I only go there to buy up the Pink Oil styling gel. Keep that product coming and Ill keep going back. Also there was a guy back in 2017 that worked there that did my braids and my daughter. Were is he at? He was on point. Get some braiders like him and keep the nice cashier and have a polite folks work there that knows there work and you will be booming!
None professional, sold me knock off Remy hair extensions. Im a lisenced professional been,doing hair 29 years. I do not recommend this hair store. The owner is extremely argumentative, refused to have me bring in the hair. Hung up on me. Ill take my losses. ( Professionals beware! )
Got my boys hair braided here. Super friendly and good prices.
Khandice Parker is the best hair stylist in the city, once you try her will definitely want to come back . Great customer service and attention to detail . Would strongly recommend khandice
Lady is nice and helpful!
I love this place Ive been going to this place for the past 6 yrs and I love the hair braiding and the hair extensions, the Quality of hair is on point !!!💯🔌🔥
I love it here. Got my sew in extensions done by Jake. He is awesome. He pays attention to detail and did a fantastic job braiding and sewing. He even fixed my bangs which I thought were unfixable. The selection of hair is extensive . Whatever is your price range they will find the right hair for you
Both times I visited the ladies were EXTREMELY helpful. It being my first purchasing hair, the owner took her time helping my match my hair & suggestion a great brand. I ABSOLUTELY think the hair quality & customer service is exceptional.
This salon is good for getting braids the people here are nice and friendly and I like there service here I can’t wait for next time to do my hair here again
Doris ohhhhh DORISSSSWho raised you ! She is so rude, you would expect as a business owner you’d care more.. she’s just trying to get a quick buck, how could you be so careless.. if you were polite you would build an empire .. tsk tskHow do you sleep at night
Good selection of hair.. Goes from cheap to real pricey..the owner was nice though.
Always good customer service. Have been coming here for years. I believe it is family owned.. but today I went to purchase a few things and they were not open. Sat their for 15 min past 9 and still not open. There is a new hair shop across from the edwards. . Will be taking my business there from here on out. Because this isnt the 1st time they were not open on time.
Stylist was late for my appointment
I bought some extensions in this place but they damaged in a week. The extension hair got tough and tangled. The extensions are of poor quality and very expensive. Call the manager and gave many meaningless excuses. I removed them and it was money thrown away. Do not buy in this place are better online and cheap.
The price of my extensions are reasonable. The services I received was great. Definitely recommend!
I FREAKING L O V E THIS PLACE!! Its cheap and the products are R E A L L Y GOOD! I BOUGHT 22 HAIR EXTENSIONS FOR JUST $99! THE MAN THERE IS ALWAYS SO WELCOMING! THIS PLACE IS AWESOME!!! I ALWAYE GO THERE EVEN THOUGH I STAY IN CULVER CITY!! ITS SOO WORTH IT!! ❤
Very overpriced if youre trying to do weave or braids etc. I requested an appointment with Rochelle many days earlier. I got to my appointment on time and she didnt show up till and hour later. The girl that ended up braiding(I forgot her name but shes a black lady who wears glasses) did a terrible job. I told her I wanted full individual braids I even showed her a picture in which she agreed she can do it. I sat down and I kept asking her to make sure she makes it full. I even told Dorris and they kept reassuring me it would be good. When she was finished I looked at myself and at the hair, it was as though a 12 year old had braided my hair who just started practicing. I was so shocked and sad that I wasted time and she did not care to make my hair look like what I showed her on the picture. It was the complete opposite almost like a nightmare. Unfortunately despite my depression and unsatisfaction, And even tho I called my mother who knows Dorris and we had been good customers for several years, she still made me pay $140. I took out eh braids the next day. Just terrible. Never going back.
Good ppl
The ower has always been rude, would not recommend to anyone. Horrible customer service and extremely over priced, every time Ive been there she raises the price.
Even though I always buy my braiding hair from here, it’s NEVER been open on time when I come. The hours say 9:00am but I’m usually waiting parked out front until 9:45am (if I’m lucky). That’s really the only thing that concerns me for this shop.
Extremely satisfied with their service
She over price her stuff, some things not worth the price and you can find it cheaper somewhere else. But they do have everything you looking for, and a place to get your hair done in the back. Two in one not bad
HORRIBLE customer service! Doris is an extremely rude lady, and the prices are extremely to high. Her son and husband are kind but idk what happen to her. I came back to return hair because I accidentally got the wrong one keep in my I was there 5 min ago and she wouldn’t exchange it. I come to this place faithfully, I didn’t even want my money back just an exchange. I know many friends that don’t go to her anymore and now that will be me. She also is very expensive than other beauty supply stores but other races won’t know that cause she’s the only beauty supply that carries a lot of stuff in West Covina. I repeat do not GO HERE!
First of all this place is unorganized .they give u different prices..the lady owner is sooo super rude.. i wasnt applied all my extentions i brought with me.where did they go? i dnt know... got my extentions done on a saturday.by wednesday 2slipped off.and from there on cudnt enjoy mynew look bcus everytime i dealt with my hair .some wud slip off..i went back politely..and she just rude...i paid a good amount of money to get them installed plus gave a more then fair tip... some of us work hard for our money...and its money i saved over 2months to do my hair..i really had so many mixed emotions.. the owner shud be more grateful of her customers that rely on her business .afterall she does collect thier money ..seems shes all for the money and she proved to me she dont care about her coztumers.. thTs all i got to say.....☹i
The helpfulness I receive as an infrequent shopper was great, but through weather conditions please make it know the correct business hours of operation regardless of the weather and day of the week?
My favorite
I got here at 9am because it said that was when the store opened and I’ve been waiting for an hr and no one showed up.
Support small businesses
I was referred to this hair salon by a coworker. I was there this Saturday from 11AM to 4.30 pm. I paid $95.00 for natural loose curls, but I had to ware the same hat that I wore their; I was beyond disappointed and I have to get rid of the anger for not being given a portion of my 95.00 back. This was a really bad waste of my time and my hard earned money.
Great Hair supplies. Nice quality and for affording price.
This shop sucks!! It should be calledTHE SHADY SHAT BACK SHACK FOR GHETTO RACHETS! Only reason i gave it 1star is to give you THE REAL DEAL ON THIS CHEAP FILTHY HOT MESS WANNA BE BEAUTY STORE! LET ME ALSO NOTE*********************************************THE ONLY REASON I PURCHASED AT ALL FROM THE NASTY BACK SHACK WAS TO GET PAID TO GET PAID$$$$$$$$$$$$$$$$$$$$$$$$$ BACK*************************************First of all the owner is one unhappy person she dont smile SHE DOESNT GREET HER GUESTS, She is not polite, she is rude, she doesnt help her customers she tells the others to help the guests while stands looking around watching for thieves that i dont know why would want to steal her cheap products, she stay with a dirty look on her face looks like she going thru a divorce...and all she wants is for you to hurry up pick yo shat, pay for your shat, and get up out her face and on your way!! Im serious!The 2 workers seemed nice and scared af of the owner...clearly the front Worker had to be her daughter because i dont know why anyone would work for that mean bossy grumpy owner!!! The store is CRAMPED, DIRTY, SUPER DUSTY, ESPECIALLY THE BATHROOM which is about as clean as a truckers gas station on a good day! She was rude to my child, who she did not even acknowledge until after I made my purchase, then she told my child to move out the way for the ladies that got to pay now...while I examined the bathroomThey put all the wigs up high as the cieling in low light so you cant see at all the real quality of the wigs which they get down for you and then have to dust off behind the counter, they let you try it on, the same chick will give you one price then when you pull out your money the owner rings up UPING to another price, they do not give you a fresh new packaged wig so when you ask to get some scissors to cut off factory tag they then throw that away...then oh let me tell you about their wanna be salon back shack yes a BACK SHACK!! Dirty, crowded, no design style unless it was designed by oscar the grouch and he got all the old dated salon chairs, sink, salon tables, hair setters, mirrors and the toilet for free from the dump yard! Im telling you i wouldnt sit back there with one of them hairdressers even if they was known to have good skills the establishment is dirty, overpriced, and CAPITAL G-H-E-T-T-O and all they play is trap music! Yes GHETTO even had a crazy chick acting like she just left the funny farm and a couple of crack addicts hanging around seem to know the worker that waitted on me. The only thing missing was a stripper pole and plate of fried chicken n chitlins!!! From the outside this used consignment store look like an 99¢ and up store for old outdated halloween wigs and Factory closeouts! Bunk BUSTED AND RACHET! If you wanna have a good day DONT GO HERE!! ORDER ONLINE @ the WISH app get a way better deal without shaty service!
This beauty supply has been here forever
Horribly rude owner. Braiding came out bad---not what I asked for at all. Even had a picture. Would never come back here again.
This place is aweful!!!! My pregnant sister went in to get extentions for her baby shower and she specifically asked the attendant that she wanted long extentions since her hair is medium length and the attendant guaranteed that she was getting long extentions. She went home and took the hair out and it was a little less than an inch longer than her hair! When she called to return it they told her she couldnt and that shed get a discount on another package. She spent $60 on thoes extentions that she CANT USE! Horrible service!!! The manager was very rude over the phone and hung up on me and would not even exchange them. DONT GO TO THIS PLACE!!!
This place is so bad very rude customer service.I went in today looking and the lady was following us around thinking were going to take something.We couldnt even move it so tight and little in there.Their always nice.When we went today they were very racis nobody deserves to be treated so rude and uncomfortable to the point that they cant shop.I suggest not to go there.And maby they should change your attitude because nobody gunna want to go there.
Horrible job on my hair and horrible customer service. Save your time and money and go somewhere else
I always come here and NEVER leave disappointed.
Very friendly and great service!!!
The hours of operation listed here and at the location are not correct! They do not open at 9am on Thursdays.
Had what I needed.
Very rude & overpriced
Great hair.
It has everything