I worked with Scott and my experience has been nothing less than spectacular. I had shopped around a fair bit for a good deal (Iowa, Wisconsin, Illinois and Minnesota) but Scott always had the best deal (even in these trying times of inventory shortage). He always looked our for me and made sure that I was properly served. Scott, thank you for being an amazing sales rep. C&S is lucky to have you on their team. I will be sending a LOT of my colleagues to him for future business for sure.

Y wife and I recently purchased a Subaru Outback from Scott Thurn. He was great to work with! Very patient and understanding while we went through the process. After purchasing the car, we had to wait about 2 months for the car to be completed, so Scott was generous enough to let us borrow a loaner car for that time period. Although it wasnt an Outback, it let us get accustomed to a Subaru vehicle! When we were finally able to pick the car up at the end of October, the vehicle was waiting with a full tank of gas and a fresh wash! We were in and out in an hour and it was a smooth process! Ill recommend Scott to anyone! And we had to travel from Des Moines, cheapest place we could find for a new Subaru!!

This is the second Subaru we have purchased from C & S Subaru in Waterloo. We have dealt with Scott T on both cars. I have done a lot of comparison pricing in the NE corner of Iowa, SE MN and SW WI and C & S has the best deals! They are very attentive and communicate about each stage of the buying process. They make buying a new car easy, even with a pandemic going on!

I would like to thank Scott for the best car buying experience that I have ever had. We have looked for a new Subaru at multiple dealerships in Wisconsin and Iowa. Scotts price blew the competition away. I made a special trip just to meet him and see the dealership and am I glad I did. The whole experience was a pleasure. Scott was very friendly and knowledgeable.He was guick to answer all my questions, either by phone or text message. I know the next time Im in the market for a new Subaru, I will be calling Scott. Thanks again to Scott and the CS dealership.

I had the best car buying experience here! I had already been played a couple times by other dealerships that week, so Im sure my attitude towards them at first wasnt the most pleasant, but it went so smoothly and better then I could have asked for.Cameron was wonderful to work with. He went above and beyond to make sure I was completely happy with everything. He was so easy to talk to and actually listened to what I was looking for. I never felt obligated or pressured like some sales people make it feel. And Cody in finance made the buying part super simple.Overall it was a great experience and I will be giving them my business in the future as well!

Bought a new car here in the past month and worked with Scott. I can say that everyone I worked with here were very nice and accommodating. I got a good price on the car I bought, especially considering the state of the car market here. I would be more than happy to suggest c&s to any new car customers

By far one of the best experiences I have ever had. Not just at a car dealer. I found a car online that seemed perfect for me. I live an hour away and would get there less than 20 minutes before they closed. You would have thought I got there hours before they closed. They didnt rush me. They were amazing. They were so helpful and not pushy at all. Their prices were more than fair and I will always recommend them any chance I get. Cameron was especially helpful and great. Ray was also the best!

I have to say Jin mi 💜 thank you so much for everything you did for us you are a trooper for sure and Jeff thank you also best people I have ever worked with I wont ever go to another place. Best environment and people are more than willing to help you.

I had such a great experience here buying my car. I would 100% recommend C and S to someone else and will definitely be coming here in the future!

Knew I wanted a Subaru, but dont always like going in to make the deal so to speak, seldom care for the experience. Scott Thurn was the sales person i worked with. He was professional, kept the meeting moving along and had everything ready for me when I arrived, which I had asked for prior. Went right where I expected and helped make everything possible. Not this back and forth routine that you get when you go to other dealerships in the area. I truly appreciated the help he gave you can tell he knew how to treat a customer. Would I buy another car from C & S. Yes, i intend to if that is the service you get.

I’d definitely purchase another vehicle from this business! I had such a great experience! Jin MI Kim was the person that helped me purchase my vehicle and she was amazing! She wasn’t pushing, she listened to what I was looking for and was supportive of my decision. I know I’ll be purchasing more vehicles from this business in the future! Great job😊

We purchased a 2021 Palisade from C&S. Prior to arriving at C&S, we were shopping at another dealership closer to where we live in the Des Moines area. We were not satisfied with what was being offered for our trade in at the “not to be named” dealership. We decided to expand our search criteria to include Waterloo and surrounding areas; we stumbled upon C&S. After discussing our past experience, they were immediately more professional, friendly, and even offered approximately $3k more for our trade in than the previous location. Once we arrived at C&S, we were in the door and out with our brand new vehicle in just over 1 hour. Quick, easy, professional, courteous, and not pushy at all. We are very pleased with C&S and are one happy customer, thank you!

Great experience! Would recommend to anyone looking for a Subaru to call on Scott. Great salesperson to work with.

My purchase experience was stress-free thanks to my salesperson, Jin Mi Kim. She was very kind and helpful. I live in a neighboring state and relied on her to give me an honest and accurate assessment of the vehicles condition before I drove to the dealership to complete the sale. Jin Mi had the vehicle cleaned, detailed and ready for us when we picked it up. Jeff Brymer, the finance director, was also great to deal with. I recommend this dealership to anyone looking for a nice car at a great price.

I thought the entire staff did a great job, from start to finish, of selling me a car. I got a more than fair trade in on my car, and the car I bought was also right on point, price wise. Everyone was knowledgable, friendly, and the whole process was quick. Thank you.

I contacted five dealerships in the area via email and Scott Thurn at C & S replied the most quickly with the best quote on a new Subaru. He upheld his great first impression throughout our communications via email and text, and in person on the day of the sale. Signing all the paperwork was straightforward and took just over an hour. I would highly recommend Scott and C & S to friends, family, and strangers alike.

Drove 50 miles to check out a vehicle they had advertised on Facebook Marketplace as a manual. Their layout of vehicles is a complete mess, but luckily found the vehicle easily. The car they were advertising as a manual was actually an automatic. A salesmen came to talk to me, but didnt have any other manuals in their possession to show us. Would give higher rating if the advertisement was not an error and if they had more options.

I would recommend going elsewhere, this company isnt looking to make any deals. We offered asking price out the door for a vehicle on the lot with $3k cash down and rest financed with pre approval already in place....their counter offer? $100 off...the only reason they got 1 star is they were friendly when we arrived. Nice thing is that just like losing a girlfriend there are plenty of other fish in the sea and another dealership will value our business.

Highly recommend! Purchased a new Forester with Scott Thurn and it was a great experience. Super friendly and fantastic to deal with.

Scott Thurn walked me through everything on the new Subaru Outback Onyx Edition from the heated seats to setting up my phone and so much more. He answered every single question I had. He let me test drive different Subaru models then explained the differences in each style. He never pressured me and gave me a very fair deal on my trade in. Helped me setup the car after purchasing and always had a smile. Whenever I decide to trade in again this will be my first stop. Thank you Scott !!!

C&S rocks my face off! Jin Mi is THE best, and it’s so refreshing as a woman to have the help of another woman in the car buying process. She took what is always an overwhelming process and made it an empowering experience!

Was a great experience. Oil change and air filters. My air almost blows me away. Good people at C&S.

If I could give zero I would, dealt with Travis and off that bat that was unpleasant. You can tell hes only in it for commission. I was sold a 2005 Toyota Corolla, and it looked nice at first, ran well, low miles, for 2,500. Little did I know the car would shut off and not even click turning over 2 days later. Told him I had 2 kids to worry about and he sold me this. So no I do not recommend c&s unless you have too much money to worry about buying garbage.

Zero Credibility! Negligent and EgotisticalI took my Hyundai Sonata to them to check out a check engine light and BlueLink. At first theyre very nice. They even gave me a nice, new, loaner car while they worked on mine. But everything changed when I got my car back.The second I drove it off the lot I heard an awful noise and I quickly turned around and went back asking them how the inspection listed on the detail sheet could miss something so loud and obvious. Mr. Sam said he was unaware of anything. He said to keep an eye on it. Later in the day I took it to another service center to be looked at because it seemed really concerning and once they finished with it, they brought out a cleanly broken strut from the front-left-side of my vehicle!The new service center staff were absolutely horrified and amazed how something so severe and dangerous could have been missed during an inspection and more so even be allowed to be driven. One wrong bump in the road and who knows what could have happened to me and my passengers? This type of mistake is not acceptable whatsoever. It may even be classified as negligent in a court of law, as to be determined by legal counsel.I called them back immediately once I knew this and gave Sam the earful he needed to hear from putting me in a dangerous situation. I am not saying they broke my strut repairing my car. However, something happened to my vehicle while it was under their supervision that should have been taken of through the inspection listed on the report of the work performed and Sam refused to put his pride aside and take any responsibility for their mistakes. He said, Im not going to do anything about it.At this point I never want to step foot in their dealership again. I would highly recommend for everyone to go elsewhere for their car needs. Their behaviour hinges on illegal and dangerous. At least one of those terms describes my experience perfectly.

Great purchase price! negotiations took less than 30 seconds. Scott Thurm is the best- very knowledgeable and addressed every question and concern. C&S has been our go-to dealership for 18 years.

3-20-2021 we went and test drove a vehicle. While we were on the test drive the salesman took our car on a test drive. The car had no problems and had been driven at another dealership an hour before. When we got back we were told that her transmission was going out and it didn’t run correctly.The vehicle was fine when we left and major issues when we got back.Go somewhere else!! These guys are crooks.

Ran my credit more than I authorized. Said 2 banks only . Dealer said many times as well . However Reams credit through many companies without permission. Unethical and disrespectful. Never going back to such an unethical company again

Scott and Brooklyn worked me a great deal on a new Subaru. Easy going. I drove the 400 miles to pick up. Deal was as described. My only wish is that they wouldnt screw the front license plate on to the bumper. If you are in the market for a new Subaru I highly recommend that you give them an opportunity to assist you.

Drove from Missouri to purchase Auto. Car dr barely made it home. The car had a Broken fly wheel, frozen back brakes. The mechanic said he was surprised the car didnt catch on fire. They said they were sorry, so buyers beware. Reporting to Iowa Better Business Bureau, Iowa State new and used car dealerships department, and local attorney.

Dealing with Scott and C and S was a breeze. I knew the car I wanted (Genesis G90) and was able to buy it totally online without a hitch and they even delivered it to my doorstep nearly 300 miles away!

First class experience trading with C&S Car Company. We told Scott Thurn when we would be there and he met us at door and had the car we were interested in up front and running to warm up. The trade was fair and experience was easy. We highly recommend Scott to anyone looking for a new car.

Overall a very pleasant experience but I had my mind made up before I got there. Bought used but remember to check the little things as when I got home discovered I needed all 3 wiper blades. The driver side one was shot and had to spend nearly 50 bucks to replace them. Reason for 4 stars otherwise would be a 5.

We traveled 2 hours for a great deal on our new Outback.Scott and Cody were very helpful,knowledgeable and professional.Very pleased with this car buying experience.

Sadly, while I had a good experience getting a used Prius from C&S the vehicle had a check engine light two days after purchase with a P0401 code (letting it sit for a day before driving). Still currently trying to figure out what’s tripping it costing me time and money. I was under stress due an accident of no fault of my own, but tried to be careful due to my situation. Be wary of how they inspect vehicles, I’m suspicious and feel extremely disheartened and defeated.

Purchased my car back in 2012 and have regularly got oil changes here. Guys up front are always friendly and honest with issues that come up. Getting a full check up at 85,000 miles and told that no issues or extra maintenance needed is a pretty good feeling.

I bought a 2006 Subaru tribeca 5700, in few days the AC stopped working, in 3month the drive shaft broke down I have never spent this much on a used car and lost my money just in 3month the car is not drivable now, am praying my God to take care of

Great buying experience! Bought my Pontiac G8 from them and Patty made everything nice and easy, especially coming from New Jersey to buy the car. Fair pricing as well. Thanks!

Did my research on what new car i wanted, then sent information to a bunch of dealers in a 200 mile radius. Was honest and up front. This is what i am looking for and this is my trade in. Give me your best shot. Scott was prompt in replying, answered all my questions. We were close on price but not quite there. So we drove to meet in person. Got there at 12:45 pm and by 5 had the financing done and driving away with my dream car. Thanks Scott for being upfront with pricing from the beginning and making this a great experience. He knocked the other dealers out of the water with his prices. Highly recommend

Sold a lifetime warranty when purchasing the car they hid the 4000 cost of the warranty when I bought it. Then had a heater problem with my car when I took it in they told me it was going to cost 125 per hour to diagnose and couldnt tell me whether the repair would be covered or not and I would be better off fixing myself. Also the warranty is only good for 50 k miles not the lifetime of the vehicle.. Will never go back.

My daughter was searching for a car and came across a Jeep Cherokee she liked on the C&S website. We live an hour away and had a hard time getting to C&S. Travis worked it out so we could take the car to her. She test drove it, loved it and we bought it. The entire process was quick and easy.

I contacted their internet sales department and was put in touch with Scott Thurn. He emailed me a quote for a 2020 Subaru Outback Touring XT. I was surprised by the quoted price and drove down the next afternoon. Unfortunately, the car that was quoted sold before I could get there, but Scott was able to pull another Outback from their inventory when I arrived. I was treated very well and after a short test drive, decided to purchase the car. The price was already the lowest I had come across from other dealers, but when I asked what the lowest price was, he was able to take more off without having to get authorization from someone else. I really appreciated this as I don’t like the game most dealerships play. Well done Scott Thurn and C and S Subaru!!

Our experience with C&S was fantastic. I was having a sadly typical experience with a local Subaru dealer, where the price was inflexible, options were unavailable, the car wouldnt be available for weeks, etc. So I did an internet search to see what else I could find. Low and behold, I was immediately contacted by someone at C&S, and they were great! Everything about the experience was great. When one person wasnt available, they transparently shifted me to someone else on the team. The options were available, the vehicle was *made* available at no extra cost. The price was indeed negotiable. Go figure.When I indicated that the drive would be a bit of a stretch for my family they said no problem, well come pick you up! Who does that??? Then when one of our add-on parts was not available, they immediately provided a loaner and offered all kinds of options to take care of us. Im so impressed with C&S, I just wish they would package how they do business and conduct training for the other dealers in Iowa. They could prevent a lot of the bad experiences people have at other places. As has been said before, the Subaru brand is fantastic, and C&S does everything they can to keep that brand untarnished. Thanks for a great car!

I was fairly sure we purchased the right vehicle but driving home yesterday convinced me we made the right choice. I also want to say Scott Thurn’s depth of knowledge of the Subaru product tells me we went to the right dealership. As a customer looking for a vehicle comparing brands, models, and option packages is more complex today than ever before. Having a sales representative knowledgeably able to guide a buyer through that maze is so helpful in finding the vehicle to fit our needs.

This place took advantage of my young daughter and sold her a car for $13,000 whos KBB is no more than $5,000. On top of that her bumper just fell right off and come to find out they glued it on. I will be making a visit Monday and telling them we are not honoring the contract, take the damn car back and give her her money back. DO NOT GO TO THIS DEALER EVER. Straight scammers!

On a 600 mile trip to visit a college with my son. Radio screen goes out in our car 30 min from here. Stop in just to check it out no appointment, we are in and getting fixed.Just awesome service. Bought our last 4 cars from here!!

After researching highly rated cars & how to negotiate the purchase, I contacted nine dealers. Scott Thurn at C&S Car Co. was very respectful & took me seriously. He immediately gave me an aggressive quote. He answered all my questions and has been great with which to work. I highly recommend Scott & C&S Car Co. I would purchase from them again.

Jordan was a pleasure to work with, very down to earth and didn’t try and sell us what we didn’t want. He listened to our interest and are pleased with the service and the vehicle we bought. Would recommend! 👍🏼

I spent several weeks searching the internet for a low mileage Ford Ranger 4x4 extra cab, and C&S Car Co. was one of the few places within a 750 mile radius from my location that had one. A phone call and a few text messages and I was on my way from the far western edge of South Dakota to Waterloo Iowa (688 miles one way) to get a hands on look at the vehicle.Prior to making the decision to travel that far, Justin went the extra mile to send close-up photos of every tiny scuff mark or door ding that he could find so that there would not be any surprises when I arrived. C & S Car Co. allowed me to inspect the vehicle while it was up on the hoist and then go over the rest of the vehicle once it was back on the ground.The vehicle was priced right, and there was absolutely no pressure to purchase the vehicle. They offered an extended service plan as well as paint protection, but again, no pressure. They just wanted to let the customer know it was available should you decide you want them.C & S Car Co, Justin & crew. definitely deserve the 5 stars. Anyone looking for a new or good used vehicle should give them a call or drop by.

Salesman was very friendly, though I would not recommend anyone buy a used car from here. Lied on price on phone to get us in. Car had a slight ticking noise on test drive, engine light came on days after purchase. C&s refused to do anything to fix it. They waived a $117 diagnostic that any code reader could find. Offered to repair for $230. Ended up being a $12 spark plug I fixed myself.

Huge selection of new & used autos, but most importantly... a great staff very knowledge of the cars their selling as well as many of the competing models, & for the most part they have the lease aggressive sales staff around. They actually let you browse before pouncing which is so refreshing. I had to drive from Des Moines to get the best deal on a vehicle I wanted.

I had to change this review from what I put a year ago. I went in the other day to see if I could trade in my car for something that I could get a lower payment on. They first made me give them all my info before they would even appraise my car for it’s trade in value, and then recommended me a car that was way over the amount I wanted to finance. The car I wanted didn’t work out so they showed me another one, and I told them multiple times that the number was just too much, and even though the payment was where I wanted it, I wasn’t in love with the car. But they still would not stop hassling me about what they could to do get me to sign for the car, and even tried saying that I told them I’d put money down when I never told any of the multiple people I talked to that i would put any money down. They kept trying to tell me that just because I said if they got the payment where I wanted them I said I would sign for the car. When I NEVER told them it as a definite yes, I told them when I walked in that I was just looking. I was there for almost 3 hours trying to tell them no. I left and told them I would look somewhere else. Then they proceeded to call me again 2 days later and tell me they got me approved for another car that wasn’t even what I was looking for, after I told them I didn’t want to buy anything from them!!They bullied me into buying my first car, I left with something I didn’t want, with a payment that was WAY OVER the budget I wanted to pay. I was clearly uncomfortable, and they were taking advantage of that to try and get me to leave there again with something I didn’t want. I’ll never come here again. The sales guy was even hacking stuff up in the trash can. Totally unprofessional and gross.

Great car buying experience! Jordan helped me find the exact vehicle I wanted and was very helpful and knowledgeable. Justin made sure I got it for the price I needed. Cody and Kevin walked me through the paperwork. They couldn’t have treated me better. Thanks again guys!

I have bought my last 2 cars here from Scott. There are 2 Subaru dealers over an hour closer to me, but I driver farther for the excellent costumer service! I always get quick responses from Scott about my car questions and concerns. If he doesnt know the answer right off he tries to find out and gets me the resources I need! By far the BEST car guy I have ever worked with. Scott goes beyond just selling you a car, he supports your needs as a car owner as well. I recommend him to everyone! I just went in today to have some things check that I had concerns about. The service department was great and had me in and out taking just an hour to check all my concerns and to detail my car. I will am happy with my choice of cars and will continue to deal with Scott Thorn!

Almost an hour for an oil change is a little excessive! Not the most friendly in the service department!

Very poor service. Went there to trade my truck for a TRUCK! Instead they asked if we wanted trade for a car or SUV. Why would they ask me that if I pull trls with my truck and I wanted to upgrade. Come on finance and other managers, quit twisting peoples words up. We will go somewhere else to do business.

I purchased my vehicle from Scott Thurn. He was accommodating with allowing me to test drive the vehicle from home and the purchase agreement was arranged over the phone. It was seamless and effortless and Scott provided every detail and the level of attention I would have received if I was in the dealership. Angela in the business office was also very accommodating. I would happily purchase from them again!

Amazing dealership to work with, love my new to me Subaru!

I recently bought my second Subaru from Scott Thurn and the experience was again hassle free. Scott diligently worked to find the exact vehicle I wanted and in record time! Props to Angie Schultz in the Finance office as well for being clear and explicit about the coverage options available on my new vehicle - there was not the typical pressure to purchase these items that Ive seen at other dealerships in the past. Ill definitely be back to buy again!

Was easy to work with Scott. Sent four emails to different Subaru dealers in area describing the Forester build we wanted ... Scott gave us best offer and hence, got the deal - prompt, pleasant, straight-forward, full details, and courteous. It was well worth the 1 h 15 min trip to Waterloo. Will keep C & S in mind for future needs. Duane & Jill N. Liberty

Im very impressed with the team at C&S. They made my whole car buying experience seem very effortless. Shout out to Scott who helped me with the whole process. Thank you for going the extra mile and for being honest. We need more people like you in the industry.

While looking for a modesty cheap car for our teenager we went to a used car dealership. The car we were looking at online seemed like a great deal until we looked at it in person. The front end damage was fixed with RTV. After sighting the damage the guy on the lot said,, Oh, I didnt see no damage, sorry we dont do body work here. After the leaving the shady dealership with a 4.8 rating, we found C&S. Walking up to the building it looks respectful and definitely not a shady dealership. We were greeted by Patty and led inside. We gave her the run down on what we were looking for and our budget. After a few moments of searching she found some cars but were listed a little higher than our budget and went to talk with management about a reduction in price. We ended up with 5 cars all priced within our means and looked at each one. They were all in very good condition, ran well and were clean. Patty was very pleasant and informative with no pushy tactics. After settling on a vehicle we were on our way within 30 minutes or so. We were very satisfied with the purchase. The car we purchased ended up having less miles and from the same model year as the RTV fix car for the same price. Very happy we found Patty. She helped us out a lot.

Absolutely phenomenal team I was 500 miles from home and crashed out side of town and they went above and beyond to work with me and my insurance to get me home, honestly the best dealership Ive worked with, they worked with me to help get a lay of the land and prep for my trip home as well as take care of my car, they didnt try to sell me any BS and they helped me figure out what was wrong and needed fixed and let me go into the workshop and take great pictures for the insurance, definitely a team that if I ever end up this way Id make sure Id stop by too thank and say hi once more, thank you guys for your help -skyler w.

They do an amassing job with their auto servicing. The staff are ask super friendly and informative. The waiting room is fully stocked with entertainment and refreshments. All in all a pleasure to do business with

Easy to recommend this dealership.

Easiest car buying experience I have ever had. The staff is courteous and friendly. I let them know which vehicle I was interested in, and unlike other dealerships they did not try to upsell me or suggest something other than the exact car I wanted. Within an hour they had me set up with my new car, the financing all taken care of and on the road to enjoy my new baby. Even the financing department was great, helping me locate the best deal possible, even better interest rates than those I came in pre qualified for with my bank. I have walked out of many dealerships in the past few months because of pushy sales people but Travis was an exemplary sales associate.If you are looking for a smooth car buying experience without aggressive sales tactics and a friendly, respectful staff, this is the place to go. Highly recommended.

Wonderful salesperson. Lots of help.

Waterloo, IowaThe boys are amazing in the service department! They greet you with a smile and a hello like they really know you. Quick service for a funny 1:16 PM appointment. Thanks Chaz, loved it! Scott in sales, you rock! You always fix what I dont want to. See you again in 5000 miles.

Just stating that my last five auto purchases or leases have been with C & S Car. Co. means I have had very good dealings with them. Always courteous and ready to please. I will always consider this dealer first when looking for a new automobile.

We were looking for a 2016/2017 Subaru.We drove from Cedar Rapids because the dealer here is aggressive in the way they sale there cars. We found a great 2016 Outback, fair price, and the purchase was a very pleasant experience. Well worth the drive. Thank you Jordan and Cory.

Travis sold us a van that started breaking down the day after we bought it. The front axle had to be replaced, the a/c stopped working (and recharging didn’t fix it), the CD player didn’t work. Their “great” six month warranty of course doesn’t cover any of it. The service department wanted to charge twice as much as other shops to fix the axle. Seems like they knew about the various problems and hid them to get it off the lot. Never going back there again. Look anywhere else besides Cheat & Steal Auto.

I highly recommend this car company! I called, told them exactly what I was looking for and what I need for my every day life, within a couples hours on and off the phone, I had my car! I was skeptical at first, but now I wont go anywhere else! They gave me an amazing deal and helped get rid of my old car!!! Thank you so much!!

The only reason this is not getting a five is because I am 73 years old and I purchased this car on the Internet because of COVID 19. When my daughter and I came to pick up the car, we were the only ones wearing masks. The process took three hours instead of the one I had expected, and there were several people in the room, so I was very uncomfortable the entire time. Scott Thurn was excellent in every part of the process, from negotiation to orientation of the new technology. I shopped online with several dealers and felt that I received the best deal with C & S Car Company.

Bought my last three (oops, now four) vehicles from C&S Car Company. Always treated courteously and respectfully. Ive comparison shopped before and it seems like their deals cannot be beat, assuming you go in armed with information, which you should do for any major purchase.While they do ask you to make an immediate decision, it is not excessive at all. They are in the sales business, so everyone needs to expect to be asked what can we do so you drive out with the new car? a few times. I always wait at least one night though.....which usually results in a better deal anyway!Regardless of where you go to purchase a car, DO YOUR OWN RESEARCH ahead of time! Car companies, like all other companies, are in the business to make as much as they can. By being knowledgeable about what you are buying, what interest rates are, and what your payments should be for given price points, you are armed with information to get a MUCH better overall deal.Ive had vehicles serviced at C&S as well as problems fixed under manufacturer and extended warranty policies. Often times, theyll waive the delectable (for extended warranty work) and do a good job!Since I just bought a new car from them today, I wont be in the market for another new car for awhile, but when I am, I will certainly go back to C&S!

Scott was great to work with. Treated us fairly and honestly. Saved us a 3hr trip to get the same car and got us the same deal we were willing to travel for. Would look at getting your next car at C&S

Recently purchased a used car from the dealership.In my opinion, a professional, top of the line dealership. The car I purchased was thoroughly inspected, items fixed that needed fixed, and was new car clean.The sales staff was the very best. Easy going and very knowledgeable about the car. Were able to answer all of my questions about the car.Im glad I went there!

Ive purchased several cars from C&S and Ive never had a terrible buying experience. Just leased another Legacy from Cory. Cory is honest and upfront. Made it smooth and easy!

Found a used car online that peaked my interest, though it would be a 1.5hr drive one way to look at it. Called and Travis hooked me up with a face time video call so he could give me a virtual tour of the car. He was great! Wife and I drove up and after a couple test drives we got one picked out and got the paperwork squared away. Great shopping experience. Wouldnt hesitate to use them again.

Purchased a used vehicle from C&S with Travis Gardner. Pretty easy and quick process. He was honest with me and made me feel like I was in control of the situation (not too pushy). Thanks!

Great place too go for new and used cars and trucks!! Huge selection of suburus!! Must check it out😊 thanks for looking:)sin. Jason McDaniel..

Nice place to take your car. Theyre the best

Went in just looking and found exactly what we were looking for. Sales man was great and easy to work with. Financing was fast and easy. Overall a great experience.

After searching several dealers for the Subaru I wanted, C&S was the dealer that had what I wanted for the best price. I will definitely buy from them again!

Patty Coleman and Fred sold me a car at a reasonable price.Julian Wind

I have been a C & S Car Co. customer for 12 years and I don’t live in Waterloo. If you live anywhere in Iowa and want a new Mazda, call them. They will get you the exact car that you want at a great price, without any hassle. The customer service is impeccable. I call Justin, who is an absolute joy to work with.You’ll seriously be thanking me later for taking the time to write this review and for hooking you up!

Ive personally purchased 3 Subaru cars at C&S, the last 2 from salesman Scott Thurn. Hes super easy to work with and takes care of anything I need. I highly recommend Scott for your car purchase.

I wish there were more stars. On a scale of 1-5 they are a ten. I currently own both a Forester and an Accent. These are the 3rd and 4th Subarus I have owned and I have purchased them all for C&S Auto. C&S makes buying and maintaining a Subaru comfortable and fun. The buying process is easy and any service is done quick and reliable. I actually enjoy going back for service and seeing my salesperson Scott. Why would anyone go anywhere else. Love my Subaru...LOVE C&S

Im a totally disabled veteran who has issues about many things. But Cody was my salesman and I cant thank him enough for all he did. Im still in amazement of how easy going it was a just simple. If you are looking for a car call them and ask for Cody. I cant say enough about him and C&S. They have my business and Ill tell everyone to go and experience it. Thank you Cody for your hard work. I truly cant thank you enough for all you did.

Jordon was immediately on point with our needs and willing to help us in all ways. Very down to earth and easy to talk to. Would highly reccomend him and this dealership.

I recently purchased a new Subaru Forester from Scott T. at C&S and would highly recommend them to anyone looking for a new vehicle.After looking around the local dealers in the Twin Cities area, a friend referred me to Scott and he was able to come 3k under what they were asking.Scott made the sales, and financing process incredibly easy and provided me with a loaner vehicle, delivered to me free of charge until my vehicle arrived on the lot.I could not be happier with my experience and will be purchasing my next Subaru from C&S.

I wasn’t in a rush to buy a car so spent several months researching cars and searching the internet for a used 2014 or newer car. I was leaning toward a Subaru Outback but had never driven or ridden in one. C&S Car Company had some of the best prices for what I was looking for, but was located over 100 miles away. I finally took the plunge and reached out to C&S. From initial contact through the close of the deal, it was EASY and PLEASANT.They emailed me the cars they had that met my criteria and I schedule my test drives via email. When I got there, Jordan took the time to go over the car, features, buttons, etc. all while I had 3 kids along. I spent more time there than I planned for and had to head back home. Of course they wanted me to commit to a purchase before I left, but they understood my reasons for wanting to wait, so they valued my trade-in and I left with a price for the Outback.Justin worked with me to give me what I thought was a very fair deal and even got me a lower interest rate than another lender. We did this all via phone. Mike in finance was not pushy about the extended service contract or paint protection plan. Justin made sure the car looked brand new on the day I picked up the car a week later.I agree with another reviewer, that C & S Car Co. deserves the 5 stars because Jordan, Justin and Mike were great to work with. I wouldn’t hesitate to make the 100 plus mile trip again when looking for another car!

Great service helping me select a new car and features. Bobby Pugh is knowledgeable and an expert in Subaru technology. You will be very pleased - no pressure just a can do attitude. Thanks so much!!

Everyone was so nice and very good at explaining everything we wanted to know. The salesman, Cody Hackett, went above and beyond to get us the best possible deal. We were impressed with his knowledge of all the cars. He was very nice and took all the time we needed to make a decision. He was respectful and he didn’t try to pressure us into buying the car. He gave us time alone to discuss our decision and whatever we offered as a price was taken to the manager to get us as close as he could to what we wanted to pay. All in all buying our car was a pleasant and positive experience. We were and are satisfied with everyone’s friendliness and offers of help with anything we need and we were told we could call or stop in anytime if we have questions or concerns.The Wolf’s

Friendly staff like Chas made this service department my favorite. Helpful, knowledgeable, accommodating. I always feel like Im getting good advice and service rather than being taken for a ride. The sales team could learn some great lessons from service.

Its a great experience finding exactly what you want close to home. Excellent service and care. After a long day of searching this is where we found what we wanted. Thank you!

Update (8/27) - Just purchased a 2019 Santa Fe, and as expected, the folks at C&S made everything easy, and fast! It is a GREAT vehicle!(Previous post) Great service, and great people... always resolve any issues I have.

Where do I begin! Wes helped my Dad purchase a Town & Country van. It was not an easy situation for my Dad, but Wes and Fred really made it so simple. They BOTH went out of their way to make the transition so seamless. My Dad is old school and really appreciated the extra effort to make sure he knew all the history on the van and that it had good service history as well.I really felt that Wes treated him as if it were HIS Dad. I am comforted in the fact that Wes, Fred and the rest of the staff will always be there for him when he needs it.Thanks so much for your professionalism mixed with heart! I would recommend this dealership to anyone and everyone.

Traded in my 2019 ram limited for a 2020 forester...did all negotiations through an email conversation with the ISM scott thurn. he was fantastic to deal with. during my test drive i noticed the steering wheel was not aligned in the 12 oclock position and told scott of this issue. he immediately took the car back to the service dept and they were able to look at and correct the issue within the timeframe i was there prior to sealing the deal.all in all it was a hassle free car buying experience and definitely recommend them if your looking for a new mazda,subaru or hyundai...

Great service as always.

The salesman Travis made my dreams of owning a brand car a reality! The entire staff seemed to be “on my team” the whole time. I am leaving this review because I believe it is the credit they deserve. (No pun intended lol)

My husband and I got a pre-approval for auto financing from our credit card company for C&S, so we thought wed check them out. They had a vehicle we wanted, and even found us a better deal on financing than our original offer, TWICE! Cameron and Jeff did an excellent job of making the car buying process less stressful, especially since we had our special needs son with us. I am very satisfied with the customer service we received from C&S. Man I never thought Id say THAT about a dealership!!!!