I just talk on Monday with my sales rep, and he told me that will be a good idea to wait to change my Nissan Leaf for the new Ariya, seems ok for to wait a few months, next day I went to charge at same dealer and I was told by a young woman that I cannot use the charge because it was not working, I explained that I just used yesterday, she went to get the manager, he told me that the charger is private. They need to put a sign there, he said, they do not needed because is private. Dear Nissan, you told me that I can charge for free, forever at any dealer as long as the chargers were available, when did the rules change? Seems Not a good Idea to wait for the Ariya then.
Okay let me tell you. I spoke to Andy on the phone 1 day before I took my car that had a check engine light for over a year. He was legit so professional and made me feel like I could trust him by telling me everything in advance. I told him my bad experience at another dealership and I was hesitant to go back to that one. Im so glad I called them and when I went the next day I asked for him and he went and did what he said👍👌🤙 they costumer service was as professional as he was on the phone. He was amazing. If the manager is reading this give him a raise or promotion. My experience was the highlight of my day. I never thought I would he saying that about a dealership lol thanks Andy🤙
Never fails every time I come in for an oil change some phoney inspection says I need something done for 2-6 hundred dollars ..this is criminal activity but on the bright I know it will be done right by the dealer .and if I dont do it Im sure the truck will be rigged so there will be a problem
My service advisor Jessie is great. Whenever I need to get my car serviced, I receive updates periodically. There are usually a lot of cars needing service, but I appreciate that she tries not to keep me waiting. Thanks Jessie
Felipe Olvera provides a great Customer Service!!!
In my experience excellent service!!
Good on service but bad on wait time I had an appointment at 11am and didnt leave until 140pm
Good
My vehicle needs maintenance
Great mechanic service
Ok but busy and had to wait to get to the advisor
A bad experience in my nissan kicks car had many defects and although they fixed it it was always a waste of time
They charged me over a hundred dollars for just an estimate
They sold me a very dirty and very scratched car, they took advantage of the fact that it was night and that I was excited because it was my first car. In conclusion it was a bad experience