Really excellent service. I bought a 15-year old house a year ago and when the landscape lights went out I searched for the company online. I emailed customer service and got a response within hours asking for a photo of my transformer, which I sent. A few hours later I had another email telling me the exact part I needed and where to order it (from a different provider). A few days later the part arrived and it popped in with little hassle. The system has been working for a week now (I waited to review until I was sure). The cost for the part was under $40, even if my new home insurance would have covered it (not sure) it would have meant at least the $75 co-pay. That I could repair a 16-year old system so easily and get such great help from the company (when they werent even making money of the deal) is truly remarkable. Thank you! (especially Lindsay A!)
I purchased a house that had one of the Nightscaping timers, but without the product info. I did a little research and found the model number online and reached out directly to Nightscaping through their website. I connected with Lindsay, who has been fantastic at providing me info on the unit and options for what I can do to get it running the way I need it to.Thanks Lindsay for your help.
I contacted Lindsey at Nightscaping about a timer that had failed ( after 20+ years)She responded within 12 hours with a solution for my issue.So, not only have I been very happy with my Nightscaping lighting systems, but also with Lindseys quick response to solve my problem.
We are a landscape design/build contractor in Las Vegas, and recently worked with Lindsay to supply a pair of Nightscaping USA decorative bollard lighting fixtures. Lindsay was able to effectively & efficiently guide us through the process, as this was our first time using this product. She provided the necessary information to allow us to get approval from our clients, helped us place the order, and provided details for us to prepare us to execute the installation of the fixtures. We are really excited to see the finished product, we set up one fixture as a demo to show the client (see pic) and it is a beautiful piece of statuary by day, and creates an amazing lighting effect by night. We will absolutely be including these fixtures in future projects, and we really appreciate all Lindsays help.
Lindsey was very helpful, answered all of my questions and sent me the info I neededRich
We were having issues with programming our Nightscapes outdoor lights. We couldnt find the manual anywhere on the internet. We called the main number and spoke with Lindsay. She was awesome! She immediately emailed us the proper instructions and followed up to make sure everything worked. Thanks Lindsay!
Lindsay was extremely helpful in getting us a manual and some advice on operation of a Nightscaping low voltage panel in a new house we had just moved into.
Our lighting company in Texas has been in business for over 12 years now and we have dealt with many lighting manufacturers all over the US and beyond. Nightscaping is definitely one of our favorite companies as they build very well crafted and unique fixtures that helps us stand out from the crowd. Their team is extremely helpful and the customer service is top notch. Highly recommend!
I moved into a house that was equipped with nightscape lighting that wasnt working. Lacking documentation, I was trying to restore the system. So I reached out to the experts at Nightscape and got a very prompt and helpful response. As a result, my lighting system is back in operation. I highly recommend Nightscape to everyone with a need for landscape lighting.E. Lassich
I have a 20 year old Nightscaping transformer/timer unit that was not coming on. After assessing me system from pictures, Lindsey identified the issue as a bad timer and sent me the part number to buy. I did and it after one day, I was able to install and it worked. Very happy to keep my current unit!
The Nightscaping line of steel bollards and decorative path lights have been very popular with our customers. They are so distinctive and different from a bland, ordinary path light. They are really like art pieces in the garden and look great both day and night. The lights are very durable and well made and the shipping is very quick, usually the same day. It’s great as a lighting designer to have access to such neat fixtures for use in residential and commercial properties. Great products- Highly recommend.
This is a great company that completely stands behind their products. We recently bought a home that had the Nightscaping system installed. The system was from a few years ago, and has since been obsoleted by newer more capable units. When we called them to acquire a few spare parts, they didnt bat an eye and fished through their inventory until they found exactly what we needed! They just acquire a customer for life -- we will only ever consider their products for outdoor lighting projects.
If you want something creative and unique in landscape lighting, Nightscapings line of steel bollards is like none other. Designs range from nature to Frank Lloyd Wright-inspired. Custom design and finish capabilities are a huge plus. Wonderful for both our residential and commercial clients.
Same day response to my email - solved my issueGreat customer service
The steel bollards are excellent quality. Any time I have a customer looking for something unique and of high quality for outdoor lighting, I show them this product. It always meets or exceeds their expectations.
Nightscaping takes outdoor lighting to whole new level. Your daytime landscaping turns into a nighttime paradise!! With beautifully designed lighting pieces that look like artwork your outdoor living becomes a stunning portrait!!
Great looking Bollards! These fixtures offer an additional layer of design to our outdoor lighting projects. Nightscaping is at the top of their game with creativity, customer service, and willingness to listen to their clients, not to mention everything is in stock!
I recently installed eight of the Nightscaping 4” Grove bollards around my pool. They were super easy to install and the overall construction of the bollards was top notch. I looked for quite a while trying to find something that was unique and would go with the theme of my landscape. The Nightscaping bollards were a perfect fit. Thank you guys again for the great service and making an incredible product.
The Bollards offered by Nightscaping are truly unique. Not only are they very solidly constructed, but they produce beautiful patterns on nearby surfaces and are guaranteed to get a reaction. I have never had anyone come to my home at night and not comment on the bollards! Great idea and execution from Nightscaping.
The Nightscaping bollards are top notch. They are easy to install and sturdy. They give you the light you need at night, along with a beautiful shadowed design, of which there are many different designs to choose from. Then during the day, they are artistic pieces in your landscape. If you’re looking for more than just a path light, choose a bollard from Nightscaping.
Lindsay was awesome. Had problems with a 15 year old system and she helped me to solve the problem..patience and knowledge..great customer support even when you are not a customer!
Our customers love the nightscaping bollards. Nothing adds an extra touch of class and elegance like these beautiful CorTen steel fixtures. We have used them along sidewalks, pathways, garden beds, pools areas. Very versatile product.
Fantastic Customer Service!!! I want to personally thank Nightscapings representative Lindsey Adcock for her truly incredible assistance and customer service helping me navigate a problem. The whole Nightscaping Team was great to deal with and I will definitely go back to them again for any transformer needs in the future. Thanks again, Lindsey!
My customers love the added beauty that the Nightscaping bollards contribute to their landscape lighting systems.
Way back, in 2007, I had a very extensive Landscaping project completed. We purchased all our lighting from Nightscaping USA. Fast forward to 2019 and while all the fixtures remain in fine working order, we did want to extend our project even further. At the same time, the timer component of the transformer had finally expired. As you might imagine, the product line and timer were more or less, long gone being replaced by other product line. However, a call to Lindsay at Nightscaping led her to finding me some old stock to match what I needed. She also searched out and provided me the contact information of a different supplier that happen to carry the old-out-dated timer I needed. There is something to be said for Customer Service and why sometimes it pays to stick with a Company who has been business for many years.Thank you Nightscaping!
Being an outdoor light designer, we meet challenges everyday to set ourselves apart, and the nightscaping line of steel bollards is something that allows me to do just that.I highly recommend.
I had an old, old timer that stooped working. Emailed Nightscaping, figuring I would hear from them in maybe the next 48 hours. Heard from them immediately. Sent them a photo and had an order placed within 15 minutes.You dont see service like that anymore.
Lindsey was super helpful