Great place to get Covid shots.

Prescription wasn’t ready after waiting for 4 hours and was told to come back in a hour because they needed to pull it and tag it, so I received a notification 1/2 later that it was ready and went to get it and still had to wait 15 minutes. This location is not very efficient and very rude. They need to learn that customer service is a big part of their business and that the customer pays their wages!

I love CVS...they are always so friendly and helpful. They are very concerned about your well-being when it comes to your prescriptions and always make sure that I am not taking something that is going to interfere with another one. Plus I love the CVS rewards that I earn because I use them for items that I need and I dont have to pay for them.

Worst pharmacy and costumer service there is! Extremely slow and rude!

I’ve been picking up medication from this pharmacy for 2 years now and every single time I do the wait time is nearly an hour. It takes 15 minutes for them to talk to you through the drive through. They only have one speaker and two lanes so how does that work?? I quick 2 minute pickup takes a whole hour and it’s ridiculous.

Prescriptions on time,shop other items of necessity st good sale prices. Convenient location from 🏡 home,excellent drive thru.

Since this is the location my girlfriend normally uses I will post here, but this applies to the entire corporation as of this weeks experiences.Goodbye CVS. Dont bother texting that my prescription is ready for pickup when it never is. I have moved all of my business elsewhere. ALL. If Im ever in a cvs parking lot again please call motorist assistance because Ive broken down.Everytime I hear someone mention cvs I will share my aggravating experiences and the solutions Ive found saving both time and money shopping elsewhere. Yall absolutely suck.

Like to give CVS a 0, but wasnt an option. The staff at the pharmacy is beyond a joke, turnover of people is unreal, a revolving door. The pharmacist manager needs help asap with her people skills and customer service, she clearly has some person issues that need attention asap. She fills the need to place herself in between me and a vet, and takes it upon herself to stop filling my animals much needed medication due to her thoughts, not sure this is legal, but rest assured I will be filling a complaint again her, FYI, check your meds because she seems to have issues getting them right.

Nice clean store with a good variety of convenience items and friendly service.

While their web site says they provide walk in no appointment yet after driving over 30 minutes into town we were turned away because we did not have online appointment set up! Chage the web site or inform staff that WALK IN VACCINES ARE AVAILABLE

Never have I had a time where the store wasnt neat and the staff wasnt friendly and helpful.I get all my photos printed at CVS on Broad St.

No communication to speak of.Tried to switch me to a generic for $1,000. When I was already on a freeProgram with the manufacturer.I wont be visiting CVS again.

Just left the broad street location in Waynesboro.. didn’t even want to rate one star but had to so I can post this review.. THE GIRL ASHLEY THAT WAS WORKING THE WINDOW WAS EXTREMELY UNPROFESSIONAL AND RUDE! SHE SHOULD NOT BE WORKING WITH THE PUBLIC BECAUSE SHE HAS ZERO RESPECT WHEN TALKING WITH CUSTOMERS.

Covid testing sign up is useless when the # sent to verify email is not accepted. Months ago it was sent as a text. It was perfect. It was emailed with a # that did not work.

This CVS goes out of their way to belittle,humiliate and embarrass customers who use Good Rx or any discount. Not everyone has great insurance so treat them with respect. Stress must be getting to them.CVS on Main not as bad but Ill tansfere everything to Martins for much better CS!

I’m from PA they helped us get my husband meds and it did not cost a lot

Ive been cancelled on for a covid test twice at this location and once at the one on west main in the last 2 weeks. Today was my third reschedule and again I get there and Im told the (apparently only) person who has been trained to get into their system and pass out the test is not there, yet again. I was exposed on the 15th and Ive been trying to get a test since then. Ive shown no signs of symptoms so Im not actually worried at this point. Its more so the issue of why do I have to schedule an appointment 2 days in advance to be cancelled on at the time of my appointment? I had a feeling this would happen and I attempted to schedule 2 appointments so Id be able to drive to their other location if I was cancelled on at this one but their website doesnt allow you to schedule two appointments in a day. Ive taken off work for this three times now. Im supposed to leave the state on Saturday and wanted a test done before then and now thats not going to happen. Every single pharmacist in the building should be trained on how to give out a self administered test. It has been almost a year since all of this started and there is absolutely no reason for this level of incompetence. If you need a test done dont bother trying to get one here. Theyll just waste your time.

The pharmacy workers are extremely rude when dealing with customers. It doesnt matter if the customers are elderly or young. They are very short and give incorrect times of when prescriptions will be ready. In my opinion theres no excuse for such poor customer service. People dont have to shop at these locations.

I wanted to say a thank you to the associates at this CVS location. Since Walgreens closed I cannot imagine how you are all keeping up with the level of demand that is now placed on your shoulders. Between the added pharmacy customers(I am now one) to covid testing. I came in recently on December 8th and the manager Gregory rang me up due to low staff. He was so kind and patient treating me as if I was the only customer, even though clearly busy.Also I was helped on the phone by Brittany in the Pharmacy. She is a gem. Thank you Brittany for your kind and cheerful help. It really says a lot that even under these strained circumstances your team still shines.

Every time I visit this pharmacy, the folks who work there are pleasant and helpful, even when theyre terribly busy.

This place is a joke. If you’re in need of something, go anywhere but here. They never restock anything and they can’t be bothered to help. In the past almost year I’ve lived in waynesboro, this place has never had any options

I went in on a Wednesday morning to attempt to have my prescription refilled, however I was told by a pharmacy tech that my meds wouldn’t be available until Friday!? So what, if I’m a diabetic and I’m out of insulin, are you just going to let me die? Terrible service

Awful. Order was sent in and not processed. Waited In line 30 mins to be out of prescription. They said come back after 12p the next day. I did. Order was still not filled. Had to go to other CVS to pick up another order. Will be transferring to another pharmacy. Awful. Poor Communication with clients and doctors sending in orders.

This is the slowest CVS location I have come across in 10 years. As I’m writing this, I’m sitting in line for the pharmacy and it will be no less than a 20 minute wait just to pick up prescriptions that are filled. They are always behind. They are always in less than happy moods. It’s a chore to visit this cvs. I will be switching my pharmacy from cvs to one of their competitors.

The drive-thru pharmacy has a sign that says “full service available in both lanes.” However, they can’t send liquids through the shoot to the outside lane. I understand why they can’t do this, but the sign should be changed or removed. I had to get back in line and lost my spot. Not a big deal, but inconvenient.

The pharmacy here is great. The staff is friendly and more than willing to help you find the best prices using coupons.

Great team !

The people in the pharmacy at this location has a little to be desired. They are not good at customer service and do not care for the wellbeing of the minor patients.

When I needed a prescription filled & my doctor hadnt filled it out correctly, they faxed it back to him with what was needed. I call that good service.

Very friendly & Courteous

Friendly staff. Well stocked shelves.