I just purchased my new prescription eyeglasses from Pearle Vision in West Babylon. Everyone working there is very warm and friendly. Emily worked with me to find just the right eyeglass frames. She has an amazing ability to know just which types of frames would be best for me. Emily is incredibly patient, kind, and professional. Im happy to finally have a place I can trust to purchase my glasses. I highly recommend Pearle Vision in West Babylon for all of your eye care needs.
Fantastic staff and lab! They made a custom tint on my prescription sunglasses that get complimented every time I wear them. They take pride in their work!
The entire group at Pearl Vision provide a friendly, kind, and professional customer experience. I worked with Andrew who was extremely patient and helpful in helping me find the right eyeglass frames for me. Andrew is a complete gentleman and works with you through the entire purchasing experience one that will make you come back the next time you need new glasses or even supplies. I highly recommend you visit this Pearl Vision.
Best experience, no pressure, spent a lot of time with me while I choose frames I was comfortable with. Victoria and Andrew were amazing! Doctor was very knowledgeable.
No wait. Dr was wonderful and so was the entire team. Great service and my new glasses are exactly what I needed. Very happy start to finish.
I broke a lens in my prescription sunglasses. I went to the Pearle Vision on Montauk Hwy in West Babylon. I was immdiately waited on by a knowledgeable person, (doctor was available but not needed). He gave me a choice of frames and prices. He made sure I got every discount I qualified for. He promised delivery in 5 days, and when I returned, the glasses were ready and waiting. I will return to this Pearle Vision for all my eyeware needs.
Andrew was extremely knowledgeable and helpful. The other ladies who worked there were very nice and helpful too. Go here!
Yesterday I went for eye check up their hospitality and services were great.I have been going to them for almost 5 years. Please speak with Andrew he helped us and he is a great guy.
Very helpful! They don’t try to sell you. They want you to walk away happy. Glasses came back quickly and better than expected. Eye DR is very nice and knowledgeable. Staff is excellent! Highly recommend
Very helpful and accommodating. My husband broke his frame and they were able to fit his lenses into a frame that was much less expensive than expected. Joseph was super helpful and helpful and accommodating. We have a new place for his glasses.
Thank you for perfect lenses. Everyone was so professional I can see again.
Good quick service Helpful staff I discovered an error in my order long after I got my lenses I didn’t expect them to make good on it because it was a long time To my surprise they redid my order without hesitation I’ll definitely use them again
I have to say, 1st time there, Pearl Vision with Andrew & Vicki. Pleasant experience along with great customer service from front desk to eye exam doctor to Andrew & Vicki. Thank you.
Great selection!! Andrew and Victoria were very helpful! Doctor was very knowledgeable, highly recommend
Pleasant experience all around. Initially made an appointment online, had to call to change it and the person on the phone was helpful and very nice. I was taken right on time for my appointment. The doctor was very thorough; my prescription can be on the tough side and I feel like he took his time making sure it was correct. He also advised me about a condition Im at risk for developing since I do have such a high prescription. Ive had a high rx my entire life and had never been told this information so happy to know about it now. The girl who helped me pick out new glasses was great, shs made sure I got ones that fit my face properly and looked nice as well. I cant remember her name, Im sorry, but thank you! Would recommend for new glasses, they have a very wide variety of styles, brands, and prices.
Amazing staff! Doctors are great. Eye love it here!
I haven’t been able to find a good pair of glasses in years! I have a petite face and usually have to shop in the kids section to get a pair that fits my face. In the past I went to Lens Crafters and my experience was not only extremely expensive but HORRENDOUS. I can’t even use those glasses from LENS CRAFTERS because they fall off my face. I’d constantly go back and get them adjusted only to last a day and then fall off my face again. The staff at Lens Crafters blamed ME. My wife had the exact “same”-experience at Lens Crafters.I decided to try another place and after going to several eye glass places and being dissatisfied I was giving up.On my way home I saw PERAL VISION IN WEST BABYLON. Thank God I walked in there!Victoria was AMAZING!! She not only helped me pick out an incredible pair of glasses that I can not wait to wear but she walked me through my insurance.I never dealt with a place so honest and professional. By the time I was leaving I felt like I was dealing with family!!!Victoria and her staff took great care in ensuring I get the glasses for my personal needs. My eyes were measured to make sure my progressives fit properly as well.I will them recommend to my entire family and friends.I will never go anywhere else!THANK YOU TO VICTORIA AND THE STAFF AT PERAL VISION IN WEST BABYLON...YOU’RE THE BEST!!!!!!! :) ;) :)
I love it here :) best place to purchase glasses .
Never no pressure, explain everything you need to know
Office staff was courteous and professional. They treated me with respect. Optometrist is also very professional and caring.
Amazing experience. First getting my son new glasses and sports googles, then a few weeks later after my son accidentally leaned on his glasses, they fixed them on the spot (broke the monofilament holding his semi-rimless lenses)!! Five stars all the way.
Amazing staff and wonderful experience!!
If you need new glasses, this is the place to go. Victoria and Andrew are amazing. Their service is impeccable! From start to finish I felt like family. Victoria made sure I received the best price for my limited resources. I can’t thank her enough!
Very friendly, honest and professional staff. A lot of choices for glasses and sunglasses. They are very organized which means no wait. I highly recommend it.
Andrew is the most patient gentleman. I recommend everyone I know to go to him . His staff is great also .
Manager Andrew is always helpful, knowledgeable and a pleasure to work with.
I had an exceptionally pleasant experience at this location. Emily and Victoria were very friendly and welcoming. I had an issue with my insurance company and Emily did a great job solving my problems. Fast, friendly, and efficient. 10/10
Emily was fantastic and very thorough. Explained all options and really took time to make sure we understood what we were paying for. Awesome service!
I could not have asked for a better experience or better service! The entire staff was extremely friendly and welcoming! Victoria was wonderful and took the time to go through all the frames with me and helped me find the perfect pairs for me, I left with the biggest smile on my face because I was so excited about my new glasses! I will without a doubt be coming to them for any and all of my vision needs!
Wonderful staff! Very helpful and nice to everyone who walks in. Would recommend this location to all.
Everyone is super nice and the office is very clean. Dr. Seigmund is wonderful!
Dr. Sigman was great, explained a lot and answered all my questions. No pressure and got good advice on frames (I have no fashion sense whatsoever) and enjoyed talking to Jackie. Everyone was pleasant, was recommended to me and I have no complaints. Great job 👍🏻
Great place good people and wonderful customer service and care !
Visit was quick, doctor was great, and Emily was absolutely wonderful. She helped me pick out frames and broke down every kind of upgrade I could get to my lenses and helped me pick just what I needed on a budget. Definitely coming back here next time I need glasses.
The staff here is absolutely amazing. Jackie is always a pleasure whenever I go there. She assisted me and was very knowledgeable. I highly recommend this location.
One of the greatest stores I’ve ever been to!! The staff was so friendly and beyond helpful with all of my questions. I will be returning and recommending this location to all my friends and family!
We had a young lady help us who was very knowledgeable and patient. Hope to see her again next time. Thank you Emily.
I have used this Pearle Vision for years. They’ve always been great but recently they’ve just gone above and beyond. I’m a healthcare worker working incredibly long hours during the pandemic and emergently needed new glasses. They made time for me immediately and took excellent care of me. Bring your business here.
I am long time customer of Pearl Vision . Anytime I visit this store I feel comfortable to ask any questions about my purchase of sunglasses or contact lenses. Receiving a professional opinion and useful advice helps me to make a smart decision . Management and employees are very friendly and patient! If you want to have the most popular glasses within your budget go to Pearl Vision at West Babylon!
Far and away the highest quality product, and service. Andrew, Jackie and staff are courteous and professional. I Highly recommend their service for all your optical needs.Mike B Lindenhurst NY
I got my glasses from this location a few weeks ago and the customer service was GREAT! Victoria & Andrew were so nice and helpful picking out my frames and giving me the best advice for the type of lens i needed! dr signma was also very kind and patient with me ⭐️⭐️⭐️⭐️⭐️
I have to say that they treat me like family, Ive been going here for many years. Yes, there is always a less expensive alternative to anything, but when it comes to professional caring services, you cannot put a price tag on this place. Community minded and personable staff. Dr. Sigmond is a true professional who does not rush you in and out, and listens to what you have to say. As a local business owner I always recommend my staff, family and friends. Thank You Andrew, Victoria and staff.Carmine Galletta
Excellent staff very helpful and knowledgeable. I will always go here for help with my glasses. I will definitely recommend this to all of my friends and family!
Always a great experience here. I have gotten mine, my daughters and now my sons prescription here. The Dr. is great and the staff is very helpful. Their pricing is also fair with a good selection of frames. Great place!
After using the same provider for at least 10 years with disappointments of bad lenses along the way, I ventured into Pearle Vision. The West Babylon staff goes above and beyond in serving their clients. Brianna was able to understand my personal needs for glasses and appointment time. The Doctor took the time to find the perfect prescription and explained the outcome of my visit. Jackie is the MOST patient and knowledgeable provider that I have ever met!! She remains focused on one client at a time, listening carefully and making suggestions that are specific to that client. Andrew makes everyone happy. He answers even the small questions with a smile on his face! If you are not using Pearle Vision, West Babylon, you should be!
My first visit here and well overdue. I called first to see if I needed an appointment, and I had questions about my insurance. Olivia, the young lady who answered the phone was so very pleasant, answered all my questions and then some. The doctor was also great!!!! Im probably going to write another review after I go to pick my glasses up
Ive never needed glasses before but Pearle Vision in West Babylon made it a great experience. The eye exam was very detailed and the staff was great. Andrew was beyond amazing! When I had an issue with the progressive lens (nothing that they did wrong) he was very patient and understanding.
I made my appointment online and when I arrived Dr Sigman was ready for me. There was no wait time in fact he had to wait for me to finish paperwork. Dr Sigman either has a very dry sense of humor or just direct but he made me giggle and made me feel like I was in good hands. I appreciated the time he took to answer my questions and concerns. Once he completed his exam, Brianna assisted me with picking out my new frames. She was patient and provided great feedback on what styles looked best. Brianna took her time to explain all of my options and did not try to push me into getting anything I didn’t want. Overall it was a good experience.
My husband and I have been very happy with our experiences at Pearle Vision in West Babylon; we have been loyal clients for many years. Owners Andrew and Victoria are superb professionals who treat us extremely well, and we are delighted to recommend them, and we do, to our family, friends and colleagues. Their selection of eyewear is unparalleled. Dr. Sigman is absolutely wonderful. He is highly skilled, dedicated and knowledgeable, and he takes great care with us to ensure we always have the perfect prescription. We are delighted to recommend him, as well.We would never go anywhere but Pearle Vision in West Babylon for our vision needs.
Went there to get a pair glasses, cost me $404 for glasses. Waited 2 weeks for my prescription, but than the Prescription was wrong and I Already paid in full. So than the Tech Joseph was nice enough to Order me another pair of Lenses that is correctly lined up.Went home and I was waiting for Joseph to call me.2 weeks later someone stole my new Glasses at work. So I called to see if my glasses (lenses) are ready and also tell them that unfortunately I lost my glasses and I would pay for the lenses if they can let me use an old Frame.Joseph said let me talk to the owners and than will get back to you. That did not happen, so today I called to check if he has an answer for me. His answer that I have to pay another $400.00 for the lenses. It’s not there fault that I lost my Glasses and that they can’t do anything for me except may be lower the price to $320.00The bottom line I will never ever use Pearl Vision Again, this my fourth pair I get from them, and that’s how they treat me.Greedy Vender. I will never refer them or do business with them again. Bad experience, bad customer service I am very disappointed with whole experience.
They took care of me right away and was treated very nice by the pro staff..Thanks
Great service all the time. The staff is friendly and professional. I recommend Pearle Vision ‘s West Babylon location.
This Pearle Vision was nothing short of excellent customer service from the sales associates, and the doctor. Jackie G was extremely helpful as well as the other sales associates. Jackie, other sales associates and the doctor made sure I didnt leave unhappy. They were all so friendly which was why I was able to continue my purchase on my Mont Blanc glasses. Patient and kindness is a key to customer satisfaction. The doctor suggested I get my old glasses out to compare what Was wrong with the glasses instead of guessing. He wanted to analyze the problem and prohibit any further issues with my new pair. Great experience here.
Have gone here for years for both glasses and contacts. They have a wide variety of frames, and the customer service is excellent - everyone is a pleasure to deal with & is very knowledgeable, from Dr. Sigman to the rest of the staff. Id highly recommend them to anyone!
The staff worked with me to get the best pricing possible since they werent in panel with my insurance. They were very helpful with the entire experience!
Hands down, this was the Best retail experience Ive ever had! Initially, I contacted the W. Babylon store with questions regarding my insurance coverage. I spoke with Nidia and Andrew. Both were polite, patient and extremely forthcoming with information I needed to make an informed decision. That said, I visited Pearle Vision this afternoon to get fitted for contact lenses. The doctor was on top of his game! He asked me important questions I wouldnt have thought to ask tied to eye health. Everything went well and I was told I would receive my new contact lenses within 3-4 days. When I left the store I could remember thinking Wow, what A Great experience! Andrew, you put together a Great team of professionals that respect and go the extra mile to help people for I am grateful.Thanks again.Dan L.Massapequa, NY
Our last visit to Pearl Vision, West Babylon, was extremely delightful. All the personnel were knowledgeable and helpful. Since wearing glasses for many years, this is the first time that our family feels like were not wearing any type of corrective lenses at all. We recommend Pearl Vision in West Babylon highly and will be returning next year for our annual vision check up.
Only those who know how painful it is when you suffer from a corneal infection or tear from contacts, could understand the importance of having a pair of glasses on hand,,,Well, here I was, no glasses to be found, in a lot of pain, and literally blind as a bat!! Well, thank God, I found these angels Victoria, Andrew and staff at Pearl in West Babylon!!! We walk in 7:55, they close at 8, they not only helped me find a fabulous pair of glasses, THEY insisted they would stay late to cut the lenses right then and there so I could have them IMMEDIATELY!! They were so compassionate and kind, I can not say enough about their service and great variety of eyewear, I will never go anywhere else!!! I would give them 10 stars if I could!!! 😁
This place is an absolute failure! The actual receptionist and manager was nice but the doctor was very disrespectful and inappropriate with my daughter! I do not recommend this place unless your ok with a very inpatient doctor that cares very littleFor his patients as much as he does for his pay check. Dr. Sigman is a rude, inpatient and miserable person that forced his finger in my daughter’s eye after she and I both told himNot to and she will do it on her own. In his rush to see us out after only being in his office for 8 min he forced my daughter’s-eye opened to do it himself. This behavior and treatment of patients is unacceptable! Disgusted with this Doctor!
Never have I met the greatest, most careing, altruistic people at a store that sells glasses. They really care. Not only about your eyes ... But about you as a person too. You will never be treated any better anywhere else. They are the best !!!! A. Wall
Amazing staff all around. Wouldnt go anywhere else ! Extremely accommodating in every aspect and they definately go out of their way to make sure you are happy with your purchase.
Very nice and helpful. The doctor answered all my questions and the very sweet lady attending me was very patient with me as I was so undecided with my frames! Great service and prices overall !
I have to say that it was truly a pleasure the level of care and professionalism we received last night. My beloved wife was suffering to no end with her eyes. She decided right then and there that she had to go for the Lasix procedure. In the meantime she was in tremendous pain and discomfort. She new she had to get her hands on a pair of glasses immediately. We arrived ay Pearl vision 5 minutes to closing. First off at no point did we feel like we were being rushed and the owner Victoria was nothing but Gracious and empathetic. To make a long story short within 20 minutes my wife was given a great pair of glasses at an incredible price and we were on our way. Having a Business of my own it truly is refreshing to see people running there business with that degree of care and compassion. Great Job guys . I would highly recommend this establishment to others.
Great service, fair pricing and quality workmanship is what this place is all about. Despite being part of a national chain, the folks at this Pearle are very cordial and go out of their way to service your every need!
The staff is super helpful and knowledgeable. I always go here when Im looking for a pair of glasses.
Had the best experience! Brianna is wonderful!
Great service. Came in with NO appointment,just a walk in,told them i didnt really have much time and the girl at the front desk said no problem i will try to squeeze you in asap 5 minutes later i was getting an eye checked by the Dr.,my only issue with the store is the layout,it makes it very awkward to check some frames on the wall due to the representatives desk location.Especially on the mens side,you have to squeeze between the desk and the wall.your butt will rub against the desk and not enough room to actually bend over to see the ones at the bottom. The up sale is a little too much,you sure you dont want the anti glare?,you sure? you are 100% SURE?,ok,but you are taking the tint RIGHT?,no? why not? is perfect if you use a computer,you REALLY REALLY need it,ok,NOW transitioning lenses are a must,you never have to take them off to go outside or inside,NO? really?,trust me will make your life easier,Ok,how about the anti chipping glass?....... LOL but other than that theyre great! i do recommend this place!
They do not stand behind what they sell you.