Today was my first visit to Robins Eye Care on Margie Drive in Warner Robins. My visit was excellent, and everyone was very personable and interested in my eye care and health. Everyone is genuinely friendly and courteous to patients and make you feel special. They make a great Eye Care Team for their patients!
A simple and thorough eye clinic. Staff is vey helpful. Dr. Kannan is funny but serious about taking of your eyes. Technician on premises. This is so retro, I like it.Pros: Staff polite and Eye Care is strong. Location convenient.Con: Some of the equipment looks dated. Only one doctor (but a good one) on site.Bottomline: Great Place to get your eye exam and glasses without the Big Lens Company phoniness. Give it a go.
Today, I walked in for the very first time and it was a very pleasant experience. Excellent facility! Very professional and courteous. I thank all the staff and Dr. Kannan for the warm welcome and being so attentive. I would highly recommend this optician office to anyone.
I havent been to the eye dr in several years. The staff was great and very informative. Dr. Kannan was also very thorough and gave great information explanations. I would highly recommend this facility!!
Great experience at Robins Eye Care. Nice facility, friendly and professional staff. Dr. Kannan was very professional, friendly, thorough, and made my eye exam a very pleasant experience. Keep up the great work Robins Eye Care! I would recommend Robins Eye Care for your next eye exam!
Doctor was very nice. However, I felt like every one was in a rush to get me out of there. My insurance was supposed to cover the eye exam. However, they didnt want to take the time to call my insurance and make sure I was covered. So, I end up paying out of my packet. I think customer service needs a little more help. I called my insurance and Im covered. I guess I needed to do their job.
I am a new patient and had a great experience. The staff was friendly and the doctor was very knowledgeable
Everyone was super friendly and informative! Was in and out in like 30 minutes including the glasses being made. The woman that helped pick my glasses was extremely personable, loved her!
Everyone is very nice and friendly and super helpful. They are always very quick too. Both me and my wife went for appointments and we were there less than an hour and that was with me picking out glasses.
Dr. Kannan and staff were very professional and courteous. They were patient when helping me find the perfect frames. They explained everything thoroughly and I can’t thank them enough!
Friendly staff, they ask questions, listen, and understand your eye health needs. Dr. Kannan is professional and doesnt dismiss eye problems to a quick fix. She is willing to try other options before prescribing unnecessary meds. I feel Im in good hands.
Very friendly staff. Highly recommended!
Professional and courteous. No wait time and exam was better with new machine...no dilating needed. Very pleasant experience.
Awesome Service!!!I am a Hospice Survivor who was diagnosed with PTSD due to critical illnesses.Today, Sept. 20, 2021 is the first time this year that I actually left the house, and I would like to thank Stephanie at Robins Eye Care for her compassionate words of encouragement that made me feel safe. She really made me feel like someone cared.I called the center because I woke up with something floating around in my eye. Dr. Kanaan was so patient, encouraging, and took the time to explain what was going on.As long as Robins Eye Center is in operation, they will be my primary choice for eyecare!Thank all of you for sharing your professionalism, and hospitality during this season of my journey.
My daughter has been going there for a few years and so far every experience has been a good one. We enjoy the doctor. The staff is courteous and they try their best to accommodate on the schedule. With The pandemic, I know it has been hard but they remained helpful even offering a temporary pair of lenses when we had to wait on others to arrive. I hope it always stays good.
This is the best place to go for an eye exam. Do not try anyone else, shes the best.
Great experience. The appointment was super fast for my daughter and me. Dr. Kannan answered all out questions. Her staff was fantastic. They were all super friendly.
I don’t think I can speak enough about, the doctor who took care of me. She made me feel so important. I’ve never had a Doctor Who made me feel like, I was home. Her care and concern was over the top. very friendly, but to the point. I’ve never had a doctor treat me like I was human like Dr Anitha Kanna did. So if you are looking for an eye doctor, we need to go see her. Best Eye care, and bedside manner, I have ever experienced. She’s friendly and amazing, and she don’t have to tell u she cares she show it. I truly cannot speak enough of this person. She’s the best
I’ve been going here for years and love it. I know they’ll take excellent care of me no matter what’s going on. Dr. Kannan always takes time to figure out what’s going on/what needs to be done and makes you feel comfortable. I’d recommend this place to anyone.
It wasn’t their fault that the insurance company didn’t update my record online. However, they could have told me when I got there that I had to pay out of pocket instead of when it was time to be seen. I could have spent those 30 minutes on the phone with the insurance company to verify that I had insurance. Instead they wait until it was time for me to go back and not give me enough time to verify. Then as I finally got confirmation from the insurance company after being on hold for 18 minutes, they kicked me out telling me to reschedule my appointment. They also allowed another customer to harass me and my daughter about wearing a face mask. We had literally taken 1 step inside, and we were on the way to the counter to get her one when this other patient starts to berate us about her not having a mask. The employees said nothing to her, but it embarrassed my daughter so much that she started crying. Due to them treating me like a liar and allowing another patient to make my daughter cry, we will never be visiting Robins Eye Care again.
Very friendly staff. I didn’t have to wait long after arrival. Professional eye doctors. Good experience!
I had a great experience with Robins Eye Care and the staff, OD- Anitha Kannan was very caring of her patients, explain different scenarios as needed! I appreciate everyone for the assistance in making sure my visit went well ! Thanks Kindly, Ms Moore 🙌🏾😁🙌🏾
Great doctor and peaceful environment. Would have given a five star except the wait could be improved.
Dr Kannan is very knowledgeable doctor. Dr. Kanna gives very thorough eye exam. Dr. Kannan is very friendly and listen intently to her pateints needs. Dr Kannan has been my eye doctor for 3 years and I am very happy to have her as my eye doctor.
Great Friendly Service, new updated equipment (no need for dilated eye exam); clean and spacious, conveniently located, easy process of registration, quick check out!
Best Doctor and staff I have ever dealt with. They are awesome.
I love the personal care from the staff at Dr. Kann. She is very caring and compassionate with her patients. I have been attending her practice since 2009!! Dr. Kann is s very knowledgeable about the eye care.
This place is great! The staff is always polite and professional. They are very helpful and offer great eye care. I would definitely recommend this place.
Ive been coming to Robins Eye Care for over 12 years now and always recieve the best service, Dr. Anitha Kannan is awesome, and her staff is as well.
Very welcoming and knowledgeable staff. Covid precautions were enforced and followed by staff and visitors. I have been going to this eye doctor for years and I have NEVER had a bad experience. I highly recommend.
Warning to do not use this office. While the Dr is good her front office staff is horrible. We have. Used this Dr for years but no more. I have been called three different times about my insurance. Apparently no one there can read or write. They cannot get it right. When I complained they told me to go elsewhere and hang up on me. Repeat to not go there
Great visit! Friendly, warm environment. True professionals.
Ive been going to Robins Rye Care for the past 15+ years and can honestly say that the service, the caring and the professionalism have been the greatest. Dr. Anitha is the bestest and she cares!
My wife and I have been going to Robins Eye Care for a few years now. We are very please with the doctors knowledge and her staff. We are so grateful to have our eyes taken care of through this team.
Best experience. Welcoming, polite and friendly.Dr. Explains every action in detail and always ask for questions.
They are always friendly, attentive and experienced. I really like the eye doc, she has a great sense of humor and keeps it simple.Although I dont wear prescription glasses, the selection Ive seen looks to be a good assortment and of high quality.I enjoy going here and feel welcomed when I show up.
My family was patients at Robins for over nine years and received excellent service. Unfortunately the new staff that’s there now is very unprofessional, I even asked to speak to the manager and the customer service staff I spoke with refused to allow me to speak to the manager. Dr. Anita is awesome, but due to the unprofessional staff that’s there now I wouldn’t recommend this office.
Im impressed. I phoned on a Friday not expecting to get an appointment until one day the following week. No, they wanted me to come on in. Dr. Kansan and all staff that I met were kind and professional. Icing on the cake was that I didnt have to fill out a multitude of sheets, only two!
Robins eye care is first rate with customer care and service. Everytime we go there it is always a pleasant experience. Awesome!
Robins Eye Care is the best! The staff is courteous and professional. Dr. Kannan is very knowledgeable, and attentive to patient needs.
The atmosphere was pleasant. Each employee was respectful to each other. I personal received excellent customer service in all areas. I would highly recommend Robins Eye Care to anyone who needs a Vision Center. The location is easy to locate. The center is always clean. Each employee spoke softly and respectful to each other. THATS POWERFUL !!!!
Excellent facility! Dr Kannan and her staff are very friendly, professional and efficient!
Everything was perfect. They friendly and efficient.
Very friendly very nice and professional they got me worked in the day after a holiday which is wonderful considering my eye was messed up.
Had to make an unplanned visit today. Have an infection in my eye. Appointment made quickly, staff was very friendly and efficient, and doctor came into exam room very soon. Dr Kannon was very thorough in examination and explanation of my problem. She ordered meds via online to drug store and I was able to pick them up right away. She even said if I had any problem, she would see me right away. Very pleasant experience.
The staff and the doctor are very caring. The minute I entered to the time I left, I was received warmly. The establishment has state of the art eye testing instruments and the eye doctor is highly competent.
Dr. Kannan is amazing! She is patient and caring with adults and children alike. I would highly recommend her.
Great staff. Wonderful doctor!!
The staff is always personable and professional. Thank you!
Ive had an excellent experience with Robins eye care over the years. Dr Kannan and her staff are friendly and professional. Also, I appreciate the detailed explanations when reviewing results of the examination.
I scratched my eye after some potting soil got in it. I called the office and got a same day appointment. I greatly appreciated this especially since I had never been seen in the office. Dr. Kannan was very professional as was her staff. Additionally, I felt like Dr. Kannan truly cared about me and the discomfort/pain I was feeling.
Dr. Kannan and her staff are wonderful! They provide the best eye care to adults and children. We have been patients here for years, there is no better optometrist.
Staff was nice as well as the doctor. She was very knowledgeable and gave me good advice. My glasses were priced very reasonable.
Great clinic. Very helpful. Very caring. Dr. K knows her stuff.
Dr. Cannon and her staff are simply the best. They are always professional and they get you in and out with the utmost efficiency.My family and I always go to REC, but one year I went to another eye doctor and I regretted it. My eyeglass prescription was poorly made and my contact prescription was a joke. I couldnt even use them. After that experience we decided to always use REC, even after we moved to Florida we drive to Warner Robins for all of our eye care needs.
I was a new patient and was having major eye issues. I called and they fit me right in before my appointment. Amazing friendly staff and wonderful and friendly and very knowledgeable doctor. Recommended highly. Thanks so much to Robins Eye Care
Dr. Kannan and staff excellent as usual.
I am in and out with professional customer service.
I showed up early and it was not long before I was removing my contacts for my exam. I like how they speak to you as a person and not as a clinical test subject. They use plain words to allow me understand their findings and a way forward.
Always fast and professional service!
The office staff was very professional and took good care of me. I would highly recommend this practice.
The entire staff here is top notch! Very pleased with the services I received at Robins Eye Care. Absolutely no complaints.
Love the DR. Kannan and her staff . They always make you feel welcomed and relaxed .
Cool people. Calm environment... very friendly atmosphere . Pretty ladies
Got in pretty quick. New machine to take a good picture of your eyes, so they wont have to be dilated and you dont have to sit and wait, which makes the visit much quicker. Thats the best thing!Everyone was friendly and professional as usual. Ill continue to go there.
I have been going to Robins Eye Care and seeing Dr. Kannon since 2010. Very professional and friendly staff, thoroughly explained everything in detail as to the tests and results. Would highly reccomend Dr. Kannon to everyone.
Had painful cyst like bump on bottom eyelid, Dr. Kannann say me immediately and prescribed cream. Staff is always courteous and professional. Dr. Kannan is extremely professional and kind! She makes you feel as if you were the only patient there, spending time and listening to concerns. Would highly recommend Dr. Kannan to Anyone!
Everyone in the office is very friendly and I never have to wait very long to be seen. If my appointment is at 9:30 Im being seen by then at the latest.
We love Robins Eyecare! Ive referred friends and family based on the years of great experiences weve had with the staff and Dr. Kannan. From the exam to eye wear selection and fitting and follow-through they are friendly, attentive and professional. The high tech retinal exam doesnt require dilation which is a real plus. Ive always been pleased with prescription accuracy and quality, too.
Brought my 15 yr old son for his first eye exam...and he needed glasses. I took him to Robins Eye Care after my own great experience about a year ago. Same exact treatment...first class. From the outstanding Doctor and staff and their professionalism and kindness, to the gentleman who put the glasses together and fitted him, and finally to the prices that cant be beat, Robins Eye Care is the best eye care center in middle GA by far and I highly recommend to anyone...family, friends, and public.
Always in and out and super friendly!!!
Love this place! Very nice people and Ive never had a problem over greater than 5 years here.
Excellent professional and friendly service!
Awesome. Clean, quiet waiting area. On time staff. They found my insurance for me and I received contact lenses the same day. Very patient. Will always go here. Will highly recommend. And thank you.
Great Customer Service, Definitely my go to place for all of my Families Vision needs✅✅✅
Ive always had a great experience with Robins Eye Care. The care I receive is superb. Im very pleased with them and recommend them for all your optical needs.
Great office to purchase your new updated frames with a improved prescription! The Dr and her office team are greatly appreciated.
The environment is clean safe friendly professional I have all confidence in my doctor knowledge and physical care of my eyes I am well pleased
As always, incredibly professional and friendly. I love every visit. THANKS!!
Professional as always! They are COVID compliant, which I appreciate. Love Dr. Kannan.
STAFF IS SOOO PROFESSIONAL AND SWEET!!! SO GLAD THAT I CHOSE THEM AS MY EYE DOCTOR!! GOD BLESS YOU ALL!!
Excellent experience everytime. Quick and easy check in, friendly and professional technician and great eyewear service.
Very friendly. We had been out of town for 5 years and going back was like seeing family. They remembered us and even had our old charts. So great experience I will always recommend them.!!!
Always satisfied with my care!
All I can saw it was wonderful everyone was nice and professional
Had a great experience, everyone was very nice and professionally. Dr. Kannan took her time to explain every detail of the exam. I was very pleased.
I am extremely happy with the way I am treated at your office. Everyone is helpful and kind. I am impressed with the equipment that is used.
I had an issue with my eye and the office was able to work me in same day. The Dr. Seemed to care said to call if I had issues and mentioned even if she was off she could be contacted. I really appreciated that.
Dr. Kannan and her staff has provided outstanding eye care services for me and my family over 10 years. They’re always professional, knowledgeable, and willing to go the extra mile. I highly recommend Robins Eye Care.
Great service and helpful staff
I absolutely love Robins Eye. Dr Anitha Kannan is wonderful. She listens to your concerns and provides you with a honest assessment. She even knows your kids name and is truly interested in their future.
Dr. Anitha Kannan a very intelligent doctor!!!..........……staff could use an upgrade tho🧐
They was truly amazing they took the time to help me find the right frames that fits my personality and very professional. They had me in and out in no time also was very professional in answering my questions
I always look forward to seeing Dr. Kannon. She takes her time and is very thorough. I never feel rushed and her staff is always kind & helpful.
Always a pleasant atmosphere in the office everyone’s eager to get you taken care of...
Great Drs and super staff. Going there over 5 years now. More than highly recommend!
Excellent Service Always!!! I love Dr.Anitha Kannan!
Dr Kannan was very short tempered and rude during my visit. She rushed through the exam and seemed annoyed more than anything by questions I had. Overall an unpleasant experience, would recommend trying one of the other offices in the area.
Despite covid-19 concerns my visit was handled exceptionally well. Dr. Kannan and her staff were very pleasant and deserve the 5 star rating.
Very helpful. Staff and did not have to wait very long