Justin, the manager and the staff were fantastic. We had a delivery issue on a chair and they were very helpful in resolving our problem. Our chair was damaged and they had us bring it in and got the whole issue resolved with a new chair. It seems that many businesses don’t care after the sale but they did. Justin wanted to ensure we were completely satisfied. If you are looking for quality furniture at a reasonable price, shop Home Zone. Their staff is helpful, and work to ensure you have a good customer experience. Thank you for helping and ensuring our customer loyalty.
Wow! The associates at Hone Zone were great! There was no pressure, no following us around, but they were always able to find the answers to our many questions! We truly e joyed the time there. Our new bedroom suite and our new loveseat look fabulous. The delivery folks were the best we’ve ever seen.
We just bought a house in the area and we we’re shopping for furniture for my large kitchen counter and Home Zone-Weatherford had the right price, size height, color and I didn’t hesitate to make a purchase. The quality of the chairs is great.They have very unique furniture and well built.Talking of the customer care the staff are well organized and have very good etiquette very informative, They gave us space and room to look around and when we decide on what we wanted. Cody and Sam were very professional and helpful 😊.Should be back for a living room Sectional and other odds and ends to finish up my house set up.
Cesar Lopez was absolutely wonderful. He took great time with helping us buy the right furniture for our home. He was very kind & curtious & extremely informative about the all the furniture. I would buy from Cesar Lopez again in a heart beat.Sincerely, Trina Mann
The sales people in the store are nice and helpful but the service department is absolute garbage. I bought a recliner a year ago and had to file A warranty request on it immediately because the legs wouldn’t come out. After 6 months I contacted them to see if I could return the recliner (it was paid off) they said no and that there’s nothing they can do. They offered me an $80 care package for a busted recliner. Here I am a year later still waiting for them to come fix this stupid recliner.
Dana was awesome, she exceeded every expectationWe had. No pressure, very knowledgeable and super friendly.If you’re going to buy furniture anytime soon, get to their Weatherford store, for their moving sale.Soon they’ll be in their new store off interstate 20 in Hudson Oaks.
Awesome experience at HomeZone today! My parents bought their furniture at HomeZone 7 years ago and it’s still in incredible condition. My boyfriend and I were in the market for a couch and only went in to look today...we definitely bought a couch. Awesome that we were able to customize our items for no additional fees! Sam, our associate that helped us, was AMAZING. She was so knowledgeable about deals and even helped us settle on a final customization. We couldn’t have asked for a more smooth experience. Will be back again! I can’t wait for the couch to come in.
Dana was my sales person and was knowledgeable and excellent to work with. Im looking forward to my delivery. The entire staff was friendly and fun to work with.
Dana and her manager took AMAZING care if me buying furniture for my kids. Top notch service, good prices and great furniture. Thanks Dana!!!
Sam and Justin... great one two punch as a sells team..Thanks for your help the my new bed set
Dana McMichael was amazing. The team made sure I had everything I needed. I will definitely be back.
Buyer beware. They do not honor their warranties in a timely manner. Bought a reclining couch less than a year old the metal broke. 8-10 weeks before they can get parts another 1-2 weeks before repair. Cant use that side of couch. Quick to take you money even quicker to leave you hanging when their product breaks. Not to mention Ive never had a couch break especially less than a year old.Responded to their post got a email from there regional manager Randy Reams stating there is nothing they can do. Company does not stand behind their products or warranties.
Every employee was super helpful and kind during our visit. No one pushed us to buy anything or constantly stayed with us at every turn. We were able to look around and take in all the options on our own. When we did have questions, there was always someone willing to go above and beyond to find the answer without trying to upsale us or force us into something. Dana greeted us at the door and asked what we were looking for that day, pointed us to where to go & let us shop. When we were ready with our decision she was prompt in checking stock before starting the buying process & then walked us through step by step of it all. We are thoroughly satisfied with our experience & will definitely be returning to purchase the other furniture items on our list when were ready to buy. Great selection, great quality & outstanding service!
We recently ordered and purchased from the home zone weatherford location. We came in the store about four times to look at the same couch. We were greeted each time, everyone was extremely patient, and we did not feel pressured to buy. They do not have it where you have to buy the entire room set up, we were able to go through and customize just as we wanted our house furnished. To top everything off, my husband took our vehicle down to Lowe’s to continue shopping. The manager without hesitation gathered my things and walked me and my new purchases all the way down! Which just put the cherry on top of our excellent experience. We cannot wait for our new comfy couches to come in!
Ver friendly and not pushy while we were looking for a table. Delivery was on time and fast. Great experience and will definitely use in the future.
Dana was so helpful! We bought a dining table and chairs. We will be back for the bed set she provided us measurements for next week. Thank you Dana!
Dana was awesome. She put up with my husband asking a million questions. She deserves a raise. Awesome store.
The people are very friendly here. We’ve bought a few times for houses that we getting ready to put on the market. They have a lot of cute stuff!
Cody at the Weatherford location is totally awesome! He took his time explaining and answering all our questions. I will definitely tell anyone looking for furniture to go to Home Zone and ask for Cody!
Cesar Lopez with Home Zone Weatherford Txwas a very pleasant person to help me with my purchase . He processed my order with ease and made sure all of my questions and wants were met with his positive and professional attitude.
The store was clean. Sam helped me originally and was very knowledgeable, kind, and helpful. Thatcher took over applying for financing. Sam had to help him a bit being that he is new, but he was also kind, helpful, and knowledgeable for being new.
We loved our second time in we then from second republic. Will recommend to others. Thank you
Dana has been so kind and so HELPFUL every time I go in. I will make sure to keep asking for her! Thanks Dana!
They have nice stuff but unfortunately they did not have anything to fit my California king bed
One star is to high for their customer service and management team. The wife and I go into the Weatherford store to buy a dining room set. Sales person was great. That next Thursday the items were delivered. I get home and notice the boxes were damaged. I go to assemble the table and notice all the legs have deep scratches. I call to notify the store and that is where my experience goes down hill. The girl that answered the phone didnt want to hear anything, just told me to email pictures. I get call at the end of the week to tell me they want to come by a week later but will not give a time frame when they would come by. I push the issue and keep requesting a time frame. I am told I would get a call the day before with details. Ask to speak with a manager and told I would have to email because they didnt take calls. I finally get the manager of operations to call me. He starts off with an attitude. I try to explain the issue and he keeps interrupting and talking over me. I finally had enough of his attitude and will be returning the furniture.
Super nicely styled building. The guys were super helpful and attended to all my questions and needs! Duncan was helpful with moving my dresser into my car and was careful as to not scratch my dresser. Super impressed with the service and will return again and tell others to do so!
Excellent store. I love the fact that they are not pushy and are truly there to help. Purchasing and delivery were super easy and fast. Highly recommend this store and we will continue to use Home Zone for further furniture purchases.
A really wide selection of good quality furniture was in the Weatherford store. Our sales associate Sam “Samantha”, was very helpful and answered the many, many questions we asked. She was very friendly, professional and pleasant to work with. The reasonable price on items purchased was an added bonus. Stop by and visit with Sam, tell her Larry sent you.
I shop at the Weatherford store. Monica is very knowledgeable about the merchandise and has great customer service skills!
Monica made my experience great. She was very helpful, and I will definitely be coming back in the future.
WOW. So my friend and I entered the store and were greeted by Thackery ( that is it. He said hello and let us know if you need any help.) My friend found a bedroom set she liked and had a few questions and went and got Diana. Diana came over and answered her questions and then let us know she could run a quote for the items my friend was interested in and asked us if anyone was helping us and we said no and she said ok just wanted t make sure because the other people pick on me for this stuff (WOW RIGHT?) So we proceed over to the computer that Thackery was using and she politely asked to use it so she could run the quote. He immediately buds in with “were y’all looking at that bedroom set? Ya I saw y’all looking at it and I looked it up and we have no king size available” Diana tells him we were interested in a queen and she asked if anyone was helping us before she proceeded and we told her no. AND HE STATES “well I greeted them at the door” EXCUSE ME? Ya you said hello let US know if you have any questions. DIANA was the one available when we had questions he sat behind a computer and watched us look at the set and even looked it up but did not approach us again to discuss it. He then proceed to push Diana out of the sale and continued with the quote. He was not personable and had to ask everything that we just discussed with Diana. All my friend wanted was a quote and this dude couldn’t even let her do that. Diana has already made a statement about how she was picked on by people telling her it was there sale. As far as I’m concerned (PS should mentioned I have worked for commission before) that was all Diana’s sale he sat behind a computer and let her do the work and took it from her. Definitely won’t be purchasing anything from Thackery let alone a store who’s male employee belittled a female in front of customers.
My experience was excellent. The sales team was not too pushy or standing over my shoulder. They were polite and I walked out with some great furniture for my new house. Thank you!
I went into Home Zone in weatherford with my mom To look at living room sets. Samantha Mclell was very helpful with all her questions and getting her a quote for the set she liked. She has not purchased yet but it was a very positive experience. Bobbie WhitakerIf she decides to buy we will return to Samantha
Dana is the best person to go to if you want great customer service
We needed to get a few things for the house so we stopped in to look around. Darren McCabe met us soon after we entered and helped us every step of the way. His knowledge is impressive, as is his customer service skills. It is good to see that hard work and service are understood by this wonderful young man and the company writ large.
The BEST Customer service my husband and I have ever have. Every single employee stopped to ask if we need help with anything or had any questions. Kristina and Cody were incredibly knowledgeable about all of the products in store and online. Buying a new couch was easy with these friendly faces! I will definitely recommend this store to everyone and will be a loyal customer.
Found couch me and my wife where looking for to fit in our new apartment. Dana help us get in order and setup for delivery by Tuesday of next week.
Cody was so helpful. Took the time to show me around and was so patient with us. Everything from the shopping experience to the checkout to the delivery was awesome. truly a great place to shop for furniture. Would highly recommend this company to do business with
Had a great shopping experience. Cody helped us and answered all our questions.There was no pressure to buy and they let us sit there as long as we needed to decide what furniture was best for us.
Upon entering the store we were greeted by Jake. He had a very warm greeting smile when he approached us and made us feel very much at ease and welcomed. Jake was very well-groomed and had a great personality. We knew the style of furniture we were looking for and he was very knowledgeable about the product. Jake was very easy to talk to and made our buying experience very pleasant. We would recommend Jake at Home Zone for any positive purchasing experience. There was never any high-pressure for purchasing. After the purchase Jake thanked us and walked us to the door. Jake said that if there was anything that was to go wrong with the delivery and set up to give him a call and he would make it right. Overall, the purchasing experience was very good. Jake expressed his gratitude for the business. We found Home Zone to be a great shopping experience. We will go there for any future Furniture purchases. Thanks Jacob for a great job!
First time at Home Zone was a great experience. Our salesperson BRYANT SMITH was fantastic and we appreciated his help with our purchases. He was knowledgeable and efficient. Kudos to Bryant and to store manager Justin.
Bought chair and couch on a Friday, told they dont have couch, but it will be delivered to store Monday around midday, maybe 1 oclock. Ok we can wait til Monday. Pay for both, take chair home on the spot.Hang out in town Monday waiting for a call til about 4, go in person to check on it, have receipt. He asks for receipt looks at it, says yeah truck is back there unloaded, but havent checked it in yet we will call you in about an hour or hour and a half.Wait two hours, call them, he said oh no your couch wont be here til Thursday. We were in person earlier you said it just hadnt been checked in. He said no I said IF it was back there then we would call you.Waited almost all day Thursday for them to call and finally called them late. Yes its here ready. Great thanks. Pick it up. Get it home. Unwrap it. Awesome! (Pictured)Call and tell them we need a new one this one is messed up. Ok Monday again, saw that coming, please call us Monday! Guess who has to call... of course WE do. Tuesday. Hello do you have it yet? Yeah its here. Ok is it good? Have you checked it? No. Can you please check it before we come up there? Yeah we will check it and call you..... they dont call. We call them back awhile later did you check it? Yeah this one is messed up too we will have to get you another one.Face to face with the manager on duty later...We are very frustrated, please help us, when is the soonest can you get us a new couch?Ummm Monday MONDAY???? Again? (Thats 17 days for something that was promised in 3)Will you deliver it for the inconvenience to help us out. No. You didnt pay for delivery Anyway you can get it on the Thursday truck? (Truck comes from Arlington) No its already loaded (acted like this was a crazy idea) I wanted to ask if he even tried to add it to the truck, or why a truck an hour away was loaded and locked in 2 days in advance, but at that point it didnt really matter.Things happen... but lack of communication, and unwillingness to try to make it right (we didnt want money just compassion)... They never made it our problem, it was always just our problem.Returned it and drove to Fort Worth to go to Ashley. Sorry, we tried to keep our business in town.
Duncan was the most helpful salesman we have ever worked with! The absolute best! We have purchased multiple times because of his professionalism! Thank you!
Excellent customer service! Cody was Fantastic! Found the furniture we absolutely loved, thank you!
My wife and I had a very pleasant experience at the Weatherford location. We were looking for a new bed and bed frame which can be difficult when people are trying to sell you other things. Our experience was the opposite. We were greeted immediately by Cody an exceptional salesman who was very knowledgeable and listened to what we were looking for. By listening Cody was able to help us select the perfect set up in a timely manner. Would recommend Cody to any one as well as Home Zone in Weatherford.
Chris was very easy to work with! He pointed me in the right direction of where to look and never pressured me. He was able to answer any questions and got me checked out and delivery scheduled very quickly.
Dana was very friendly, knowledgeable and efficient!! I will be back!
Sam was so friendly and helpful throughout my entire experience, not pushy or overbearing, she gave me time to look at everything and gave me all the information I asked for. I left the store getting exactly what I went in for, new couches and a beautiful new dining set!
Great job Weatherford Home Zone!! I was helped by Samantha and Skylar! Highly recommend them! Very helpful and kind!
I have bought furnaces here three separate occasions already and as always my experience couldn’t have been any better! They kindly answered all the questions I had, were patient, never did they pressure us, they helped whenever needed, also the offered ice cream and was such a friendly staff. I definitely recommend shopping here.
I got a great deal on some living room furniture which is exactly what I was looking for. All the sales associates were great and very helpful! The young men who helped wrap and load our furniture did a great job as well and it was so cold that day! I look forward to shopping with you guys again!
We went to the Home Zone Furniture store in Weatherford TX to purchase living room furniture. We were immediately greeted by a young lady named Sam. She knew where to lead us to find the style we were interested in. Sam helped measure the piece, which we determined was not going to fit the space we had intended it for. Sam then took us to a sectional that was customizeable in hopes that it would better serve our purpose, that too did not work for us. Sam then went to a computer to look up options while we continued to shop. Sam was able to find a set that was available in our original style, color and fabric - fabulous! Sam then helped pick out 2 Accent Chairs to coordinate with the Love Seat and Recliner we were purchasing. Any time we needed to ask a question, Sam was right there to assist us. The whole process took a significant amount of Sams time and energy, which made our shopping experience phenomenal! Shes a keeper!!!
Great buy! Many styles of furniture to choose from at VERY affordable prices. Wasn’t pressured, we were able to take our time to make the best decision for us.I will recommend Home Zone to anyone looking for furniture.
Great experience. I love that the employees are not pushy sales people. They introduce themselves and ask if you need help but actually get when theyre not wanted around. I would definitely recommend and will be going back in the future.
Carlton was very understanding and was not pushy. They had an area for my son to watch a movie and play while I completed all paperwork. The only feedback I would provide would be providing more insight on your furniture when a customer is torn between one piece or another and being up front about the cost of additional pieces (mattress protector and extended warranties). Im happy with my purchase, but those details would have made it a better experience and provided more clarity.
Awesome sales guy and great prices. They even agreed to hold our furniture and deliver to our new house after we move in. Great all around experience and Cesar Lopez was a fabulous salesman!!
Beyond frustrating to deal with- I have had the same piece of furniture delivered damaged three times in a row now, in a process that has taken a month, and is still ongoing. Nothing has been done to make the situation right- just put at the end of the line to wait and see if they can get it right next time. They really try to sell you on the customer service, but will do nothing to fix a problem they have created over and over again. Customer service couldnt be any less helpful. No one being held accountable here.
My fiance and I bought a living room set from Home Zone and the experience was great! Jacob met us at the door to introduce himself and offer his no pressure help. After looking around and finding the perfect set for our home Jacob assisted us in finalizing the deal. He was courteous and friendly. We look forward to our next purchase at Home Zone.
A price was listed on the item and the sales person assured me several times this was the price and it was a great buy. I decided to take 2 sets and as Im filling put paperwork, was informed it was a misprint. a thousand dollar difference per item!! They would not even consider meeting me in the middle with the difference. I was however offered a free pillow. I was very disappointed in how it was handled. I was in there 45 minutes discussing the sale with the clerk. When did it not matter about morals? If you advertise a price and promise the customer thats what it is...it should be sold as that. Or at least a discount of some sor . Not a free pillow!
When we went in, the computer wss down. Even so, Dana was most helpful and was willing to help us decide what we wanted. Gave us the website so we could see if the item was available. We went back later and one system was up and we got our order placed. Great place, great prices
Good job, great price and a very, very good salesperson (Sam) hurray home zone!!!!
My wife and I were looking for the perfect bed for our little family of 3. With the help of Dana, we were able to do so! We highly recommend buying from this store and loved the smooth experience we received from Dana!
Prices are great. Cody was very friendly and helpful!
Made multiple visits before deciding what furniture I was going to purchase. Very happy with pricing and sales associate Dana. She wasn’t pushy and was very informative. I will be back to purchase other items.
We got an excellent deal on a beautiful, high quality living room set. Everyone at HomeZone was so welcoming and helpful. Their financing options rock as well! We definitely will be back!
This is such a great store and great location! I loved all the people that worked there! We just moved into a new house this summer and we bought furniture for every room in our house there! Love it!
Dana greeted me at the door. Showed me some couches. Gave me my space to look around. She wasn’t pushy. Made me feel comfortable. Answered all of my questions once I found the one I was looking for. Thank you
The only reason for 4 stars instead of 5 was the second trip needed to pick up my furniture order. Due to store renovations, part of my order was there but not able to be located when I drove over to pick it up as I wanted avoid the delivery charge. That being said, the entire sales experience was terrific (Dan - you are great!) and I particularly like the fact that I could find reasonable prices on products that were Made in America.
Great experience! Answered all my questions and Chris was great to talk to! Excited about my new living room set which was ready to be picked up in 24 hours.
Couch was promised to be delivered on Tuesday did not receive it was promised on the following Thursday. Today is Thursday and still no couch delivered. Now . It’s pushed to this Saturday. Just ridiculous. Also had to wait a full week to get my couch from when I ordered it in store.
Always an amazing experience with Home Zone! Ive had couches from there for over 5 years now and went back to upgrade and also get a new bedroom set. Staff was very helpful, patient and polite. Jacob was our salesman and was very knowledgeable and made the process super easy. Its not always easy shopping with a toddler either and they had a few toys and books for the children and never made us feel unwelcomed! Would definitely recommend stopping by for anyone looking for furniture.
Carlton Russell helped me today with my purchase of a couch and love seat and also a chest of drawers. He was very professional and polite and offered my children ice cream and water. The applying process was simple and he was up front and honest about the whole deal. This is the third time that I’ve purchased something from this store but the first time I’ve had such a friendly sales associate. Thank you Carlton.
I had a great experience at the store and Im very happy with my purchase. I was impressed with the store manager Ben. He was not only helpful but very knowledgeable about all of the furniture. I have visited the store many times and it is always clean and the staff is friendly and welcoming. I plan to buy additional furniture and will definitely be going back to Home Zone!
Cesar Lopez was awesome. We ended up buying couch set and bedroom set. Very nice and wonderful smile. Definitely will be coming back for dinning room set later and another bedroom set to upgrade mine.
We came in to look at a living room set and was greeted promptly by Dana. She made us feel welcomed and offered us refreshments. She explained the promotions that they had for their Veterans Day sale and was very professional. She didn’t hover which was awesome but she checked in on us from time to time to make sure we didn’t have any questions. She handled our transaction smoothly and explained how the rebates worked. We definitely will be back and work with her. Thanks Dana, Caesar and the Weatherford Home Zone crew!
Jake was great! He did a very good job and took the time to show us several different couches. He wasn’t pushy at all either! He answered all of our questions and told us everything we need to know. Home zone is great!
Dana was amazing! She was friendly, knowledgeable and yet absolutely no pressure! We love the selection and the prices! We will definitely be repeat customers! Thanks Dana!
Sam was very helpful and kind with answers to all my question.
Best experience ever buying furniture. I bought a complete set of bedroom furniture, including a mattress, saved over $2k overall, and got 48 months zero interest financing with zero down. Shadye was extremely helpful, and made it a fun experience. The extended warranty is a real bargain. I usually dont spend money on extended warranties, but this one is reasonably priced, very comprehensive, AND if I never have to use it the cost will be refunded to me as in-store credit. So basically a free extended warranty.I will gladly shop here first any time I look for furniture in the future!
Chris was our sales person. He was great. Had a great attitude and was extremely help full.
Great place. Bought our first piece of furniture from here for our new house. Jacob is a nice friendly guy who helped out a lot.. Oh and they gave me ice cream (Bonus points). 15/10
I love my furniture, and I love the prices. You cant beat anywhere in Texas. Keep up the good work guys. Love yall!!!
The time of going into the furniture store was amazing! Dana helped us out a lot with what we were wanting! Worth the time to go check out home comfort!
Beautiful store in Weatherford, TX. All the staff was courteous, professional, and informative. Dana was our sales lady and she was excellent. Not pushy but very attentive. She was a pleasure to work with. We found exactly what we were looking for and even some additional furniture that we plan to purchase too.
Dana and Cesar were awesome!! They both spent alot of time with me explaining each product and piece of furniture. Delivery in just a few days which is great! So far so good!
We found a unique, well crafted wine cart for a good price at the Home Zone in Weatherford. We appreciated the low key salesman, the variety and the prices. We would recommend stopping by if youre looking for furniture.
They are alway really great to do business with. I have been in several times for various items and they have gone above and beyond to help me acquire what I need and stay within my budget. Highly recommend Home Zone and the great guys who work there. I will definitely be back.
Carlton got us all fixed up with new living room furniture.I went to pick up my furniture on Sunday evening, got it home and realized that I had the wrong ottoman. I called Monday morning and they sent Carlton out to exchange it for the correct one. That is great customer service!
Nice selection of furniture. Accessories.
Had a great time hunting for a bed set and Duncan was very helpful with our battle for the bed set... =]
The associate was very helpful (jason) I believe his name was, he knew just which bedroom suit I was talking about when I called and then it was he just two days later and u love it. Would shop there again several times .
The furniture is nice and the sales person who assisted was great. The manager was RUDE!!! Not personable, very short and needs to learn to smile and greet her customers. I cant remember her name (long red hair). Avoid dealing with her if you can. And good luck trying to call. The never answer their phone, whichi I understand it can get busy but the voicemail is always full.
Bought a beautiful and very comfortable sofa sectional! My daughter already has one--have pre-ordered mine (was out of stock)!! Ben was great to work with! Knowledgeable, very helpful--love their furniture and sales reps!! 😃
Wasnt overly impressed. There was furniture on the showroom with pulled thread on the seams. Makes me wonder how it would hold up in my home.
Low pressure sales. Answered questions, gave good advice. Chris was a great person to do business with!
The young man that helped us this evening made my wife and I extremely happy. Jake was his name. He went above and beyond and made sure to get everything taken care of for us. Thank you for making our evening spectacular. Of you are looking for a new piece of furniture, ask for Jake.
Dana was excellence. She went above and beyond to help us. The Weatherford store is the best.
Dana was super helpful and nice! I bought a reclining couch and chair. Ill be going back for my dining table soon!!
I have purchased both a whole bedroom set, and an individual bed frame from this store. I only had to replace my bed because I broke it performing wrestling moves as a 63 210 pound guy. The furniture is great quality, actual wood not the particle board stuff you find at department stores or IKEA. They deliver as well, even out of town.
Great experience: found what we wanted at a reasonable price. Pickup was on time and a pleasant experience with help from the shipping dock staff. Home Zone is our new furniture go-to store now.