Tim and Tyler arrived on time and proceeded to get the job done. The door turned out fine. Tim proceeded to explain everything I needed to know about the key pad. I decided to have the window section on top after they installed the door...they changed the panels with no problem. They were very polite and efficient. I would recommend this company .
Mike came out and fixed my garage. He was on time and very knowledgeable. He was very polite and friendly with a great work ethic. I highly recommend this company for any garage door repairs or maintenance.
Mike was right on time! He was very knowledgeable and courteous. He saw what the problem was and he got it fixed. I appreciated how he explained what was wrong and what I needed to do to prevent it from happening again.I would definitely use Blue Ridge Doors again. Thanks for a job well done Mike!
Mike came out recently and was very nice and knowledgeable. He was able to find our issue and fix it in short order. We would definitely give him a call again if we ever have another issue with our garage doors.
I usually do not take the time to go into detail, I usually give em the stars and leave it at that but I was compelled to so today by the truly wonderful experience I had with Tim! I was very anxious about this call, coupled with the fact that I hadnt had use of my garage since the problems came about but Tim was a wonderfully patient man that, everytime a snag or a problem came up through the process, he just acknowledged it, fixed it and moved on without a bit of frustration or stress, all of this while taking the time to play and love on all 3 of my dogs and was professional, kind and courteous. Tim will be my man for any repairs from here on out. Keep up the great work and thank you for everything!
Tim came to fix our garage door. Put up a new motor. Answered every question we had. Set up a new remote control very fast. Very professional. Very satisfied with the service.
Whole experience was great. Jason came by my house to check out the garage door I needed replaced the day after I called. Very polite, professional, and friendly, he was upfront about the cost and it never changed once he gave me my quote. The technician came promptly at the time they told me they would, was friendly, cleaned up after himself, and did a fantastic job on the door. 10/10 would recommend.
My garage door wouldn’t open. I called and the technician asked me a few questions and set an appointment for someone to come out in under 24 hours. In that time I was able to get the door working but still wanted someone to come. I received a phone call and Mark arrived at my home. He put my mind at ease and re calibrated my door. He was so thorough and nice. If I ever have any other garage door repairs I will definitely be calling and asking for Mark!
Mike and Dwayne were the men that came to remove old door and install the new door. WOW. What a 2 man team. On time to start work and got the job done expertly and efficiently!! Dwayne had to go downtown to off load a truck and Mike kept working!!2 top notch guys, very polite and courteous!!Jason the salesman was very good to work with!!Not pushy, came up with several good ideas and double checked his work.Blue Ridge Doors is a class act company! I highly recommend their doors to anyone!!
Tim is a super talented man. Quickly assessed the problems and repaired the garage door saving us some money. Thanks a lot.
Had to get the bottom gasket replaced on my garage door. Mike did a great job, installed new gasket and it works perfectly, oiled joints, springs, adjusted rails. Highly recommend this company for your garage door repairs!
Tim was excellent and professional. Quick service!
Mike was fantastic today. On time. Friendly. Competent. Great experience all around
Tim did a great job! Had to replace a broke spring (door wouldn’t go up and car was stuck in garage). He was very fast and well spoken. Thanks Blue Ridge/Gorilla Doors.
I hate to be the odd ball, but my recent experience with Blue Ridge was less than pleasant. 19 years ago, Blue Ridge installed five car garage doors and two garage openers in our new house. Every thing was functionally normally. All of a sudden the belt on one of the openers broke. I called Blue Ridge and was quoted $130 for the belt and $200 to put it on. When I questioned the labor, I was told the business has been bought by a new owner and the minimum on labor now is $200. The former owner was charging $95 for the visit.I called the maker of the garage door opener in Arizona for advice. Much to my surprise, I was told the unit in question has a lifetime warranty on the motor and the belt. They are shipping the belt free of charge with easy-to-follow instructions. Meantime, I checked with a local installer. He said it takes less than half hour to replace the belt.Having been a professor of business for decades, I thought Id give Blue Ridge feedback about the warranty. I talked to the manager and before my first mention of a warranty, he was overtly so much on the defensive I thought he might have a seizure. I apologized and gracefully ended the brief call. I kept wondering where I might have been wrong.
Tim was great. Professional, friendly and quickly resolved our remote control problem.
Quick, efficient, friendly and invested in doing a good job. Thank you for helping me (and my garage door) out of a jam!
Mike was our installer. Gave us a call when he was on his way and showed up on time. Installed our garage door opener much faster than I expected. Very professional and knowledgeable before he left he showed me how to work everything and tested everything as well. I would highly recommend Blue Ridge Doors!
One of the springs in our garage door broke. The door would not go up either by the automatic garage door opener or manually. I called Blue ridge Doors. I explained my situation in that I need to get out through my garage to be able to get outside and into my vehicle. They sent Mike right out that day. He did a great job of the repair even though it was difficult. I would highly recommend Blue Ridge Doors.
Super friendly, quick service at a reasonable price.
We love our new door. Professional installation from Mark and Kobe. Such a great job!
I would highly recommend Blue Ridge Doors. Mark was very friendly, personable and helpful. He let us know when he was on his way and was right on time. They installed the original garage door openers 21 years ago and just installed a new one today. Absolutely no complaints. 5 ⭐️‘s!
Wonderful experience with Mike today!He’s friendly, curtious and came right away!
I fix most things myself, but this RV door lift was 14’ up so I needed help. I called and they were really helpful and quick to fix my opener. Mike was super friendly and had all the parts he needed on his truck. I would definitely use this company again.
Quick response to a call for service. Mark was very pleasant and helpful. He answered all my questions and made several helpful suggestions to address my concerns. Their doors have held up very well over the years. They installed openers over 19 years ago and they still work very well with no problems.
Mike and Cole were phenomenal! They were professional and explained everything in a clear and concise manner. I thought we’d need a total replacement but they were able to put my mind at ease and fixed our garage door at minimal cost!! And they were just really nice guys! We highly recommend them!!
QUICK and professional service! Our technician, Tim, had the job done in less than an hour and a half!! Personable service, thorough explanation of garage opener operations, and really understanding to needs related to not being present at the home. Would highly recommend!!
Thanks to everyone at Blue Ridge Doors, from Lisa in the office, to Mike the service tech, for coming to our rescue when our garage was having issues that my husband and YouTube could t fix it. Customer service was top notch. Mike clearly explained in detail what was wrong and gave me my options up front to fix. Even willing to FT with my husband at work to show him the issue. Recommend them to anyone! Thank you and stay warm!
Quick response and service. Courteous and informative
Tim from Blue Ridge Doors came out to repair our garage door. He was knowledgeable, courtesy, and able to make the repair quickly to get us up and running. We would call Blue Ridge Doors again without hesitation!
Tim, Dakota and Cole did an outstanding job of installing our new garage door. They arrived on time, and coordinating their effort, so the door was installed to our complete satisfaction. Were we to ever need another garage door installed, we would want this team of men to complete the installation.Tim was a pleasure to deal with and was the consummate professional.
Great service, Tim is very professional.
Scheduler and Tim were great! On Sunday, the spring on one of our single doors broke. Called Blue Ridge at 8:20 am Monday, and Tim arrived by 12:30. Within 40 minutes, work accomplished! Friendly, prompt service, which is such a gift! Thank you Blue Ridge Doors!
Did a great job. Door was installed quickly and professionally. Staff are extremely courteous and walk you through everything to make sure youre happy with the work. I would recommend Blue Ridge Doors to my ex-wife with confidence. And believe you me, that woman dont like nothing. If its good enough for her its good enough for you. Shop local!
Blue Ridge Door was very knowledgeable of the broken shop door and arrived with all the part to fix the door. Mike was very efficient and professional. Mike had my shop door working like new better than it did when another company installed it originally. Mike knows what he is doing. Great job!!!
Sales and installation team did a great job. Courteous, professional and knowledgeable.Thanks to Jason, Tim, and his young assistant.
I always receive great service from Blue Ridge Doors. Tim installed a new garage door opener today and was very efficient and knowledgeable. Great company to work with!
Great service start to finish, I was kept informed of delivery installation etc. Fitters were very neat tidy and helpful and customer oriented. Highly recommended
Showed up on time. Did the work quickly at a fair price. Tim did a great job!
The service was great.Tim & Dwayne were great. Very professional, installation went well. Everything went perfectly! These guys are great! I highly recommend their services!
They did an excellent job! Installation was extremely fast. I would recommend them to anyone that wants to install a garage door opener.
Mike did a terrific job... prompt friendly professional service! and now my garage door works!!! Thank you Blue Ridge Doors!
Not only was the product (garage door opener) amazing, so was the installer. He was professional, friendly and incredibly efficient. He showed me how everything worked, programmed the remotes and key pad and even the car. I highly recommend Blue Ridge Doors.
Excellent service. He did a great job and was very nice and professional. I would highly recommend him with no hesitation.
My garage door cable had snapped. Tim got here on time, fixed the problem quickly, and took the time to explain some maintenance tips to prevent problems in the future. Strong recommend.
Fast. Prompt, excellent service. Friendly technician too! Highly recommended.
Mike was super fast and professional. Great price too! A+ and the company supports JMU!!!
Needed new spring, came out same day and Tim was friendly and efficient!! Could have not asked for a better experience!! Thanks.Barry & Kathy
Mark Graziani did a fantastic job in hour house. On time, clean, fast and cordial. Great experience. Great service
The technician Tim was great! Very professional and quick with the job. Would definitely recommend!
Tim did an amazing job taking care of Debbie’s garage door issues. Would highly recommend using Blue Ridge Doors.
Tim did an excellent job, above and beyond. He took care of all the problems. Wonderful worker.
Mike promptly replaced my garage door today. He did a great job. His helper Tim was nice as well.
Great job! Fast, professional and on time! Thank you!
Tim did a great job fixing the garage door, fast and efficient. Highly recommend.
Chris & mike & Kobe was all great to work with and did a excellent job!
Tim was great. Couldnt have ask for a better technician, very knowledgeable and highly professional. Will call Blue Ridge Doors every time, Couldnt ask for a better business.
Mark from Blue Ridge Doors came the day after I called. He was polite and professional. The door was fixed in a little under an hour.
The technician came to review a problem that turned out to be minor. He gave me information on how to resolve the problem should it happen again and also information on other potential problems should they occur. He was very helpful. I am glad he made the call.
Mike and Mark were very efficient and informative.Great detail. And super friendly as well.
Wonderful service, Tim did a great job. Highly recommend them!
Fast response, quick and easy install of springs! Was kind to my dogs!! Highly recommend Tim!!!
Tim was great! Excellent service.
YAY! My garage doors work again. Tim arrived on time, diagnosed the problems with our garage doors and made things right!
Great service! Would highly recommend to friends.
Tim did a great job! Was very prompt and courteous. A+++++ service!!!
Tim showed up in record time. He replaced my motor.. His workmanship is Excellent!!!
Blue Ridge, Chris and Mike in particular, were absolutely spot on professional, super expeditious and very reasonable $. Would recommend any day!!!!
Excellent service. Would definitely recommend.
Prompt, fast service. You can’t beat that !!
Very good service by a friendly, knowledgeable technician.
Mike and company were prompt and got our broken dinosaur of a garage door running again super quickly. Best it has ever worked.
Great job by Mark. Appreciate quick response
Tim did a great job and was very friendly.
Great job ..quick service.Tim was fast and efficient.
Tim Adams did a great job.
Great company. Great service!
Excellent job, workman ship excellent also
Arrival was prompt, service was thorough, and Mike was friendly and knowledge.
Tim was here today and was a magician to get my door bent out and working till I can order a new door from Blue Ridge and get it installed. He also got the eye working on my second door.
Tim was quick and efficient. Would use this company again!
Tim showed up on time and was friendly and did great job
The service was fast and done well!
The staff at Blue Ridge doors is phenomenal!
Nice to meet Tim, another vet, who explained fixed and gave tips for the door problem I had.
Excellent and timely service!
If you need new garage doors (or service for older ones), dont even consider any of the national chains (AKA franchises)! Blue Ridge Doors is an outstanding company who stands behind their products with knowledge, care and excellent customer service. They installed three Raynor doors for us this spring and they are exactly what we wanted. Each door had a slightly different installation need and it was no problem for Blue Ridge. Our architect liked ours so much that he had Blue Ridge install a Raynor door for his new home! ( I accidentally backed into one of them yesterday and Blue Ridge was out within two hours to fix it. Because the Raynor doors are of such high quality, the damage was very minor and the technician was able to repair it right then. ) I would absolutely recommend this company. Thank you Blue Ridge!
Excellent service! Came to program a new opener, fixed the old one instead! Polite, fast service (within the hour!), and patient with my questions.
Great service s
I recently had two new garage doors and openers installed and could not be more impressed. I did my dudiligince, and compared with other companies. They were by far the superior company. They were reasonable, and their expertise set them apart. I highly recommend!
This is a solid company. The owners are knowledgeable and the entire team is friendly and caring. Highly recommend!
Ridged and not willing to service ones it is sold.We installed 6 brand new doors in 2010 and the service after that was terrible.It was a constant battle for 4 years.This year we had new construction and we needed 8 new additional doors.Blue Ridge did not even came out for an offer.
Found exactly what I needed.
Not dependable and not quality doors
On time and professional service. Mike went beyond repairing my snapped coil and serviced the loose connection on the wired control. Thank you Mike.
Mike was great. On time, called ahead, explained everything he was doing, and he had history on this opener from its installation in 2004. He put it in! Could not be happier. You are lucky to have him and so am I.