Horrible service. Helpless. Ignorant. Lack of knowledge.
Well stocked supply house, friendly staff
The team there identified the part I needed to repair my bathroom sink just from looking at the broken piece, grabbed it for me and away I went. Friendly and good price.
For professional Plummer only, rude unfriendly and definitely unhelpful if youre a walk-in customer
Almost all stock is laid out on the floor in aisles where you can inspect it and pick what you need. For me, thats good because I like to see whats available and discover unique parts I wasnt aware of. Good, experienced counter staff for orders and assistance.
Almost never wirte reviews, but these guys were great. Super knowledgeable staff. They were friendly and found what I needed quick.
Good.
The problem started 7/6/13 when I called with 2 part numbers for replacing a faucet hose and spray nozzle. I received the wrong parts. After returning them with assurances of getting the correct parts, I received only the hose on 8/16/13. When I called about the sprayer I was told no one knew I wanted a sprayer. I repeated the part number originally submitted and was told it would be shipped, but now the price was changed from the original quote. It was more. On 9/3/13 the sprayer had still not arrived. When I called again, I was told that they would have the part sent over night and would pay the extra shipping because of the delay. The part actually did arrive. When I called to thank them, my call was sent to voicemail and never returned. My credit card was charged nearly double the price I was quoted after that. My calls are not welcomed there and the new story today (from the Bill mentioned in another review) was I got the part at a huge discount because actually the price was more than double what the original quote was for it. It took from July 6 to September 17 to actually receive my first order, which ended up costing me nearly double the original quoted amount. I spoke with them today and informed them I would be writing this review. If they give me back the shipping they said they would pay because of the foul ups, Ill amend this review. In the meantime, Customer service gets a ZERO. They are either not competent in the ordering department or not honest. Take your pick.
Very good collaborations if plumbing parts. Friendly and helpful service!
Professional services!Had the hard to find parts.
Worst customer service I have ever experienced. Hello goes along way. Also the prices are way overpriced from what everyone else is charging. Wouldnt recommend them to Donald trump.
Ill always Love this place Forever
They always have everything I need
I first went to two other places trying to find the right cartridge for a leaky faucet, no luck at all, and these guys knew exactly what I had and what I needed, and were great in giving me advice on how to install.
I do not plan to ho back there.
Professional staff. You can get everything for plumbing!
Large selection of plumbing supplies
Excellent
Plumbing needsD