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Abra Auto Body Repair of America
2625 N 20th Ave, Wausau, WI 54401, United States
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Abra Auto Body Repair of America
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Ma
Review №1

Great and fast service. Had to wait a few weeks to get in due to the time of year with the increase in other peoples needed repairs. But once I got my Challenger in it was super quick. Definitely a good guy in Steve being who I worked with. I know a lot of people look at these reviews to decide where to take their car in a time of need and I can for sure say that I will send anyone I can to this place for their needs.

An
Review №2

Everyone at ABRA was friendly, helpful and accommodating, especially Steve. He kept me calm and reassured throughout the whole process. I was very pleased with the quality of the work on my car. They even washed it and cleaned the inside too!! I highly recommend them to anyone needing auto body repair. I rate them 5 stars.

St
Review №3

Received truck as promised after taking in to repair windshield leak. They were very thorough and detailed in explaining what happened that caused the windshield to leak in the first place. Believes it was incorrectly replaced at auction and all issues were now taken care of. Outstanding and polite!

De
Review №4

So far so good. Enterprise was great as well. Dalton very nice young man. David, ABRA, was very helpful. Thanks to all.

Sa
Review №5

Every employee I spoke to at ABRA was incredibly kind and helpful. I specifically worked with Greg and he was amazing. His prompt, professional, and knowledgeable service got me in and out with exactly what I needed at an unbeatable price. I will be a returning customer.

Ja
Review №6

Ehren Malinowski handled my situation with complete professionalism as if my vehicle was his own. I couldn’t be happier with the work that was done by the technicians on this job… It came out perfect!

Jo
Review №7

In and out fast. Being new to the area I was worried as they were the only one who excepted our insurance here. They were awesome. Very professional, kept me informed the entire time. I will use them again and recommend them to anyone whether it is an insurance claim or not!

Me
Review №8

ABRA was fantastic through the whole process of getting my car fixed after an accident!! They communicated amazingly well and kept me fully updated at all times! I 10000% recommend taking your car here!! Steve was amazing !!!

Ta
Review №9

This is the 2nd time Ive used Abra for collision repair. They are fast and keep you updated along the way. Very helpful.

Ky
Review №10

They replaced my window while I waited in their lobby. It was quick and the whole process from calling for a quote, to later scheduling an appointment, to my time spent there was all smooth, efficient, and hassle free. Friendly and knowledgeable staff. I will definitely use them in the future for other needs as they arise.

ch
Review №11

Very pleasant experience. The repairs were performed in a very timely fashion and at a very reasonable cost

Ka
Review №12

We had a large window replaced on our van and service was friendly, speedy, and the replacement window looks great! We will definitely use Abra again.

Hu
Review №13

They did a great job, I came here because of my insurance recommending it to me! They were very nice and did a good job! I recent got into an accident that I needed these repairs. They kind of did the fast work like they painted over my old paint on my hood instead of sanding it so you can notice it in the sun! There was also a crack from it that them seemed to just paint over it instead! Overall did good just disappointed in some parts!

Na
Review №14

Abra was able to fix a chip in my windshield that another windshield repair shop made worse while attempting to fix, and then claimed that the windshield needed to be replaced. Greg and his team were able to salvage the windshield and worked with my insurnace to make sure the repairs were covered, and billed them directly making a whole less hassle for me.

Bo
Review №15

Windshield replacement. Greg, although I never met him, seemed like a good person. The receptionist was ok, but could tell she didn’t process much customer relations. That will come in time. The windshield looks good.

Ma
Review №16

Windshield repair. Greg did an excellent job of repairing our windshield. We would highly recommend this business place.

Lo
Review №17

Steve was super nice and my car was done on time! Reasonably priced repair.

Je
Review №18

Very efficient shop. Staff was friendly, knowledgeable, helpful and my vehicle was fixed 2 days ahead if the date expected. I was informed through every step of the process.

Gr
Review №19

Very impressed with quality and cost of Greg’s work fixing the chip in my windshield in a timely manner. Would highly recommend!

Pa
Review №20

Great work and even better customer service, Dave was very thorough and kept me up to date on what was going on with my vehicle.

De
Review №21

Had a bit of an emergency windshield rock chip to get repaired. Greg took care of it almost immediately. Higly recommend Abra

ma
Review №22

Abra replaced the windshield in my Subaru. They did a fantastic job, were very prompt and helpful through the whole process. Definitely recommend!

Mi
Review №23

Body repair they were awesome, they kept me updated through the process and were very very good would recommend them to anyone!

Br
Review №24

Rep. Steve R. Went above and beyond to get the job done. It was done right, fast and professionally!!

St
Review №25

Terrific service! Car looks brand new. No surprises and while I hope I dont have to go back I certainly will if I find another tree!Thanks for the terrific service.

Ta
Review №26

Abra is by far the best place for repairs. Their price is unmatchable to any other auto repair services within 30 miles radius and their repairs are at high standards. They carefully listen, respects your decisions and follow through on what they say. You can trust Abra on price and service. They will take care of you and they care!

Li
Review №27

Great customer service and did a great job on my windshield chip repair.

El
Review №28

Fixed my car and it was in a pretty quick turnaround time. All the staff were great and kept me updated on the process too. I am from out of state and it was great not having to worry about the car.

ji
Review №29

Professional and courteous staff. Got the job done ahead of schedule!

Jo
Review №30

ABRA was great to deal with. Communicated well and got the job done on time as promised.

Ka
Review №31

Abra replaced my windshield. They did a fantastic job!

Bo
Review №32

Great people, service, facility, and value.

Ch
Review №33

Great job, fast and my door looks like New

Li
Review №34

Loved the prompt service. Steve was friendly and polite.

Da
Review №35

Buffed out the entire painted surfaces to eliminate all the fine scratches

Bo
Review №36

Professional, courteous, punctual

Ji
Review №37

So far... So good! Everything is going perfectly!

Ri
Review №38

Quick professional service.

Ma
Review №39

Just picked up my car last night after having significant damage in car accident. I am AMAZED at the great work. The car is just like new again. They took the time to put items that had been tossed around in my car and put them in a basket and detailed the interior as well. I am THRILLED with the work, the service and the extra touches that made the accident aftermath a bit more tolerable!! Thank you SO much Abra!!

Za
Review №40

Had my truck in for repairs after it was the victim in a hit & run. The entire process was easy & the staff was great! I was constantly updated about the status of my repair and the truck was completed on time.Hopefully I wont have to have body work done again, but if I do I wont hesitate to use ABRA!

He
Review №41

They people are amazing. They went above and beyond to make sure I felt good about the work about to be done on my car. They not only worked within my time budget but made sure I got in a car 5 hours sooner than the rental place said they would do!These people make things happen. Beyond satisfied.

Do
Review №42

Fast expert windshield replacement

He
Review №43

Just had a job done there last week. Amazing customer service. Arranged alternate transportation while my car was being worked on. Great over all experience. I would highly recommend!

Ro
Review №44

The crew and dave from wausau Abra auto body were a class act made me feel very important and Dave sat down with me really explained everything then helped me with questions David totally was professional then keeped in touch throughout The whole process when I was presented my vehicle with it was with a level of workmanship that looks and performs as if there was no damage ever done. The true sign of skilled professionals.The staff from the front door to Daves estimation, technicians, and management greet you with a feeling of customer service that makes you feel welcome and confident their going to achieve your satisfaction.I want to especially thank David who worked with me from day one of the repair from the beginning to delivery by keeping me informed throughout the progress of my repair I will definitely be telling others about abras in Wausau fantastic team and that beautiful work they did on my vehicle my gosh looks absolutely brand new very impressed I want thank Abra and the whole team

Ba
Review №45

Cant say enough about the great job the staff did. They finished the work on my car in ONEDAY! Both my husband Jim and I were very impressed with everyone, and the great job they did repairing my car, We both would recommend there work highly. Thanks again to Abra, you were great!!

Al
Review №46

My wife and I made a pit-stop at the gas station across the street. In my hurry to use the latrine, I accidentally locked the keys in my car (and I left the car running...). I was already running late on my way back to Madison and was needing help fast. When I asked the gas station clerk if they had any tools to help me re-enter my car, she suggested I ask across the street at Abra. The receptionist there was very kind and laughed with me about my mistake as she asked her associate if he would look for a toolkit. He found one quickly and walked with me across the street to help. Within 5 minutes, he managed to roll down the window and unlock the doors. When I offered to compensate the gentleman, he politely declined. I had such a great experience with the kind associates here - I almost wish I needed auto repair so I could give them my business! Thank you all so much!

Al
Review №47

Read brake light assembly had to be replaced.

Ma
Review №48

After hitting a deer on my drive across Wisconsin, I towed my car to Abra Auto Body in Wausau upon recommendation from my insurance company. Especially in an unideal situation, I was amazed by the care, communication, and service of Abra Auto Body. Although I live hours away, I felt connected throughout the repair process through positive text updates (e.g., Relax & leave your worries to us! Parts have been ordered and we will provide an update on Wednesday.), email communication, and phone calls.Because I live out of state, I arranged to pick up my vehicle after business hours. Abra took extra care to ensure my car was locked & safe, with materials to submit independently upon pick up. I was pleasantly surprised to find not only a beautiful external repair, but a dazzling clean interior as well.Thank you, Abra Auto Body of Wausau. I sincerely appreciate your outstanding customer service and efficient auto repair.

Za
Review №49

My sister crashed my dads nice mustang in Wausau and didnt have much of a choice to go to Abra and they did terrible. I have never seen a body shop do so bad at fixing a car. Inside the trunk was missing two of the plastic pieces, and the rubber seal so water poured into the trunk, the ABS light is on, and kicks on even though the tires arent slipping, and the spoiler alignment is so off it looks horrendous, the entire rear end isnt symmetrical including the tail lights, bumper and trunk. They did a terrible job and cant believe they are considered mechanics when you completely forget two obvious missing pieces.

Ca
Review №50

Even when there was a delay, they called to keep me updated. Very professional

Ch
Review №51

Windshield chip repair

Ry
Review №52

Fast work, looks to be great quality

Ro
Review №53

Don’t hesitate to do business

Fl
Review №54

Replace from window shield

Je
Review №55

Had an accident with my car and they got if fixed and back on the road in no time! Great job Abra!

mi
Review №56

Great work and great people

Sa
Review №57

I brought my Audi in to fix some scratches ... they were kind enough to do it at no charge ... there are still some good businesses out there ... I recommend them highly.

Jo
Review №58

Concern with my needs, sought more than one solution to my problem.

he
Review №59

Great services.

Sc
Review №60

Done right the first time

Information
11 Photos
60 Comments
4.5 Rating
  • Address:2625 N 20th Ave, Wausau, WI 54401, United States
  • Site:https://abraauto.com/abra-auto-location/1912-wausau-wi
  • Phone:+1 715-298-0974
Categories
  • Auto body shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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