The manager ayah was VERY helpful and patience in explain my new phone and also knowledgeable about her job its a pleasure shopping here

Went into AT&T in West Babylon 2 months ago and was welcomed very kindly by the employee Matt. We had come into the store to go over a phone bill issue and he helped us out above and beyond stayed on the phone with us and customer support for over 2 hours and got it done efficiently and successfully got it all sorted out and afterwards we even upgraded our phones after he told us about the current promotions and he told us everything down to the drop of a hat. Have to say if your in the area definitely go to this location and ask for Matt he will certainly help you with what you need. Big thanks to Matt and we will keep going to this store.

Just went to the location last week to see why my iPhone wasn’t connected to cellular data and why my voicemail system wasn’t working. We then entered the store and a man who worked there didn’t even know what he was doing, he sat in front of us for 10 minutes and wouldn’t even put on his mask. Then he started playing around with the SIM card dropping it multiple times, letting it fall on his shirt, disconnecting my iMessage and tampering with my phone. Thankfully AT&T customer support on the phone only took 45 minutes and they actually accomplished something

Love this store! I’m understanding that there’s only so much Vinny and Matt can do, they’re only 2 people handling a store of many many AT&T customers. When I have an issue I typically reach out to customer care to have it resolved and they do right by me always. Vinny (manager) is an outstanding employee and he’s also lucky to have Matt (representative) on his team. I will always HIGHLY recommend this location for ALL your AT&T needs.

Staff was helpful every step of the way. From getting me a new phone to helping me trade in my old one. Then when the SIM card was bad in the brand new phone they helped me replace the bad one. Incredibly helpful and friendly staff

I had a wonderful experience with Vinny assisting me with buying a flip phone for my 88 year old father. The buttons are large and easy to read. My father is very happy with the phone and me with Vinny’s great customer service!

Honestly surprised as busy as they get they try to be so kind and helpful! Big thanks to Matt for being so patient I know my gran talks a lot. Only complaint would be they need more people in the stores so that there isn’t a line. I see maybe 1 or two in at the most. But otherwise great store and great people!

Salesman Matt was very professional and informative. He made transition from my previous carrier a good and easy experience. Definitely the store to go to if you need questions answered. Thanks Matt!

Every time I had a problem, Always went above and beyond to help me out. Just recently At&t messed up my bill and I went in and was on the phone with customer service. The sales associate himself talked to the customer service representative. Explaining what was different on my bill and we got our money refunded to us. Huge respect! HIGHLY RECOMMEND!

Just had a call with AT&T customer support and they told me to use Boost Mobile

I went to this store last week because I wanted to switch my daughters and my phone from Verizon to AT&T. We got there around 530 and we were told by Matt that the porting process would take 2 hours and the store closed at 7 that if we can come another day earlier Matt would be able to help us. We went there yesterday at 4:30 and he was helping another customer. Once they left and we told him why we were there, he told us the system was down and he wouldnt be able to help us, can we come back tomorrow. I had left work early to go there and I couldnt leave early another day. He said that the system being down was AT&T and that there wouldnt be service to complete the port at any other store. We called the Lindenhurst store and thanks to Jamie, he helped us to transfer our phones over. The system was not down at his store. So, I am unsure if it was just the West Babylon store, or that Matt just didnt want to help us. Oh well. 2 lines switched from Verizon to AT&T lost in the West Babylon store. I will never go there or refer anyone ever again.

Vinny is awesome! If you ever need great customer service for phone service, hes the go-to. Best AT&T location.

We had a great experience shoping here. I have been along time customer with AT, & T. Recommend this store highly.

I never post reviews EVER but Vinny at the west Babylon location is the best sales associate ever. I actually walked out of the North Babylon location due to a rude and lazy sales associate, so I called him and instantly I knew he could help me! So when I got to Vinny, he was attentive and actually felt like selling me a new phone, new case, a screen protector and he lowered my bill by $30!! I’m about to go give North Babylon a TERRIBLE REVIEW. thank you VINNY!!

Vinny was extremely helpful in getting me a new line and answered all my questions thoroughly.

Very helpful and Vinny was so great and answered all my questions

Came by a few days ago. Manager Vinny was very helpful. Will definitely recommend to friends and family.

I visited this store and was helped by Brooke. Brooke was very patient and sweet! I am not tech savvy and she explained what I needed to know. My experience was a positive one. I will definitely be back to this location for my future needs.

I highly recommend going to this AT&T location the manager Vinny there is very knowledgeable and knows exactly what he’s talking about he helped me out with my phone and my current bill. Vinny you rock!

Recommend buying phones in this store. The salesman AJ helped us with everything and really made the experience good. He was very knowledgeable and took care of everything. If your AJs boss and your reading this you should give him a raise.

Vinny was very lovely, very helpful, very caring and very honest! Truly cares about his customers

Great store Excellent manager really was a great help when I was looking for a USB type C charger

The gentleman was very nice and helpful. He was able to get my phone working again, which is what I needed

Scott was super helpful. Was able to answer all my questions about my plan. Great customer service I will be coming back when the new Samsung galaxy comes out

Such friendly workers and truly make their best effort to give their customers good deals. Especially the worker, Brooke was very helpful and made my family and I have a great time! I’ve never had a bad experience here and will continue to come to this store

Brooke was the best! I had issues with my phone stating my mailbox was full when it wasn’t. I figured I needed a new phone because I had an old one. She set up my new phone but still had the same issue. She helped me fix it as well as recover forgotten passwords. She made the whole process easy and painless!

The gentleman didn’t even try to help me at all. He doesn’t know what are the wireless plans covers.When I lshop for a new wireless account I would like to ask few questions.If the answers I don’t know I don’t know then no business from me.Please guys put someone on the floor who can answers few very basic questions.WORST!!!

My phone is an AT&T Z221 with a pay as you go account. It became blocked yesterday. After 2 hours on the phone with AT&T technical support the conclusion was to go to the AT&T store to get the phone unblocked. So off I go to the AT&T store. Well it took those guys about 6 minutes to unblock my phone,sync it back to my account and I was on my way. OUTSTANDING!5 stars for the AT&T store.2 stars for the technical support.

Everyone come to ATT in West Babylon. Amazing customer service! Mike helped me with all my needs and made a lifetime customer out of me. I’m gonna recommend everyone to come to this store!

Great experience! Dex was extremely friendly, and knowledgeable about the different plans. I almost didn’t come to this location based on previous reviews but, he’s the new Manager at this location. This’ll be my new at&t store!

I just purchased my iPhone XR and the customer Service i received was outstanding Brooke was very helpful and a joy to work with thank you 😊

Dex and Brooke are incredibly knowledgeable! They were able to provide several different options in order to remediate the problem I was having with my phone.

Came in to ask about my new Apple Watch because it was new to me, Dexter took his time to explain all the features to me! Super great place and will definitely be looking to come back here in the future!

Great people at this location. Knowledgeable and easy to deal with

When I had a problem with my purchase I was talked out of returning the phone. I had tried a number of times to return the phone and was told I would have to pay a fee. After contacting ATT corporate, they said I can return the phone and they would make up the difference. ATT did the right thing. This guy in Babylon tried to intimidate me and is a corrupt scammer. AVOID!!!!

Great experience here at this AT&T- very helpful staff

Jamie was fantastic.She helped me with everything that I needed👍👍👍👍

Excellent customer service.

Great fast knowledgeable manager Michael was great

Overpriced and underperformed. T mobile is better

People are very polite and helpful.

Went to get a phone but couldnt that day, canceled the account before I walked out but got a bill from at&t . Went back and manager a associate where great and helpfull . Waiting on a phone call from them to make sure that I get buyers remorse due to not getting anything that day and cancellation.

Great location great people

Warning, this store does not honor AT&T promotions on iPhone 6 purchases. Delivery time of iPhone 6 Plus was 50 days. They do not inform you when the phone arrives.

Jamie was very patient and helping us with a very Complex problem.

To many cellphone stores.

Great service.