SIMPLE AND HONEST MECHANIC AUTO SERVICE I HAVE DEAL WITH THEM VERY PROFESSIONAL AND TRUTHFUL STEVE HAS THE KNOWLEDGE AND HIS ENTIRE TEAM ARE TOP NOTCH THEY FIXED MY 2011 MAXIMA THAT HAD MULTIPLE PROBLEMS I CANT THANK THEM ENOUGH I HIGHLY RECOMMEND PURRFECT AUTO IN WEST COVINA.
Amazing customer service, and fast oil change. The owner is super friendly and puts his customers first. This was my first time at the location and I absolutely loved it. I would rather go here than pep boys or jiffy lube. Highly recommend!!!
Came in for a oil change. Shop was busy but still managed to get me out of here within 30 mins when I arrived with a complete oil change. Will be coming back here. Hameed was very professional.
Really nice costumer service. I have been taken my car for 4 years with them and they do a good job. So far i have no complaints
I went for a smog check and was told 65.00+cert. !!!With the ad that conveniently excluded my vehicle ... and was told that his price is competitive ...lol I drove 5 minutes away only to find it for 50 bucks out the door !
Went in for a smog as soon as I go in they told me if I wanted and oil change and I was just there for a smog. The car didnt pass note there is no free retest. Took it to another mechanic and they told me that all you need to do was to reset the OBD 2 codes and it passed. Not because I needed a fuel injection!! Good thing I didnt get it.
Great service, reasonable prices and very friendly employees!!!!
I am not very sure about the honesty of this place they charge me way too much for the smog heck and when I complain about it the lower the amount
Great pricing on smog checks.
Great service very satisfied with explanation of what was needed to be done with my car prices very affordable 👍
Steve was very friendly and courteous
☆☆ DO NOT TAKE YOUR VEHICLE HERE ☆☆I took my 8 year old car in for a smog. I had a bad feeling about this place. Again, I went in for a smog. Why did they take air filter off? I immediately took to dealer. They called to say battery is completely dead! I called Purrfect Auto and asked to speak to a manager. I told them what they did to my car and I was going to give them a bad YELP review and file a complaint with the Bureau of Auto Repair, and i was hung up on. I called back and a different gentleman answered i asked him to let me speak. He told me F☆☆k U and hung up on me. I called a different Purrfect Auto and asked smog procedures removing filter is not protocol for smog.Do not patronage this placei
Never visited it. My rating is based on other peoples ratings.
They did quick oil change and recommended other work my car needed at a fair price.
Everyone is very friendly and knowledgeable. They provided great service. I came in to replace 2 tires originally, however, when they checked all my tires, I actually needed all 4 replaced. I went with their suggestions on tire choice and replaced all 4 tires. I am extremely satisfied because now my car drives amazingly better. The ride comfort and handling have both improved drastically. I highly recommend Americas Tire for their amazing service and friendliness.
Tried to upsale me on a fuel injection cleaning after I passed the smog check. It only has 20K on it, thats like a 80K service besides just pour some injection cleaner in your gas.1st time & last
Get their flyer every week: oil change for 12.99 . I got there today, they told me 30 plus tax !
Good experience with Purrfect Auto.Reasonable prices and thorough service.
I was searching for a place on Yelp for an oil change since my car has been way overdue. I called the place and they gave me a fair price and service was quick as well. I also needed to get my filters change and was given a great price for all three services. Its my first time here and definitely wont be the last.
Rude, no communication skills, been waiting more than an hour just to change oil
Literally the WORST!! dont take your car here. Not only is their customer service just the worst its dirty and they dont care. They tried to overcharge me for a smog check and were incredibly rude on top of it. Dont even bother using their nasty bathroom either.
I went in for just a oil change. And I needed some other work asap. I was concerned about the price to have the work done. Well as it turned out the price was affordable, the customer service was great. And my luxury SUV is running better than ever.Thanks!
THIS IS A SCAM...What a horrible experience we/ my father had for a smog check and oil change at this place. We got a coupon and it said Most cars so we called to get a price. THE manager gave us different price and was rude...Said he didnt make the prices. With all that is going on my 84 year old Cant drive around. The manager has NO CUSTOMER SERVICE SKILLS. DONT GO THERE
I have been here twice now, and even though they weren’t able to help me with the problems I was having with my car, both gentlemen that helped me were super friendly and able to help me figure out what my next steps should be to fix my car up.
They over priced us by a lot. They charged us for parts that were not changed and did not even fix the problem. This guy is a crook.
I do not recommend this place. Initially told price was $39.99 for an oil change with high mileage. When my car was done the guy at cashier tried to say I wanted full synthetic and there was a labor charge included. Suggested price said 84.99 but was suppose to pay $65. Corruption at its finest. Look out for places like this. I ended up paying 45 because I wouldn’t pay anything more than that. I doubt they even did an oil change.
They are scammers they get people with their flyers bunch of lies don’t go there
Been coming here for years. No problems with service and always reasonable in price. Only one problem they closed the service center closer to me, so now I have to travel. But worth it for peace of mind.
Been coming here a few times when my car had problems. Very friendly and fast. Just see for youself
Love this place. I have been coming here for years. Great customer service and awesome pricing. Quality of the work is excellent
They dont honor thier coupons. Make sure you call and verify before stopping by
Wanted to charge $35 for smog coupon that says $16.99 plus certificateThere were no cars there and he had two workers three guys total, he said it would take an hour because he had to take lunch, so I went somewhere else
They take care, and have solutions to your car problems their is no other auto service I know that is genuine.
Worst shop ever! They don’t know what they’re doing. Expensive.. Don’t go here!
This place is a scam place do not waste your time or your money coming here. I came in for a brake light switch replacement. Took 3 hours after he said it would be a half an hour. Did nt even replace the part. Came back less than a week later and its costing me another 3 hours. Last time i ever come here this place is a joke. Beware beware you have been warned.
Do not come here! They fix one thing and mess up another. Just so you have to come back to them. This is not an honest business and they are not honest people. Then they tried to offer you a deal so you can fix the part they screwed up. And have the audacity to act like your getting the deal of a lifetime when in reality they just made some money on something that didnt need fixing. These people act like you dont know anything about cars and just start babbling on just to confuse you. I will make it my life mission just to spread the word to people to never go here.!!
I brought my car here to check the AC because it wasnt as cold as it should have been, by the time the check up wad done I was presented with a work proposal of almost $1000 for new ac and valve plus I was charged 123 dollars just to do the checking of the AC. I drove home car was hot as heck AC not working at all. Im sure they ended up breaking it on purpose just so I would be forced to have the work done.
Great Customer Service! Fast efficient service. Will Return and I would recommend too friends.
They are a rip off.DO NOT COME HERE! When they see a women coming they will rip her off. They tried to charge my Mom $60 for a $20 oil change. Another time they told her she had a leaky power steering hose. a couple of weeks later she did. It looked like it had been punctured
Liars like to rip off people. Paid 50.00 for smog check and it didnt pass told me to drive it for 150 miles and it would pass liar. Made waste my time. Tricking people for a dam 50.00 dollars thats how he runs his business. Poor fellow...Karma
I spending more than 500 dollars trying to fixed my Toyota Camry 2014 and this is the 3 time in the past 3 week and my car still have the moise in my car from my brake brake .please don’t came here because they technically stealing your money a have the same moise in my car ...
Went in for an alignment and they didnt align my wheels, told me to go back and theyll do it again but if they couldnt do it the first time why would I go in again. They didnt do anything. Also my car started heating up alot after going here. And they charged me for parts I dont think they put in. 400$ spent on nothing. This place is a scam.
Got a smog check for half the price other places charge 😎👍
So far my vehicle came in for a 60000 mile service. Fluids were changed and tires were rotated. The service seems okay but the mechanic left my car dirty with filthy oily shoes see the pictures attached. I know my car wasnt sparkling but I dont need any extra help getting it dirty. Make sure you check your vehicle right when you get it and let them know if they do this idiotic stuff.
Excellent service.
Scam. Never come here again for a Smog test.
This place is very unprofessional, committed a job that they cant handle, transferred my car to another shop without my consent.then try to covered it with lies after lies
This place will over charge you. Do not go here!!!They will RIP you off. These people are crooks. They will charge you for dealer priced parts then put a used part in. DO NOT GO HERE!!!!
Good service and good prices.
Good service. Willing to work with you.
Scammer they trying to play me
The place I go to
WARNING!!! These guys are nothing but Crooks I had went for a smog check didnt pass the first time once I got everything fixed they wanted to charge me an additional charge for smog check I will report them to the Bureau of Automotive Repair!!!
Lies, lies lies, the so called manager back tracked on his original quote, what a waste of time!
Rip offs
I paid for a service that was not provided me very bad service to the public I lost money and time for