TIP: Mauger will overcharge when filling your tank. They charge you for your oil tank capacity (approximately 240-250 gal for a 275 gal tank instead of billing the amount delivered. THEY keep the difference as credit on your account (AKA interest free loan from you to Mauger) UNLESS you remember to call the office after they fill the tank and request a refund for oil they didnt actually deliver. Wait more than two months and they wont return the overcharge back on your credit card but instead youll be at their mercy waiting for them to cut and send you a check... if they ever send it. Three months and they still havent sent my money yet.

Service delivered as quoted. Thanks to manager Sam, experienced tech Chris, his new assistant, plus Ed the oil delivery driver. You all made it happen with a one day installation in an old stone farmhouse. Warranties and permit as promised.

Their tech suggested I need a chimney liner when I already have one. They later sent out the service manager to take a look and confirm that my chimney liner was present. Hopefully, proper training will avoid this issue in the future.Also, I paid for a service contract in early 2020 and they couldnt do my maintenance on the A/C and oil boiler until Spring of 2021. Leaving them unserviced for two years, yet charging me annually. They refused to prorate or provide any refunds.

Mauger replaced the old oil tank in our new house and did a fantastic job. Because it is January and we had to be without heat during the process, they completed it one day---which meant their guys working well over an eight hour day. They were efficient, friendly, respectful, pleasant and accommodating. Highly recommended.

Great job! Thx you ! working fine with the new part that was ordered.

Frank and Brad were great. Very professional and exacting. Franks prior experience was very obvious and he was assisted by Brad to make our new system top of the line. Mauger followed thru on all they proposed. Hire no one else to do their services

Recently we had Mauger do our annual heater and a/c service.We have used this company for decades and always been satisfied with their services. Over the years we have purchased the mechanical service contract and it is well worth the investment. However, our latest service we experienced with a service tech named Dave. He was polite and informative telling us what he was doing and why. Dave is an excellent tech. He used drop cloths at the entrance all the way to our heater, (we live in a rancher with no basement). Dave is a great asset and model employee representing. Mauger and Company. We hope in the future that Dave is the assigned tech to perform services. Besides the accolades we have mentioned about Dave, the other previous techs also deserve recognition for their performance. Mauger and Co. are a model for excellent service. We can attest to this as they have been our service provider for about 3+ decades.

Sitting in my nice cool house thanks to John, Bobby and Sam. Mauger was very responsive when we needed assistance. Offered to install window units while are air conditioner was being installed...who does that?? I would recommend Mauger for sure!!

Great service. Ive been using them for years and will continue to do so. They are super responsive when there is an issue, priced fairly, and everyone I have met is dedicated to customer service.

I called for service we had no A/C and the service technician was quick to respond his name l believe is John Mack and he got us back on line quickly he was very polite and professional. My Wife and I would like him to do our yearly contract service and our emergency service please. Thank you 7/28/19 Dominick Arcaro

We bought our oil from Mauger from the day we moved in to our house in 2012. They were always available for a delivery when we needed it and even installed a new oil tank for us. All of the service was good too. Until 2018. We had a new expansion tank installed and the work was not good. Wed sent them pictures of the work and went back and forth with them until they finally sent the technician that we asked for. That was enough for us and we started using a different oil company. Now, we have discovered that our brand new oil tank that was installed less than 6 months ago is leaking at the shut off and will cost hundreds of dollars to repair. I dont even want to try to make them fix this too. I am not interested in anything Mauger has to offer.

Ordered oil through a third-party website and my order was redirected to be full-filled by Mauger. Mauger did not honor the delivery. They claimed they had called me. But I still have my cell phone history and it shows no calls in the time period they claim.

Used Mauger for oil and service for 7 years, great service, new crew comes in and says furnace is shot, decommissions the furnace when its 15 degrees outside, says you will be fine, you have a wood stove. Quote for replacement was suppose to come the next morning, never heard from them. Haly got my business, stay away from Mauger!

Reasonable prices for fuel oil, but super expensive for service (paid over $300 just to get a routine maintenance). They do have online ordering for fuel, but you have to call the office anyway which kind of defeats the purpose.

Ive always had great experiences with Mauger. Office staff is great, and their prices are reasonable (they arent the cheapest around - but do you really want the cheapest possible company for this sort of thing?)

Butch came for the annual heater maintenance. He was very prompt, amiable and efficient.

Do not waste your time & money on this company. The office staff who answer the phone are friendly, but thats about the only nice thing I can say. Against the advice of multiple neighbors, I hired them to install a new hot water heater. It took 3 additional service visits for it to work right. Eventually I stopped buying oil from them too, because their prices were not competitive. Ever. Final straw was when they refused to schedule me for a service call to replace a defective part on the 1 1/2 year old heater that they installed because I dont buy oil from them. The part is well known in their industry as being defective. Easily discovered when I googled the error code and was shocked to see page after page of customer issues. Thankfully, the manufacturer did the right thing and promptly sent me a replacement free of charge when I called. All Mauger had to do was take my money for the service visit. But apparently theyd rather burn bridges with customers by trying to coerce them into buying their overpriced oil... So in a nutshell: overpriced, terrible customer service, no sense of accountability. Consider yourself forewarned.

I had two heat pump systems installed by Mauger, which are out of the initial warranty period. I called for service and was told that if I did not buy heating oil from them, they would not service the equipment. I told them that it was a heat pump, and did not use oil. They said I had oil tanks on the property and if I did not buy oil from them, they would not service the heat pumps, even though they installed them!!!They dont tell you this when they install the equipment.Do not use them, unless you want to be required to buy oil from them.I will never recommend them and would caution everyone to stay away from this rip-off company!

Very professional and affordable

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