I moved here almost 5 years ago. This is the only place Ive ever taken my car only place I will. All my brake line busted only took a couple days that was with getting the parts. Then my gas rank leaked and they found that there was a recall and made all the calls for me I just had to take my car to the dealer for the recall. I take both my cars there and the one is a 2020. Great place for you to take your car to get fixed. Pricing is great also. Thank complete car care.
Awesome place to take your vehicle to get worked on. They do amazing work.
I normally steer clear of local repair shops because of stories I have heard over the years. I have always taken my vehicle to a major dealership. However, this last time the dealership said I needed a bunch of work done (costing around $3,000 with parts and labor) The dealership looked at my Jeep 2 separate times. Both times they told me my drivers side boot on the drive shaft was torn. I began looking around because of how much it would cost at the dealership. A good family friend recommended I check out Care Care Complete. He is very picky about who he takes his vehicles to, so I figured Id give them a shot. I even found a replacement part for the drive shaft I brought along with me so they could install it. The mechanics at Car Care almost immediately questioned why the dealership said I needed all that work done. They even asked for a picture of the list so they made sure they got everything. I was most concerned about my drive shaft since I was told twice by a dealership that it was torn. Once Car Care had my vehicle in the shop I was totally shocked. They contacted me saying the drive shaft was not torn and even sent me a picture. I was still concerned so I asked them to look again to double check. The mechanics went as far as taking a video of both the drivers and passengers side of the drive shaft to show me there was no rip. I was completely shocked that I had gone into a major dealership more than once, and they told me it was ripped. When I watched the video from Car Care, the drive shaft was super clean, and had no signs of grease leaking or anything to show a tear. When I went to pick up my Jeep, two of the mechanics asked if I had seen the video and talked to me about my Jeep. They ended up only servicing my Jeep with the things it actually needed; transmission and transfer case service, and a coolant flush. They did check everything on the list to make sure and only serviced the things that needed it. After this experience I will not be taking my Jeep to a dealership anymore. I will continue to take my Jeep to Car Care Complete. Everyone there was fantastic and the prices were very good and affordable. I was very happy with their service and communication. They went above and beyond when they sent me the picture and took videos for me. That proves that they are more concerned about the customer then taking your money. 100% recommend!
Great service. Friendly staff. Very busy (which is good) but got my car in as soon as they could. Great prices!
Ive been looking for reasonable and honest car work. Well I found it 10 minutes North of Waynesboro. Its medium sized with three bays but they run all three at full speed with all the latest gear. They were trained on hybrids too and quite knowledgeable. I had brake, AC, and inspection work done well, smartly, and at a very reasonable price. Through the morning as my car was worked on about four other local farm folk were having work done. That bodes well as our locals really prize reputation and honest dealing. I have no relationship to the shop other than a satisfied customer. My advice - Give these mechanics a try.
Great job, fast, and fair pricing!
Also a State InspectionThe mechanic was very professional and his service was quick and reliable. I will continue to have them service my vehicles.
They have always taken really good care of my vehicles and are reasonably priced
Top shelf auto mechanics -very fair, honest, great troubleshooters Ricky and Justin are the best and their crew its a family-run business with two cracker Jack mechanicsIve taken all my family cars there for the last 20 years!
Took my brand new 2020 vehicle to CCC... The vehicle was completed one day before I was scheduled to even pick it up. Employees were polite and knowledgeable.No scratches or damage to the new car. The exhaust install was professional. Mounted and tightened properly.Total costs were very reasonable compared to other local shops with ridiculous wait times...
I have been taking my vehicle to Justin and Ricky since I moved to Waynesboro 13+ years ago... I am ALWAYS EXTREMELY satisfied with their work, their ethics and their prices! And I will continue to take my 2004 Pontiac to them until the day Justin tells me it’s over. And then I’ll take my next car to them... always a loyal customer... and the only reason my daughter doesn’t use them is because she bought a new vehicle and everything is under warranty... hats off to Justin, Ricky, and Kyle!
Ive been going here for a couple years now. I recomend this shop to everyone I know in Franklin County! Family, friends, you name it. They are friendly, honest, fair and they keep you informed. If you need something done and youre not brand loyal, they wont try to sell you the most expensive parts they can find which I really appreciate. If you are brand loyal, then they will accommodate you. They are patient and they work with you for scheduling, drop-offs, ect. I am very picky and can be a handful when it comes to my vehicle and I can assure you, this is the best shop Ive come across.
Rick and Justin know what they are talking about! Let them investigate your car and your issue and they will have a solution. I almost dumped a vehicle I thought had a bad trans and they made it right again! these guys are great. Trust this shop!
1 YEAR EDIT: STILL AWESOME! Ive now taken all 4 of my vehicles to CCC and they keep going above and beyond. They are busy but still do quality work in a very timely manner without cutting corners or overselling. I tell EVERYONE to come here and you should too!!!!How can I add extra stars??? These guys are beyond awesome. I needed the 100k mile service and they had everything done in a day and was the least expensive around (by a good margin). These guys know what they are doing and they are as friendly as they come. No pushy service. They give it to you straight and dont cut corners. Highly trustworthy and recommended.
Ive been using Car Care Complete for years now and they have worked on multiple vehicles. They offer top notch service and have the friendliest staff around. Rick and Justin are very communicative with what is needed and what should be done. They are very affordable on prices and I have never been overcharged or ripped off. Top notch business!!
I had a major problem with my truckJustin, Rick and Kyle worked quickly and efficiently to get my motor replaced and my truck back up and running The cost was so affordable. I would recommend these guys to anyoneThanks again guys
Amazing garage! They always do great work, and provide the best customer service! They are also quick and reliable for any of your needs.
Great people! Very trustworthy!
Car care Complete is amazing. They were up front with the repairs I needed. They honest and fair. They also run their business with integrity.
The name says it all, literally 🙄!
Very honest owner and the people who work for him . they will help you out any way they can . on several occasions i have either broke down, locked my keys in my car and even a flat tire or two and with one call i had help . they have come to the house and helped my daughter when she had a flat tire . Rick help my wife when she looked her keys in her car . I called Rick and he was there in 10 min. Just call them and check them out and give them a chance .I think the prices are reasonable .
These guys are great! Small, friendly, and very knowledgeable. Ive had numerous vehicles there, and have always had 100% success. Including on my 2007 VW Passat, which wasnt always the case other places. All my major repairs go here. Great rates too! Highly recommended.
An honest mechanic is a good find, in addition prices are fair and estimates are on target. Quality of work is exceptional, and parts used seemed more heavy duty than what was there. My Suburban drives like a new car, and I have peace in mind knowing my family is safe in it. Highly recommended.
I have trusted these men with both my vehicles for over 7 years and they have not let me down. Dont go to the stealership when you dont have to. #localbusiness
I’m not Welthey, but her mom Denise.. we have been taking our vehicles to Car Care Complete since moving to Waynesboro 10+ years ago.. the customer service, excellent work, honesty, and reasonable prices are absolutely wonderful! Justin is always looking to the future of the service of our cars, so there have been “no surprises” come inspection time... yes, I’m driving my Vibe until the wheels fall off, but with Justin and Rick’s services, I would not be surprised if this took another 10 years! Awesome job guys!
This is a great place to have cars etc worked on pretty fast reasonable and very friendly service
Exceptional customer service. Reasonable rates. Very honest and friendly employees. We have been using this place for our vehicles for many years.
I have been bringing all my vehicles to CCC for several years. Company vehicles have made the trip to their garage as well. These are vehicles that get lots of hard miles put on them in lots of adverse conditions. When I or my family are getting in a vehicle, I want to know that competent, knowledgable mechanics have been working on that vehicle to make sure it is in the best condition possible. Justin and Rick are those mechanics. Great, honest, professional. A real blessing to car owners looking for those traits in a mechanic!
By far the best experience Ive ever had at a mechanic shop. Fair prices and amazing service!
Great place to do business with from regular maintenance to inspections to major issues - possibly the only honest guys left! Also very informed on increasing horsepower without affecting reliability ~
I have have service done here a number of times. The service was very good each time! The repairs were made in a timely fashion and the mechanics were very knowledgeable. The prices were very reasonable and I would recommend Car Care Complete for any car repairs!
My landlord who is 86 years old referred me to Car Care complete and when they say old men know what youre talkin about their right these guys are genuine they work at a good price theyve been nothing but honest.Ive been going there for the past 5 years for all my vehicles including a WRX which we did a clutch install axles driveshaftJust this year I had them rebuild my rear differential because their price quote is half of what the Steeler ship charges its hard to find a place that will let you bring your own parts if you want I would highly recommend this to everyone in the local area I live in Frederick now and I still make time to go down to Greencastle because I trust these guys they know their stuff and theyre good people
Absolutely the best, most honest shop around. I wouldnt trust my vehicles with anyone else
Awesome people you can trust
Our guests had issues with lights on small utility trailer as they were traveling thru. Justin made time to trouble shoot and remedy .their issue before they returned to Missouri. Very blessed to have their assistance
Great mechanics with experience and good work. Clean employees at this family run business. Justin is a great guy and does great work!
Fast & friendly service! Made me feel right at home 😊I would definitely recommend this place to anyone in the area!
Car Care Complete offers quality service at a bargain price! Always happy with the service there. They are very knowledgeable and friendly.
Great knowledgeable mechanics. Honest friendly great prices. Above and beyond.Thanks
Justin...his kids...n Rick take good care of us with prompt reliable car repair services. A little out of the way but worth the extra drive.
They good work at a fair price
Hands down the most honest and skilled garage Ive ever sent my car to. Justin and Ricky are auto geniuses
Very honest business, great car care and and reasonably priced.
I was in the Hagerstown area when my 2004 Ford F250 broke down in my hotel parking lot. I had it towed to Car Care Complete, primarily because I know Justin and his straight up and down communications. I rode with the WAS driver to his shop where they quickly diagnosed the FICM module as being bad. The next day the part came in and was promptly installed. They did recommend that I replace the batteries in the truck I agreed and they installed new batteries in just a few minutes. They did all the work and replaced the FICM and both batteries cheaper than I could have purchased the FICM for! I was very pleased with there prompt service, quick diagnosis and prompt service. They even showed me the old FICM and it was very obvious that at least 2 of the capacitors were blown. I night recommend Car Care Complete from minor service to a major repair the staff was friendly and the garage was organized even though they were adding additional bays at that time. Im headed back that direction this weekend and I may have them ck out an ignition problem that I have as well as my 4 wheel drive isnt engaging! Its hard to find good mechanics especially those that have a good pricing stucture!
Vehicle inspected pre-purchase and was told it would pass inspection took to another mechanic for PA inspection and found holes in the frame and gas tank. Justin from Car care assured me the the vehicle was fine before buying.
Great people hometown service
Great mechanic
Always have done good work on my cars