Great service. Handled my needs effecienty and with high regard for me as a customer and member.
Maria Parker at the Weirton office is fantastic! We have had a couple of very difficult situations with titles on vehicles we purchased out of state. She went above and beyond to make sure the dealership got the correct paper to her. She didnt just tell us what we needed. She got on the phone and spoke directly to the title person at the dealership and told them. Any title work we can do through this office we will all because of her. Thank you for the outstanding service 👏!
I was stranded on the side of the road with a flat tire an autistic person and somebody from Ruby memorial hospital and you hung up on me and I pay for years not cool get ahold of me. Ive even tried to come to the building when I got back here Ive tried to call you nobody answers Im very upset with this youre supposed to be there for me if I pay you and youre not.
This operation is as professional Responsive and friendly as anywhere You will ever do business with.
Weirton office is always helpful and efficient.
The jury is still out. Ive had mostly good experiences but a couple questionable ones so to give him a fair chance I need to give him a little bit more time
Theyve been there since I was very young for a reason ! And Im 56 . Wish Id switched insurance years ago to be 100% honest !
It is always a GREAT experience there and they are so helpful.
WV customers will get sent thru a loop anytime you call the 800 number because they have separate systems for WV and other states. None of them can ever pull up my policy right away. That also makes it hard for me to pay my bill online so even though the practice is almost obsolete, I’m expected to send a check in the mail. Only my second month with AAA auto, but does not seem promising by any means.
They offer nice travel help
Very friendly and helpful young lady.
The staff is always smiling and helpful. I had a great experience. Thank you AAA!
Nice place friendly fast service.
Accommodating, professional, and affordable...
I got my car legal here.
Very helpful
Absolutely the best experience. Our customer service representative was experienced, well versed and just a lovely person.
They are very kind and get everything done quickly and accurately.
The employees are the best around. I will be back.
Thanks soooo much for helping me and my day was not ruined by a dead...dead battery!! Quick service...thank you.
They made everything easy for me.
Wonderful experience Maria was so upbeat and friendly
Friendly and efficient
Easy to get in and out...efficient workers
Splendiditty
Easy to get to. Great staff
Very friendly and helpful, answered all of our questions with a smile. The kind of customer service you wish you received everywhere.
Helpful
Two unpleasant experiences here and will not be going back. Either this branch is overwhelmed or incompetent but its clear theres a problem here. Lacking in follow through and even just simple courtesies such as a returned phone call. Not saying that all AAA is this way but take my advice and stay away from here.
Staff was extremely kind and helpful.
Great staff
Great prices, good service
Always very helpful
Great staff
Dont do it, poor customer service they do nit hold to their words.
Excellent service and providers
Great people
Notorized title for free
Slowest service on earth....