Fairly helpful, staff do a decent job at helping me when I ask them about certain repairs.

Place is a joke. Tried to buy parts at the counter but was told what I needed was ONLY available available as a kit. Got online and ordered just what I wanted and picked it up at the exact same counter. Maybe you need employees that put some effort into helping customers

Im not handy when it comes to vehicles. So having someone who doesnt mind coming to check out my vehicle when its having problems is very reassuring! The guys in the shop took care of me today. I didnt get their names but good job guys! Keep doing what youre doing!

Helpful advisors who actually seem like they know the difference between a hood and a gas cap, unlike the other idiots

Was told by manager that this is not a pick up location despite it being offered as a pick up location through ups. The manager told me he was going to send my package back to UPS and he asked me please dont ever do that again. Not to mention it was concerning that he never checked my ID for the pick which is supposed to be required so someone else doesnt take my package. Very strange and unpleasant interaction with Advanced Auto. I would ask that you please take yourselves off the ups pickup list instead of treating customers in this unprofessional way.

Fast promp service and if they didnt have my parts in stock they made calls to other parts stores and located them because Im handicapped it was great help rating 1 to 10 clearly 10

Always have what I need

Staff is very helpful. What we needed was in stock .

Took a friend here, was able to get what she needed. She was not happy with how slow tge cashier was and their lack of knowledge

Its okay kind of crazy

Never had an issue. Older gentlemen is great

Cool store they sell parts. Guys know what theyre talking about

Guy working was not vary helpful and not in a great mood. I do believe he was the only one there. I usually go th Carthage advance auto parts they are great out there. Was given a friend a right to get a part a Watertown location.

The counter people were nice and patient. I got what i needed. Had to special order but was in store in a day. Not bad.

Purchased a car battery in a pinch! Friendly, helpful staff!

I would not suggest this place at all terrible customer service. Didnt want a refund but exchange. Trying to return a part and just for them to order me a new one for the same price wouldnt do it for me said i had to do it will never come here again! Autozone your best bet for all your automotive needs.

Typical auto parts store

They always got great online discounts. Like their parts because Carquest brand was mainly OE parts. Their coated brake rotors are priced great and provide that stock look as well. Their tool line Ive seen in videos foe professionals too.

Great people and good service. Really knowledgeable.

I run a shop in the area and this is the last place I will ever call for a part. I call and, if by some miracle, someone actually answers, they are completely useless. They dont know parts, delivery is ridiculously slow, and you better pray that the part is the right one.

Very friendly and knowledgeable staff, and the store had exactly what I was looking for.

I have been going to Advanced Auto Parts for years. I have never had a bad experience. Usually offer various prices on many parts to suit your budget.

Car stuff real good

Helpful staff

Got what I needed in less then 5 minutes. I told the guy what I need and boom pointed me in the right place. I got what needed and cashed out in a flash. Great customer service.

Howard was amazing to work with. He made the whole experience very enjoyable

Customer service is horrible. Not coming here anymore.

Very good knowledgeable and helpful. A lot of detailing products.

Had to change my alternator in the parking lot because I was four and a half hours from home they shared their tools with me and everything what a great experience great guys

Good place

A great place to buy auto parts. Helpful staff

Clean store, friendly staff.

Needed a simple cabin air filter. Looked up the price online was $8.59. Site said it was available on the store for the same price. I goto Watertown NY they said it was $23.00. When I asked why it was so high the lady seemed to get angry and said I will get the manager. THE MANAGER WAS OVER THE TOP RUDE. He was angry just walking up to the counter. He threw his arms up and said thats an internet price. I pulled up on my phone what the web site said. The manger did not even care. The serious problem is the guy was an extreme jerk, extremely rude. I will NOT ever go back to that store in Watertown NY ever. The other customer in line behind me came out when I was still on my car and said they were wrong and he said the manager was rude to him as well.

Didnt have spark plugs I needed, but the people were helpful

Very helpful. They installed my wiper blades for me. This is were I go for auto parts and supplies.

Decently knowledgeable. I would never take advice from a parts store without double checking but these people seem to be the best in Watertown if NAPA is too expensive.

Caught a heavy duty water pump for roughly half of what the competitors were asking for a standard one.

Friendly service. Free check on my battery. No charge, no sale pressure.

They fixed my vehicle. The price was reasonable for the service I got.

If I could rate less than one star I would. The manager “Larry” I believe should not have a job there. Other workers tried to be as helpful as they could. I ordered a caliper online ship to home with 25% off and the wrong one came in.. ok whatever I’ll call them have them order the right one and swap it out. They didn’t have one without a bracket for over a week and Larry says I have to pay the 9 dollars difference.. okay whatever I’ll replace the bracket for 9 dollars and sleep on it. I get there to return the wrong one and pick up the correct one and pay the difference and they try to get 45 dollars more out of me saying they can’t give me the 25% off it’s a corporate issue with the online orders and they can’t do anything about it. (At this point I’m a little irritated vans been on jack stands for closer to a week) but ok I’ll order it online again and have the 25% off and grab it while I’m there.. nope website won’t allow me to choose the store bc it “doesn’t have any in stock”.. okay I’m more irritated but not gonna ruin my day over it, I can wait for the part to get it cheaper, soI tell them I’ll just order it online ship to home and wait on it. Mind you Larry has been talking to me like I’m an idiot saying I should have known this whole time. I start to walk out after telling him I’d just re order it ship to home and I say thanks anyways. I’m halfway to the door hobbling on a broken leg and Larry starts in with his condescending mouth now I’m pissed mfer couldn’t let me just walk out the door and go about my day so I tell the manager Larry off take myself and broken leg back out to my car and hit the road. Ordered a coated name brand caliper from rock auto on the way home for 50 dollars less with faster shipping.

Horrible waited 10 minutes for a refund and 10 more minutes for a part I had placed on hold the day before could have fixed my car in the time I spent waiting will use them only as a last resort from now on unacceptable I can see why there is almost always no customers in this store while autozone is almost always busy,

Helpful staff. They helped me find everything I needed.

Helped me with a part I didnt have to change my battery. Thanks guys!

Always professional and knowledgeable, only parts place I like to use

Always in stock

Always very helpful just not usually fast.

Auto parts good. Rewards program bad.

Bought a lower control arm bushing for my Jeep Commander. Only place that had that part on hand. Called over 12 auto parts places with only option to order it and have to wait 2 days to get it.

Good prices, good customer service!

Has alot of promotion and a variety of oils.

Dave lamora assisted me, very knowledgeable. Friendly

The cx is horrid, help is limited. The managers are not to be found. When they are they refuse to come out of store to assist cx. Parts are limited, and overall a bad place to shop.

Service was quick, staff member was very knowledgeable.

Fast friendly service whether you know a lot or a little about your car. Military discount.

Very rude group of people working there. They seem to be bothered to look up parts, which is their job.

The gentlemen are wonderful and extremely helpful.

Manager was cocky and pretended to be an expert. Treated me like I didnt know what I was looking for. Wont go here again, AutoZone has my business

Great customer service!

Advance usually has the part you need. If not they can usually get it in a reasonable length of time. You can drop off your used oil here and theyll dump it in their tanks. If you sign up for their membership card you can get discounts on many things.

THANK YOU Advance Auto Parts. You went above and beyond the call of duty when lending us tools to fix a broken wiper arm.

Helpful and reasonable prices

The salesman I dealt with (Cory) was very knowledgeable and helpful

Staff are knowledgeable and helpful.

GreAt part store

Anything is better than Autozone

Best parts awesome employees

Great customer service!

Reasonable prices

They dont know anything about parts for cars

Staff are very helpful

Helpful staff

Expensive!

Very helpful

Knowledgeable people

Good guys

Great service

Very helpful

Expensive