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Walmart Vision & Glasses
30 Trinity Point Dr, Washington, PA 15301, United States
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Walmart Vision & Glasses

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Ma
Review №1

If I could give 0 stars they would get negative 10!! Do not waist your time or money!!! I had to go back and forth a total of five times!!! My contacts and glasses prescription were both wrong 3 times each! Even tho I told them before I left I couldnt see. DO NOT see the woman doctor. Short red hair with glasses. Shes so unbelievably rude!!! I didnt wear the contacts to my reexamine because none told me to and they messed up the first one out of many and she said she couldnt and would not see me. After I sat there for my scheduled app 45 mins later. I refused to leave said I would put them in right away. She huffed and puffed and very rudely took me back. Spent 2 mins with me and sent me home with a pair of contacts that I couldnt even see outta!! One told me I had a stigmatism the second one said I had in both eyes and that my contacts would never be fully clear from that. Which is deff not true. The 3rd male doctor very nice got my prescription perfectly clear within five mins. Took the time to listen to what I actually had to say! After 3 doctors and five trips back and forth (I live 35 mins away) finally found a good doctor was a male very friendly only one that knew what he was doing. Still currently waiting on my glasses cause the script was wrong because they only have one doc that knows what hes doing and I got him last. Shocker had my app July 8th today is July 27th glasses still arent in enough said!! Dont waist your time or money. I get being under staff and its hard with covid but they are so unprofessional and rude!! They dont listen to what you say. Not organized and only one doctor knows what their doing!! I never write reviews but I want ppl to know they shouldnt waist their time or money!! After 200 dollars cash, five trips back and froth, (not exaggerating!!) 3 diff doctor, 18 days later, finally got my prescription for contacts, but still currently waiting for glasses. DONT GO HERE!!!

Ke
Review №2

Always a great experience when I go. I know with the pandemic going on things are pretty rough but thats to be expected. Despite everything going on they still do what they can to give fast and friendly service. All the while making sure everyone is safe during these times.

Ra
Review №3

I had a good experience with Dr Walker (male) but went back and had to be seen by the female doctor, can’t recall her name. Slightly older with glasses and she was super rude, short and had no bedside manner or enjoyment in her life that made me ever want to go back and see her as my doctor again. She even made me order contacts that I told her I didn’t like how they felt because she refused to offer me other samples since I have sensitive eyes. The other staff that help with ordering glasses and contacts are wonderful as I’ve felt with multiple employees here. Unfortunately it was one of the worst doctor experiences I’ve had in 30 years, so it’s a two star for me.

jo
Review №4

This place is not worth going to as long as covid is happening. I called for almost 1.5 hours straight. No one answered. I drove over 20 min to the store only to stand in a line outside of the place for 30 min in line watching them ignore the phone. I just to Needed to make an appointment and the fact that they cant multi task making appointments is unacceptable. I had my family in the car and couldnt wait any longer. I have been coming here for 7 years and I will never return. They need to hire more people or hire new people.

Ed
Review №5

Have been coming here for years. All 4 kids wear glasses or contacts. They are always friendly and helpful. Most of the staff has been there so long that they recognize us when we get there! Very busy place, but when its our turn we feel like we are important.

An
Review №6

Doctor is good the other employees are rude dont acknowledge you standing there for 20 minutes, very poor service will take them somewhere else

Da
Review №7

Had nothing but problems, have lost my prescription once again that’s not expired after I transferred it when my husband and I moved back. Very unorganized and very rude staff. Every time I order my contacts it’s like pulling teeth to try and get them in. Will go else where!!

Ka
Review №8

On October 19 2015 I had a appointment at the vision center in Walmart in Washington county PA. The appointment went well at first, I knew that my assurance would only cover frames and lenses or contacts. At the end of the appointment after the exam was done, I was ready to proceed to the check out I had found out that the fitting for the contacts was not covered by my insurance. This is the first time I have had an issue with the payment. Normally it was covered. Since I was unaware with this new cost I did not have that money on me. Upon finding out that i did not have the money on me at the time, as soon as the staff found out I was treated very rudely, having a lot of the staff commenting that I needed to take the trial pair of contacts out. One of the staff even yelled across the room to the gentleman who was helping me take care of the paperwork. They made me feel embarrassed, uncomfortable,as they stared with disapproval and annoyance. The gentleman who was helping me with my paperwork was absolutely amazing.

Ju
Review №9

Glasses are taking a lifetime to come in. Why hasnt we came up with the technology to have our glasses ready in the store in an hour?

Information
5 Photos
9 Comments
2.9 Rating
  • Address:30 Trinity Point Dr, Washington, PA 15301, United States
  • Site:https://walmart.com/store/1739-washington-pa
  • Phone:+1 724-229-7769
Categories
  • Contact lenses supplier
  • Optician
  • Eye care center
  • Sunglasses store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:Closed
  • Thursday:9AM–7PM
  • Friday:6AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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