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AT&T Store
555 Providence Hwy, Walpole, MA 02081, United States
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AT&T Store

Comments
Ge
Review №1

Sarah was super helpful! She was very knowledgeable and answered every question that we had. She and Sam were very kind and easy to talk to

Jo
Review №2

SARAH and SAM were fantastic. Nothing but helpful and resolved all of our issues. 5 starts from me. Give those two a raise.

Fr
Review №3

The woman working was very rude and not willing to help me at all. Go to the corporate store in Dedham, much better experience.

Lo
Review №4

Went in yesterday to transition from android to a i phone. Sarah was amazing! she was so patient with my family and I. I was so scared to switch over, she showed me and i walked out like a pro.

Ny
Review №5

Sarah and Shay were excellent with us! They were very patient and knowledgeable, and helped us with all our needs. Thank you so much!

as
Review №6

Very rude. The employee was not helpful, felt like I was not welcomed.

Te
Review №7

My experience was great . I was helped with all my issues. Shaneyka Murillo gave meThe best service .

Di
Review №8

Shay was awesome! Courteous & patient & kind! I highly recommend her!

as
Review №9

Visited the Walpole store recently and had the best experience! Staff was super welcoming. Sarah made choosing a plan super easy! Will be recommending this store!

ga
Review №10

Went into the store for my upgrade and Sarah made it so easy! Explained everything and made sure I knew what I was getting. Super nice and professional, I couldn’t have asked for a better experience!!

As
Review №11

Very rude Staff, not willing to help. Not sure about the name of rep.

Ka
Review №12

Went in to see my options for a new phone. Sarah and Shay were so helpful and knowledgeable. Will be back

mu
Review №13

Shaneyka is a star. Actually 5 stars. She went above and beyond to help me,and others who were in the store at the same time, she can multi taskwith the best of them. As long as she is there, there is no other placeto go. Thanks again.

Mu
Review №14

Went to AT&T Walpole store and Shay was so nice and helpful. Recommend to everyone.

Em
Review №15

Just recently switched to at&t and Sarah was a huge help with the process! Would highly recommend, super helpful, friendly, & answered any questions I had.

Ja
Review №16

Highly recommend this location!! The girls here are great!

Je
Review №17

The manager Melissa was so kind and attentive when helping me. Definitely would recommend a trip to this location whenever you need a new phone!

Je
Review №18

We had the best experience at this store! We came in with a Functioning yet ratchet phone and left with a brand new phone, Apple Watch, and all the accessories to make sure the phone stayed in great condition. The staff was friendly, educated, and made the experience so pleasant! Highly Recommend!!!

le
Review №19

Shaneyka helped me upgrade my phone and add a line to my AT&T account she kindly explained to me that she was training but did an amazing job transferring over my things and setting me up with some cool accessories

Fr
Review №20

The people and place were nice BUT the deal that got me there was as much a hoax as The Donald pulled on the American people.

Je
Review №21

Been here Twice, this week Dark haired younger women Knows Nothing about cell phones, very unprofessional & Rude. She said my iphone 8 which had a minor issue was not fixable and to BUY A NEW PHONE and walked away from me. I work 1 mile down the street, went to the Franklin store and they told me what the solution was. I will NEVER step foot in This Store ever again. No customer skills, she should not be working for a great company like A t & t. Horrible Hire!!!

Ri
Review №22

Mel was the best associate I have ever had with att. She definitely needs a raise from the amazing customer service!!!

Ma
Review №23

Awesome store with an awesome rep! Love her!

Je
Review №24

I came into the store a few days ago to ask for prices because I wanted to switch from Verizon. Melissa greeted me right from the start and she was so nice!! Gave me great prices and I’m now with att. Best service I ever had with her.

Do
Review №25

Switched my line from boost to AT&T and I’m delighted to say that I’ve never had amazing service like when I went to the Walpole store. The manager was very knowledgeable about the latest technology and the current plans AT&T had to offer. Certainly won’t be my last time coming back to this store.

Gr
Review №26

Got to the store and there was a sign saying closed for 30 minutes sorry for the convenience but did not have the time the sign was put on the door. And there was a guy sitting in plain sight why I was yelling through the door as to what time will he be reopening. Complete idiot! I wont be going back to that store!

Ga
Review №27

Great experience today...after an interesting back and forth between Verizon and AT&T re:porting a number, Salma at this location was able to finally get me fully moved over. Shes a great resource, willing to be creative to help solve a challenge. Two thumbs up!

An
Review №28

What a wonderful store! A hidden gem with such friendly staff!

Li
Review №29

I went in today for the 1st time at this location, it will not be my last and I will let many others know about this location. Roman has to be one of the most patient, kind and knowledgeable sales person Ive ever met. He was by himself and at one point there were 4 people who walked in within 5 minutes of each other and he never got frazzled . He immediately said hello, I will be with you in a few moments. I will be telling everyone i know about the East Walpole location. Roman needs to be your spokes person or a trainer or perhaps even get a raise!Kindly,Linda B.

Mo
Review №30

I have to point out Melissa Almeida she had tremendous patience with us explaning all produtcs of this provider and giving us the best advice for our future experience.

Ka
Review №31

I was hesitant at first to come into the store because of the last review but Im so glad I did Melissa was absolutely wonderful. She explained all of my options and I ended up getting a phone I absolutely love!!! The other idiot just had a really bad day and took it out on poor Melissa. Everyone come to this store shes totally worth it!! You will leave completely satisfied!!

cm
Review №32

MelIssa was quite wonderful! Shes so kind and very knowledgeable.

Ty
Review №33

Quick service, no one was there

Ma
Review №34

DO NOT GO TO WESTWOOD AT ALL. I went to the Westwood store and Edwin just tossed me off saying that the WiFi doesnt work there and he cant do my data transfer. Come to Walpole and Melissa was more than happy to help me. She is quite a delight Definetly coming back to her again.

Ja
Review №35

I had a terrible issue with Att where a rep screwed up the account. The store manager Melissa went above and beyond to help me. She exerted true customer and I will always come back to the ART store and work with Melissa.

De
Review №36

Horrible - one worker on a Saturday in December. 4 people walked out.

Al
Review №37

The young lady there is quite delightful.

jo
Review №38

The worst place to go !!! Specially to talk to disrespecting employee her name is MELISSA !!! I went to the store after I called At&t and been transferred to technical support and they told me to go to the store to get a replacement on my couple month old iPhone X, I spoke to who called Melissa and the bad attitude begins!!! I was telling her I been send by the tech support to get a replacement and she started to be rude !!! And she told me u want me to get u a house too !!! What a bad customer service !!! I will never put a foot in this store as long she still there !!!! A small advice to At&t DONT LET KIDS WORK IN UR STORS !!! U will loose ur costumers fast !!!!!

Sa
Review №39

What a wonderful store and amazing staff!

Ta
Review №40

Shay is AMAZING!!!!

Ji
Review №41

Melissa was by far the best employee ATT has ever had. Give her a raise!!!!

Sh
Review №42

Mel was fantastic!! Shes so knowledgeable and very kind to customers.

Pa
Review №43

Helpful and professional. My favorite AT&T store to go to in the area!

Je
Review №44

Mel was great with her skills and attitude!!!

Ow
Review №45

Great place Im not biased

Ma
Review №46

Great customer service

Jo
Review №47

Never again

An
Review №48

Good service. It takes time when you have more customers. But pretty satisfying.

Ro
Review №49

Awesome location! Best ATT ever!

Information
18 Photos
49 Comments
4.3 Rating
  • Address:555 Providence Hwy, Walpole, MA 02081, United States
  • Site:https://att.com/stores/massachusetts/walpole/122013
  • Phone:+1 508-850-9433
Categories
  • Cell phone store
  • Electronics store
  • GPS supplier
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:8AM–8PM
  • Sunday:9AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
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