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Tire Warehouse
156 Rideout St, Waterville, ME 04901, United States
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Tire Warehouse
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Dw
Review №1

Tire warehouse was able to get my truck in very quickly and swapped out my tires and did a repair to another very quickly. Excellent service and great communication.

De
Review №2

As a repeat customer, as always, Great friendly and speedy service. I highly recommend Tire Warehouse

Mi
Review №3

The entrance is a little unusual -- you walk in front of cars being worked on. :) But that doesnt affect the quality of their service. I waited roughly 40 minutes to have two tires replaced, filled, and balanced, which was quicker than I expected. Despite apparently being short-staffed at the front desk -- and possibly stressed -- their team handled several phone calls and walk-in customers efficiently.

st
Review №4

I am a travel nurse and needed new tires before traveling to my next assignment. The guys in the shop were awesome. I can’t say enough good about this shop. I dread taking my car to the shop for repairs but, there I was treated with respect. All the staff was courteous, kind and patient with my questions. Being away from home, their kindness meant a lot.

Ka
Review №5

The people and customer service here is incredible. They are friendly and beyond accommodating. If I could give them 100 stars I would.

Co
Review №6

Was in a pinch on Sunday with a flat tire coming back from a camping trip and trying to get back to Boston for a Sox game. These guys were open, told them my situation and got me in and out in under and hour. They were pleasant and professional. I’ll keep them on my contact list as flat tires are common on those logging roads

Ma
Review №7

Great experience buying my first set of winter tires. Efficient and good customer service at the Waterville, ME location.

Ja
Review №8

Always super friendly & professional; always going all out to make the customer happy.

Wi
Review №9

Great job folks, when you find yourself fighting your tire issues, let the folks at tire warehouse take care of you, and get you back on the road in no time. Great work team! You Rock!!

Ta
Review №10

Best service in town!!! Thank you! I Went in for front end alignment. They found a huge nail in my back tire, and plugged it without charging me extra. The lady at the desk said she wasnt going to charge me because I already had enough going on in my life with medical stuff. Its the small things in life that really make a difference in peoples lives. Her little act of kindness changed my whole attitude that day as it wasnt a good day at that point, but she made my day! It really is the little things that matter!!!

Ca
Review №11

I called the business on a Monday evening about 10 minutes before close with a punctured tire. About 7 minutes away, they instructed me to come by and they would take a look. They competed the job with no fuss and no charge regardless payment was necessary on my end for the appreciation. Again, thank you guys and gals at Waterville Tire:)

Mi
Review №12

Had tires mounted balanced and the alignment done as to prevent cupping. (2018 Tacoma) Made it home and I was missing three out of the 4 center caps I’m assuming from being pried off. That part I can live with we all make mistakes but tires are not cheap so you can imagine how disappointed I am after about 10k with 2 rotations my tires are still cupping terribly. Will need to see a real mechanic for an alignment. Will not be returning for any sort of services. I suggest if you have the coin to rip through tires and center caps this is the place for you, if not stand warned. Plenty of photos if you need the proof.

Ca
Review №13

Great service and I was in and out very efficiently

Be
Review №14

I called them as I needed two new tires had a flat and was running around on a donut. I was told I would have a 6 hour wait. Sorry I didnt have six hours to sit and wait on you. Would not recommend

Ra
Review №15

They are so awesome!!! I had a slow leak in a tire and they got me squeezed in even though they’re super busy with the winter tire changeover! The woman I worked with was super nice and pleasant to work with!!!

Ke
Review №16

Called to get wheels and tires swapped over. They had no availability for appointments,but managed to get us in and out without taking all-day. Thankful for the quality service 😌

De
Review №17

So impressed, had another business who was supposed to put tires on my car at 8 am get there and they say sorry your tires didnt come in. Keep in mind that they had 2 weeks to get them in. Called Tire warehouse and they got me right in and matched the price. So awesome. The people are so friendly.

Pa
Review №18

Came in 30 minutes before closing on a Sunday and left with a re-mounted patched tire. Friendly, fast, competent service.

Je
Review №19

They fixed up my tire quickly, did a good job, and were friendly. Cost was inexpensive. Thanks guys!

An
Review №20

They fit me in last minute and verified everything with me before going forward

Jo
Review №21

Always friendly and lightning fast! Thank you for years of amazing service.

Jo
Review №22

These guys were hard at work servicing many vehicles!! They were open til 8 pm Friday night. They put my winter tires on Sat. am. Thanks guys for great service! Know you guys are working lot right now to get peoples vehicles up to par. Appreciate you guys!

Ev
Review №23

After waking up to find my tire flat I wasn’t sure what to do . Thankfully Craig and Mel took care of me going above and beyond what I expected even going as far as taking me in despite being full up with appointments . 10/10 service will definitely be a long time customer

ry
Review №24

Had a flat pulled in and was there less than 10 minutes excellent service and friendly people

Ti
Review №25

I needed a couple tires they had them in stock at a great price. So I ordered 2 I need for another vehicle while I was there.

Mi
Review №26

Awsome staff, Roger the head mechanic checked over my truck, great help and recommendations. I will recommend and use this place for myself and friends and family. AAA++++ customer service.

Ru
Review №27

Very helpful and friendly. Would definitely recommend to othets.

Je
Review №28

Hey go see Mel over at tire warehouse, She made me feel welcome from hello and explained prices and packages to me. Definitely will go back again!

An
Review №29

Great and quick service!

Ry
Review №30

Great service and fast. My flat was plugged free of charge!

Ta
Review №31

I recommend tire warehouse in Waterville Maine 100% over anywhere else in the area. My tire was low pressure and I went in they put air in it and they were able to quickly plug the tire for me. I am very impressed with the outcome. If you’re looking for someone to do your tires definitely go there. They beat the prices everywhere else and you don’t have to worry about your car having any additional damage like some of the other places when you leave.

An
Review №32

I unexpectedly got a flat tire, called up Tire Warehouse and they told me to come on down and they’d help me out. The service staff was very pleasant and helpful. For as busy as they were, they still were able to get my tire fixed in between other vehicles. The staff kept me updated on the process with my vehicle, leaving me with no questions to ask :) indoors was nice and cool on an 85 degree day which was an added bonus. I’d definitely recommend this shop for any vehicle needs!

Ra
Review №33

I called on earlier in the morning looking for a kind of unique tire for my vehicle. Not only did Craig reassure me that they had what I was looking for, but they had the tire at a very reasonable price. The waiting room was super clean and very well air conditioned and had snacking facilities at the fingertips. If youre looking for a quick tire change,I recommend these folks.

To
Review №34

Im treated well here. Pricing is good

Di
Review №35

Great appointment today. Craig was polite and helpful. They took my truck in at its scheduled time, rotated the tires and corrected all the tire pressures.

Ni
Review №36

HIGHLY recommend. We have been struggling to find a reliable place to go to for close to a year now. TW was recommended to us, so we gave it a shot, honestly not expecting much because of past experiences everywhere else.Best crew we have come across. Compassionate, thorough, and they went above and beyond and now the entire front end of our vehicle is pristine. They were friendly and saved us a ton of money.Thank you so much, all of you!

Da
Review №37

The guys at tire warehouse in Waterville are always professional and courteous and very prompt with their service, also very knowledgeable, they are doing a fantastic job. I always recommend my friends to come here for those reasons. Keep up the great work.

Ba
Review №38

Is the warehouse tire Warehouse they got my car in and out pretty darn quick to change all four tires over

An
Review №39

Definitely an awesome place to go if you want a quick fix. Was out partying with the boys the night before and caught a flat, went in the next day and they got the job quick and easy. Appreciate it tire warehouse.

Za
Review №40

The team is always welcoming and polite. Im always happy with my vehicle after having tire services done. Thank you tire warehouse for providing great service!

Ra
Review №41

Had something puncture my tire Sunday night. Monday morning I went to Tire Warehouse desperately hoping they could fit me in to their busy schedule. Dan was absolutely fantastic- was able to leave my tire there while I went to work and he had it fixed and called me to tell me it was ready before lunch. The guys here are always quick, courteous, and friendly. Honestly made a very stressful situation so much easier!

Ka
Review №42

I have come to this area for all my tire needs. From buying new ties, alignment, patches, and balancing. The crew has always been super friendly and helpful and looks for the best deals for me.

Te
Review №43

Mel thank you for all that you do, and the entire team have been going above & beyond.

As
Review №44

I highly recommend tire warehouse! I was able to show up with a flat and they were so happy to help me. I left my tire and they were very prompt with getting me the tire right back. I will tell everyone I know to use tire warehouse.

Li
Review №45

Service was excellent! Very nice and knowledgeable employees!! I highly recommend them!

Ud
Review №46

We blew (shredded) a tire on the way to Acadia and the team at Tire Warehouse stayed long after closing time to make sure we got safely on our way. Great service is well appreciated these days and we appreciate Tire Warehouse.

Da
Review №47

My family and I have had tons of work done by these guys! Great customer service and they get the job done fast! They know there stuff!

Am
Review №48

What an amazing place!! Had a nail in my tire, pulled into Tire Warehouse and they immediately fixed it for me!! Customer service was awesome and Dan is the man!!!

Ch
Review №49

Good people good service.

Al
Review №50

Sean was awesome! He helped me greatly when I had a wire in my tire. He was awesome! Friendly, helpful, and professional. Great prices and service.

Kr
Review №51

These guys are awesome! They helped me ASAP with a patch for a tire on my rental car. I HIGHLY recommend coming in for any of your car’s needs!

pa
Review №52

Tire Warehouse in Waterville provided fantastic service. I called them when one of my tires had a slow leak. I thought I was going to need 2 new tires, so I booked an appointment with them. It turned out that after repairing the one tire, I just needed a rotation and Tire Warehouse accommodated the change.

Jo
Review №53

Slow leak, dropped it off and got the call to pick it up. $25 later I was back in my ride. The guy that cashed me out was quick and courteous.

Ly
Review №54

This tire warehouse location has always been so kind and helpful to me, from last minute air pressure checks in the dead of winter to fixing leaking tires for me. They’re helping me limp these tires along until I can buy new ones, and I appreciate that so much!

Le
Review №55

They were awesome when we discovered a flat tire on a Sunday! Very personable, and helpful, will definitely be going back.

St
Review №56

Finally a place that treats you good. Had a flat,and instead of just trying to sell me a new one they looked at it and then fixed it.Thanks!

Ka
Review №57

Great service and prices! Very knowledgeable and friendly, helpful staff, extremely satisfied!

Ch
Review №58

Matt C. Is always pleasant and goes the extra step for me!!

An
Review №59

Best in the business. Always get me in and take great care of me and my vehicle with a smile on their face. When you come here, see mike! Tell him I sent ya👍🏻

Ka
Review №60

Amazing service! Fast and efficient. Thanks so much!

Ro
Review №61

Quick service and had unusual tire size in stock.

Je
Review №62

Staff was amazing, especially Matt at the front desk. Everyone was Helpful and courteous, they went above and beyond fixing my tire issues. Great experience, will definitely be returning.

Ji
Review №63

Got me right in, and back to mowing

Je
Review №64

Matt and his team at Tire Warehouse are awesome and they really know a lot about tires. Great place and the atmosphere was very laid back and you feel like family here. Only place that I will buy tires in Waterville

Am
Review №65

Had large screw in my tire and I was about to leave town. Despite being totally booked with work they got me in and plugged the tire. Great service.

Pa
Review №66

Being an independent contractor I average 50000 plus miles a year on my service vehicle. Tires are replaced every year at TW. About 3 weeks ago they really confirmed why I keep going to them. I had a rear tire with a screw in it, took it in for repair and somewhere during the repair the tire was damaged making it non useable. Now they could have come out and gave a song and dance about how the tire was not repairable and that I needed to buy a new tire. That is not what happened when I arrived to get the tire, he stated right up front they damaged the tire and they would make it right and they DID. Yes, I had to wait for the tire to be ordered and shipped to the store, which was a couple of days and some people this would have been a “sky is falling” moment in their life. However they did EVERYTHING RIGHT! Everything they could do at that point in time was done. So getting upset would have been pointless. TW said the we’re going to do something and they did it, I find that EXTREMELY RARE these days. I deal with a lot people inside and outside my industry and the old adage that good help is hard to find these days could not be more true. THANK YOU to all the guys at the Waterville Tire Warehouse.

Ni
Review №67

Awesome experience at tire warehouse in Waterville, Dan got my car in quick and was super accommodating for when I needed to pick it up.

Br
Review №68

Great customer service and amazingly fast service! Definitely recommend!

Br
Review №69

They matched and beat the price that another tire installer gave me as long as I had the Quote paper with me. They did great work and got my SUV ready to go by end of the day like they said they would.

Je
Review №70

Great experience here. Michael S. got me in quickly and got me a great deal on new tires for my car. Everything was quick and professional! Great job guys

Ph
Review №71

Great experience with Tire Warehouse. They quickly repaired a slow leak in my tire at no charge and as a walk-in.

Mu
Review №72

Very good customer service experience 👍

Du
Review №73

They are so helpful and honest. Best place around for tires!

Ka
Review №74

Will always come here to get work done! The customer service is unlike any other ive received at a place like this! Timely, friendly and very very helpful!

To
Review №75

Wonderful service!! Very helpful and knowledgeable! Definitely going to continue to do business with them.

Ty
Review №76

The actual service while I was there was good. They only get 3 stars because I ordered tires through them over a month ago, and when I got there my tires I ordered were not at the store. In fact, only 1 existed in the whole state.I am editing this review. I needed an oil change and just took it to the dealership. I had a tire vibration at highway speeds so asked them to take a look to make sure the tires were balanced. They explained the weight was placed improperly and was actually hitting my rotor.Never again will I go to tire warehouse.

De
Review №77

Always treat me fairly, answer my questions fully. Never talk down to you, as a woman this has happened to me at other car care places but NOT here!

ke
Review №78

Wont get my company’s business again! scheduled appt to have tired switched over. stopped in the next day was told because they were a different ply they wouldnt mount them. Said he called three times to let me know. questioned him why he didnt leave a voicemail and claimed he was too busy! go somewhere else!

sh
Review №79

Great service!! Very friendly staff. Reasonable prices. Excellent place to do business.

Ch
Review №80

Fast work. Great customer service. Went the extra mile on my ride to assure all work was done correct! Friendly crew of guys and speedy teamwork.

nu
Review №81

I have been going to the Tire Warehouse in Waterville for quite awhile, and Ive never had a bad experience.

T
Review №82

I have gone to Tire Warehouse for years !! Always able to fix flat tires with quickness and fair prices. Just pulled a nail yesterday. Need 4 tires? They are the lowest !! I always get right in and if busy, I can drop the car off. Its right off I95 on KMD. These people are the best !!

Bi
Review №83

The best

Ta
Review №84

Unfortunately I did not have a good experience with Tire Warehouse in Waterville, Maine. I called on a Wednesday to set up an appointment to have my tires replaced and an alignment performed. The tires would need to be procured from another store, but I was told the Belfast store had the tires and they could have them for me by Friday for my appointment. I arrived as scheduled to my appointment on Friday to discover that they had neglected to obtain the tires from another store as previously arranged. So then I had to wait a full hour extra for the tires to arrive before they could begin work on my car. I could hear the two guys at the front desk arguing about whose fault it was and speculating on when and if my tires would arrive. At no point did I receive an update on how progress. I finally got up and checked myself to see if my car was being worked on. At the end it was a full hour longer than intended and not once did I receive an apology or a discount off the service. I left extremely frustrated and returned to my car to discover that everything had been moved for the short test drive, not just the seat, but also the steering wheel and mirrors which only added to my frustration. Mistakes happen, but acknowledgement or apology would have been nice. On top of that I complained to the parent company through e-mail to give them an opportunity to comment and never received a response.

Me
Review №85

This place is absolutely amazing! So friendly and helpful. They definitely know their stuff! I cant imagine going anywhere else....EVER!

Ky
Review №86

They fixed my tire fast and had very friendly service. Very satisfied!

Pe
Review №87

My son needed his tire repaired due to a utility blade stuck in the tread. Even though Tire warehouses schedule was busy he said drop it off and theyll try to get it in that day. My wife and son drove 40 miles to drop it off and Dan said theyll fix it while they wait and they did. Dan took care of my Family and he has gained a new customer thank you Sir!

Ta
Review №88

Wonderful customer service.

Je
Review №89

Found problem with tire and very knowledgeable workers quick and easy process thanks

D
Review №90

Tire Warehouse was easy to deal with they did a great job they did it in under the time expected, and Im happy

Ji
Review №91

I arrived at this location Sunday 11/20 at approximately 2:50 PM to see if it was possible to get my all season tires swapped out with a set of winter studded tires that I already own. I have been to this location before and have seen it under busier circumstances, this day and time I noticed very few cars in the parking lot, and although there was a car in each of the outdoor bays, there were no employees working on them, I only noticed a couple employees talking to each other at the inside garage bays, one employee using his smart phone in the customer waiting area, and one gentleman behind the front counter. There were no waiting customers in the customer waiting area. As soon as I walked through the door I could tell by the reaction from the employee behind the counter that he did not want to deal with me. He did ask how he could help and I asked when I could get my winter tires swapped over to my car, he said if I was to leave the car behind then they might be able to get to it in 3 hours. Not sure if he expected me to buy that since I knew the shop closed in nearly 2 hours, but I got the hint it was not going to happen on that day. I accepted this and next asked if I could make an appointment in the next week to bring the car in. I was told no that was not possible and they only accept first come first serve, and it would be best if I arrived first thing in the morning. I find this to be an inaccurate and lazy excuse as there is a Make Appointment icon on the Tire Warehouse website, and I have made appointments in the past. I explained that was not ideal for me since I work a Monday - Friday job with set hours. He really didnt seem to care and I just left the store amazed how little effort was taken to help me out for something so simple. I have used this location a few times and have been able to make an appointment before, but because of the attitude and atmosphere I witnessed this time I am done. I will not be back to another Tire Warehouse anywhere.

Ve
Review №92

Friendly staff, quick service to fix and install a flat tire!

Br
Review №93

The Customer service rep Craig was very helpful.

De
Review №94

Thank you TW for such prompt and respectful service.

st
Review №95

Been going to Tire Warehouse for 25 years for my tires on all my vehicles and they are always competitive with their pricing. They recommended nitrogen for better performance and wear and thats all I use now in all my tires and recommend to everyone I know.

Do
Review №96

Fast service very good staff

Br
Review №97

Pulled off the highway on my way to a fishing trip when my tire light came on. Put in some air but there was a slow leak and a good sized nail in tire. I made it to Tire Warehouse and they patched my tire in less than an hour! No vacation time lost, these guys are great!

Ty
Review №98

Great prices great service and employees that treat your car with respect what more can you ask for

br
Review №99

Great place to shop have some of the best prices around. Thank you Matt and his crew for a great experience!

Ke
Review №100

Great prices, great people and fantastic service. I have been going to Tire Warehouse for a long time and have never been disappointed. Great team.

Information
15 Photos
100 Comments
4.7 Rating
  • Address:156 Rideout St, Waterville, ME 04901, United States
  • Site:https://locations.tirewarehouse.net/me/waterville/156-rideout-st.html
  • Phone:+1 207-520-2205
Categories
  • Tire shop
  • Auto repair shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–5PM
  • Sunday:9:30AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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