Very helpful staff who assisted in locating products and in delivering for curbside pickup! Very grateful for helpfulness!
The store was empty. Everything was gone. I think they were robbed.. Someone call the cops. I gota shower a curtain at half price.
Bed bath and beyond has always been overpriced, But I am sad to see this one closing. Nice staff, Clean store, It will be missed.
This store was going out of business. I did find what I wanted. Sad to see it closing.
I needed to replace a broken storage container for ice cubes and couldnt find what I was looking for locally. I was sure Id have success at BB &B in Watertown and I did. Ive found that the store has a wide selection of merchandise.
10/10 best store. Even though its closing.
Man I love this store...its heart breaking 💔 😢 that they are leaving
I shopped here because that was given some gift certificates when I moved up north. The store was very clean easy to find anything and if you couldnt find it the staff was amazingly helpful. The prices were pretty reasonable
Went there to purchase a specific fan. It appeared to be out of stock, but it wasnt. Tammy called for a check on it, and now the fan is in my house. Great job, Tammy.
Great sale, too bad they are going out of business.
What an unfortunate visit as I waited 45 minutes for them to ring up my item correctly. First I purchased two items that were sale prices at $8.00 each. Then I gave them a coupon for $5.00 off a purchase I we $15.00. the price range up a total of $20.50. I asked how a d why and I was told the items were $8.00 off not $8.00. So I go outside and take a pic of the sign which indicates $8.00 actual cost. So the manager has to come over and try to straighten things out. She hands me $4.31 back and days thats the difference meaning I still paid $16.19 for items that should have cost $11.00 plus tax. So I say still not right. Its too bad the computer cash register was in total control over two people trying to solve what was a simple math problem. Its also too bad because BB&B has some unique and generally quality products. And their coupons are awesome. But jeez Louise 45 minutes to solve a minor problem? And no I wont mention the cashiers or managers name as they dont deserve the humiliation.
Outstanding customer service, excellent selection of KitchenAid products. Excellent selection of bedding and bathroom accessories. The staff at bed bath and beyond and Watertown has full knowledge of all areas and will help all the customers find what they are looking for, Excellent discount opportunities on all products.
The customer service staff have the Soda Stream Refills down to a science. It’s the easiest in and out process I’ve ever been through. A new cashier made a mistake and instead of giving me the larger CO2 bottle she gave me another small one. I didn’t know any better until I came back and the manager apologized and gave me a large CO2 bottle absolutely free. Customer service at its finest!
I called the Watertown NY store and spoke with someone named Casey. She was so pleasant and helpful. She went above and beyond to help me find the item I was looking for. THANK YOU SO MUCH! I was able to purchase the item online thru their site. She saved me a 2 hour round trip, which would have been for the item name only because the size I needed wasnt available at the store. I hope her supervisor sees this and gives her a pat on the back, or better yet a raise for a job well done. Fantastic customer service like that is very hard to find these days.
Very extensive inventory of high-end accessories, small appliances, bedding and bath supplies, plus lots of other interesting merchandise. I buy Green Mountain coffee for the Keurig, also kitchen supplies and occasionally towels. The prices are a little high but there are frequent sales and you can usually find a 20 percent coupon, especially if you sign up for the mailing list.
It is a very neat store. It has a wide variety of items for the bath and kitchen. However stuff is pretty pricey. A lady working the floor asked if I needed help. I appreciate that as alot of places you could fall on the help and they wont ask you if they can help you.. so thank you for showing courtesy to a customer
Its closing permanently lmao prices are dope
Got some good deals. Nice Coasters. Cat litter scoop and brush independent standing. Been looking for a long time!! :)
I love this store. I almost never buy anything but I always find myself wandering around looking at all their awesome kitchen gadgets.
Very nice service. Great place to shop.
Representative helped me place my order. She was super nice!
Always find what we need in small appliances and they always have coupons available.
They had such a great diversity of products and top brands, I found every item I was seeking in less than 5 minutes and another 5 choosing through the selection and paying for the products, the staff either was great and could sell a customer anything or had completely no personality!! Overall great experience for a man Shopping for household items!
Great place for those specialty items you cannot find at the big box stores. Great staff and service.
This store is laid out like a home decor Aldis. Nothing is really organized, things are scattered across imaginary departments. However, the staff is friendly and at least willing to help try to navigate the chaos
Its like any other store Ive gone too in other states but it could be better.
Love this store many one of a kind iTems
Just about everything is found inside, not confusing at all. Just take your time in there all is great
Had exactly what I needed at a good price.
Couldnt find what i was looking for. Saleslady pleasant and tried to be helpful but....
Extremely helpful staff going above and beyond to help find what we were looking for.
Sales Dept was very nice. Good pricing with coupons.
Great store, always coupons, orders anything not on the shelves. Actually only kitchen store in Watertown, but they do it right!
Good place to shop lots of goodies for the home
Excellent professionalism and knowledge by the sales personnel. Very courteous to customers.
Watch for the sales. Often offer a 20% off coupon. Like many stores they rush the seasons. Mid Octobe, I wanted to buy the Autumn blend coffee they advertised, they had winter flavors. Staff offered to help by orderonh the coffee.
Nick the mgt is incredible person bed bath and beyond needs to make this gentleman a higher mgt position. He is so professional with ppl and very knowledgeable of all great guy amazing customer service from him . Best I seen In Customer service in 20 yrs need more employees like him congrats to a great guy and mgt. Phil marra, carolann Agosh ty for all your help
One of the best Bed Baths I have been in. Very friendly crew, very helpful. Store is clean and got my needs taken care of!
Very expensive and over priced. Not really friendly or helpful associates
Reminds me of a Seen it on tv kind of store. Has a good selection of household items
Nice selection and you can normally get some helpful coupons
As usual very clean and well organized with nice staff
Very expenise,products are very well and lasting,service is great,many options. Same smells in candles,lotions,purfumes,etc.
Love the store but personnel is low-quality
Great deals, good selections
Great store with everything you need for your home.
Always fun to shop here and see the gadgets. Use those 20% off coupons!
Quality is always first, then price! Great variety of items!
Great selection and excellent customer service.
They were great, very helpful, nice staff, amazing service.
Store was neat and clean, I was able to Go d what I wanted
Real nice stuff. Decent prices
Good return policy
Window shopping. Too pricey for me to purchase anything
If youre looking for something odd youll find it here.
Great selection and friendly employees.
The store was in good shape
Love coupons! Great store !
Found what I was looking for and someone ripped the box so I got it for half price
Great place for novelty gifts.
Best and most fun to go to!
Got what I needed.
Bought the yearly 29 savings but app did not load on my phoneAny ideas how to get it on?
Great products
If you cant find it here it doesnt exist. Kitchen, bedding, etc coupons always accepted for sales
Always helpful, great service and products.
They take expired coupons...who knew!
Ok if you shop the markdowns.
Nice store lots to look at
Very nice store with lots to choose from
Associates was too busy talking to help. Most items overpriced. I hate Walmart but lots of the same stuff for half the price.
Great experience and purchases
Great selection of kettles.
Its okay but their trashcans are really expensive
Good Customer service!
Manager was very helpful.
Lot of selection for what they have in stock, sometimes a little pricey.
Very expensive
Very nice
Love this place
Staff were very kind and patient! Lots of help...
Staff helped me locate items not carried in the store.
Some items for sale were not priced.
I was at Petco, not Bed Bath and beyond
Fantastic service
Got what I needed
Thanks guys
High price
Service was good
Good shopping
Too expensive
I loved
Staff was very friendly
Great