My car is a 2005 LaCrosse. The drivers door handle broke. I was apprehensive that they would have a replacement handle because the car is 16 years old. I called the Sun service dept. and spoke to Bob McKenna & explained my problem. He said bring it in & let us look at it to see what is broken. We arrived about 11:00 am, they took the car in. At 11:59 Bob let us know they could order a new handle & it would be arriving at 3:00 pm. Then they would install it. We went to a local diner & had a leisurely lunch and returned to the waiting room. By 3:00 pm Bob notified us the job was done. The part arrived a little earlier than expected so the job was completed and we were on our way home again. Thanks to Bob McKenna for his prompt attention to resolving our problem and to the mechanics who did a fine job. We are always satisfied with our treatment at Sun Buick.

Knowledgeable sales person, very helpful and courteous, Not pushy and knew exactly what we were looking for when asked for a lease estimate... we are going back.

You should be extremely proud of your team! I have been a customer of the Sun Auto Group Wantagh NY for many years as this is my 3rd vehicle. You have a fantastic team from Service with Bob; Sales with Tatiana and Financing with Mitch. Each of these folks provided excellent customer service I look forward to continuing my business with Sun Auto Group as a Family member.One thing is for Buick to bring back the Cascada it is a dynamite car!!!! Thank you from an extremely satisfied customer😎

Great experience. Rod was straight forward and easy to work with and made my first lease easy! They worked with me on the price and got me exactly what I wanted

Our saleswoman Tatiana was friendly knowledgeable and accommodating. General manager Kevin was friendly and as helpful as anyone we have dealt with. There was no mystery in buying the car and absolutely no pressure.

I had a punctured tire and called the dealer ship and they were able to get me an appointment asap on a Friday afternoon and put on a new tire. They really take good care of their customers!!

I was at the service department for two warranty issues. I received a warm welcome from my service advisor Bob McKenna and the service manager Mike Rosedale, as I always do. They recognized the problems as soon as I mentioned them and decided what needed to be done and took care of it. A few hours later the car was repaired and all issues resolved. The warm and friendly service I get keeps me coming back to Sun GMC. Thank you Patrick Cassino for hiring outstanding employees in both service and sales.

I called dealership because I had hit a large pot hole and my right rear tire was severely damaged. I had nursed my 2019 terrain home . The service department suggested to call roadside assistance to get the tire changed and bring the damaged tire to the dealership where I was met with a smile. They recommended I purchase a new tire which was promptly installed

Service is always excellent at Sun . We service 3 cars there and it is always a good experience . Bob the service advisor is Great and super helpful

I usually don’t leave reviews. Mostly when people leave a review it’s because they want to complain or had a bad experience but I’m a very satisfied customer. Customer service was excellent. They helped me find exactly what I was looking for and within my price range/budget, and well priced. Highly recommended! Thank you.

My experiences have always been productive from dropping my Cascade off to picking it up. Everyone is respectful, responsible, professional and friendly.

To start off, they were extremely fast to get in touch, and the customer service there was absolutely excellent. My salesman was Tony smith who was extremely helpful and didn’t put any pressure on me during the experience at all, and the sales manager Kevin was awesome. I have nothing bad to say about the experience/purchasing the vehicle from them. I absolutely love my new AT4 Sierra!!

My salesman Mike larosa was great and manger Kevin made sure everything went smooth. The finance department was also great, I had the pleasure of working with Mitch. I would highly recommend the team over at Sun Buick GMC

The service staff at Sun Buick was kind, professional and courteous.I was able to drop off and pickup my Encore GX easily, which made my experience pleasant.

Although I always do my research before I think of getting a car mine has decided she doesnt plan to hang around much longer so Im scrambling a little. While visiting today on the referral of a friend I was a little nervous & expecting the usual pressure of typical salesmen.Nothing but patience, understanding, & honesty! Patrick, Mitch, & Russell are not typical; they took the time to go through the pros & cons of my situation while staying professional the entire time. Fantastic experience!

Nice & easy to get the car in for repair. All the service desk guys were great. Also checked out a new Enclave. Great staff. No pressure and very helpful. Will buy again here!

I ordered a drop in bed liner for my Sierra through the parts department. They called me as soon as it arrived and I was able to get an appointment for installation the very next day. The service department had it installed in less than 30 minutes and even took care of a reprogramming recall on my radio that I didnt even know about. I couldnt be happier with the whole experience.

A big thank you to Mike Rosedale & Bob McKenna for taking my wife’s Yukon XL in on such short notice, fixing it, and spinning it back to my family same day. Really appreciate the accommodation and your professionalism. Our family couldn’t be any happier. Thank you!

It was a great experience. No stress everyone from Kevin to Mike to Tatiana were more than personable. All the other employees came up and asked if we wanted coffee, water. No one ignored us if they saw us sitting.

I just need an inspection it was done fast, efficiently and I waited in comfort in the customers lounge.

Justin was my salesman. Let me just say, what a fantastic gentleman. He got me in a truck and took my previous lease over with no issue. He easy going, no pressure and it was more than pleasurable experience. I’d recommend this gentleman to my own family.

Sun dealership and it’s employees are super welcoming. I feel right at home and in good hands whenever I seek their help or guidance about my vehicle. Justin was very helpful and reassuring getting me a new car and introducing me to the new features.

It’s was a pleasure purchasing our last two GMC’s from Sun Buick GMC. The process was extremely professional and the attention to detail was excellent. Our service experience has been just as good. Very easy to book an online appointment for scheduled service and we were taken care of in a timely manner. Everyone was helpful, informative and kind. I would highly recommend SUN for both purchasing and service.

From beginning to end, the service was excellent. Roberto Rodriguez was a pleasure to deal with. A true professional. Kevin and Margaret were also a pleasure to work with. Will recommend Sun to everyone.

It was by far the best experience we have ever had!

I dropped the car at service for regular maintenance. I work at a dealer so I know that 9 times out of 10 the service center is backed up. I went home so I can wait out the service time comfortably. In 45 minutes I received a call that the car was ready for pick up. Fast is an understatement. I had a man at the service center open the door for me every time I went to walk through and the young guy behind the counter was extremely friendly and helpful. Fantastic service!

Highly recommend. Very friendly helpful stuff, Rob did his best to help us to lease a vehicle. Very professional and quick service. Excellent clean store with play area for kids. Feel relaxed and get the best offer at Sun Buick GMC.

Mike Rosedale took care of everything in a very professional and timely manner. Love this dealership.

Great team! Clean show room. Free water. Ask for Matt!!!

Very nice and easy experience with the sales department.

All went extremely well. Service was friendly and fast.

Great Salesman (Justin). Didnt drag out my purchase with a lot of talk about aftermarket warranties and things like that. In and gone with my new truck. Love it!!

Great service, done quickly. They greeted me and took care of me right away. They discussed all my options and costs. My truck was done quickly and I was on my way. They had seats in the waiting room separated so you could socially distance. Everyone was friendly and polite. Thank you

I had a scheduled appointment which I arrived for. They did the work in a timely manor. And I was on my way

The staff were courteous and quite helpful in clarifying questions. A special thanks to Justin Thompson and Mich.

Always professional staff and efficient service when I use Sun Buick GMC.

Justin and David were awesome to deal with. I really appreciated them making sure I received all my discounts. It was an unexpected expense having to get another car. They made it fast and easy.

Very professional and provided a great experience. Sales and management are nice and respectful no pressure to buy. Highly recommended.

Everything always runs smoothly !! Everyone is so friendly!! Would recommend sun buick to everyone

The process was as easy as could be. Night drop off, quick repair updates with pricing and easy pick up.

Took time to explain financing. So far so good.

Great salesman, Justin was very friendly and pleasant, very helpful on my car selection

Tony Smith was great. Very pleasant, helpful, thorough and knowledgeable. A pleasure to deal with.

Coming in during the pandemic I was pleasantly surprised with how clean & orderly the showroom was! Great job guys!

It was a lovely no pressure experience. We felt cared about by everyone - especially by our salesman Tony.

Tatyana is the best. She is extremely knowledgeable. Gets all the paperwork work done quickly and had us out in our new car in no time.

Been going here to lease a car since 2006 always a good experience!!!

**Make sure to ask for Darnell Wiltshire***, he is the best sales associate. He was awesome to work with. There was no B.S. like at other car dealerships. There is no need to worry about sneaky ways car salesmen try to get you. Honest, fair, with no pressure. I am happy I had such a good experience. Tell him Maxwell recommended you!

Experience was very good. Very professional courteous and helpful

Car was ready in a timely manner and all questions were answered.

Tatiana was very helpful and made the experience super easy!! She was knowledgeable about the Terrain and got my car all set up for me to pick up. We were in and out so quickly!

Justin was great. Bought our car at the price we wanted and got everything we cared about and more. Went to 3 different dealerships till we found our deal. Will be back again.

Excellent, well organized and very respectful customer service. The team is great, starting with the gentleman that checks in the cars in the front when you arrive, hes a very nice gentleman as well as the service advisors super nice, and the clean and ample seating area to wait for your car. Great experience!

Whole crew was polite, professional and efficient.

Very friendly and exceptional service

Always professional, friendly and outstanding service.

Didnt feel pressured into buying from Sun, they made the process quick, honest and hassle free.

I picked up my new 2021 Buick Envision and had a wonderful experience. Tony Smith was my salesman, very informative and professional. I wont go anywhere else.

Absolutely no assistance from staff. Was looking at a Buick and left without anyone helping me.

Friendly ontime service with reasonable prices. Clean and comfortable waiting rooms.

Previously purchased 1 car and leased 2 cars from Sun. Was looking to trade my car in for a new purchase. I understand covid changed the times. But to tell me to build a car on gmc site and have it delivered to them.. why bother...Purchased 2021 ford explorer from Hassett. I was treated as they wanted my business.

Everyone was courteous and professional. A pleasure to do business with throughout the whole process

I had good and smooth transaction with this dealership. Strongly recommended

Tony was amazing! He made the car buying experience very smooth and efficient. I will definitely be back and will recommend to everyone I know. Thank you, Tony!

Excellent service! Thank you Robert McKenna and Sun Buick GMC.

Im always pleased with the service, and the courtesy I receive. Things are explained in a way I can understandI usually wait and fell comfortable and welcomed.

The service manager was awesome and Anthony in sales was amazing

Pleasant staff, very clean and comfortable.

Super friendly and helpful staff, the process of buying my husbands truck off lease was smooth and easy.

Very kind and knowledgeable employees. Great service!

Brand new Buick Encore broke down on the Third day we had it. Fuel injector failure, stranded on highway. Dealer would not give us.a diffrent vehicle. We felt unsafe in this vehicle.We have been loyal costumers with multiple vehicles leased. Roadside assistance failed us.Lied to us and told to call gm, only gm could help us get into a diffrent vehicle. Called GM and was told the dealerships are independently owned and they are the ones to help us. Basically just got the run aroundMy reply to ownerWhen it was being loaded on the flat bed it was spewing white smoke from its exhaust.So sorry I can’t predict the day your car was going to fail me. I was never offered a Uber my family had to come pick me upWe had to take out and install car seat in pouring rain. I told no lies.I had no vehicle for three daysWas offered a rental but had to drive out there to get it. No one lied? David gave me a number to call for GM, He specifically told me GM has to help me get into a new vehicle. Gm called us back and said they have nothing to do with this the dealers are private franchises. They have to assist us into getting a different vehicle. I don’t know how you don’t think that was a lie or a blow off. As for me being HARShAnyone who had this experience would be. I never created a “false narrative” I just want people to know what can happen when things don’t go right with your vehicles. Your brand new vehicle put my family and myself in danger there is no excuse for that

I was disappointed that I could not access my rewards points and the dealership could not help me. Paid full price

This was my first time leasing a car on my own and the process went extremely smoothly. Patrick went above and beyond to help get me the best deal. I am extremely grateful for ALL of the staff who made this such a great experience for me. I would recommend Sun to anyone looking to lease a new vehicle!

Service people were great

I love this place. Their customer service is amazing

This is not my first time purchasing a vehicle from Sun and here I go again!

I actually love going for service where in the past I hated going. The main reason is the excellent staff who make me feel wanted and make me feel at home.

This is my third leased car through Sun Auto Group, and let me say, the third ones the charm! Though all were good experiences, Rocky Dentici helped to make this one the best. He is a pleasant (and funny) salesperson, very knowledgeable, friendly, and courteous too. He answered all our questions, gave us some good advice, and made leasing this car easy, quick and painless. We also dealt with Joe Gillespie, and again, were very happy with how he treated us, the advice he offered and friendly manner in which he did his job. An all-around a positive experience at Sun Auto Group.

An excellent experience delivered by a professional and courteous crew.

Fixed issue with my vehicle, very fast and easy

Everyone at the dealership was professional and courteous. Tony Smith was my salesperson and he was excellent. I will recommend everyone I know to see him as he made me feel like I was part of the family. I will be returning to Sun Buick GMC for my next vehicle purchase as well.

I was in for my first serviceFrom the time the vehicle was checked I was treated very well.the car was ready as promisedvery happy with the team

We had the best experience at Sun Buick GMC! The Sales Associate Tony who assisted us in our purchase was great, He was friendly, patient and very knowledgable about our GMC Denali and easy to work with, Tony explained everything in detail from beginning to end, He sat in the truck with us and went through the entire truck, explaining how everything worked in length. Sitting with Joe through the financing was also an easy process, He is very professional, with every question we had being answered and explained in full. The entire experience was great, from the receptionist who immediately asked if we would like a cup of coffee, water or snack and especially the owner Patrick who personally walked us to our sales associate with care and attention that we were taken care of. I would highly recommend this dealership to anyone who is in search of a GMC. The final result was.....We drove away in a Beautiful Black GMC Sierra Denali, the 1st 2019 that the dealership sold!! Extremely satisfied with our experience!

Knowledgeable and courteous staff

Kind and quick service

Have to say I was really happy with this dealer until recently. Check engine light came on after NY inspection - it was a emissions resent for a DEF truck. i checked with Onstar. They demanded that my truck stay overnight (brought it in at 1pm that afternoon). Picked up next day and they drove my truck 70 miles - no one explained the details of what an overnight test drive was. figured it was a drive local around dealership and had to keep overnight for whatever reason. Kept saying it was explained to me over the call - it wasnt. They said they had a recording, asked them to play it, of course wouldnt. If they did play that recording, it wasnt explained and you can tell I knew something was up when I kept asking why do they need to keep my car, why cant I just pick it up and bring back.Maybe its me, maybe Im weird, but I dont want the senior mechanic, or manager, or whoever driving my truck home to their house, keeping it god knows where, without my permission.Also, after reading the code print out reset - nothing says that the car needs to be driven 70 miles (well over an hour to ensure light goes off). Says 15-20 minutes test period driving at different speeds etc.What did they do with my truck, none seems to know or explain - told me they drove it to West Islip. Thats 40 miles max round trip to Wantagh. Guess, they took a few pit stops to the store, or maybe they also took it out for deliveries or whoever had errands to run. Odd.Going forward make your consumers aware that someone takes the car home on overnight tests and that 50+ miles will be put on the vehicle.

Sun Buick GMC dealership is 5-star! Rocky Dentici went above and beyond to make sure I purchased the truck I was most comfortable with. He gave me suggestions and advice, but was in no way pushy what-so-ever. After I decided on a truck, the process was absolutely painless. So quick and professional. And I know what Im talking about, this is my 3rd vehicle from SUN BUICK! I would recommend Rocky (as well as the entire SUN/Buick staff) to anyone who is looking for not just a quality product, but also a quality experience. Thanks Rocky! And Thanks SUN/Buick!

A very positive experience with knowledgeable employees. Easy in and out.

What more can I say other than everything went well. The dealership is very well run.

Excellent Service. Excellent Staff.

Although I wasn’t able to lease the truck that I want bc I still have payments on another lease..Tatiana was amazing. She gave me the price that I had calculated before I even reached out to her and it was well below what other dealers were charging, but for so much more car. She was pleasant and easy to work with and I will not hesitate to come here once my current lease is paid off and I can make the deal. 5 star customer service for sure l. I am in sales and customer service myself and really appreciate someone who doesn’t give you the run around. Thanks, Tatiana! I’ll be back!

As a repeat customer to Sun Buick GMC I appreciate their great customer service. Tony Smith helped me find the exact model and options I wanted at the right price. Thanks. Ill be back.

I walked into the dealership knowing what I wanted and what I wanted to pay. Roberto and Mitch got me exactly where I wanted to be with price and car with ease. I picked up my 2020 GMC Terrain Denali on September 1st and I love it! I’ll be back to them for my next!

My new car is the 2021 GMC Terrain SLT elevation edition with the skyscape sunroof which extends over the second row leaving a perfect view of the sky! When I tell you there is very low inventory across the island and the hardest car to find with all the packages I wanted, I must say I lucked out with this location in Wantagh!I called every dealership on Long Island & a few in Queens but no one had the Terrain with the bells and whistles I wanted. Sun Buick GMC in Wantagh came through! They had exactly what I wanted plus more than I requested. My salesperson is Rod Sono and he was extremely professional, not pushy, got me numbers that I was happy with and was responsive via email or phone. The sales manager, Kevin Bannon and I clicked as if I have been a customer forever. The finance managers Mitch and Margaret went over the final numbers & paperwork. Quick and painless process!I had priced out with a few brokers & a handful of dealerships (over the phone) and SUN gave me the best numbers. Do your research, build your car online to see what features you would want, know what you want in your car, dont be afraid to price shop over the phone(this will give you an idea of what a good deal is and range you will be in), and know your incentives that you qualify for (Costco auto, company discount, occupation etc).Top notch experience all around. I can’t say enough good things about them! They respect their customers and go at the customers pace.My car was prepped and ready for me. She is officially mine for the next 3 years!

Tony Smith is a very patient, knowledgeable, salesman. He is a pleasure to work with. We leased a Buick Enclave and purchased a GMC Terrain. The whole experience was great. The general manager, Dave, sales manager, Kevin and finance person, Mitch were also great to work with. We have been leasing cars through Sun for 9 years and couldnt be happier!

Went in for Inspection and Oil Change was out within an hour.

As usual the staff was very understanding and professional. They assisted me with the vehicles issue and resolved them. I always take my gmc here for they always do the right thing.

Very courteous, and prompt. Great waiting room.

Friendly, professional and timely service.

I have been going to Sun for over 25 years and have dealt with Bob McKenna for many of those years. Bob is knowledgeable and friendly. He explains what needs to be done in layman terms. - Suns service dept is a pleasure to go to.