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COVINA SOUND
952 S Glendora Ave, West Covina, CA 91790, United States
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COVINA SOUND
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At
Review №1

Awesome Fast Service, Great quality and good Deals. .. Im so happy with my new audio sound. Thank you

Br
Review №2

Purchased the DDX9906XR. Product gets a 5/5 all day but the installation was very sloppy and dirty.1.) Cable exposed on the dash.2.) Old cable trash left on my car seat.3.) Steering volume controls are defective.4.) Car trim piece wasn’t put back, found it hidden.5.) Lastly, my grandma past away this past August and I found it disrespectful that my funeral prayer card was left along with the trash of cables.I went back to address these issues and the guy told me to come back another day.I’m a supporter of local businesses and I thought I would give them a try but honestly take your $ elsewhere unless you’re trying to come back multiple times and be unsatisfied.

Ma
Review №3

I give this audio Shop a 0, 1 Star . Because before I gave them money down for the part/adaptor they had to supposedly order. They were really nice and seem fair. But! After they had $240 deposit half of what they going charge me for a Bluetooth devices which is only like a $30 Component online . They became really Distant and made me feel like they barely had time for me. So after having to come back for the 3rd time they finally installed it. And scratched my leather interior . $440 later the Bluetooth device only worked for a month. I come back to let them know it no longer works he tells me these cars don’t do well with Bluetooth devices which I felt should have of been addressed before hand. And offers to take it back with a refund of just $200 . Such an inconvenience non professional environment and no good product and service . I recommend no one to this place. Beware . Avoid Business at Covina Sound. 😒

Jo
Review №4

Love how Anthony banderas. Just asked what u need girl. I said me and my man fight about the music playing so input just worn out. This place is the spot to but what u need or get it. Best place that I come and get my stereo needs. Come here its fast and great prices. .

mi
Review №5

Anthony made a great recommendation that was practical and affordable. The installation was fast and very clean. The Pioneer System and JVC speakers sound fantastic.Thank you Covina Stereos for the awesome service

Ke
Review №6

This place is very good for your car stereo needs Anthony got right on it and had me fixed up in about an hour

Jo
Review №7

Definitely would recommend this place for anyone looking for audio equipment! Store manager Tony and his crew hooked it up. 100% recommend!

Na
Review №8

They helped me as soon as possible with my system. Not sure what was wrong with it but Anthony figured it out right away and got it fixed with minutes. Will definitely come back. Got my system installed here 5 years ago and still works proper. The system just needed to be tweaked or something and Anthony was able to do the system repair for my for free. Thankful for our local sound guys ! The price is super fair here from my memory all things considered.

No
Review №9

First time going to the place and the service was great the person that helped us was very nice and polite really recommend this place prices are very decent 👍👍

Je
Review №10

Great customer service Anthony was very helpful and nice would defiantly go back and send all my friends there

Je
Review №11

Great service from Anthony. I got what he promised with the kit and I am so stoked about the great job they did. Can’t wait to recommend my friends.

Al
Review №12

Anthony was good help with my quick fix that I needed for my stereo I highly recommend coming here for your stereo needs

Ma
Review №13

Anthony most helpful person and helps you get what you need.

Mr
Review №14

This place is awesome! David and Luis were very friendly and made me want to give them my money for how amazing they treated me. I got my mother an early Mother’s Day gift by buying her a new head unit, speakers, and back up camera. Angel (the tech) let me watch him just in case if I ever needed to fix something on my own. David also told me about the warranty and helped me get the best product for my mama. Much appreciated and I would definitely be coming back and recommend all my friends and family to this place.

Va
Review №15

Very rude service. Had no ambition to even work there. I dont know what the guys deal was but he definitely ruined the chances of me coming here ever again.

Mi
Review №16

Luis is great! Very knowledgeable. Helped me with all my questions, and hooked me up!

Sa
Review №17

Came here today for my first time and I got a great deal from my new friend Anthony! He helped me with everything I absolutely wanted! Got a few new goodies added to my car. Thank you Covina Sound!!

Na
Review №18

Very rude attitude. Not the slightest effort to work with the customer. They act like they dont even want you there. Never coming here again.

Je
Review №19

They did a quality installation for me I plan on going back

Di
Review №20

Anthony helped me out by telling me everything I needed. I was in and out of the store really quickly and I will definitely be recommending to my friends.

J
Review №21

Place is a joke if you want to get ripped off and treated like sh* come to Covina sound. They take no responsibility for anything it’s an embarrassment. Just warning anyone thinking of coming here. My experience was terrible.

An
Review №22

The customer does NOT COME FIRST at Covina Sound, JUST A HEADS UP to fellow consumers. The OWNER INSULTED ME today on the way out.He told me (the customer), Im cheap. After I asked for a simple refund, for LED headlights that dont stay on. No refunds whatsoever. Im stuck with $60 LED headlights that do not work for my car.Instead of the owner offering a valid solution, he offers me store credit, valid for 2 months. I told him, but all I want is FUNCTIONAL headlights, and he still refused to help me out with my frustrating problem, telling me store credit only, very unreasonable individual no doubt about that.I came exclusively for functional LED Headlights, the owner didnt care. He was happy he made easy money off me, he should be happy, about making the customer happy. Customer service is non-existent here. If you purchase something, dont expect to be able to return, or exchange the item, you only GET ONE SHOT, after that your screwed.In addition, I told Luis the worker with no authority as he made it apparent as he kept telling me its up to the owner, that the lights do not work, and he said, yeah they do, I told him no they dont. When I showed up earlier he was to busy he said. So he said show up at 5pm which I did. Only to be treated like trash after showing him the lights were not safe and functional.The owner chose to be cheap by holding out on my $60, which in turn he would rather be charged $60 for a bad review, by not putting THE CUSTOMER FIRST and not remembering that THE CUSTOMER IS ALWAYS RIGHT. He thinks hes doing business in a 3rd world country It appears.

Mi
Review №23

Anthony is the bomb! Cold hook up! Fast and great customer service. Don’t think twice about stopping by for all your audio needs! 💯

Ja
Review №24

Great time easy quick and amazing quality. Toni did a great job with customer service and knew his stuff really appreciated it.

Mr
Review №25

To be honest with everyone its kinda over priced and it feels like they just keep being pushing and trying to get you to buy something you dont need but besides that they are good for those that have deep pockets, wish they had a nicer parking area and more lit up as signs and make it feel welcoming .

No
Review №26

Good place, got a good stereo installed their quickly, same day

Vi
Review №27

Anthony hooked me up !!! highly recommend this place, great service !!!!!!

Ma
Review №28

Great place Anthony hooked it up!!

BI
Review №29

Great customer service highly recommend this place Anthony took care of me

Al
Review №30

The two times I been here Jason and Edgar have been super cool with me. I will continue to come here for the outstanding customer service. Thanks guys!

Lo
Review №31

I called several audio shops for a quote in amp installation and this one had the best price. $70 to install a sub and amp on my 2013 honda accord. Edgar help me through out this experience, and he had great customer service. I definitely would recommend them.

Br
Review №32

My guys took care of me. I respect the service and had my shyt beatn!

JO
Review №33

Got car alarm for my Honda Pilot. It was a good deal. Matched competitors price! I had issues with the car alarm and they replaced it. Good customer service. Look for Luis/Shaun/Jason to get best deals! Thanks to technicians Jose and Leo. Keep up the good work!!!!

An
Review №34

Very bad customer service called in for a quote the guy that answered said they’re currently not installing. I was just trying to get a price,I will never consider this place again.

Ru
Review №35

Thanks Anthony! good deal! fast installation!

Ro
Review №36

Very Unprofessional customer service!! Went to get a estimate for a stereo and the man seemed like he didn’t even want to help us out! Giving us short answers and left us outside not even giving us a answer for the estimate.

Ad
Review №37

Great place to get audio service done! I take all my cars there and I always leave satisfied.

Na
Review №38

Thanks to Anthony and his team of guys for adding the perfect touch to my truck. The stereo, speakers and tint were a great deal.

Jt
Review №39

No comment great people great stuff Great job 🔊🔊🔊👍🏾

Co
Review №40

Great service. Reasonable prices.

Ma
Review №41

Anthony hook up my car with a full system got me a good price Ive been coming here for years and I would definitely come again I highly recommend this placeTalk to Anthony hell help you out and work with you

Na
Review №42

Very good work done there. The guys there are awesome, friendly, and cool.👍☺

Ur
Review №43

Anthony at Covina sound helped me out with installing my radio. Great service and good deals!!Go on in an he will help you out!!

Re
Review №44

Over priced I left not being a customer

Al
Review №45

Absolutely amazing, love his work. Amazing people, and great prices. Definitely recommend to everyone!!!

Wh
Review №46

Wish I could leave ZERO stars sold my disabled brother $100 worth of low quality gear for $360. Great job guys. I know he was an easy target but wow, mom went to ask why they had done such a thing and was told all sales are final.

Be
Review №47

The service was good at first but when I came back to get a refund for equipment they did not install they wanted to give me store credit. I told them they never installed what they promised to install and was not wanting to give me the money back. so I cant see my self come back here unless management changed.

Da
Review №48

Covina Sounds is a great place to buy custom wheels & audio that made me feel comfortable as a customer and they have really good prices I recommend someone coming to give Covina Sounds a shot Im sure you will leave happy and Satisfied. Be sure to ask for Anthony he is the Manager Good Looking Out Anthony :)

Fr
Review №49

I came all the way from the desert to see Anthony he gives me the best quality work I have ever received. Highly recommend it best prices !!!! Thanks brother !!

Ju
Review №50

Geat service really recommend coming here good on prices come on down, don’t believe all the negative, nothing but positive here you be the judge 100 percent 👌👍🏻

Ch
Review №51

Bought a subwoofer and keeps turning off, had to go back multiple times. Made me wait 2 hours when they only had one car they were working on. It only took them 10 minutes to fix mine.

Ch
Review №52

Good serves good pricing very nice come here and get your sound systems

Jo
Review №53

Great prices and cool staff. They have everything I could want for my car from inside to outside!

Yu
Review №54

Very nice place literally walked in n walked right out in just under 3 mins for an RCA wire n I got it for the plug!

al
Review №55

Great Service, got alot of different items in stock & quick work and they finance. Look for Anthony and get what youre looking for at an affordable price. Highly reccomend.

fe
Review №56

Took them over 3 hours to install a radio with 4 speakers. Price was ok, same price as going to a big retail store like best buy. If its your first time buying a stereo or audio for your car I dont recommend you going here. They will try to sell you anything even if it doesnt even sound good. Installation was ok, they did lose one of my lock caps.

To
Review №57

I got a Fosgate amp and a Kicker 12 Solobaric L-7 sub from this shop, they installed it in my 2009 BMW 5 Series. They gave me an unbeatable price and the work done was very neat and clean. I shopped around with few other shops, but this place really impressed me and I am very satisfied with the work done in my car.Try them, they are good.

Tr
Review №58

Easy and knowledge of there equipment

Mi
Review №59

I was able to get a loan for a new raido and speakers. The deal was made and i ended up changing out 2 speakers for a backup camera. The deal was to stay the same.when it can to singing the papers. He add more money and I didnt catch it. In short when installing the new raido they left a hot wire. So now my battery dies on me. Backup camera shoot only the ground and I have to spend more money for someone else to fix the problem they made. Buy at a big store, not in a hole in the wall place.

Pi
Review №60

GREAT SHOP WALK IN GREAT PRODUCT GOOD STUFF .INSTALLER ARE QUICK AND FREINDLY.INSIDE THE STORE IN PACK WITH SPEAKERS AND RADIOS.CHECK THEM OUT.

Da
Review №61

Dont shop here. Youll get rip off. Always Check online prices before purchasing anything. . Frys and Curacao gives way better deals than this.

fr
Review №62

All i can say is T H E Y A R E A W E S O M E the those guys are good they are friendly and nice,specially the pricing on their stuff you wont regret it its very affordable huge selection of rims,car audio system,alarms,and tints.they are so professional,you will love it and recommend them on your families,relatives,friends and coworkers.they did a good job on my car and swear i love the more way my car looks now.you can follow them on instagram and see some pictures of their great good jobs.thanks COVINA SOUND.

Al
Review №63

Horrible products & even worse installation. Customer service doesnt mean anything there. Do not waste your time & money there. I bought an amp & sub there 5 mths ago, theyve replaced amp once & speakers keep turning off. Ive tooken car back to get serviced at lease 10 time & the speakers are still turning off. Cant understand how their still in business smh

Jo
Review №64

Great place for car stereos. Help is great

Ny
Review №65

This place ripped me off and wont try to fix the problem. Anthony was very rude to me when I called to try and fix the problem. They sold me $500 worth of equipment and charged me $1,500. My system stopped working day 2. I took my car back and the fixed it but now my base sounds horrible. I financed the deal so they said Im stuck. Rick was the man who sold me the stereo equipment. Be ware of these guys. They are dishonest and dont care. I regret coming here. I gave them a chance to be fair. I understand businesses need to make a profit but the least they could have do was sell me equipment they are proud of. Rick asked me to trust him when I initially took my car to him... so sad. Thankfully I work in finance and know how to get this matter resolved legally. I gave them a chance to work with me but they refused to do the right thing.

jo
Review №66

Got ripped off for my speakers, my car needed 6.75 inch speakers and they insisted they were 5.25 inch speakers, when they installed them, they put wood screws and installed those crooked. Never again I paid 90 dollars for a set of speakers and install, and got 20 dollar speakers and a bad install

Jo
Review №67

All i have to say is find another place they are terrible, youll end up coming back over and over for mistakes and then get hustled for what ever you bought from them.. Warranties are trash they lied and said i had my warrantie for 6 months when ive only had my truck in california for 4 months.. You do the math

Sa
Review №68

Ive been shopping around for a stereo and speakers until I experienced Covina Sound. Upon entering I was greeted professionally without any of the pressure most sales people put on you. I went to many places before, but after comparing prices I realized none before this shop can even come close. The service was quick and I was even able to finance my whole system for a couple months. I would definitely recommend Covina Sound to anyone looking to buy/install any car audio, HIDs, or alarms. The experience was great since they worked diligently and quickly. I was out in no time with my new system. Thanks Covina sound!!!

Go
Review №69

ANTHONY AND HIS SALES MAN IS A TOTAL RIP OFF I WENT IN TO BUY CUSTOM RIMS FOR MY, CURRENT TIRES BECAUSE I DIDNT WANT TO BUT NEW ONES SO HE PAINTED A PICTURE OF CUSTOM RIMS THAT WILL FIT MY ORIGINAL TIRE WAS PROMISED ALL ORDERED RIMS WILL BE THERE MONDAY HE DRAGGED ON UNTIL THURS AND THE RIMS WERENT EVEN THE ONES HE CLEARLY WROTE DOWN AND THE ONES I WHERE PROMISED HE ENDED UP THROWING THE WRONG 18IN RIMS ON MY CAN A SOLD ME A LOW PERFORMANCE TIRE I ASKED FOR MY STORE CREDIT AND HE WAS HIGHLY RUDE AND DISRESPECTFUL TOWARDS ME BEWARE OF THIS PLACE THEY WILL JUICE YOU FOR EVERYTHING YOU GOT BEWARE OF ANTHONY HE WILL SAY ANYTHING TO MAKE A SELL

Ma
Review №70

Thank you to Anthony! For the killer discount! 👌🏼

no
Review №71

My boy Anthony hooked it up with the right infoabout quality speakers.

Th
Review №72

BAD BAD BAD NEVER GOING AGAIN

Oc
Review №73

They promised to do something g and didnt do it. Will never go back or recommend anyone. Staff is garbage!!!

sa
Review №74

Bad Service

Ro
Review №75

Too expensive and unprofessional...

Sa
Review №76

Took forever, broken stuff.

Em
Review №77

Very bad customer service, nothing recommended.

pa
Review №78

The person serving is totally disrespectful. He didnt bother to pay attention to what I needed or to help me in the least. If you are not going to change the complete system to your car or spend more than 500 dollars do not bother going to this place. Horrible would have 0 star would wear it.

Information
100 Photos
78 Comments
3.7 Rating
  • Address:952 S Glendora Ave, West Covina, CA 91790, United States
  • Site:https://covinasound.com/
  • Phone:+1 626-939-3393
Categories
  • Auto repair shop
  • Car stereo store
  • Car alarm supplier
  • Car battery store
  • Car repair and maintenance
  • GPS supplier
  • Tire shop
  • Wheel store
  • Window tinting service
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • LGBTQ friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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