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Liberty Car Company
90 Franklin St, Waterloo, IA 50703, United States
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Liberty Car Company
Comments
Tr
Review №1

I have been a customer with both liberty one and two quiet sometime and have had few vehicles from them. The owners are great and consider them friends but the past couple time Ive had nothing but rude employees and and costumer service and I am normally a good payer and make may payments regularly and keeping coming back but now really reconsidering not doing anymore business with these folks. No offense to the owners.

fr
Review №2

Love liberty wife needed a car went In to liberty and looked at a ford edge had no problems with the suv at all amazing people great service and look forward to the new truck Im getting from them hate that I see all the negative comments some u people leave on here because I have personally watched these guys treat everyone with respect anytime I have been in there even when a lady messed her car up because it was her fault these guys fixed it as they shouldnt of had to because it wasnt there fault love liberty 1

Ph
Review №3

Great Experience very friendly, and extremely helpful. I definitely intend on future purchases, and I also spread the word.

Je
Review №4

Few cars with flat tires

Re
Review №5

Easy to work with. Happy I am doing business with them!

ka
Review №6

If you want to be taken out of your car on the road, made to let a stranger ride with you back to the dealership because you wont get out, then stranded at the dealership an hour and 49 minutes from home with no ride back after they say they will take you home deal with them and their car lot Liberty Car Company when you are trying to work with them, have been communicating with them, and were in the middle of this Covid 19 stuff with people losing their jobs. Want to have credit from someone like that go there. No notice of repossession, nothing. Liberty would have left us on the side of the road if we had gotten out. Now we are in Waterloo at their car lot in a bad neighborhood across from the Salvation Army and its getting dark. Did anyone stay here with two women until they got a ride? No Thats what you are dealing with

Na
Review №7

Chris was very helpful and I zipped right through had all my paper work good deal on vehicle 2nd vehicle I’ve bought from Liberty I would highly recommend them for you vehicle needs

Ba
Review №8

Where they didnt have a vehicle for us, the sales staff was helpful, and friendly. Will definitely try them again.

St
Review №9

Great experience! Friendly and helpful owner and staff. Chris was patient with me and answered all my questions while I looked at just about every car on the lot, and made sure I left with one I loved!

Me
Review №10

My sister got a car from there and not even a month later she’s having problems. Heat, radio, lights all go off and on. The car literally turned on and off multiple times with the key OUT THE IGNITION. No biggy cause she has a warranty on it right? So it’s getting fixed the problem is, they wouldn’t give her a car in the meantime to get back and forth to work and to take her kids to daycare. So you mean to tell me you guys sell her a lemon and not even willing to help her out with a car so she can make it to work so she can pay her car payments and bills!? She’s on day 3 without a car now and having troubles getting to work. I wonder if they’ll work with her with the payments since she’s having troubles getting to work? Probably not. It’s all about money.

Mo
Review №11

Current Customer: Chris is an amazing salesman. Per his recommendation I chose a Honda Accord and I like it. Financing was quick, he explains everything to you and hes a funny guy. If youre looking for a car, van or truck they will treat you well.

Sh
Review №12

Great customer services great group of guys

He
Review №13

I bought a car from these people & they refused to give me the warranty advertised on the car because we didnt finance through them at 20% interest. Go figure the check engine light came on 4 days after purchase. This place has gone downhill so quickly. Get your car from a company with integrity & some self respect.Now he says I can go and BUY the warranty that was advertised with the car that was void because we didnt finance through them at 20% interest. What a joke.

Co
Review №14

Elton was a great help finding a car for my daughter. Great family owned and operated place. One bought a vehicle from them and so has my sister.. i will always go back

Sa
Review №15

Go somewhere else .I buy a car upright cash. Ask them is there anything wrong with the car, they tell me no its all good. I take the car for an oil change and to get checked to make sure. What do you know it has a oil leak problem. Liberty is not honest they tried to screw me over the price until my bank said its not worth that much and they had to lower the price. Go somewhere else

Je
Review №16

Alton is the best to work with. Weve bought several vehicles from him over the years. He always treats us very well!

om
Review №17

I recently moved to Michigan a month ago and informed these people about it. I payed them upfront for a whole month from Jan to feb 8th yet they repoed my car on the 12th, just 4 days after my payment was due without calling me or even an email. I have been waiting on my card here as there is no Wells Fargo bank in Michigan (which arrives on the 17th). Now they want me to pay 600$ to get my car back even though I was only 170$ behind. They even hung up on me 3 times when I tried to call them and talk about the situation. Very very unprofessional people/workers. I would not recommend anyone to shop with these people.

Sa
Review №18

These guys are top-notch. There is still an honest guy left in the car business. If you need a vehicle, go see Elton at Liberty!

Mi
Review №19

Good place to buy cars i have a couple friends that work there

Kr
Review №20

Didnt know that the gentleman that I was chatting with was the owner. He treated me like a Boss and did not belittle me because he knows that I know vehicles and matinence. He was also very impressed with my 1992 Silverados milage. He said that you dont see many trucks with some age with miles that low. Thank you very much for treating me with respect.

Ja
Review №21

Had nothing but problems with my car since I got it. The mechanic there screwed up my car more after fixing it. Just waiting to hit the right deer to total it out.I have tried a few times getting my issues resolved and no luck. I have had my car since last March. The trunk hasnt opened since last June!!! The oil leaks constantly. (Problem since I drove it off the lot)

Am
Review №22

Just bought my second vehicle from them! Quick and easy process! Very professional environment! Will be going back when im ready for a new car!

Je
Review №23

They sell a lot of cars and trucks. Love seeing what they have in stock.

Br
Review №24

My wife and I got a nice 2011 Taurus from them a month ago and it has been running great. They are very honest and pleasant people.

Ge
Review №25

Cool owner high interest car loans he stands behind his cars though

ja
Review №26

I loved this place am on my 3rd vehicle already, and the staff member are great and will work with you.

Ro
Review №27

Beware!We bought a used volvo from these guys and on the drive to Des Moines it dumped 3 quarts of oil.The whole bottom of the car was coated with oil.Took it to an import mechanic and had to put all new seals in the whole engine. Cam, main, everything!The salesman said hed been driving it for a couple weeks with no issues.That was a lie!Scammers!Watch out!

Za
Review №28

Yeah I bought a car from these guys, an 04 grand prix. Ive only had it one month and had to replace 3 tires on all different sides and the brakes. Not to mention the gas gauge only reads empty and full, the wipers, headlights, and heating are all trash.Customer service is a joke. Never getting involved with these sharks again.What really gets me is he told me the previous owner was the daughter of a friend of his who had just broken her arm. You sold a car like this to a girl with a broken arm?

Ki
Review №29

A great place and wonderful people to buy a vehicle with. I give them a 100% for there business and great friendly peopke

Bo
Review №30

I had an excellent visit with liberty they know how to take care of you.

Da
Review №31

Works with people to get into affordable cars

Ma
Review №32

I have brought 3 cars from them and never had a problem.

Sh
Review №33

We bought a vehicle. Very pleased with it. No issues whatsoever.

Ri
Review №34

Great experience

Ki
Review №35

The owner is the nicest guy, very helpful with no BS

sh
Review №36

I havent bought a car yet but it seems suspicious that Brian Meyers who works there has had a great experience but no one else has. Ummmm yea......Just sayin!!!!!!

Co
Review №37

The guy was rude tried to force finance through them and would not give me a chance to call my bank to see if I could get financing through them because he wants 300 a month

Mi
Review №38

This is the only place to buy your car. I will not go to no other place to buy a car.

st
Review №39

Very professional, well kept office, outstanding courtesy.

To
Review №40

Weve gotten 4 vehicles from them over the yrs and Ill go back when its time to get our kids cars

To
Review №41

It was a ok experience my brother got a car from there and they were giving out ps3 at the time with purchase of course he would still be paying on the car if it wasnt broken down but hay the ps3 had just came out

St
Review №42

Bought a escalade from there was under warranty, my shift differential went out, windshield leaked, starter went out horrible oil leak was told that they would fix it. 2 weeks of having my truck they gave it back still not fixed. Complained again and theyve had my truck 4 weeks now still havent heard from them, no loaner vehicle and expect a payment. Watch what you buy from there. Take to another dealership/mechanic and have the vehicle checked out.

Fo
Review №43

Very disrespectful when they answered the phone when I was looking at buying a car through them. Said that since I worked for another dealership that they would not finance me. I would not suggest to buy a vehicle from this lot to anyone!!!

An
Review №44

Very polite people and customer-service

od
Review №45

They are really friendly and very helpful

ma
Review №46

Always helpful, great people to deal with

Je
Review №47

Courteous and exceptional work.

Ma
Review №48

Helpful and friendly, ask for Alton.

B
Review №49

Everyone was very helpful and friendly

am
Review №50

Very rude...they have a lot of car selections with also a lot of things wrong with them test drove 3 of them and they guy told me nothing was wrong with them but driving them said otherwise...racist and unprofessional...warning do not buy from them very bad experience

Am
Review №51

High miles and prices

An
Review №52

Friendly staff

Tr
Review №53

Excellent

Information
3 Photos
53 Comments
3.8 Rating
  • Address:90 Franklin St, Waterloo, IA 50703, United States
  • Site:https://libertycarcompany.com/
  • Phone:+1 319-291-5220
Categories
  • Car dealer
  • Used car dealer
Working hours
  • Monday:9AM–2PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Offerings
  • Oil change:Yes
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