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Bed Bath & Beyond
21855 Towne Center Dr, Watertown, NY 13601, United States
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Bed Bath & Beyond
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An
Review №1

BEST PLACE TO BUY NEW SILVERWARE CAW CAW

Be
Review №2

I went looking for food dehydrator... ended up buying way more stuff than I needed. This area of NY don’t seem to have friendly folks toward some of us, but the staff in this store was very friendly and not only ask if I needed help but took the time to help. I recommend this place.

Ma
Review №3

Very helpful staff who assisted in locating products and in delivering for curbside pickup! Very grateful for helpfulness!

Ni
Review №4

The store was empty. Everything was gone. I think they were robbed.. Someone call the cops. I gota shower a curtain at half price.

J
Review №5

Bed bath and beyond has always been overpriced, But I am sad to see this one closing. Nice staff, Clean store, It will be missed.

do
Review №6

This store was going out of business. I did find what I wanted. Sad to see it closing.

Di
Review №7

I needed to replace a broken storage container for ice cubes and couldnt find what I was looking for locally. I was sure Id have success at BB &B in Watertown and I did. Ive found that the store has a wide selection of merchandise.

Ki
Review №8

10/10 best store. Even though its closing.

Ja
Review №9

Man I love this store...its heart breaking 💔 😢 that they are leaving

Lo
Review №10

I shopped here because that was given some gift certificates when I moved up north. The store was very clean easy to find anything and if you couldnt find it the staff was amazingly helpful. The prices were pretty reasonable

Ro
Review №11

Went there to purchase a specific fan. It appeared to be out of stock, but it wasnt. Tammy called for a check on it, and now the fan is in my house. Great job, Tammy.

Lu
Review №12

Great sale, too bad they are going out of business.

Ro
Review №13

What an unfortunate visit as I waited 45 minutes for them to ring up my item correctly. First I purchased two items that were sale prices at $8.00 each. Then I gave them a coupon for $5.00 off a purchase I we $15.00. the price range up a total of $20.50. I asked how a d why and I was told the items were $8.00 off not $8.00. So I go outside and take a pic of the sign which indicates $8.00 actual cost. So the manager has to come over and try to straighten things out. She hands me $4.31 back and days thats the difference meaning I still paid $16.19 for items that should have cost $11.00 plus tax. So I say still not right. Its too bad the computer cash register was in total control over two people trying to solve what was a simple math problem. Its also too bad because BB&B has some unique and generally quality products. And their coupons are awesome. But jeez Louise 45 minutes to solve a minor problem? And no I wont mention the cashiers or managers name as they dont deserve the humiliation.

Jo
Review №14

Outstanding customer service, excellent selection of KitchenAid products. Excellent selection of bedding and bathroom accessories. The staff at bed bath and beyond and Watertown has full knowledge of all areas and will help all the customers find what they are looking for, Excellent discount opportunities on all products.

Ja
Review №15

The customer service staff have the Soda Stream Refills down to a science. It’s the easiest in and out process I’ve ever been through. A new cashier made a mistake and instead of giving me the larger CO2 bottle she gave me another small one. I didn’t know any better until I came back and the manager apologized and gave me a large CO2 bottle absolutely free. Customer service at its finest!

Da
Review №16

Finally took the time to shop around! Great place for all sorts of home decor, appliances, and such. I really like the assortment of salt lamps. I snagged a beautiful Selenite lamp on sale.

Bo
Review №17

I called the Watertown NY store and spoke with someone named Casey. She was so pleasant and helpful. She went above and beyond to help me find the item I was looking for. THANK YOU SO MUCH! I was able to purchase the item online thru their site. She saved me a 2 hour round trip, which would have been for the item name only because the size I needed wasnt available at the store. I hope her supervisor sees this and gives her a pat on the back, or better yet a raise for a job well done. Fantastic customer service like that is very hard to find these days.

or
Review №18

Very extensive inventory of high-end accessories, small appliances, bedding and bath supplies, plus lots of other interesting merchandise. I buy Green Mountain coffee for the Keurig, also kitchen supplies and occasionally towels. The prices are a little high but there are frequent sales and you can usually find a 20 percent coupon, especially if you sign up for the mailing list.

Pe
Review №19

It is a very neat store. It has a wide variety of items for the bath and kitchen. However stuff is pretty pricey. A lady working the floor asked if I needed help. I appreciate that as alot of places you could fall on the help and they wont ask you if they can help you.. so thank you for showing courtesy to a customer

Da
Review №20

Its closing permanently lmao prices are dope

An
Review №21

Got some good deals. Nice Coasters. Cat litter scoop and brush independent standing. Been looking for a long time!! :)

Ja
Review №22

I love this store. I almost never buy anything but I always find myself wandering around looking at all their awesome kitchen gadgets.

jo
Review №23

Very nice service. Great place to shop.

An
Review №24

Representative helped me place my order. She was super nice!

Ch
Review №25

Always find what we need in small appliances and they always have coupons available.

Cu
Review №26

They had such a great diversity of products and top brands, I found every item I was seeking in less than 5 minutes and another 5 choosing through the selection and paying for the products, the staff either was great and could sell a customer anything or had completely no personality!! Overall great experience for a man Shopping for household items!

Je
Review №27

Great place for those specialty items you cannot find at the big box stores. Great staff and service.

Tr
Review №28

This store is laid out like a home decor Aldis. Nothing is really organized, things are scattered across imaginary departments. However, the staff is friendly and at least willing to help try to navigate the chaos

Ta
Review №29

Its like any other store Ive gone too in other states but it could be better.

Je
Review №30

Love this store many one of a kind iTems

Is
Review №31

Just about everything is found inside, not confusing at all. Just take your time in there all is great

Wa
Review №32

Had exactly what I needed at a good price.

Ba
Review №33

Couldnt find what i was looking for. Saleslady pleasant and tried to be helpful but....

Ja
Review №34

Extremely helpful staff going above and beyond to help find what we were looking for.

Ne
Review №35

Sales Dept was very nice. Good pricing with coupons.

Al
Review №36

Great store, always coupons, orders anything not on the shelves. Actually only kitchen store in Watertown, but they do it right!

Da
Review №37

Good place to shop lots of goodies for the home

Wi
Review №38

Excellent professionalism and knowledge by the sales personnel. Very courteous to customers.

Ho
Review №39

Watch for the sales. Often offer a 20% off coupon. Like many stores they rush the seasons. Mid Octobe, I wanted to buy the Autumn blend coffee they advertised, they had winter flavors. Staff offered to help by orderonh the coffee.

Ph
Review №40

Nick the mgt is incredible person bed bath and beyond needs to make this gentleman a higher mgt position. He is so professional with ppl and very knowledgeable of all great guy amazing customer service from him . Best I seen In Customer service in 20 yrs need more employees like him congrats to a great guy and mgt. Phil marra, carolann Agosh ty for all your help

Ab
Review №41

One of the best Bed Baths I have been in. Very friendly crew, very helpful. Store is clean and got my needs taken care of!

ga
Review №42

Very expensive and over priced. Not really friendly or helpful associates

Jo
Review №43

Reminds me of a Seen it on tv kind of store. Has a good selection of household items

Pa
Review №44

Nice selection and you can normally get some helpful coupons

Al
Review №45

As usual very clean and well organized with nice staff

Sa
Review №46

Very expenise,products are very well and lasting,service is great,many options. Same smells in candles,lotions,purfumes,etc.

De
Review №47

Love the store but personnel is low-quality

Aa
Review №48

Great deals, good selections

Ga
Review №49

Great store with everything you need for your home.

Pa
Review №50

Always fun to shop here and see the gadgets. Use those 20% off coupons!

Ke
Review №51

Quality is always first, then price! Great variety of items!

Ph
Review №52

Great selection and excellent customer service.

Ma
Review №53

They were great, very helpful, nice staff, amazing service.

Ro
Review №54

Store was neat and clean, I was able to Go d what I wanted

Ni
Review №55

Real nice stuff. Decent prices

Ni
Review №56

Good return policy

Do
Review №57

Window shopping. Too pricey for me to purchase anything

Re
Review №58

If youre looking for something odd youll find it here.

La
Review №59

Great selection and friendly employees.

Te
Review №60

The store was in good shape

Ar
Review №61

Love coupons! Great store !

na
Review №62

Found what I was looking for and someone ripped the box so I got it for half price

Br
Review №63

Great place for novelty gifts.

Rh
Review №64

Best and most fun to go to!

Pa
Review №65

Got what I needed.

ma
Review №66

Bought the yearly 29 savings but app did not load on my phoneAny ideas how to get it on?

Sa
Review №67

Great products

Su
Review №68

If you cant find it here it doesnt exist. Kitchen, bedding, etc coupons always accepted for sales

Vi
Review №69

Always helpful, great service and products.

bi
Review №70

They take expired coupons...who knew!

Be
Review №71

Ok if you shop the markdowns.

Lo
Review №72

Nice store lots to look at

si
Review №73

Very nice store with lots to choose from

Ch
Review №74

Associates was too busy talking to help. Most items overpriced. I hate Walmart but lots of the same stuff for half the price.

Ma
Review №75

Great experience and purchases

Do
Review №76

Great selection of kettles.

An
Review №77

Its okay but their trashcans are really expensive

Pa
Review №78

Good Customer service!

Ka
Review №79

Manager was very helpful.

Ju
Review №80

Lot of selection for what they have in stock, sometimes a little pricey.

De
Review №81

Very expensive

Da
Review №82

Very nice

Ti
Review №83

Love this place

ma
Review №84

Staff were very kind and patient! Lots of help...

Li
Review №85

Staff helped me locate items not carried in the store.

Mr
Review №86

Some items for sale were not priced.

Me
Review №87

I was at Petco, not Bed Bath and beyond

Za
Review №88

Fantastic service

Ba
Review №89

Got what I needed

To
Review №90

Thanks guys

Bi
Review №91

High price

Cr
Review №92

Service was good

Ph
Review №93

Good shopping

Er
Review №94

Too expensive

Ya
Review №95

I loved

Sa
Review №96

Staff was very friendly

El
Review №97

Love it

Ne
Review №98

Great

Information
18 Photos
98 Comments
4.4 Rating
  • Address:21855 Towne Center Dr, Watertown, NY 13601, United States
  • Site:https://stores.bedbathandbeyond.com/Watertown-NY-13601-1084?MCID=YT_YEXT
  • Phone:+1 315-782-3184
Categories
  • Bathroom supply store
  • Appliance store
  • Department store
  • Bedding store
  • Cutlery store
  • Gift shop
  • Glassware store
  • Home goods store
  • Linens store
  • Wedding store
Working hours
  • Monday:9AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:11AM–6PM
  • Saturday:10AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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