A terrific, local company that I am happy to use, year after year. Their technicians are courteous and efficient, and always take the time to explain the inner-workings of my HVAC system. Today’s technician, Dominic, represented his company extremely well.
Excellent communication about service scheduling. Excellent and reliable service. Reasonable price for an annual contract.
Recently had a HVAC installed on our property. The whole process from start to finish could not have been any easier. Everyone was on time, super professional and really just made it very easy feeling comfortable with a very large expense.
I have been using Brandywine Valley Heating for a few years to service my oil boiler annually. They are always communicative, helpful, professional, and do a great job. I recommend them to anyone I know.
I highly recommend this team. Very friendly, and professional. Job was finished ahead of schedule and without a single flaw. Very good people you can trust. Thanks for your hard work.
Wanted to commend the technician (Tom) for an excellent job! He mentioned I was using the wrong air filter. Good to know.
After getting a quote from another company that had many add-ons with additional prices included we got a recommendation from a friend for Brandywine Valley Heating & Air Conditioning. I called and was able to get a quote same day with the work performed the next day. All the important add-ons the other company was charging me hundreds to do were included and done with no fanfare or additional charges. There were 2 safety issues in my home pointed out to me kindly and with no expectation that it was done to sell me anything. (One was simply the placement of a carbon monoxide detector so no attempt at sales.) The workers were respectful and kind and the office staff was polite and efficient on the phone. Highly recommend these guys!
Our household has been working with Brandywine Valley for maintenance of our heating system for over 20 years. Brandywine technicians are always professional, timely, friendly, courteous, highly-skilled/knowledgeable, and what we appreciate, dont try to upsell you their services. For our recent (regular) maintenance service, technician, Bill (who has worked on our heating system numerous times in the past), was friendly, timely, courteous, left work area clean, and was (as usual) very thorough in his work. We are 100% satisfied trusting Brandywine Valley with our heating system, and would highly recommend Brandywine to others. They might not be be the cheapest on the block, but are reasonably-priced, and as the old saying goes, you pay for what you get.
Brian was on time for my scheduled appointment and finished as scheduled. He was very efficient, polite, and unobtrusive. There were no issues with my furnace so good for another year.
The technician was prompt, worked diligently to get the job done, checked to make sure the unit worked as needed, and explained what was done when he finished. He cleaned up his equipment and left the area clean.
Excellent service, professionalism and quality. Had my system for 2 yewrs with no problems.
Outstanding from start to finish. Sales was a pleasure, job was managed properly and the installers were amazing...well done!
Good people, Good service. Bill was willing to listen. Understood my concerns and then took care of them. What more could you ask for.
Outstanding business. On time professional. They fixed my unit very quickly. The prices are more then fair. I would highly recommend them. Thank you
Joe was polite, knowledgeable, professional, and on time. I got a text that he was on his way, which helped me plan my day. I’ll always call Brandywine Valley H&C.
I have used BVHVAC for many years. They have done maintenance and replaced systems for me. They are top quality, staff is friendly and responsive. They are award winning in the West Chester area and they support the community. You will not go wrong using them.
This company was very friendly and through our conversation on the phone, was quickly able to schedule what I needed. The technician was professional and friendly, and provided excellent service. Highly recommend.
I did not deal directly with this company but my husband did and he had nothing but good to say about them. They were efficient and knowledgeable and did a great job with explaining their services and products. Their paperwork was very well organized as well.
Prompt, high quality work, and very customer focused. 100% recommend.
Chris and James did a wonderful job replacing my hot water heater that is connected to my Geothermal Water Furnace. These two techs make a good team and are representative of the other techs Ive met at Brandywine.
Have had excellent experiences with the purchase, installation and maintenance of our hvac system.
We have used Brandywine for more than 20 years and have been very satisfied overall.
Brandywine Valley Heating & Air Conditioning came into our home years ago to remedy a faulty installation by the builder which other HVAC companies could not. Since then, approximately 15 years, they have been our service provider. This week, they installed a completely new heating and cooling system which works beautifully and much better than the original. Throughout this entire process we have been impressed and appreciated by their entire staff, includiing Dottie, Michelle, John, Steve, Phillip, Eric, and the installers, Sean Flannigan, Sean Finnegan, and Angelo, and anyone else we have unintentionally missed. Our sincere thanks and appreciation to BIll Roynane Sr. for creating the highly competent and caring team of professionals!
Great experience: on time, no pressure, done right. Chris was friendly and informative. I am very happy that I moved my business to Brandywine Valley Heating and Air Conditioning!
Great service by James and great attention to detail. I appreciate the great communication from the whole staff and the price is fair and reasonable.
Dominic, our technician, was exceptional. We were happy to have him work on our AC.
Technician Brian was very professional, courteous and knowledgeable. Im a fan of Brandywine Valley Heating & Air Conditioning given their deep knowledge and experience with GeoThermal HVAC and would highly recommend them
They responded very quickly to my issue and the system is running better/more quietly than it has in ages. Very professional! Would recommend.
Dominic, the technician was exceptionally competent, professional and courteous.
Joe, service technician, is professional and knowledgeable.
I have a PMA with BVHAC they arent the cheapest around BUT I do believe you get what you pay for, their service techs are top knotch. Never had an issue with any of them. Very reliable and dependable.
We needed a new HVAC system, and the levels of professionalism from the scheduling through all of the follow up maintenance is outstanding. I cannot highly recommend Brandywine Valley HVAC enough!!!
Brandywine Valley Heating and Air Conditioning not only does great work, what I really like about them -- in contrast to other companies -- is that they dont just try to sell you new equipment when they are able to fix what you already have. This saves the customer money and creates trust.
Chris was great! Timely response, got the problem resolved quickly, price was very reasonable. Would highly recommend.
The technicians ate well-trained and knowledgeable. Their work is neat, done in a timely fashion, and thorough.The office folks are always pleasant to work with and professional.These are the folks you want handling your heating and air conditioning needs.
Dominic did an excellent job!
Great job finding the issue and fixing it quickly!
Used Brandywine Valley Heating & Air Conditioning for both home and my business for over 20 years. Great company, thank you.
We only used to use Brandywine Valley for repair and maintenance, but this year we asked them for an estimate for our new hearing and A/C, and Im glad we did. They not only have us an estimate, but showed us ALL the options, pros and cons of different features compared to price. We were able to make an informed decision, instead of a blind decision like the other two companies wanted us to do.Since weve had the new system, our heating and cooling bills are both dramatically lower and our home is more comfortable. Yay!
Did a very nice job on the install. Talked through any issues with me. Did a very nice job on the wiring. Left the house neat when work was complete
Very knowledgeable technician and very good!
Our tech, Todd was outstanding, a reflection of Brandywine’s great reputation!
Chris was great! He explained everything and answered all my questions
Great service and commitment to quality.
Thank you Brandywine for coming out in the middle of the storm to fix our broken heater. It is greatly appreciated 🙂
Bill was outstanding
I sent a long note to Bill (owner) about how wonderful Jon, Sean and Zack were. In the middle of the July heatwave my attic HVAC system collapsed and died. Without going into major details Brandywine heating was always my first choice. Jon Dunn helped me understand options and select the right system and Sean and Zack installed the system when it was 90 degrees outside. I can’t say enough about their professionalism, courtesy, knowledge and overall satisfaction. If I could rate them a 10 star I would. Thanks you !!!
Amazing experience from start to finish when we needed a whole new heating/AC unit. Not only did they give us one of the best prices in town, but we were impressed with the knowledge and responsiveness of our sales rep during the process! The crew who handled our install did an excellent job on the work and explaining everything to us post install. Also- the area was super clean! Def plan to continue to give BVHC our business!
Right on time and did a very good job in our furnace maintenance.
Everyone has been competent, reponsive and friendly.
Brandywine installed a new AC unit with quite a bit of new duct work as well. Mark took the time to go over all of our options and was friendly and prompt. Bill drew up clear plans and showed them to me and explained how it would improve the AC performance. Marty and Joel installed the new unit and all the duct work, a tough job as my attic has a low ceiling. The work was done well and they cleaned up after themselves. The new unit is so quiet, I have a hard time hearing it when its on. Great experience, excellent communication from all involved, highly recommended.Update 5 years later - I had them put a mini-split in my basement a few weeks ago. My initial contact was Mark again, same great experience. Then Steve came out to check the job site, wonderful to work with, and very friendly. For the install, I believe it was Sean and Bill, did a fantastic job. Very neat and cleaned up after themselves. They even moved a vent register for me and I didnt even ask. Great people and great service, take it from a repeat customer, Brandywine is the best.
I have always had a great experience with this Company. Myself and my parents before me have always had a service contract. I had a 30 year old heater and a 20 year old air conditioner. Now my heater was on its last leg and had been for a couple of years. But at no time did any of the techs tell me I needed a new heater. They would service it and keep it running. It was not until I brought it up that the service tech says yes, you need a new heater. These guys are great!
I used Brandywine HVAC for several years, and I thought I was satisfied with their work until I found out that they did not set the right gap of my oil burner electrodes (probably causing them to wear-off prematurely). The price they quoted me for new electrodes was a complete rip-off. They wanted to charge me $252 for a part the costs only about $15! In addition, the part their technician wanted to install was a wrong part for my burner. Their President told me that they charge all their customer this price. I am writing this review to make sure they have fewer customers to rip-off.
Great!
I made an appointment online in which I received a response the next day from Mark. The email stated that someone would contact me that morning and try to get someone out that day or the next. That call never happened. I emailed back stating this and Marks reply was apologetic and said that he would show up today around 2:30pm. It is currently 4:30pm and no one has come yet, not even a phone call. It boggles my mind that I was looking to possible give you my business and apparently you dont want it. Nothing like taking a day off from work and no one shows up. Unfortunately I have to give 1 star to post this otherwise it would be 0.
Excellent experience over many years until today. Called Wednesday to report AC outage. Was told service person available Friday (today). Checked status 2PM Friday and was informed contract maintenance customers take precedence no service until next week. Monday is holiday and no specific commitment as to when service tech would be available next week. Horrible customer communication leaving me with on Friday before holiday week-end with no AC and losing two dayswhen I might have been able to get another firm to provide service.
Anibal was very professional and knowledgeable. He was attentive to our questions and took additional time to give several tips to protect HVAC and cooling system from sudden failure. I really liked companys contract to get our system checked twice a year. The prices are reasonable and customer service provided by Anibal was very professional and respective. Highly recommend Anibal and company to others.
Excellent service, identified the problem and repaired.
Jon was fantastic to work with . I chose Brandywine because I trusted his sales approach which was very low key and no pressure. When the guys came out to do the install, they were all very professional and cleaned up at the end of the day before returning . I would absolutely recommend using Brandywine if you want a no pressure sales experience .
The service technicians have always been very prompt and professional. The work and parts/equipment have always been top quality. I have used BV Heating and AC for over 2 decades and never been disappointed.
Chuck did an excellent job when he came in for my fall preventive maintenance. He took the time to share his knowledge about my heating and air conditioning system and answer my questions. I could tell that I was getting good information from someone who knew what he was talking about.
Amazing service and team! We had an emergency situation and Brandywine Valley made us a priority and were out to fix the situation immediately. Great customer service and installation. A+++
We started using you guys in 2006 when we needed new heat and AC. Mark was so great to work with. We have been sold ever since, and have recommended BV ever since to our entire neighborhood. This last time was one of the colder snaps-single digits, and we had no heat. The tech was out here in under 2 hours. Amazing service! Thanks so much!
Had a great overall experience with the install of new ductless system. They understood what I wanted and the install team worked hard to finish as quickly and as unobtrusive as possible.
The process for replacing my furnace and AC was smooth and exceeded expectations. The whole team at Brandywine Valley Heating & Air conditioning, from Mark at the initial consult, to Erik and Steve following up and taking the pre-installation measurements, Zach and the team at installation and even the post installation follow up from Christine were thorough and made us feel comfortable that we are in good hands. I would highly recommend Brandywine Valley Heating & Air to friends and family, as they have integrity and deliver excellent service!
Had a great experience in the past but not this time around. Called at the beginning of the week because AC is down and was told that I am being put on the emergency board and someone will get back. Didnt hear anything for several days and when calling back I was told that it will take another week or two until someone is available.
Chuck is professional, personable and efficient. On time and with respect for the premises. Also, when I lost power and was concerned about pipes bursting, I contacted BVH&A and received an immediate response with details on next steps. The on call technician stated that he could come within the hour. I did not need the service, thankfully. I am impressed with the speed of response to a potential emergency situation. Thank you.
Very good sales and service. Also important to us after the installation was the follow up. Helping us with the PECO rebate and sending a service tech to balance the system. Cant wait to fire up the account once it gets warm.
Brandywine Valley has service my furnace for the last 9 years. Their technicians are very good at what they do and will take the time to explain should you have questions. Weve had Anibal service our furnace the last 3 or 4 times and I am very very satisfied with his work.
Brandywine is the very best in this area – use no other company! Their employees are very knowledgeable, professional, and they really care. They don’t quit until they figure out and solve whatever problem you have.
The Brandywine Valley team is always polite, helpful and looking out for the best interest of the customer. The techs communicate well and have always been upfront about routine or repair work that needed to be completed.
Routine preventive maintenance on our geothermal heat pump. Very professional and thorough. Detailed report on the health and operating performance of the system. Year over year comparisons will help detect any issues before they get serious.
Chuck was a pleasure to have in my home. I am a first time homeowner, and I have zero experience with an oil burner. He was extremely helpful in familiarizing me with my system. He was very patient with me and answered all of my questions.
Brandywine Valley Heating & Air Conditioning has the best service in the area. You definitely need to check them out for your HVAC needs. Their service is very professional and in my opinion the best. I would not go anywhere else for your HVAC services. They are very personable and make the experience very pleasant and also affordable.
Brandywine has been my A/C service provider for 15 yrs and been very good. Very responsive when needed.
I requested a service call for no heat. They offered an immediate response. The Tech. arrived when he was supposed to, did the repairs quickly and solved the problem. Hes been to the house before, hes well qualified, personable and if I could request him for every visit - I would.
Mark, Steve, Sean and Sean made a great team. We would not choose any other company to service our home. Thanks for the great work!
Brian was most helpful with his suggestions and service. He helped us out with extra effort and service on a very hot day. We have come to rely on good service and knowledge from the folks at Brandywine Valley Heating and Air Conditioning, and Brian lived up to that standard. MH
I felt very confident in their advice, installation and prices.
Ron is an excellent tech. Always on time and very knowledgeable about our heater. Responsive to my requests and pleasant to interact with. Good company, good man!
Excellent service. Professional technicians who explain what they are doing and why. Very reliable, courteous, and trustworthy. This is the only HVAC company I would use.
Even before I had a service contract that, among other things, provides preferential ranking for service calls, BVHVAC always showed up quickly when I needed them.The service techs who have been in the house to replace a gas burner, hot water heater as well as routine maintenance have all been down to earth and, most importantly to me, knowledgable and willing to share what they know with me.Same goes for the people who handle my phone calls. This is really a top-shelf, customer oriented business that takes its place in the services industry very, very seriously.
We contacted Brandywine heating and cooling on oe of the coldest days in the winter. Our house was hovering at 63 degrees. And would not get any warmer. We were originally told that they would send someone out the next day but then recieved a call back that the local technician had finished his day earlier than expected and could come out right away. Anibal showed up about 15 minutes later. He was very polite and professional. He answered all of our questions. It took him only a few minutes to figure out what was wrong and order the part that he needed. He returned a few days later and installed it. The whole interaction was efficient and pleasant. Thank you Anibal. Our house is nice and toasty now.
The tech was on time and did his job in a clean and timely fashion. I would recommend Brandywine Valley Heating and Air to anyone looking for a new system or general maintenance. When they installed our system some years back they corrected the uneven heating and cooling of the rooms in our home. Thanks Ted Gacomis
Ronald did a great job performing our system maintenance and installing a new thermostat for us. He took the time to explain everything thoroughly, and has a pleasant disposition as well!
We turned on our AC yesterday and it wasnt working correctly. At around 3:00 AM it will was still pretty warm in the house, and my husband was up and trying to figure out a solution and wrote an email to Bill Ronayne, the owner of BVHVAC. Bill responded by 5:30 AM. A technician was at the house a few hours later, so was Bill. The issue was resolved within an hour. We were previously with Wesley Wood and could not have been more unhappy. They are awful. Brandywine HVAC is the best around. Bill is a class act and his technicians really know their stuff.
About a week ago, after our first oil delivery of the season, our oil tank started leaking! Brandywine Valley came out and diagnosed the leak, installed a temporary patch on the tank to stop the leak, installed a new tank, cleaned up the oil that had leaked onto our basement floor and pumped our oil from the old tank to the new in less than 24 hours. All of the technicians were polite and professional and everyone was a pleasure to work with. Hopefully this new tank will outlive me, but if the need arose, I would definitely use them again!
Jim arrived exactly when expected, was courteous and quiet (my kids were taking a nap) and proactively gave me some great advice on future maintenance. I appreciated his attention to detail, cleanliness and help.
Excellent advice in planning, service and attention to detail. The whole team was great, but Rick especially was/is so helpful and attentive.
Anibal is our favorite technician at Brandywine Valley Heating! He is very knowledgeable and shares information with us so we understand how to maintain and trouble shoot our problems so we dont have to schedule unnecessary service calls. It is great to have technicians come into your home that you can trust!
After 8 years of having a service contract, never having made a service request, I contacted Brandywine Valley for an issue I needed resolved. I was clear as to the problem that I had and The technician showed up without the tool he needed - then charged me $99:00 for the service call where he did nothing.
Excellent work done at our house. Highly recommend.
Brian has serviced our system multiple times over the years. I am confident in his abilities and professionalism
On hold for 10 minutes, receptionist says she’s the only one working, their computer system is slow and finally she tells me they can get someone out to my frozen house in 5 days.... no thanks!
Excellent Service, personable, efficient and very helpful. Well done!
First time I used Brandywine Valley. I wish I had been using them for years. Brian did a great job and answered all of my questions.
Ronald quickly addressed the issue with my exterior condenser, ordered replacement parts and got us back working quickly. Very happy with the service provided.
The technician was prompt, informative and efficient. Excellent customer service.
Top notch service. Quick response, parts on the truck, good advice, reasonable price. Keep up the good work.
Great service tech. Provided us with information on supplemental heating options to our present heat pump system.