The customer service was great, everyone was so nice and helpful. Definitely recommend coming here.

Great customer service always willing to help.

Horrible costumer service. I waited in the store for 10 minutes and never got any help then when I called they hung up on me. I would avoid this store

I just had an AMAZING experience at this store! The guys over there were great! They were very helpful; they even went the extra mile setting up my emails on my new phone and the bluetooth on my car. I was very impressed; I have been to other stores before and the service was nowhere near close to what I got today; my experience here has exceeded my expectations! I am VERY HAPPY and I will use this AT&T Store from now on!

I have had several bad experiences with this store. I recently got two new iphones and changed one of my phone numbers in order to get the buy 1 get 1 free deal. The owner Victor told me there was a 99% chance he would be able to refund the $60 in connect/upgrade fees that ATT charges. 1) When I called about the refund, I was repeatedly blown off with excuses and ATT told me that no attempt was made by the store to get the refund. 2) I found out 2 months after the purchase that the 2nd iPhone was *not* free since it was a 128GB model. Victor assured me it would be free.3) Several years ago, a trade-in phone I gave to the store was not received by ATT and I was billed for it by. I made several attempts to correct this and was repeatedly told by Victor that he was taking care of it. Only after I contacted the Attorney General was it taken care of. (I suppose I was an idiot for going back to the store after this, but gave him the benefit of the doubt that it was a mix-up.)

Please BEWARE! I walked in one day as this location is close to my job because I was having issues with my phone. VICTOR helped me by telling me that my phone was basically shot and needed to upgrade anyway. I complied; It was time for a new phone anyway. The problem was not with the transaction but what happened afterwards. Victor told me that he was offering a me FREE tablet with my purchase (great, even though I have no need or interest)...what he NEGLECTED TO MENTION was that I was entering into a 2 year contract with a tablet that Id be paying for monthly. Ultimately this would keep my bill down $20 HOWEVER there would be a $45 activation fee that he also, oops, forgot to tell me about. When I reached out to him and told him that he omitted this information and I had felt deceived he told he was actually doing me a favor. I told him that if he had been upfront with me and told me that entering into this contract was in my best interest and that there would be an activation fee I wouldnt have felt lied to. This nightmare continued when I reached out to ATT customer service TWICE and played phone tag with Victor 4 times in one month trying to return this unwanted tablet! He said hed call me back and as you can probably guess nothing happened. Im not a difficult person. I was in advertising sales for years and have completed many a transaction with integrity and honesty. Both of those aspects were missing from this interaction. BUYER BEWARE!

I dont even know where to begin if you want to be lead in the wrong direction about your plan visit this store. I had a few questions about my plan so Raj answered the phone not only did he not know the correct outlines of his policy he was rude and actually HUNG UP ON ME, and blamed it on being disconnected. He said he would have a manager call me the next day which never happen. The store is full of unprofessional people. I will be switching to another carrier as soon as my plan is up. I want nothing to do with AT&T. I filed a claim with corp off and BBB of New York.

Great Customer service and staff is very knowledgable