Took my wheels here to have some tires put on and not only did they use the wrong wheel weights on my wheel, but two were falling off. The excuse was we didn’t have any barrel weights in stock so used them instead and the guy doing the work wasn’t in to ask. Had them take the weights off my wheel and magically it came out with 3 barrel weights on it. If they can’t take care of my wheels I definitely won’t be leaving my bike here.

So far so good. The one gentleman was very helpful and knowledgeable.

Always friendly

Got me a good deal on tires.

This week we had a dental emergency, family vacation, and oh my bike needs a new tire and inspection. We were quoted a high price local until I found these guys! They went above and beyond and extremely fair in pricing!! Couldnt be happier about our service thank you!! Happy wife happy life right!

Only place I let work on my bikes

Always good conversation and service.

Couldn’t be happier. They picked up my bike that had been in storage for years and serviced it in a little over a week for a very reasonable price.

Phenomenal service. Down to earth. Great guys

Superior customer service and prices. Very knowledgeable. Ernie and his crew are an overall great team. I’ll return for all of my Harley services, parts and repairs.

I bought my first Harley used in the Spring of 2016, and after numerous recommendations from many riding friends in the area, had it drop-shipped to their location, had them check it out thoroughly, had them make some minor changes to it and drove it away in 2 days with a small bill. During that season, I bought some upgrades from them, bought some others that they installed for me, enjoying their expertise, fast turnaround, personal touch and modest pricing of parts and service. I now understand why the long-time riders recommended them and appreciate their large, loyal following. These good folks have my confidence and my business for as long as they want it.

One of the best small motorcycle/motorsports shops I have ever been to. Extremely knowledgeable and ready to help you with anything you need. Great guys!

Anything I have had done they have been there. They have worked with me to get my bike just the way I want it and I have never had a bad experience. Top notch professionals and no waiting. Look froward to do business again.

Nice place .

These guys are great! Came in not knowing that they were closed and had a nail in my tire and it was worn just about to the belt. They changed it for me after hours.

The guys are excellent, they know there stuff.

Great service! Fast delivery of parts!

They had our bike for over 2 months total. Not a single call from them and when I call already annoyed because of the lack of customer service communication, I get led to believe its being fixed but its not. We ended up losing most of the nice summer days because of these guys. A trained group of ignorance in this shop! Btw, our issue was a bad pump. Months later we found out the second pump went bad because they guys cut corners and didnt use the proper hose clamp on the pump. For the record, the second shop we went to had it diagnosed and fixed in less than a week... TAKE CAUTION WHEN CONSIDERING THIS SHOP FOR HARLEY REPAIRS!

Crooks. Took the bike in for plugs, oil change and state inspection. Go to pick it up and of course its a nice big bill. Well good thing I checked the bike for I left. No state inspection sticker and the old spark plugs were still in. The technician comes out and states he didnt realize that was supposed to be done, but of course I got charged for it. So he ends up doing the plugs and inspection in the parking lot. Wont go back.

Great work and very knowledgeable. Thanks for everything my road glide is great. Will be coming here for all service needs

Bought a fun a from ernie, the guy is fantastic, keeps your needs in mind and offers spectacular deals!!!

Their quality of work or service deserves less than poor-fair, but didnt have any lower choices. I took my bike there for a pretty minor problem and after them having it for 3 months it was basically destroyed by one of their professional mechanics. I rode the bike there and other than the problem with the starter bearing the bike ran and looked great. After I got it back it ran horrible, leaks oil and was missing parts, not to mention they left the bolt out of the shifter linkage that fell off going 65 MPH down the highway. When I complained I was told that the problem existed before they worked on it even though they admitted that their mechanic split the crankshaft. After closer inspection there are parts missing, parts replaced with other than OEM parts and basically it was slapped together so they could get it out of their shop and get their money. I wouldnt recommend taking your motorcycle here unless you want to take it somewhere else to fix what they messed up. Want quality service and professional care for your bike, go anywhere but here.

If you want good service do not go there, they never call back dont keep you updated, you have to call and wait for weeks to get your bike back . Promises is all they make and keep none of them . WIll never ever use them again !

These guys at this place rock im from mechanicville ny went to A bay for the river run on my way home about 25 mi out i broke down they gave me a ride to a motel 25 mi away and came and picked me up when my bike was fixed i say they are the best

This place is a bunch of shade tree mechanics. They did not have the tools in place to change my Chain (which they claimed to be experts in), then this left too many links. Drove 2 hours back to get chain adjusted and brought my own tools. Once shortened, they did not have the proper Master Link and put something temp promising to get replacement and call or email me. Drove 1300 miles for Indy Moto GP only to discover that Master Link Safety Clip had fallen off. Luckily on race day Team Suzuki Mechanic offered to temp wire hold the link to get me home (Sunday). Had to show the tire changer how to adjust tension, he still got it wrong. Meanwhile Earnie is up front not getting involved. I finally told him to send me a link with a safety clip. After waiting more than a week (as he was too cheap to put in express mail) I received a Rivet style Master Link which I did not have the tools to install properly. Went to the local Honda here in Brockville! No response or apology from Ernie. NOTICE.... DO NOT GO HERE IF YOU WANT QUALITY WORK!

I dont know if this shop is lazy or just dont GAF. Twice I ordered parts from them and told a couple days to arrive. Each time parts took almost two weeks. Best part is they take your never when you call and never call you back to update you on your order even though they say they will call back within the hour. Worst part was I took my bike to have a simple part installed and took them three weeks with no contact unless I called when the issue could have been done in a day. Go to Thunderin Cycles for vtwins. I wish I knew about thunderin cycles before going to S&M.

Worst, most unprofessional place Ive ever had to deal with. I dropped my motorcycle off to get a small scratch on my gas tank repainted. They gave me a time estimate of eight days and after 24 days it still hadnt been repaired, every time I called they would tell me it hadnt been done yet and they didnt care at all. In the end I had enough and I picked up my bike without the work being done. Complete waste of time, take your business elsewhere.

Best motorcycle and atv, shop in the area.

Its lovely for a truck stop

Went in there for state inspection and to replace a light...two mechanics passed me several times..no acknowledgement...after 10min someone finally asks what I want ..only to find out they are not doing inspection anymore....very poor service

Terrible.