They had the sunglasses that I had been looking for online for days and with little luck. Ordered it through the store and having it delivered to my house (no shipping fee). They even gave me a $30 dollar discount for a special they where having.The whole process took less than 10 minutes…sales person Natalie was quick and courteous and didn’t try to up sell me (I appreciate that)
Great experience here yesterday. Natalie was very helpful, walking my wife through some frame choices, then helped my daughter get a nice pair of Ray Bans. If youre looking for sunglasses, check this place out. They had a full selection of different brands
The clerk was very helpful and helped me pick out the perfect pair of sunglasses for my wife for Mothers Day.
I tried to do an even exchange on a Christmas gift, with a valid gift receipt, within the allotted time policy, and they tried to CHARGE ME! I was NOT trying to get a refund, I was not trying to exchange for a greater value item; I was simply trying to do an even exchange for a pair of sunglasses from the same exact brand, same exact style, different color. Both items were valued the exact same. The cashier said “it was purchased under a different sale promotion than the sale promotion going on now,” and wanted me to pay the difference. It is my understanding, and the practice of reputable companies, that merchandise exchanges are supposed to be based on the value of the item, not the promotional difference. So are they saying, if they were having a better promotion than before, that they would PAY ME THE DIFFERENCE, with a gift receipt? I sincerely doubt it. Bad business practice! Won’t be shopping here anymore; will be advising family and friends to purchase gifts at a store/company with ethical policies.
Blake and Ernalyn were so helpful and patient Nat has a great team and I love coming here
I ❤️ This store sooo much it carries my favorite glasses there & it’s close where I live by
Me and my family walked in and no greetings, when a customer looks like a tourist they happily greet them. How is this, is it because we are Asian? Most of the time we walked in no greet and yet we always get out with a bag luckily we love their products. I hate going in because they always treat us that way, so sometimes we just go to Pearl Ridge they are a lot nicer and they greet everyone. As a Filipino we do pay attention to small details.
Great service and excellent work aloha Billy B&C towing Hawaii
Willing to fix glasses. Very helpful.
Average
Always a lot of choice at all prices.