After being told by Best Buy that my 11 year old iMac needed a new hard drive, and that I should simply recycle it…I called Knockout PC and brought it in. Excellent service, professional, good price and timely. Installed a new hard drive, computer is like brand new! Happy & future customer.
Great job by Gilbert. Better service than at Apple. Took my Mac Retina Pro to apple due to slow performance. They diagnosed Hard Drive was failing. I asked if they could replace with SDD versus HDD and they said no. Phoned around and found Gilbert who turned around the fix quickly.
Gilbert was a phenomenal help here. Our MacBook is allergic to water and just stopped one day after some moisture found its way into the machine. For a test and inspection fee (which is rolled into the repair price if you get it repaired) they will tell you what is wrong, what needs to be done and how much it costs...which they held to as well as a schedule which they followed. Good guys for what we needed.
Freandly nice cervice, also proffessional high class!
I got hacked and was WCPC quickly repaired my computer. I really appreciate. Their fast service.
Excellent service, my laptop hard drive burned out and they were quick to respond with pricing and repair options. Maintained open communication and quick responses to some questions I had. Price is the best you’ll get in the area for the quality and speed of work. Highly recommend, I will definitely go back here if I need any more computer work done
I had a nice experience with this store :)
Gilbert is a helpful tech. CPU fan noisy and he will be replacing it hopefully.
Honest people. They always make things right with your IT needs and make you feel you are important with them. Been dealing with them over 6 years now for first my personal computer and now my mid size business for the past 5. I never found them out of line for all my computer needs. The are responsive, proactive and just do a great job. How about that for a change... to have someone you can always depend on.
Service was prompt and cost was less than I expected. All problems were resolved in a timely and inexpensive manner. Highly recommended
Very professional top notch services and my computer wrks brand new
I have been using best buy but this time I called Walnut Creek PC Repair and they gave me an appointment within an hour. Once onsite, they fixed everything on my list. Great experience with Gilbert and will use them for my future IT needs.
As our IT partner for our Legal office here in Walnut Creek, I cant say enough about the support we get. Whether we need help remotely or onsite, we can actually get a hold of someone on the phone and have our issues addressed immediately. They is just hard to find these days with other vendors. Love them!