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Star Smog & Lube
1225 Parkside Dr, Walnut Creek, CA 94596, United States
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Star Smog & Lube
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Be
Review №1

Oh this place was fast and clean. I had a coupon so it cost $20 less for my car. Car passed with no problems.Plenty of parkingNOTE: NOT the businesses fault, The blue coupon letter I got the coupon from... has the wrong address! So please call first and make an appointment. It is in the strip mall on Parkside Drive between Wheel works and Kinders.They have other services like lube and oil changes.The people are nice, they have a small waiting room so wear your mask, lots of parking.

Sh
Review №2

My significant others AC was blowing hot air yesterday, so I figured it required an AC recharge. I called multiple shops and Star Smog and Lube was the only location that provided me with a reasonable price and also mentioned they would check for any leaks. I decided to call and bring it in this morning. I was lucky to be out in under an hour! During the time I was waiting the car technician made sure to show me the fluid levels and also that there was a small leak due to a worn ac gasket. He kindly replaced that at no charge and made sure I was aware of where he was with the service. He was apologetic that they were busy, but I felt the time I waited was reasonable! I would rather wait for quality work than to be given my car and for there to be issues. I will definitely be back here for other services as the staff are knowledgeable, kind and prices are reasonable.

Tr
Review №3

Fast and easy service. Front desk employee (Tall/white/bald guy...cant remember name) was very friendly and personable. SMOG took 15 minutes. Will definitely be back for next oil change and SMOG

Jo
Review №4

Quick, easy, and competitively priced. Have taken our vehicles to get smog checks here multiple times. Highly recommend.

an
Review №5

I never write bad reviews, it was always just a waste of time. but i would make time to write a good one; at least to show gratitude for the outstanding service and hospitality. their high star rating is for real!thank you. i will be back soon! :-)

Sc
Review №6

Knew the place as I used it to smog my other car. Needed to get a smog check for DMV purposes, so back we went. Fast and friendly.

Li
Review №7

I scheduled and received confirmation of my appointment at 8:30am. I was there 5 minutes before open. Unfortunately, they were not open at my appointment time. I waited around until 8:45 and a large queue was forming. I had no idea how much longer they would be, so I decided to leave. :(

Br
Review №8

They not suppose to put my crown Victoria on the rollers to smooth, but they did anyway. It failed . Its an ex cop car.

As
Review №9

Friends and I always get our smog check done here. Fast service and friendly people.

Yv
Review №10

Fast friendly service, clean facilities and very reasonably priced. We have smoged all our cars there for the past 5 years.

Ch
Review №11

Awesome, quick service. Its nice that you can make an appointment online instead of walking in. They are always very friendly and professional. Highly recommended!

An
Review №12

Had smog test done here several times, always fast service and reasonable prices.

Mi
Review №13

Fast n Nice person

Ci
Review №14

Nice people..no waiting

Da
Review №15

Great service! It seems every time I need to smog my car I get the run around and always up-charged when I mention the make and model. Not here, just a low rate that was better than any other in town.Further, the nice lady (I wish I had gotten her name) at the front couldnt have been friendlier! Highly recommended! No question will send my family and friends to them going forward!Thank you!Danny

Di
Review №16

Called and arrived 20 minutes later and was gone within 15 minutes! Super friendly staff all around. Couldnt ask for anything more, fast efficient and professional! Thank you!!

Ba
Review №17

I have an older car, 1991, and I understand that its a more involved process to get a smog check, but the customer experience at Star Smog & Lube was really terrible. TWICE over a month I went down to get a smog check and both times the machine was down, fishy, but I gave them the benefit of the doubt. TWICE MORE over the next month I was called by Star Smog & Lube letting me know that the machine / computer was working so I go down the next day and am turned away because the machine / computer isnt working. Ridiculous.If they arent able to or dont want to smog older cars and they just told me that the first time Id understand. But all this back and forth, and conflicting information from the techs and reception, and FOUR unsuccessful trips down there is too much. Maybe I should have learned my lesson after the second or third time.DO NOT take your 1995 or older car / truck / van here, Star Smog & Lube will NOT test you.

Tr
Review №18

Promise me a free retest alls I got was the same deal the first time

To
Review №19

They took excellent care of me from the moment I walked in! Very friendly, Very helpful staff. I went in for a smog check but had a check engine light on. They quickly diagnosed the issue and quickly made the repairs -- all at a very good cost. I was able to get my smog check done -- also at a very good cost. I highly recommend coming here!

St
Review №20

Scheduled appointment at 8:30, car was tested starting at 8:33 and test was completed by 8:49. in and out in less than 30 minutes. It would have been faster but state of California computer are slow processing smog certificate.

Li
Review №21

Thanks for great service!

Ev
Review №22

This place is great! The mechanics are very reliable and they have a very cute pup!

Pa
Review №23

Ive been getting smog checks here for years and theyve got great staff. When Ive been a walk-in they turn around the check in less than half an hour and appointments are available as well.

Ma
Review №24

Easy and cheap. The owner, Raj, and receptionist, Ann, are both stars and services my car for smog to prepare to register it in California. I actually went to a different shop who said they didn’t have parking so they sent me here. Glad they did.

An
Review №25

Quick friendly service with appointment.

He
Review №26

Great service and affordable pricing

Vi
Review №27

Efficient fast service!

Le
Review №28

Quick smog check. I had $30 plus 8.75 fee coupon. Great deal. Fast and easy.

Mr
Review №29

POOR SERVICE. Place was empty. I went for a quick smog check and they said they would call me when my car was ready, but they didnt. After an hour and a half of waiting, I had to call to find out myself. The guy mumbled that it was ready. Yeah, I bet it was ready for quite a while, but since theyre unprofessional, they dont followthrough with customers. They also left my drivers side window wide open and had my car parallel parked between two other cars, with barely inches to spare. I had to do a multipoint turn, just to pull out. There were regular parking spaces that were available, too. By the way, why would they need to operate my windows for a smog check??? Ill never give these incompetent wastes of life business again.

Ji
Review №30

Excellent service with dedication to the customers.

St
Review №31

In and out in 20 minutes. Friendly and knowledgeable. I highly recommend this service.

ma
Review №32

Great place for a smog check. Theyre honest and dont even need a coupon. They charged me $38 while othere wanted $59

Th
Review №33

Prices are good. Had my sons car that was very very very low. Was tge only place that could do the smog at a great price. Got in fast and out fast. Pleasant people working there.

Ma
Review №34

Friendly place, great prices, decent parking, and pretty quick in and out. no problems with electronic submission of forms

Fe
Review №35

Excellent service, reasonable price. Very professional and friendly. Highly recommend

Ri
Review №36

I trust this place and you will have the best experience. Very nice people work here.

Ma
Review №37

Very friendly, fast, and about as cheap as any other one Ive been to.

Ji
Review №38

I got my car smog checked there. They were cheap and really fast. I was done in about 10 minutes. They gave me a little toy police car as a gift for my son. Everyone was nice :)

Ke
Review №39

I went into get an oil change, whoever did it a terrible job, because the next morning I turn my car on and drove 30 minutes, next thing I know The light comes on my dashboard saying that the oil levels are low, my car has been leaking oil like crazy. What a terrible experience

Ja
Review №40

Dont take your car here! An irresponsible and dangerous business. They make you sign a waiver that allows them to completely ruin your car without any responsibility! Quoting from the waiver You the company will not be held responsible for loss or damage to the vehicle due to fire, theft, accident, dynamometer testing or any other cause. In other words, they can be as careless as they want and you have no recourse. Joe dropped his wrench on your car.. too bad. Frank took your car around the block and ran into a curb...too bad. We drained the oil and forgot to put some in...too bad. You can see how this will go if something happens. This is ridiculous, no one should patronize such a business. Find a business that stands behind their work, not run away from it.

Zu
Review №41

I go for oil change and regular check up to this place. They quick and reasonable. Also, they mailing me good deals and discounts on their service.

LJ
Review №42

Best prices & service in East Bay!

Su
Review №43

Honest Service! Will definitely go back, pointed everything I need to do in the coming year to keep my car up to date including approx. Costs.

Ja
Review №44

Walked in Saturday morning. No wait. Smogged my truck in less than 15 minutes. Groupon saved me a few bucks. Will bring all my vehicles here! Nice guys

Ch
Review №45

I only smog here, great joint

B
Review №46

Worst station ever. Made 3pm appt online. Showed up for Smog and Oil Change and was told that online appt only applies to smog. Was told would be about 1.5 - 1.75 hrs for both. Smog only about 30 mi. Was told they would send a text when smog done. Went for a walk with wife and infant, came back 50 min later and car not touched. Was told smog machine just went down. I asked why they didn’t call or text and they said it just happened. Asked why they didn’t do Oil Change and was told “didn’t know if you wanted that without the smog.”Waste of an hour and workers were lazy and apathetic. Don’t waste your time and money here.

Jo
Review №47

Honest place with reasonable prices - no coupon required! I go there every time.

Am
Review №48

I went and get smog check at his location where Luis helped me and gave the best customer service. He delivered me as promised. I highly reccomend this location for smog check and car repairs. Go see Luis especially as he is awesome.

Ay
Review №49

Came here because of Groupon and it was the best decision I was in and out pretty quick the guys here are awesome and really nice I will most likely come back here again with my other car great service

Jo
Review №50

Got a smog check here, fast service, friendly, and a good price. Honored a coupon that was slightly outdated, very nice of them. Ill be back when its time for an oil change.

s
Review №51

Fast and friendly service!

Af
Review №52

The worst oil change experience ever happened to me just now! On a Saturday morning I walked in to this shop and faced the worst greeting from a young guy. After waiting for an hour and a half, watching a complaint from a lady who was here before me with the manager about waiting too long, 2 hours, I was called to the counter to pay $34.15. I was offered the wrong car keys but right paper work. Told them about the mistake and got the keys. After sitting behind the wheel, I noticed that the way I had parked my car had not changed and the label wasnt renewed, so I thought what if they havent done anything about my car! Went back to the guy and told him the story. Came back another guy with a sticker in hand just to change the label. Thats when I started making sure that there hasnt been any oil change on my car! I told them I need to see the new filter and the oil. The manager came back to me and said this is an honest mistake and we wont charge you for the oil change. They did the oil change and mean time the manager started refunding the money, but guess what! He charged me again for another $34.15! Sooooo then I said I will definitely post this and let people know about you guys! I would have given them negative stars!

Ge
Review №53

They deliver on what they promise; price and service!!I highly recommend this business.

Jo
Review №54

Getting my smog done here was quick and easy even though I went in without an appointment. I would definitely use them again in the future!

va
Review №55

Came on Saturday to change oil and had to leave: the shop was open only for smog test. Returned next week and the service was fast.

Ye
Review №56

Fast Quality.. what rlse fo u need from smog shop?

Ka
Review №57

Great service. Loved the quick smog service

to
Review №58

The worst smog station ever, smog tech told me that, car will fail smog test but 45 minutes later at another smog station in Concord my car pass smog just fine. Dont waste your time going this place

Ke
Review №59

I get my oil changed here every six months or so. I like to visit them because the oil change never takes very long. I don’t like having to wait for anything, and I really appreciate that I never have to wait for a simple oil change when I go here.

Ja
Review №60

Service was great! Very knowledgeable and friendly.

Gl
Review №61

Fast, reasonably priced, always good.

J
Review №62

Got an oil change and Adam took the time to point out some things like oil leaks and coolant leaks. He has the knowledge and the know how. I trust these guys, and I have trust issues.

Ri
Review №63

Went in for smog check, was served quickly and efficiently. Was done within 30 to 40 minutes.

Ch
Review №64

Made an appointment, walked in and fifteen minutes later I was driving home... just like that!

Te
Review №65

8:30 appointment tech was late didnt open until 8:45. I almost left.

Me
Review №66

Quick walk in smog check

je
Review №67

Great for all car care needs

An
Review №68

Great customer service and speedy.

Ca
Review №69

Fabulous Service, Friendly, Fun, Fast

Ma
Review №70

Nothing but excited about a car shop, that takes care of business.Thkx Guys

ah
Review №71

Hidden fees every where keep away your business.

De
Review №72

Very professional and proactive

Ki
Review №73

Nice and friendly

Ig
Review №74

Receptionist was rude

Ad
Review №75

Es muy económico y buen servicio sin mucha espera

Information
11 Photos
75 Comments
4.4 Rating
  • Address:1225 Parkside Dr, Walnut Creek, CA 94596, United States
  • Site:http://walnutcreekstarsmog.com/
  • Phone:+1 925-927-5000
Categories
  • Brake shop
  • Auto repair shop
  • Smog inspection station
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:Closed
  • Sunday:8:30AM–5PM
Highlights
  • Identifies as women-led:Yes
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