Paul Kaplan at Extra Space Storage was awesome. They held my unit ahead of time for my move in date. He gave me the current daily rate when I moved in which was lower than the initial rate. Their prices are the lowest around. He explained everything to me very carefully and answered all my questions. The unit is indoors, climate controlled and very clean. I heartily recommend Extra Space Storage in Walpole.
Paul is a great property manager and will help you find the best solution for your storage needs. Highly recommend!!
Paul initially helped me with information and Norbert saw me the day I was ready to rent. Both are very friendly and capable! This is my 2nd storage unit with Extraspace (moving to a new town) and happy I found them.
The process to reserve and rent a unit couldnt have been easier. Paul was incredibly helpful. I look forward to moving in soon.Post-Move In Update: After moving in, I am even more impressed with Extra Space Storage. I was able to meet the manager Paul while moving stuff in and he was able to give me directions to my unit. The unit and facility was incredibly clean, well-maintained, and perfect for my needs. I highly recommend Extra Space Storage in Walpole.
Paul was friendly, thorough and professional. Facility is clean and accessible. Recommend.
Absolutely amazing customer service. Paul was extremely helpful! He made the process so easy! Highly recommend this place!Its clean, they have lots of platform dollies to make the move effortless!
The easiest and smoothest storage experience I’ve ever had! I was able to do everything online ahead of time and then when I arrived, the gentlemen in the office were so personable and professional and walked me to the unit, made sure I made it up okay and helped me through the entire process. A couple weeks later, when I returned, they even remembered and called me by name! Not only is this a super affordable, clean, and convenient storage facility, it is also the best customer service I’ve ever experienced! I can’t say enough about Extra Space Storage!
This establishment is top notch in every way. Service, cleanliness, efficiency. I was in a position where I needed space to move our 4,100 sq.ft home and needed a safe place for our belongings to land. From beginning to end, Paul went above and beyond to accommodate me and even helped me quickly get into a second unit when we realized we needed “extra space” (see what I did there?). Not only was the facility impeccably clean, it is very secure. The lease process is quick and efficient. Paul walked me right to the unit and talked me through the process The rental rates are competitive for a storage unit with climate control and easy access. Something important to note; our movers mentioned that the ceiling height was lower than some units he’s seen, which can impact the amount you can pack in. However, I needed much more space that I even envisioned and the height difference wouldn’t have mattered much to me, but it’s something to consider. If you are seeking storage space, I wouldn’t look any further than Extra Space for your storage needs.
Self storage is usually as straight-forward as it gets, however Paul from Extra Space Storage in Walpole MA deserves recognition for his amazing customer service skills. Paul is accommodating and friendly, and I would recommend his facility to anyone looking for clean, secure space to store their valuables. The facility is immaculate and access is easy with the oversized loading bay.
I couldn’t be happier renting a unit here. The facility is immaculate, well designed, and convenient. Paul, the manager, is friendly, professional, courteous, and super helpful. He’s clearly got the operation running well and this place just feels like a much better facility than most self-storage sites I’ve used or visited. Very happy customer.
I visited 3 storage facilities and this was by far the best in terms of customer service, price & terms, and the facility.Paul, the manager, is customer service oriented. As a first-time renter, he patiently and proactively educated me and made sure I understood all of the terms/conditions to avoid any surprises.The facility itself is climate-controlled, well-maintained, and in an accessible location.
The whole experience was amazing! Literally had no idea what we were doing but we neeeeeed extra space right now and the folks there were incredibly helpful, kind and informative. The place is immaculate - essentially perfect... all our questions were answered and we feel completely comfortable keeping our stuff there. The price is great - we have the smallest unit and its exactly what we need... even more than we need! I would highly recommend storing here!!!!
Such a clean and inviting storage space and very friendly staff. I would recommend to family and friends. 5stars across the board for me
If you are in need of a storage unit, I highly recommend you work with Extra Space Storage in Walpole, MA. I worked with Paul to complete my reservation and his customer service skills are top notch. Paul explained the process and broke down any charges I would be responsible for. I just moved some items in last weekend and the experience has been great so far!
Norbert was very helpful in setting up my account and touring the facility. All in all a great experience for a first time storage unit renter!
Paul the manager was outstanding in helping me set up the right size storage for my needs. He patiently showed me all of my options and made renting the one I needed so easy. He even called me to confirm my reservation the week I was supposed to move my things in. He’s super friendly and efficient. I definitely recommend the Walpole location for storage.
I love this storage facility, very clean, easy access .. Paul the store mangers dose above and beyond..I always get fantastic service at extra space storage @ Walpole MA
Very clean and appears to be well managed. Ive just opened a new account in this location and really like the accommodations, like the garage setup at the dock to protect from the elements!
Paul was really easy to work with in getting us set up with a unit. He explained everything in depth and answered all questions thoroughly. We havent moved our items in yet but if this is a preview of the level of service, we are very pleased.
I worked with Paul who was excellent, professional and extremely accommodating to my needs. I highly recommend this storage facility 😊
Norbert and Paul were very professional and helped us change our unit to a more convenient one after we rented the first unit online. Great guys providing great service! The facility is clean, secure, and has convenient entry.
Paul and his team at Extra Space Storage, 5 Foxhill Drive in Walpole are fantastic to work with. We just booked our storage unit.... great customer experience! The storage unit is immaculate, have no issues about storing our furniture at Extra Space Storage.Our thanks to Paul, Norbert and Latasha for all of your assistance.
Ive rented from Extra Space Storage five times. Each time the facility was impeccably clean. Ive never seen mice or bugs. Never had a billing or payment issue. The staff are extremely personable and friendly. They offer flat dollies to help load/unload your vehicle. The bay doors and elevators are spacious. (The Walpole location offers a drive-in bay to keep you out of the elements!) The rates are great for the security and size of the space youre renting. They also sell boxes and other useful items to help with your move. Extra Space Storage is the only company I use for all my storing needs.
As I walked in. I was greeted with a warm and friendly smile by Paul. Paul was very informative. And he made my first time renting a storage space very easy. The space was clean. The facility was clean. Thank you for storing my home.
We couldnt have had a better experience! Paul was amazing - worked with us through mutiple phone calls and measurements to figure out which unit would work to store the couch we had just found for our son until he moves into his apartment. It was not an easy task since the couch is 8 feet long and wouldnt clear the door on the unit that seemed like it should work. Paul went above and beyond and found a unit that had a door that is a full 8 feet wide so the couch easily slid into the unit. So easy to move in and the couch is safer since it is on its legs instead of standing on end (our original plan). The price was so affordable compared to others since Extra Space offers more reasonable prices, gives the first month free, counts 30 days as a month rather than going by calendar month and prorates the monthly amount if your last month is less than 30 days. We are literally paying 1/3 of what others wanted to charge us for a rental from 5/22 - 7/2! The facility is easy to get to, is really clean and access to the unit itself was really easy, too! Thanks, Paul - you saved the day and the couch that my husband was ready to leave on the curb!
Extra Space Storage is the only storage facility that any one should use. Ive seen many other storage units. There isnt one is that compares. It is clean and safe; which allows you to have full confidence in keeping all of your storage needs there. Paul the manager was helpful attentive and flexible. We originally needed the unit for a week out. Reserved an appointment to meet him that Monday. It was a Saturday, then life happened and plans changed. We needed the unit that day. He was more then helpful, move some things around (pun intended), and made it happen.
Paul was AMAZING! He was so helpful, gave us a great tour, and was just a joy to work with in getting us set up in our new storage space! I would highly recommend this location to anyone!
Paul was one of the nicest people that I’ve ever had the pleasure of interacting with, period. He is unwaveringly professional and very clearly takes pride in providing the best customer service that you’ve ever had. I’ve got complete confidence that my belongings are in the right place for safe keeping. Would 100% recommend.
Awesome experience setting up and moving into our storage space. The manager, Paul, was very helpful making sure we were all set but it is all as easy as can be and super clean, convenient and well-lit. Loading area inside out of the weather and access to carts made our move-in super easy and quick! (It was also less expensive than some other options for the same space!)
Best storage facility in the world clean as well for your usage
Clean place nice staff. I used the online site to get my storage unit and it was super easy! I received an email to tell me which unit was mine and the keys and a welcome packet were in the unit! Hassle free.
If you are looking for a storage space for your items, Extra Space Storage in Walpole is the place for you. The team is professional and friendly. Clean space.
Paul was very kind and helpful as well as making the moving process very fast, easy and enjoyable!
Used the Walpole, MA location. The rental process on line was very easy to use and the first month free and web discounts definitely appreciated! Upon visiting the unit for the first time it was absolutely spotless, as was the whole facility, and the manager greeted me by name. A very good experience all in all.
It’s my first time renting a storage space at this Extra Space Storage location, and my on boarding process couldn’t have been better or went smoother than it did. The manager Paul and his staff are very professional and welcoming. He made me feel very comfortable, and I really appreciate that as a customer. Thanks Paul.
Easy move in/out. Exceptional customer service.
Great experience from the initial phone call to the first dry run! Paul was informative, efficient and professional.The facility is immaculate. Highly recommend!
Amazing customer service and support. Paul was informative and patient while we chose what we needed. This place is pristine. Would not hesitate to leave the most precious of items here. Security is top notch. Climate controlled throughout. You could eat off the floors (cept food isn’t allowed lol)
Great climate controlled units. You can drive right into the building to unload, Which is awesome when its raining out.
Great customer service. Very clean units. Highly recommend.
Super friendly and a quick and thorough process for the initial rental
A+ service!! Paul and the team at Extra Space Walpole continuously exceed our expectations-- from first move-in to each and every subsequent visit, we were always greeted with a smile and How can I help? Would absolutely recommend. Thanks Paul!
Extra Space Storage has been fantastic to work with. Paul, the store manager, was incredibly helpful with helping us find the right sized unit and made it incredibly easy to move in.
The manager, Paul, was amazing from the first time we spoke. The faculty was clean, well lit & I felt incredibly safe as a single female going in/out even after the office was closed. Each day it was raining, they were ensuring the floors were dry. Top notch everything!!
Paul made the whole experience so easy. He showed me a few different options and was able to reserve the unit until I was ready to move in. Highly recommend!
Paul Kaplan the manager was amazing! Went way out of his way to accommodate and help me as I was dealing with trying to figure out how to move things from my moms house in Massachusetts when I live in Florida. It was a tough process, but he made it much easier. Very friendly, helpful and courteous. New, clean and very pleasant location. I would highly recommend Extra Space Storage to everyone!
From the initial informational phone call to Extra Space Storage my experience was very positive. I later went in person and met with Paul to talk about the specifics of the space I was looking for. He was extremely helpful and showed me 2 units so I could see the difference in storage capacity. The facility has great space overall, is very clean and climate controlled which I was looking for so I decided this was the right place for me. Paul was once again very helpful on move in day with completing the paperwork and showing me the logistics (using the key to unit and the door to the bay). And speaking of the bay, you drive in to unload so no worries about inclement weather :). If climate control, extreme cleanliness, convenience of loading/unloading your stuff without worrying about the weather AND having the assistance of someone knowledgeable and helpful like Paul this is the place for you!
Paul was absolutely awesome with helping me rent over the phone! I would definitely recommend Extra Space to anybody that is looking for a storage unit.
My husband and I were very happy about the cleanliness of the storage facility. Very safe and well lit. The location of the bays and size of the common areas made it super easy to move items in and out of our unit. The manager is very personable and helpful. By far one of the best strudel facilities Ive rented.
Extra Space Storage has excellent service. Their units are clean and well kept. Rest assure that your items will be secure and safe for the time you keep it there. Front desk clerks are nice people.
Thanks to Paul Kaplan at Extra Storage Storage for the professionalism today. He is a great guy who explained everything in detail. I would recommend to anyone who is looking for a storage unit to keep Paul in mind. The facility is brand new and very safe. Thanks Paul for your kindness. Your positive attitude made us go with your facility today!Thanks---Holli & Mike Caulfield
Nice new facility, indoor area for unloading/loading is perfect for our crazy New England weather. It was great to be able to look at different units to determine what would work best. Paul was very helpful he made the rental process quick and easy.
Very clean, with excellent access and a very comfortable building!
I was a customer at Extra Space Storage for about 7 months and the entire process was easy, enjoyable and added no additional stress to the stress of relocating, storing my belongings and ultimately moving across the country. From day one, Pauls excellent customer service made the biggest difference. Not only did he give me a great run down on Extra Space Storage, he personally gave me a tour of the property, escorted me to the unit and provided a tutorial of how to access the unit. He was a wealth of information and he went above and beyond any of my expectations. (He even offered to help me when I was having trouble with the logistics of my move!) Unfortunately I did have to end my contract with Extra Space Storage as I no longer needed a storage unit, but I would recommend this company 10 times out of 10 to anyone. Pauls dedication and passion for ensuring his customers are given the VIP treatment is a rarity in this day and age. He is the reason behind the success of this company and why you should select Extra Space Storage if you are considering needing a storage unit.
I start by saying Paul the Manager is very friendly and helpful, Paul took the time to show me the unit I rented. Paul also showed me in great detail on how to access the drive in bay. The price was the main reason I decided to rent at this location.
Fast and easy! Clean space and very friendly staff
I have a good experience with Exxtra Space Stroage.
Great customer service and the lockers where beautifully cleaned. Couldnt ask for a better experience with storage!
Great location next to highway
From the very start of my search when I called Extra Storage Space in Walpole I received nothing but great service. Michael La Rosa showed me the unit, explained the convenience and value of renting with them and I didn’t have to look any further. Paul the manager also attended very professionally with my needs and the time I needed to move up the date.I will strongly recommend Michael and Paul
First time renting a storage space. The experience at this facility so far has been exceptional.
Very efficient and simple process to search for and ultimately choose and finalize securing a unit. Plenty of sizes and options to choose from. The whole process takes less than 5 minutes.
Based on past experience, we thought storage places were all similar. That is, until we rented at Extra Space Storage in Walpole. Its a brand new facility with 2 huge doors to a drive-in unloading space, making loading very easy. Paul the manager, is what turned it from a transaction to an experience for us. 110% customer service satisfaction. Personable, flexible, knowledgeable and really made our move easy. We are so happy we chose the Extra Space Storage in Walpole.
I just moved cross the country to FL & needing a storage unit near my new place to store my belongings. I reserved a unit online & Aleisha was the one taking care of me when I arrived to pay for my unit. She has been kind & helpful & extremely thoughtful & professional. I appreciate her service so much & it made a huge difference in my moving process. I highly recommend Extra Space to anyone needing a storage unit & ask for Aleisha if you are in the area.
I had an excellent move-in experience at Extra Space Storage! Paul the manager let me fill out the rental agreement virtually (for covid social distancing), and when I arrived there were carts to move stuff easily. Definitely would recommend!
Very helpful staff. Nice, clean location with easy access.
I have had a great experience. Paul was great and the facility is spotless!
Extremely clean facility with excellent onsite management who are very personable and helpful. Facility access is very easy with indoor unloading options and secure with cameras and good lighting. Great place to store items.
Had a great experience with signing up for a unit. Paul was so friendly, detailed, and accommodating. Place is brand new, with clean and climate controlled units. Feel very relaxed with storing our items here.
Thank you so much for the wonderful hospitality! Completing my storage rental process was flawless in every step! Paul was incredibly accommodating when I had to push back my move in date twice. The space is spotless and unloading is incredibly convenient in the drive in bays!
As an individual who has had experience renting storage units, believe me when I say that Extra Space storage in Walpole is the best! It is a brand new facility that is state of the art with loading docks and temperature controlled units. Paul, the general manager of the facility, is phenomenal! He went above and beyond in making sure that we got the exact size of unit that we wanted and at a very good price. I am very impressed and am happy to give Extra Space Storage my business!
Paul was easy to work with from the start. Took all appropriate Covid precautions and pricing was very competitive. The facility is brand new and immaculate and Paul made checking in and out simple. Very satisfied.
I have used storage facilities throughout my career, and Extra Space is the best one I’ve ever seen in the Metro Boston area. It’s clean and secure, and Paul provides truly outstanding, professional service.
Paul was great to work with. Very friendly and helpful during check in. Definitely would recommend to anyone looking for storage!
Easy process to get storage unit! Clean and great facility.
I have been extremely happy with the customer service and ease of storage at this location. I have many deliveries sent to the unit and each time I get a very friendly confirmation they have been delivered and locked in my unit. Its also a pleasure to be able to pull your car inside in poor weather. I absolutely recommend THIS location.
Quick Easy and efficient - Paul is great!
Paul was kind, helpful, and patient. Facility is spotless. Sign up was painless-- much easier than expected. Feel confident keeping items here.
Great customer service, Great and clean Lockers, definitely recommend!
Great customer service.
Outstanding service and great rates. Paul was very professional and answered every question we had
Love this place! Clean, secure, easy access and the first month rent was free. Highly recommend!
Exemplary service, my girlfriend Manijah came in and were shown absolute professionalism and expedience in a very short notice situation. Thankful for Paul and his team!! - Chris and Manijah
The move in process was extremely smooth. Paul has been great through the whole experience to date with very good communication and being extremely accommodating to assist when needed. A+ service.
The place is spotless, and brand new! I rented 2 units, since they are new, I was able to get them side by side- such a bonus! Service was exceptional, Paul went above and beyond to make sure that my experience was great. COVID review- the office is following all protocols, you go in, but mostly to show your ID, etc?.. the rest was done online, so you get a text with your information and contract. Perfect! Once I was signed up, Paul walked me to my units, made sure they were clean, and locks worked- of course they did! I would definitely choose this storage facility! It is above and beyond any other facility I have used!
Paul and his team were extremely professional and very helpful. I highly recommend anyone if in need of storage to reach out to Paul.
I opened up a storage unit at the Extra Space Storage in Foxboro and the manager, Paul, could not have been more helpful. I had planned to move some things into storage a few days out but then called to see if I could move up the date and Paul was accommodating, friendly and professional. Extra Space Storage is lucky to have Paul working for them! Great person to have working on the front lines with the customers
This place is great. Not only is it a brand new construction, but they have drive in bays that are great during bad weather. I moved some things in there when my building caught fire in November. My 4th floor walkup experienced terrible water damage. Once I got in and finally took inventory of what remained, I actually had a lot more than I thought. I was still recovering from a broken leg and had to hire movers. I rushed to beat the moving truck there and bombarded the poor GM Paul that not only did I need a larger unit, but that the movers would be there it in less than 10 minutes. I don’t even think he flinched lol. Within 5 minutes, I had a new contract drawn for a larger unit, but more importantly, he made sure my new unit was literally next to the loading dock since he knew I was paying the movers by the hour and an elevator ride for each trip they took would have buried me! Everyone else I met was super nice and helpful too. They are definitely who you want to deal with if you need a safe place to keep what is special to you !
Paul was so helpful with the move-in process. He’s been a delight to work with from providing the quote to outlining all the details of the lease. It’s so appreciative to work with someone so helpful during the stress that moving brings!
Super nice people, very helpful and efficient.
Perfect service both the Managers were very polite and knowledgeable. The facility is in a safe location and you dont have to worry about rainy or snowy days because you can drive your car into the garage entrance at this location.
Great space. Well laid out and easy to find my storage unit! Paul, that runs the place, is great at explaining the sizes of the units so I found the perfect space for my things! My mom just got a unit as well its so nice!
Getting ready to move is never a fun experience,but today, my wife and I were pleasantly surprised when we spoke to Paul Kaplan!He guided us through the entire rental process over the phone through a seamless transaction. It is a brand new facility that he sounds quite proud of.If the rest of the home buying and moving process goes as easy as this, were on our way with flying colors.Thanks again Paul.
In a pinch to find a large storage unit to place the contents of our new home for a week, Paul and Michael were super helpful in finding us a unit that would fit our needs! And with the free first month storage, its a no brainer. Made it easy on the movers with loading and unloading, and super convenient keypad access with extended hours. Would highly recommend using this spot. No worries about rain or incliment weather either!
Paul and Extra Storage have been a pleasure to work with! Moving is such a stressfull undertaking. However, my experience with Extra Space was completely stress-free! Paul was kind, courteous and knowledgeable! I would highly recommend this facility and it will be my go to place for storage needs.
Clean, safe, and climate controlled facility. Customer service was amazing. Couldn’t have been easier to move in and get set up. Recommended for storage.
This place is great, big and clean! Paul, the owner, was very kind, professional and helpful answering all questions I had. 10/10 would recommend.
Freindly people and a simle process to rent the space. Very clean and modern with easy access.
This place is brand new! When I arrived, I was welcomed warmly. Paul was very nice and immediately helped me with my needs. I couldnt asked for a better experience!
Paul was super helpful and patient with explaining everything! Place is tidy and clean as well :)