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BI-LO
2349 Augusta Rd, West Columbia, SC 29169, United States
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BI-LO
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Br
Review №1

This store has an average grocery department, stocking standard fair and would likely meet the basic needs of most families. They do carry emerging products in some instances as well as some bulk supplies. The alcohol and meat sections are well stocked with a variety of unique options. The meat section carries a variety of cuts and a rich seafood area. The bakery also carries lots of options including seasonal goodies and made to order cakes and sweets. While the produce department is lacking in variety and is frequently low on supply, they always have an acceptable amount of local and ready to eat snacks. Youll also find some one stop shopping needs met including a pharmacy, a Coinstar machine, money orders, self checkout. The staff is not notable and the store is generally not busy, likely owing to several other local stores. Blue county laws may apply on Sundays.

Ja
Review №2

If you are a grocery store with a lottery machine and someone has a winning ticket to claim, per the SC Lottery, which is posted on the left side of the scratch off ticket machine, it’s you due diligence to do so as long as the ticket is under $500. Per the SC Lottery, if the store doesn’t have enough cash, you should be offered other payment methods in the form of money orders, cashier’s checks, or a combination of any.I visited this store on Augusta Highway. First, I was not acknowledged as I stood there the entire time while the manager on duty at 1:45pm on November 27, 2020, after about 6 minutes, she advised me that they did not have enough cash to cash out a 290.00 wining ticket. I was not offered any other options, simply, we can’t cash it. It didn’t matter what was posted clearly written per the SC Lottery, the female manager rudely stated that they could not cash the ticket. I asked for her manager who then came and approached me with an attitude stating what she just said again. Neither of the 2 displayed any type of customer service skills. Clearly they both can benefit from some sort of mentor training. I would have to say that yes, because I am an African American woman, that I received the treatment that I encountered. In short, it’s not what you say, it’s how you say it. Also, be mindful that some African Americas can read and interrupt things. I happened to be one of those persons. It’s awful to be racially profiled because of the lottery during a pandemic. When will this ever end? Again, be mindful of how you speak to a person. That’s the key element to take away. How would you want to be treated?

Ja
Review №3

Clean store with great produce. Staff is nice. Meats are fresh.

Ca
Review №4

If youve been to bilo before you know what to expect. This location is standard and seemed good at first. However, after seeing the meat section I do not feel comfortable eating anything out of here. Attached is an example of the ROTTEN lamb I found still out for sale front and center. Nasty.

Al
Review №5

I like this store. I go there all the time. Always a sale Im interested in. James in the deli greets me every time. Nice friendly guy. One of my favorite stores. Dont get the fish though. Their prepackaged fillets are higher than competitors but love everything else.

Ma
Review №6

Always have my items in stock! Friendly staff always willing to help a disabled person!

Mr
Review №7

Its A Shame There Closing There Doors. In A Few Weeks. Great People..😢❤️

Bo
Review №8

(not that other ones arent), this bi lo on hwy 1 is always refreshing to shop in. The openess of the floor plan, the cleanliness, and helpfulness of staff.

Mz
Review №9

Buy one get one free is the best. Im headed there now to get some items on the Friday thru Sunday only deal.

He
Review №10

This is a nice, clean store with a helpful employees. My only caution is to not go alone at night. This is not the best area to be in after dark.

No
Review №11

Has the best Puertorican hot loaf ever I go just for that

Sa
Review №12

Great prices on fresh meats! Everything I bought was from the meat section. When they run their buy one/get one free special, you cant go wrong! Super friendly staff and management! Great store!

So
Review №13

Been going here for years, great prices, consistent quality of service.

Ca
Review №14

I worked for Bilo for years. Kids running the registers is nothing new. But ours was on her cell phone WHILE she rang us up and there were 3 other employees talking around the register. I hate to say it but Im not sorry to see the company go. It seems a lot of the employees kept their jobs although I wouldnt have kept anyone that we encountered that day.

Ma
Review №15

Would be better if able to find most things

Sw
Review №16

It is now a KJs IGA grocery store

Am
Review №17

My girls just love the mini shopping carts here to select their own snacks. Those little push carts are just too cute AND fully functional. My girls refuse any other supermarket because they want their own cart. I think its great to teach children to make healthy food choices at such a young age by allowing them to practice grocery shopping. My only complaint is they seem to have stopped carrying a particular product that I always need. And I end up going out of my way to get it elsewhere. Stumped on that one.

Da
Review №18

I will come here to get what I can while I am able to before this location is closed

Gi
Review №19

Nice store... Was traveling just a run in...

De
Review №20

Love this store. Very clean with helpful people. Great produce.

Re
Review №21

This Bi-Lo is spot on when it comes to delivering great customer service. As a previous bank manager it comes natural for me to notice how people are performing their jobs and how well they are satisfying their customers. Ive never have encountered any employee here that hasnt gone above and beyond to do what it takes to give exceptional customer service.

Ho
Review №22

Not a fan of Bi Lo stores. Self check out is a nice feature. Hard to find an employee when needing assistance in an aisle. This location often has employees a sting like they do not want to be there. Every once in a while one surprises me with a nice and helpful attitude found in other super markets.

Ch
Review №23

They have the best store brand soda of any store. The deals on meats are unbeatable.

Ce
Review №24

I go to this store a lot and everyone is really nice and good at their jobs. One gentleman helped me out today in a very efficient manner which I really appreciate.

Br
Review №25

I used to shop Bi-Lo all the time, but that changed a few years ago because of corporate management when they change the stores rewards program Ive just recently started going back because they brought back a rewards program similar to what they used to have. But at the same time, Im very careful of what I buy there because they do not check the dates of their food and Ive eaten food there before that just made me sick. Their prices are still very high too, so all I can say is there just okay

Ja
Review №26

In terms of grocery store and pharmacy, this place is decent. Just dont ever use a credit card because not one person knows how to operate the register or track purchases on the computer. Also I found they do not pay attention to coupons that come with the product. Unimpressed with demeanor and ability to communicate with customers. Good quality on most things though and more options than some locations

Am
Review №27

Good sales,always stocked with pretty much everything. The store is always nice and tidy and well kept. Shopping center it is located in is a little run down, but other than that a nice grocery store.

Ed
Review №28

Always great food, easy to navigate a shopping cart through the whole store. And of course the prices a good price for the value... Winn Dixie is my favorite store to get all my food items from

Ni
Review №29

Very nice store. Clean, well stocked a pleasure to shop in. Ive never seen it crowded. Usually friendly helpful employees. Large parking lot with plenty of parking. Their prices are ok. They run some good sales

An
Review №30

One of my favorite Bi-Lo Stores. Great Staff in customer service as well as Management. Lots of buy one get one free sales. Great meat market, I also like the fact that they still have a functioning meat market, where they will custom slice your meat selection however you want it cut, this is a bonus for me. Another bonus is they always have great sales throughout the store, and some of the best prices on good quality meat.

Ma
Review №31

Nice and clean well stocked. Staff is friendly and helpful. Some good sales otherwise kind of pricey

To
Review №32

My neighborhood grocery store. Im there every week at least 3 times. Nice staff, very helpful and friendly. Good sales, average prices and great selection of products.

Ja
Review №33

Theyve got the food you need. Thats about all I can say.

De
Review №34

Ill start by saying that Ive not actually been to this BI-LO, but have had good experiences at other ones. I tried to place a catering order for two pretzel trays over the phone. I needed them the next day and did provide a 24 hour notice. At first I was told that they couldnt be done. The associate checked and replied that it could be done. Unfortunately, I get a text the next morning an hour and half before pickup stating they no longer carry the product. I understand that its not the associates fault that those products are no longer offered, but I wish I had more of a heads up. I was able to take care of my catering needs with another competitor.

Wa
Review №35

This store is always neat, clean and well-stocked. I love their produce.

Ti
Review №36

You can get pretty decent deals if you have a Bi-Lo card.

ka
Review №37

As far as the actual store and merchandise go.. this is great.But the employees are RUDE. Not all, but the ones I have encountered.I am on WIC. You are entitled to have your opinion on that, but in a business I think all should be treated fairly. 🤷🏽‍♀️ As soon as I present that I will be doing a WIC transaction, I get the third degree eye roll. I always feel so embarrassed and end up holding up the line. Just do yourself a favor and go somewhere else.

Te
Review №38

Hot breakfast selections at the deli are great! Get there early for bacon. It gets gone really fast!

Em
Review №39

They seem to be following all the guidelines set in place for covid-19. Great experience

Be
Review №40

I just have to share: Wallace T is amazing. He never ceases to amaze us.Every time we are shopping this BiLo he goes abovr and beyond. He is all about serving the customer.

Ka
Review №41

This was the most cleanest and fanciest bi-lo i ever been to...two thumbs up!!

An
Review №42

As far as having what you need and the brand of grocery store it is, it will have what you need. The outer appearance and atmosphere looks like its not been upkept and it sometimes has a hood appearance to it. Great cashiers however.

Sh
Review №43

Always clean. They have a Cashier there named Wallace. Hes been there forever.Hes very knowledgeable and always so friendly.

St
Review №44

So sad to see they will close Jan 9 2020.

BU
Review №45

My go to store. Right around the corner from my house, the produce is absolutely beautiful, wonderful fresh. With your card you by low card you get great discounts and points money off. So yeah, I love this store.

Ki
Review №46

The store is always nice and clean. The cashier and the bagger were talking like I wasnt even there and to top it off they were kinda arguing about who was going on break first. They have only a couple good deals this week. Its really starting to get on my nerves when the companies are doing buy 2 get 1 free sales. I want to buy 1 get 1 free. I dont need a total of 3 things. Thats about all they have this week.

St
Review №47

My go to place for all my groceries!! The employees and management are always friendly and say hello! It really makes you feel good when they remember you and make a point to ask how your doing!

Ru
Review №48

Absolutely a wonderful grocery shopping experience. Always find anything I need. Thank you Bilo for carrying all the wonderful products and produce.

Sh
Review №49

Love this place. I will only get my medicine for. This pharmacy. The are super nice, easy to get a lone with and they know who I am when I walk up.

Cy
Review №50

The sale item was in stock and I was in and out fast. The cashier helped me with the self check out. It was wonderful

Sh
Review №51

I get good, personal service. The staff remembers my name!

Et
Review №52

Nice lady at self check out

De
Review №53

Expect the girl that took it upon herself to talk about dumpster diving and then hearing her say to he Co worker that she could get my husband to look. Very disrespectful. Long hair with glasses.and she talks black but shes white

Ka
Review №54

Easy to shop around and find all the things that I need at one store. The check- out teams are very efficient.

La
Review №55

The staff are very helpful, and the store is always clean.

Ad
Review №56

There are a few bi-lo left here in Columbia south Carolina. But if perfer to shop there they have great deals on alot of there products. The store is very clean and employee friendly.

Be
Review №57

Clean store and very friendly staff wonderful place to shop music was great while shopping store was stock with everything I was looking for. This store is way too far from home but I will travel here any day just because I can shop in peace 😊

Zh
Review №58

The green peanuts where disappointing. The ground veal was absolutely delicious in burgers. Going back to get some more to grill over the weekend!

Je
Review №59

Been here many times. Produce is typically NOT fresh - often wilted, mouldy and disgusting. I learned to NEVER come here for fresh produce.

Pe
Review №60

General manager was rude and will be reporting incident to their corporate office!Have shopped there for years. Staff is great. Prices have gone up. Neighbors are shopping at Publix more as the result.

Te
Review №61

Love Bi-Lo they always have everything I need!!

Je
Review №62

This grocery store always seems dirty to me and you smell like old fried chicken grease when come out, even if you just ran in for 2 things. They do have decent prices and they carry the creamer I like, Coffee-Mate Vanilla Caramel.

Ke
Review №63

I stayed under my budget of $100. My check out was speedy. I will be coming back.

Ka
Review №64

Overall pretty pricey despite the name. The meat is not very good either. On the upside here is BiLo has a great selection of lower end wines & great sales on things like water and coffee.

Me
Review №65

Not happy i purchased medicine advertise good rx 8.12 came to pharmacy $12.55 over what was advertise.called good rx it so happends someone from bi low pharmacy put in a wrong id to identify drug but now who gonna refund my money mr manager?

Ci
Review №66

The place was clean and well stocked

H
Review №67

I usually shop here because it is smaller than some other stores so I can get my shopping done faster. There isnt usually too long of a line at checkout. The produce is a little less than fresh sometimes.

So
Review №68

I found everything very easily and they were a lot of sales specials. The staff was very helpful and friendly in the checkout line was very quick I will definitely be back to this location.

Ma
Review №69

Everything I was looking for was right there and easily found.The prices was low and employees were very helpful when asked !!!!

Ja
Review №70

When I want groceries its all I want. Thanks for being a good grocery store. Not Walmart

Ba
Review №71

Great place Plus the rewards are good though

Sh
Review №72

Daughter needed to pick up a few things.

Sh
Review №73

Place is superior!!!!!! ALWAYS CLEAN...ALWAYS FEEL WELCOME...THIS IS MY FAVORITE BILO LOCATION!!! WONT GO ANYWHERE ELSE....GOD BLESS THESE PROLE AND THERE HARD WORKERS!!!

Tr
Review №74

Clean and well organized grocery store. Cashiers are nice and the pharmacy is great.

Br
Review №75

Very clean store courteous staff always willing to assist the customers

Ka
Review №76

I love grocery shopping here. Very competitive prices.

Mi
Review №77

Sad its going out soon.

Ja
Review №78

I like the store, its location, its layout & the goods it carry . The isles are long but its worth the wait & walk when you find what youre looking for !

We
Review №79

Best produce and meat in the area. Great butcher. Fantastic selection and a nice, friendly staff.

St
Review №80

Good deals if youre in the area.

Ro
Review №81

You feel a strong frying oil when you enter the store.

Ga
Review №82

If you want groceries Ive got GREAT news for you.. Seriously though, its always clean and the staff is super helpful.

Ja
Review №83

They have great customer service very happy to help you any way they can I will make this one of my regular stopped for groceries

ro
Review №84

Love this place prices are good very organized and clean

Rh
Review №85

I like it because I know where everything is but the prices are a little pricey. I did some comparing shopping and I will go to Bi-Lo if I only have to grab a few things but if I have to go grocery shopping on a large-scale I save it for Walmart these days because I save well over $30 when I am spending about a hundred fifty

lo
Review №86

Not much I like in fresh foods and deli. Very average. I dont feel its cost effective

Da
Review №87

I really miss this location being 24hr. Still, decent Bi-Lo. Always clean and well staffed. Definitely worth hitting if trying to evade a trip to Walmart.

Am
Review №88

Standard grocery store with a nice staff, does not offer a lot of organic options however.

Sc
Review №89

Great store all around. The staff is very helpful and they have a wide selection of products to choose from. My neighborhood Bilo

ro
Review №90

Go in to bi-lo on Augusta Hwy.. Introduce yourself to Mr.Wallace he is a great man...He will help u find anything u r looking for..

Ch
Review №91

Only giving it 3 stars because the staff is nice. This Bilo is so convenient for us but a large portion of our shopping is produce and every time I go in the produce looks horrible.. like really bad, especially for the price. I’ll drive out of the way to the Foodlion on platsprings with the sun blasting me in the face to go shopping for good produce. 😢

Re
Review №92

Grocery store. Slightly overpriced. Staff isnt into customer service. Not the best place to stop but not the worst

Ta
Review №93

The store was up to date, they had self check out as well and the workers were very nice and I loved that you could order and it in at the small food court.

pe
Review №94

Had some great sales this time

Vi
Review №95

This location was clean and easy to access. I found every item I was shopping for. However, the checkout process was slow.

Ma
Review №96

Very friendly and organized. I enjoy shopping there

Am
Review №97

The people are always so nice! And the store is very clean. Always stocked

Ja
Review №98

I prefer bilo than the other grocers because the quality of goods is better than some. Decent selection of goods.

Ch
Review №99

Employees here are nice until you whip out coupons then the atmosphere changes and you immediately feel judged but wont stop me

Ke
Review №100

In and out fast. Had everything I wanted

Information
65 Photos
100 Comments
4.2 Rating
  • Address:2349 Augusta Rd, West Columbia, SC 29169, United States
  • Site:https://bi-lo.com/
  • Phone:+1 803-794-0062
Categories
  • Grocery store
  • Bakery
  • Deli
  • Florist
  • Pharmacy
  • Supermarket
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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