Really nice people work here! Very helpful and courteous!
Terrible customer service. 3pm 8/5/21 Got off work today and headed over to the hydro shop to pick up some supplies. So first I was met at the door and asked, do I know exactly what I want? I did have a general idea of what I wanted to I said yes and was let in. As I was looking for my items the cashier mumbles under her breath I shouldnt have even let him in, then says I thought you knew what you wanted and proceeded to tell me that they were doing a shift change and I needed to leave the store. I put my items back and left the store feeling as if I was not valued as a customer and was kicked out of the store. Once I got home I called the shop to get the name of the person working at that time and she answered the phone gave me a fake name, tried to explain the situation then hung up the phone on me. I will not be shopping at this establishment any longer.
The help is great they inform you of all the things you need to know about what youre purchasing
YMMV kind of thing, they sell the supplies I use so I save on shipping. They do clone share & some other events, theyre better than the pervious owners but the customer service is wayy up or wayy down
Never open on time, horrible management. Never come back
We are a veteran/family owned CBD company from NorthernVirginia and have been coming here to buy all of our soil, amendments and growing equipment. The service is excellent!! Dan in particular has been amazing helping us get our orders together and making sure we have everything we need for a successful grow. It’s truly a One-Stop-Shop, they have everything from organic to synthetic, all the necessities for every growing style. They’re always happy to help with any questions on growing, setup and everything involved to get you from seed to harvest. GO CHECK THEM OUT! You’ll never need to go anywhere else after you see what they offer!
Thanks for the help And growing tips And the products that you have the Bloom enhancer is the bomb
This place is amazing! They have everything I need. Everyone there is so nice and helpful. This place is top-notch! Definitely recommend.
What a great spot!Found it out of the blue and will definitely be back for all my growing needs. Very helpful staff walked me through every step of the way
Great experience, these guys are here to help!! Everything you would ever need to grow, they have it here.. Very friendly and welcoming crew at the shop. Go check these guys out!!!!
Products are overpriced and the staff is very unwelcoming. They seemed bothered to assist me. Anywhere else is a better option
Cheaply made, overpriced products. Not even a great selection. Staff seemingly bothered by questions. Not worth the time or money.
Helpful and knowledgeable. Parking is tight but they always carry out the soil so loading the car is very easy. Great place and very nice people.
Got pretty much everything you could need decent prices
Had a great experience was excited to see such a large inventory!!! Representing DC’s Green Rush well! see you again
I like. My soil cost $5 cheaper than amazon✅
Good Hope has everything you need to get started. The sales staff are polite and patient. They answered our questions and helped us navigate their large selection of hydroponic gear.
Great service and knowledge, my go to place for equipment and help !
The place is on the level. They had what I needed and the knowledge to help me find the best product for my application. Highly recommended, lets grow D.C.!
Very friendly service!
The staff isn’t helpful, and don’t seem to care about helping customers at all. Definitely going elsewhere.
Excellent staff and very knowledgeable of their products. They dont try to sell you things you dont need. All of the products are great and of excellent quality. Clean environment, they all wear masks and focus on you while youre there. Great facility.👍🏾👍🏾👍🏾
Worst customer service ever. Incomplete hyponics set up had order everything on Amazon. Misleading staff, don’t spend your money here!!!And they have rabid rats.
Beats waiting for the mail! And they have everything my little heart desires haha
Worst place to do business with. Extremely lazy associates in store. They barely want to help you and barely know what theyre talking about. They sold me a system without all the parts needed and didnt care to help or answer any questions we had. If you are buying here expect to be disappointed. GO SOMEWHERE ELSE
Very friendly and knowledgeable staff. They are a small store and dont have a lot of selection but thats because they dont push the BS. What they do have is legit. No need for fluff
This place is awesome and amazing prices knowledge and friendly employees well worth the drive i made from Maryland
Very professional and perfect customer service
Great store. Im getting my seeds from Shoreline Genetics.
They robbed me there over priced and you don’t even get everything u need for the money you pay do not give them your money cause that’s all there interested In not teaching you anything or helping you they basically got 900 dollars from me and sold me 65% of grow equipment when I found out what else I needed I was very disappointed shop on amazon if u ask me they just thieves behind the glass
Everything needed to grow your leaf big and strong
Very helpful and knowledgeable prices are a little high but at the end i guess its all worth it.
My favorite store in dc. Friendly staff very knowledgeable. If they don’t have what I need in stock they always get it for me quickly.
Very small store, very small selection, Capital City has much better prices
Good knowledgeable staff, prices slightly higher than Amazon but they work with you in ways Amazon cannot. Highly recommended
Prices are extremely too high! Facts!
Bought a product there that was the wrong size. Brought it back unopened to exchange they say they wouldnt exchange it. Poor customer service. So I put the $150 worth of stuff I was going to buy back.
Great place to learn how to grow everything and a awesome place to purchase your growing supplies.Staff is very knowledgeable.
Walked in feeling great about my new journey .the guy working there basically blew off any questions I had I guess he felt I was going to spend any money oh well I’ll try somewhere else
Love this place... helpful, friendly staff!
Knowledgeable staff 👌🏽👌🏽💯
Terrible customer service. I have spent well over $2500 for my setup with this company. I am now running into issues with my products purchased from them and I can not get a hold of anyone to help me. Called multiple times and they always give me the same excuse...the owners are not available at the moment. I am very disappointed and dissatisfied.
Friendly, helpful staff. I always find what Im looking for here.
Great!
Love this place and now they are 3 min away from me. Great staff and good deals
Knowledgeable and friendly service. Highly recommend.
Super friendly and Knowledgeable staff! Highly recommended.
Awesome Hydroponics store, friendly staff, good advice, great prices
Always have what I need. Friendly staff.
Awesome 👍
Friendly crowd, very helpful, they worked with my budget.
They are the best they are friendly and very respectful.
Guy just danced around high with the place smelling if bittomt shelf bud. They dont even drain trays. The works response sorry. I get the feeling this not a legitimate business. I will take steps to start an investigation.
Best place for help or growing equipment
Great selection, knowledgeable employees.
If you want info on growing, its the only place east of the river
Great hydro store
This store is small and their products are overpriced.
Good
Why shouldnt you love it?
Exelent
Good service