back on the road, in record time.I give Quality Automotive 5 stars ☆☆☆☆☆
I’ve never been to an auto service business that is child friendly and I love that! There location is convenient as well for if you wanted to walk and get some food while you wait. They were also a bit ahead of schedule when usually I expect places to go over time. They are very friendly. Ohana suits their business name ❤️.
This shop is the best. You get a discount when you are a returning customer. The owner Bruno is a very kind and helpful person. They changed my tires with affordable prices. I would recommend this shop if you are looking for a place that is affordable, friendly, and know their work. I been to auto shops that I spend hours waiting spend thousands but end up they break more things. First auto shop I went to that I trust my car in their hands.
I was in and out within an hour for a safety inspection. Very customer friendly and I plan on taking all my auto repairs to them
Came in for alignment. It was very affordable, They did a great job and front desk was very nice!
I went to get my vehicle looked at for a safety inspection. They were polite and friendly. Very professional. Shop was clean. Price was great! I will definitely return.
I had update - came in again for a safety check and some routine maintenance - service is amazing !! Very Fair Pricing !! Just an overall amazing experience. I would drive in from Kailua to service my car if i had too. They are that Good !!Had the pleasure of working with Ohana Automotive Repair & Service over the weekend. So happy I found them, very professional and knowledgeable.They offer every type of service you can imagine, from Brake to aftermarket modifications. Also a very nice waiting room that is kid friendly. Highly recommend them for all of your auto needs.
I have to change my review. I was originally kind of irritated that they kept my car twice over night without letting me know. When I go the car back they really did do a great job with a fair price.
Came to get all my tires done everyone was really nice and they did my alignment too which turned out awesome thanks so much definitely will be coming back!
Always great service