WOW!! Not enough stars for Brian, Trevor and the crew!! THANK YOU guys for saving me! I had been waiting for months and informed that my furniture would now be delivered in 2022 :-( In a mad rush I walked in, fell in love with my one of kind couch and matched it with my Queen Power Recliner. I was rocking in my chair less than 2 hours later in my living room! WOW should be Brians name, he has an eye for design and truly was about taking care of me. I cannot express my gratitude to Brian and Trevor. On another visit into the store, Brian gave me the beautiful rug as a Thank You for my veteran service and welcome to the community. I returned a few days later to special ordered an ottoman. The ottoman will still be here before my original furniture order. If you are in need of anything related to furnishing your home.... Go to WOW lol W2W and Brian will continue to help those in our community. THANK YOU!
I highly recommend Wall to Wall furniture when you are looking for furniture, beds, etc. We recently bought a new bed and headboard from them. Brian is wonderful. We got a great deal, professional service and free delivery. He and his staff are amazing. They kept us well informed of dates and times. The delivery and set up folks were wonderful and knew their stuff! Please at least give them a look before you buy from somewhere else.
Trevor was absolutely the best salesman Ive ever had! I received a mattress I absolutely love, quality service, and theyve gained a lifelong customer. The two gentlemen that delivered were great as well! Thanks again…Im in love with my mattress.
Awesome experience. Every other furniture store I went to said delivery would take at least 1-2 weeks, even for stuff they had in stock. I went in to buy a sleeper couch, and the guys there were really friendly and helpful. It was a Saturday and their delivery crew wasnt working, but one of the guys working in the showroom offered to drive the couch to my place and assemble it himself. I had my couch (and two free pillows) within two hours, and couldnt be happier. Definitely come through here if you need some furniture.
Excellent service and support. I just got a beautiful love-seat for a mental health counseling office. The very next day, the first person to come in, sank into the cushions and gave out a big sigh, releasing her stress. Then she was ready to face the day and enroll her child for therapy. I love that its very high quality, and Made in the USA to boot!
We got exactly what we needed. Friendly and fast service!!
Excellent customer service!!! I called to see if it would be possible to order a reclining chair over the phone and have it delivered (sooner than what I was told from another store). Not only did they accomodate with a live video call so that I could see what I was looking at, they delivered the same day because of our circumstance and understood our need! I have never experienced such caring customer service from a furniture store. Thank you, Wall 2 Wall! The chair is great...and I love the end tables I purchased, too!
EXCELLANT..knowledgeable and helpful salesperson. Straightforward and reasonable pricing. Will return
These guys are the best.. Great customer service. So appreciate them
Can’t say enough about Wall 2 Wall. The service was terrific. We were in for a bed and they walked us through all options, showing all of the very cool features of their large selection of beds. We are very happy with our choice and have never slept better. Thanks a lot, we will definitely be back!
Wow! Trevor bent over backwards to help us with a mattress. Thankyou @
Bought a lift chair and movable queen-size bed. Because I need a hip replacement I hadn’t been able to sleep on my side for many months. Brian showed us a bed that has an extra motor which tilts the entire bed (not just the head and feet), then you raise the feet, and it takes the pressure off your hips. Now I can sleep comfortably on my side. Most comfortable bed I’ve ever had! Next day delivery, also. Thanks, Bryan!!
My mother was in need of a power bed, lift chairs and tables, so we decided to go visit Brian Gaines and his son Trevor. They are awesome! Terrific advice and prices were awesome. Will only be dealing with them for any future needs. Hands down the best of the best! Thanks again Brian and Trevor for your outstanding service!
W2W has terrific service and incredibly high quality product that will last a very long time, all made in the USA. I highly recommend them.
W2W is an amazing place to buy a mattress! Earlier in the day I visited Mattress Firm. After the salesman was extremely rude and standoffish, I went to W2W. I was very impressed with the business. They are friendly and run their business with integrity and kindness. I will go there again! Stay away from Mattress Firm, unless you like being treated disrespectfully and rudely.
Trevor was fantastic in helping us find exactly what we needed for our new place.Thank you!!
They deserve a minus score. The good reviews left by other people obviously had a totally different experience with this store than we did and continue to have. Whatever you do, dont disagree with the owner...he has a temper, he picked up a chair, raised it above his head and I thought he was going to throw it. We bought 2 sofas for close to $10,000. He is not standing behind the product, now that it is not wearing well after a short period of time. He isnt helping at all. I would tell everyone to stay away....find another store that sells the product you want. Terrible all around.
My husband and I went into Wall 2 Wall looking for a bed for our guest bedroom. We were greeted right away with a friendly smile, which is something I always appreciate and got the help we needed. Thank you so much Trevor for helping us pick the right bed! Highly recommend.
Great products, great service. I recently purchased a bed from Wall to Wall, the process was simple and I did not feel that I was being pushed into buying anything. They explained the product features and benefits as well as options. If your looking for quality products with good support, this is the place to go.
We stopped in today to look at their selection of couches and chairs. After talking with Trevor about the quality and the multiple fabric options we were able to order exactly what we wanted. With free delivery when the pieces arrive. No haggling, no pressure and very friendly. Great to shop locally.
I have purchased a bed set, mattress, end tables, dresser, and couch from Brian and Trevor Gaines. They custom ordered me the color and style that I wanted for the bed set and also my couch. Wall 2 Wall delivered my furniture on schedule and with ease. I would highly recommend Wall 2 wall to anyone who is in the market for new furniture.
Brian was great! He and his staff were helpful and went out of their way to not only deliver and set up my new bed, but brought my older one to my daughters house for one of the grandkids. My new bed is wonderful! At night, I literally sink into it. I dont toss and turn trying to get comfortable. First good nights sleep I have had in ages. I would refer Wall2Wall to anyone looking for furniture.
I came in and bought a bed...the customer service was great and I got a REALLY nice bed for a decent price...they were very helpful and friendly...Definately will recommend them!!!
As a person with a tight budget, they really took care of me. Not only did they make sure that I got a bed that would last, but they made sure it was great quality. I dont have back problems now, and they helped me to make sure that I dont develop a bad back in the future. Thank you, Wall 2 Wall, for your personalized service and high value. Im excited to get a great rest in tonight!
Excellent customer service! Straightforward pricing and great quality products.
We had the best customer service from Brian! He was friendly and matched a price we had from another store. He went above and beyond and delivered them to our home in the Tri-Cities because we have young kids and it was hard for us to get down there to pick them up. We truly appreciate his time. Also, we love the fact that our custom chairs are made in America, super comfortable and just what we were looking for. We will be back in the future for any furniture purchases!
Trevor was awesome and super helpful. The delivery process was very quick and professional! Would recommend to anyone in the area.
My wife and I have bought several great furniture pieces from Brian and his team. Our experience has always been great. They are helpful with all aspects of furniture and accessory buying. Brian has even offered to come to our home to help us with our color and style selections. Brian has many years of experience in the furniture world, and I trust his judgement and ideas. I would recommend Wall to Wall Furniture to all of my friends and family!Thank you! Keep up the good work and positive atmosphere!
Had exactly what we needed. Trevor was very patient, knowledgeable and helpful. Our purchase was delivered to our home about an hour after we left the store at no charge! Great home town experience.
Husband has disabilities and I was looking for a chair and mattress that might help him. Brian spent several hours(3) educating us on the various options in chairs and then blew us away on the bed options. Excellent experience from warm welcome to final purchase. We will be back.
Brian and Trevor Gaines have been nothing but awesome any time I needed furniture. Give them a visit, support local business, you won’t be disappointed!
Really great service. They were a pleasure to work with and made sure we were happy. Glad to support local people and American made products.
Service, Selection, Great Prices and the best customer service in town.
Super nice, very attentive customer service, great quality furniture and competitive prices! Very happy with our purchase and will be back!
We needed a mattress same day and stopped by this locally owned store. We were impressed with the quality and the price of the mattresses. Furthermore, when an error occurred that almost meant we couldnt get the mattress right away, the owner stepped in at his own expense to make sure we were not delayed.
This is such an awesome furniture store!! Brian and his crew go above and beyond to help the customer. The customer service is some of the best around! Highly recommend them!!
Brian and his crew are very knowledgeable. He is a fantastic person to work with. He cares more about you than what you are buying from him. I highly recommend this place.
Very nice experience. Super helpful.
Great experience and highly recommend checking them out!! Very unique, modern and well made furniture!! We will definitely be going back for our future furniture needs!!
Bought some custom made furniture and a new bed, Brian is awesome and knowledgeable!
I dont know about there furniture but the commercials are absolutely horrible. I turn the channel as soon as Hear them come on. At one point I was going to drive directly into a telephone pole just to put myself out of my misery. Thank god for volume control. Please take those commercials off the air. PLEASE!!!!!
Honest people, great service, we are very happy and will be doing more shopping here soon.
Awesome people
Nice place to go when you need a piece of furniture. Friendly staff.
Awesome couch.
I would rate this store lower if I could . Unprofessional, rude, and cuts people off. Unsure how people give it 5 stars
Stopped in to check out the new store and was amazed at the selection and availability. Not only that but the customer service was wonderful! Will definitely be back!
Excellent service and products!
Better selection than the competition, at least for what I was looking for!
This guy is a joke it took him eight months to complete a order for furniture and then one I received it from his crew he delivered it on my brand new oak flooring and scratch the floor and then he did not even admit it do not buy from this guy this guy is one step from going out of business everywhere he goes
Great customer service
Walked in looking for a mattress set. Paid cash and they normally dont deliver on Saturdays, but they did.
Great new furniture and mattress store
Good place
Very rude