The 4 low was flashing on our Toyota truck. We took it to another dealer, who said they could fix it. They put 2 big parts on it which didnt fix it, but said if we wanted to keep bringing it back they would continue to put parts on and charge us. We declined and contacted Central Maine Toyota, and they said bring it down, and they were confident they could fix it. Instead of just putting parts on, they tested everything and found the problem, and when the light started flashing again they tested again and found another problem which did fix the problem. They kept the truck and tried everything to make sure the light wouldnt come on, and it didnt. They are honest, kept us informed of what was happening, and we paid what was quoted. A lot of vehicles are having trouble with the 4-wheel drive light, and if it happens to you, call Central Maine because they can fix it. They work on all vehicles. We are so happy our truck is fixed. The service department got the job done and if you look on sites and see all the people with problems with 4-wheel drives, and are getting so discouraged, we just wanted everyone to know, the place to go is here. Fantastic job. Thank you Central Maine.

Bought my first really nice truck at Central Maine Motors in Waterville Maine. One of the best experience’s I’ve ever had in buying a vehicle. I would highly recommend to go there to get your new Toyota. Ask for Ryan Crocker.

Lovel Central Maine Toyota. I have always received excellent service. Darrel in service is phenomenal. He/they always try to give the best service and price. I highly recommend them.

The folks at Central Maine Motors, specifically the Toyota dealership, are great! We found a great used minivan with salesman Chris Albee’s help and are very pleased with the purchase. Like most businesses right now, they are a tad short handed due to the pandemic but are really putting the effort in to ensure customers are still receiving top-level service, whether it’s processing paperwork or servicing/cleaning cars post-purchase.

Very accommodating, Don helped us find affordable car, process was quick, reasonable trade offer although could have been a little better. But overall, Im very happy with the service and no pressure. Theyre prices are fair and better than other car lots. Don is a really good guy. He put us in a great car. I will be buying all my vehicles here going forward.

Been going to Central Maine for 12 years now. I’ve bought multiple cars here and recommend them to family and friends. I’ve actually run out of referral bonuses! (I’ll take another $100 guys!) The guys at Central Maine Toyota always work their magic and get me the numbers I want when it comes to buying or leasing. Our sales guy, Ryan Crocker, is a rockstar. Go see him for your next purchase. You can’t go wrong with the crew at Central Maine Toyota in Waterville! Love the new Rav! ;-)

Very polite and attentive staff. The entire transaction was friendly, quick and efficient. We appreciate everyone who helped us purchase the perfect vehicle for our family.

I’ll never deal with these guys again, took my 2015 Dodge Charger get new tires 6 months after getting the car, people changing the tires tell me that both tie rod ends are bent to the point that the car would have had to have damage for them to be bent like they are, all I get from the dealer and my salesmen are, what did you hit? My car is in the same shape as I bought it in… these guys are not willing to give me my money back for the tie rod ends, I’ve been after them since getting the car about getting my radio fixed, they have a hundred million excuses to why it hasn’t been done yet even after the radio manufacturer said it needed to be replaced… I will NOT recommend this place to anyone! This is specifically the Waterville locations!

I have been very happy with my purchase and the service I have received since then. The employees are very nice, helpful, and friendly. They responded quickly to my questions.

I brought my Toyota 4Runner in for inspection and possible lease buy out, June 24, 2021. The employees were all nice enough. I needed brakes before my vehicle would pass inspection. I was sent a nice little video of the work that was being done. I paid $1,096 for brakes, rotors and labor. The invoice was put in Central Maine Toyota’s name? Not sure why, but it was. The next day, starting out, my brakes squealed unbearably!!! I thought the new pads were just adjusting. When it continued every morning starting out, I contacted the dealership service department. They could not find the invoice of the work ever being done!!! I then sent them a copy of the invoice and still nothing? They have ignored my every attempt to fix the problem. My brakes still squeal, especially when damp outside. Something is obviously very wrong and they continue to ignore me. Now I want my money back, so I can bring it elsewhere to have it fixed the right way!! I am very disappointed in the lack of response from Chris, service manager, and feel my vehicle is not safe!

I got there early & were able to work on the car early. It was nice being able to wait at the picnic table. And certainly felt safer than waiting in an indoor waiting room. And everyone seemed pleasant and were patient with my hearing loss.The job didnt take long and looks good...there was a strong paint smell in the car for a couple days so I figure the work caused some scrapes on the dashboard. But everything looks good. Very pleased with the job done.Thanks to Chris & everyone.

Fast, friendly service by knowledgeable technicians. I was treated respectfully and the problem was explained to me in terms that made sense. I think the video that describes the issue is a fantastic idea! Ian was exceptionally helpful, very clear with his explanation.

We really appreciated Central Maine Toyota service dept allowing us to squeeze in at the last moment, to get the vent fan repaired on our Rav4 yesterday. Gordon is on dialysis at 5am three days a week and needs the fan working to keep the windshield clear. A big THANKS to the service staff.

Salesman was great. Listened to what we wanted in a truck, what our price range was and worked hard to get financing. 5 stars!

Great experience purchasing our 4Runner! Lance Libby made the process very easy and smooth!Donna and Chad Lewis

Great experience very helpful in getting my new truck

Ive recently visited Central Maine Toyota for the first time and purchased a new vehicle. I was very pleased by my sales experience with Nick Souviney. I found Nick to be very well informed about the specific model vehicle I was interested in purchasing, he was educational but not pushy.I would recommend my friends and family to come check out Central Maine Toyota for their next vehicle purchase.

Thank you very much fo the excellent service and friendly staff. I had such a positive experience with your service center!!

I went to your web site several times over the past month but didnt see anything that met my needs, and was in my price range.Then a few days ago I saw a truck that was exactly what I was looking for, but it was in the upper range of what I wanted to spend. However, I did drop by to take a look at it.As I was looking it over Lance Libby came out and offered to help me. I told him that I really liked this truck and I made him an offer. I was in a hurry on that day and asked him to get back to me with his answer.He called me back later in the day and told me that he couldnt go as low as my offer but he could take a couple hundred dollars off the asking price. I told him I would think it over.I spent the next few days checking other dealers offerings but found nothing that was close to what I was looking for. So, I called Lance and told him that the only thing missing from that truck that I wanted was running boards and that I would pay the asking price if he would install a pair of running boards. He called me back and agreed to that request and we made a verbal agreement.I went back down on August 3rd and we made a formal agreement and I gave him a check in the amount agreed to. I picked the truck up on Friday August 6th and Im very pleased with the truck, the service I got a Central Maine Toyota, and the calm and friendly manner exhibited by Lance Libby. I guess Im all done going to Bangor for vehicles.

Professionally done. Good attention to detail. Friendly and courteous staff. Helpful.

Central Maine Toyota has taken care of my cars since 1993. They are totally reliable, prompt, and friendly. I feel that the people at CMT are careful on my behalf, explaining procedures and paring costs whenever possible.

Great experience with Tyler Hardy, he was very easy to deal with and very fair re: my trade-in value. My new Camry SE is beautiful and it drives like a dream. This is my 9th Camry - my first SE and my first AWD, which is a recent option for the Camry - smart move on Toyota’s part!

Chris Albee is a champ! He got me exactly what I wanted pretty darn close to what I wanted to be paying gave me a heck of a deal for my trade in. He was the first person to acknowledge me when I walked in and just took great care of me. I am in love with my new car!

I find Central Maine Toyota service department to be outstanding. Every time I need service for my car, I go there. They have shown me elements in my car that were unknown to me and improved my experience driving. They are easy to work with and always complete service completely.

It was my first time here for my car. Very clean waiting room They were able to get me right in and service was quick and professional. My one suggestion was for them to offer wifi. My phone didn’t work at all while I was there so I wasn’t able to work while I waited. Other than that it was a great experience.

Tyler was incredible. My family and I just moved to Maine, and we’re in the market for a truck. After 3 days of a terrible experience with a dealership in Bangor, we decided to look elsewhere. I drove an hour to Waterville were Tyler had the trucks I was interested in ready! I took one for a test drive, and 2 hours later I owned it. Everyone there is customer obsessed, professional and make you feel valued. Thank you everyone for the most pleasant car buying experience I’ve ever had!

As always the service dept. Performed exceptionally. The work on my vehicle was completed ahead of schedule and everyone was pleasant and welcoming. I am always glad that I only deal with Central Maine Motors for vehicle purchase as well as services. Top notch company!

Great visit 10.000 mile check up everyone has a great attitude very helpful and polite it was nice seeing and talking to Chris Albee best sales person I have ever worked with if your looking for Toyota see Chris great job Central maine ToyotaThank Art

Matt Loubier did an amazing job getting us the lease on our car. He didn’t give us a “hard sell”. Rather, my wife and I told him what we wanted and he delivered! It was seamless and in under 2 hours I was driving off of the lot w/a beautiful 2022 Corolla! Thanks Matt!

Best customer service we have had! We had been shopping for a new truck for several months not only did they find us exactly what we wanted, they were friendly and knowledgeable!

I had excellent service, the staff was very friendly! I went in looking at a specific vehicle that I had in mind. There car wasn’t available at the time so they were willing to work with me to get the car that I wanted. It was a smooth process and I would highly recommend central Maine Toyota to anyone!!!

Ryan in sales was very nice, knowledgeable and efficient. Buying my Nissan Leaf was a quick and easy experience. Would buy from CMToy again. Thanks!

Always good service. Took longer than expected but it was ok. People are always friendly

Very impressed with the customer service. Friendly and helpful staff. I was given a great rental vehicle and all the work was done on time.

Great customer service! They call and remind you of your appointment and everyone is so friendly. Im happy we bought our new car there.

The cost of service and level of customer care were fantastic. My service advisor (Ian) called me to review recommendations every step of the way, and save me well over $150 over what the Subaru dealer was going to charge me. I will be back!

Slick easy and quick----HIGHLY rate 5 star NO DOC FEES or hidden fees

Car dealer - Bob van Gorden - was very personable and helpful. Good communication back and forth through whole process. Friendly and did not put the “hard sell” on. Responsive after the sale for follow up questions and needs

Staff was pleasant. Getting my car ready to go took too long. I waited over two hours after the loan was approved, and then I still had to have the salesman go get it for me.

The staff at Central Maine Motors are terrific to do business with My dealer was Ian and he was very friendly and professional and very easy to do business with and has followed up with me to make sure I am happy with my RAV 4, which I am!! Staff are also great in the service department.

I appreciated being able to drop off my car and then pick it up 3 hours later, as I had a meeting to attend. The dealership kept me informed by phone as to decisions needing to be made.

Hands down the best! No hassle, no pressure. Tim Martin provided a simple smooth transaction. I will not buy a Toyota anywhere else.

This place was awesome. They fixed the two recalls on my Toyota and all I had to do was drop it off and pick it up. Nobody trying to sell me anything or push unnecessary work on me. There was even a video going over what they worked on that I could watch at my convenience. I would definitely recommend going here again.

I had a great experience purchasing my new 4Runner from Bob Van Gordon at Central Maine Toyota. I leased my vehicle via email and text messages and it couldnt have been easier. He even delivered the vehicle to me at work. Bob is great to work with, is a straight shooter and doesnt waste time with games. I hate the car buying games, so I was very appreciative that he didnt do this. He is very knowledgeable and friendly. I would buy from him again in a heart beat!!

Bob was great to deal with. We would highly recommend him and the dealership!

Great place to do car shopping, great quality without the hassle. I am very pleased with my purchase and experience.

We were completely satisfied with our purchase of our new Venza. Chris Albee was very helpful and explained the process of each step along the way. This is the fourth vehicle that we have purchased from Central Maine Toyota since 2010 and have had a great experience each time and excellent service over the years. We love the 2021 Venza.

I had many features on my jeep that NEVER worked from the time of purchase, which is recorded as Ive called many times. I live an hour away and was given the free rental when I finally got the chance to make the drive for repairs. Right as I got back home I was informed that my parts were not covered and Id be paying out of pocket. They also didnt have these parts and would need to order them. I was then told I needed to bring the rental back.. NOW. Did I also mention I have a job Im at for 12hrs at a time? I couldnt. Thats the whole reason I got the rental, I was on a work stretch. The man on the phone was super rude and irritated with me and kept repeating he needed the rental back. I dont even want my vehicle anymore. Ill pay for the repairs and then Ill sell and buy from somewhere else.

Great service and fast. Love the idea of a shuttle bus.

Thanks for the great 10,000 mile service check and oil change. All done within an hour. 👍

Thoroughly professional with attention to detail. I always have high expectations and my service advisor certainly met them.

Always a pleasure to work with the people at Central Maine Toyota.Chris Albee is very knowledgeable about the cars he is selling. He is always pleasant and very easy to work with. This is my second car that I have bought from him and always a pleasant experience. Job well done!

The team at Central Maine Toyota is always professional, courteous, and prompt. I appreciate their work and their kind and upright treatment of customers.

Great service! Fast and complete! Overall fantastic buying experience with superb follow up!

I had a free oil change and it still cost me $89 to have my tires rotated and balanced!!!!! Never again! Giving my business back to my local mechanic, where I can afford to go, and support a small business at the same time. Unbelievable how much that was!!!

Excellent service. Repairs were less than quoted. Repairs were done in a timely manner. Highly recommend this service department

I was told it would take 60 min to complete. It was 90 min.Nice coffee machine.

Good service. We were in and out in only 45 minutes.

Excellent service, very friendly, and professional. Darryl Poulin was the gentleman that worked with me last Friday afternoon and as always he was great. I put a lot of miles on my Toyota RAV4 and need service every 8 weeks. At my service I always make my next appointment and one time I showed up at the 8 week mark to find I was not in the system to have a service but luckily Darryl made the effort and still got me in that day. I appreciate the Waterville ME Toyota service team and all that they do.

I called to make an appointment for a couple small things including a state inspection. They noticed a recall item and booked an appointment for everything 3 weeks out. My items went to the bottom of the list and after having my vehicle for two days it was returned uninspected and I was invited to schedule another appointment 3 more weeks out.

Bob was extremely kind, knowledgeable and professional throughout the process of trading in my vehicle. Couldn’t have asked for a better experience!

We stopped by to see if the service department could do a state inspection, they made time to do it without an appointment.While there we talked about an upcoming recall. They said it was possible to get it done that day.They got us a new loaner truck and we were on our way.In no time our truck was done, thanks guys.Your service department gets 5 stars, thanks again.

Always a pleasure to have my car serviced here.

Another visit with outstanding service. Thank you to the crew at the Toyota Service Dept.

We had a wonderful experience working with the folks at Central Maine Toyota. To highlight, before all the details, Matt Loubier was our sales rep at the beginning and worked his tail off to help my daughter purchase her first vehicle with her own money. He was patient and answered every question we had while standing in the scorching heat. Once she finally decided on the vehicle she loved after a half dozen test drives, he was great about not pressuring her and even offering for her to take it home for the night to decide. Needless to say she was happy to have the extra time and she ended up purchasing the vehicle with complete confidence. To add to this already great experience, I noted the Toyota Tundra truck package I had been searching for while waiting for my daughter. Matt let me have that for the night to tryout as well. Hesitant to fall in love too much, I returned the next morning skeptical about the financing. After looking over my trade, I was able to get this amazing truck for the same payment as the one I was trading with literally no hassle! Though Matt did most of the heavy lifting, Phillip Roy and Bob McQuillan were also a huge help and easy to work with. Finally, I have to give a shout out to Kurtis Scott who took the time to walk me through my vehicle and answer a bunch more questions to help me get off on the right track. Overall, I can say what normally cant be said: I had a great time buying cars! Kudos to the entire Central Maine Toyota Team!

Just bought my third vehicle here. and as always they stand up to there reputation of excellence... i will return for sure

Very happy with the service...very pleasant & quick.

As I walked in at Central Maine Toyota everyone was very polite and ready to help me out, and that they did very well. We dealt and I drove away with a Beautiful 2019 Toyota Tundra TRD PRO . what a sweet ride, Love this truck!!! Thank you all for a wonderful experience buying form Central Maine Toyota :)

Fast & friendly service. Clean facilities with comfortable waiting area.

Excellent job, great salesman Bob did great! Im happy!

Always excellent, friendly and efficient!! Its a great place to do business!!!

We always have a good experience with CMToyota. They are friendly both in scheduling and in the service department, and always keep us up to date on timeframes for services.

Friendly, courteous service with no pressure!Lance Libby was great to work with and we highly recommend him to anyone looking for a new or new to you Toyota!

Thanks again for the very timely and courteous service as always from CMT.

Bryan was great at answering all of our questions, working with us to get the best deal and made the whole process stress free.

Service was supposed to take 3 hours. It took 6 days and no one bothered to call to tell me why it was taking so long.

I have gotten nothing but great service. I am loyal Toyota owner

Everyone was great. I never even set foot inside the dealership never mind spending hours waiting around like you hear about at other places. This is the first car Ive financed myself so this purchase was a big deal to me. Ill be going back when Im ready to upgrade.

Lance was great, he was well educated on Toyota vehicles, professional and respectful of my time.

Phil Roy was great to deal with again, This is my second lease through him, just had a minor missing part at time of pick up but that was fixed right off. Phil kept me informed of truck as it was coming from the factory and the shipping was delayed due to storms.

Bought my Hyundai Tucson from central maine motors chevy and ben was extremely helpful and knowledgeable. They gave me a call before my inspection sticker ran out to set up a appointment for it and unfortunately I wasnt able to do it then. How ever when it called back to set up a appointment they were extremely busy at all locations but found a cancelation and got me in for my free inspection. Great experience. Will be checking with ben again for my next vehicle.

Friendly, good service on time as scheduled.

Reported in 10 minutes early service rep took a cursive look and went to get a technician we walked to KFC and had lunch walked back and only waited about 10 minutes . Light was reset but the cause could not be duplicated. Hopefully the cindition that caused it doesnt come back.

I guess I was a little disappointed due to the fact I was told my last free oil change and two tire rotations would transfer with me to another Toyota dealership when I moved back to Maine from Florida. When booking the appointment I was even told “yes I see your car care here.” Just disappointing when your checking out expecting to pay little to nothing only to end up paying for everything in full…

Wry nice staff. Accommodating . And good pricing

I had such a positive and easy experience at Central Maine Toyota. I brought my car in for a trade in estimate, thinking of upgrading to a better family car sometime soon. I was signing for a new car the next day. Thank you so much Tim Martin for being so helpful and easy going. We will definitely be back for our next vehicle and recommending to others until then!

Routine service,fast and courteous.

We had a great experience with Central Maine Toyota. Bryan James was our sales rep and he was great to work with. If youre looking for a vehicle go ask for him and tell him I sent you.

I had a good experience, did a great job, in and out.

Excellent personalized service from Don during our recent new car purchase!

Got my second vehicle through Nick Souviney. Would recommend him to anyone looking to buy or lease a new vehicle. He walks you through everything thoroughly and makes sure you leave satisfied.

I didnt have to spend half a day purchasing my truck. Service was great.

Very good service and awesome staff

The customer service was amazing and I was in and out quickly.

Quick, thorough service. Especially liked the undercarriage video tour by the tech.

The entire process went smoothly. Can’t say enough positive things about Chris Albee and Jeff Leclair. We feel like royalty when working with them.

Salesperson Nick Souviney was professional and helpful. I was in and out of the dealership within an hour and very pleased with my experience and purchase.

Great buying experience! Everything was done over the phone except delivery.

This is our second time buying a vehicle from CM Toyota. Our salesman, Ryan Crocker was awesome. He worked very hard to beat the price of a competitor. He did it with professionalism. I love my 2019 Toyota 4-Runner and will from years to come. I love the Toyota quality.

The man in the service dept. was very professional, answered all my concerns, and was just darned Nice.