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Starbucks
101 Barranca Ave, West Covina, CA 91791, United States
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Starbucks
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Ro
Review №1

Customer service is good, but the iced mocha latte not soo good, as well as the vanilla sweet cream cold brew.

Ri
Review №2

Come on GOOGLE...lemme give em no stars since this place didnt seem to have ANYTHING to give customers.Sad to see a Starbucks so low on stock and unable to provide for customers.Happy to say all isnt lost since theyre on the side of a freeway and only ones here.Waited 20 minutes in line for this?

Gl
Review №3

I enjoy my green iced tea with flavor notes of citrus.The iced black coffee is none better.I have tried other iced coffees from other coffee houses & their iced coffee taste like I am drinking iced water with flavoring.So my coffee has to come from any Starbucks,iced or otherwise.Starbucks is quality #1, employees are super friendly.Thank you Starbucks for being my #1.

An
Review №4

Best coffee? No. Great service? Yes. Excellent spinach feta wrap? Always. The consistency here is better than quality.

To
Review №5

I came here to the drive thru and the process was fast and easy. I got my coffee and sandwich and I was ready to start my day!!

Re
Review №6

I love the coffee they serve here, but it does have fair wait time because it is next to a freeway entrance.

As
Review №7

While I appreciate their attempt to be quick so that the drive thru wait isnt as long, they could be friendlier. Now that they have someone taking orders outside, drinks are melting - I ordered a Frappuccino but I might as well have ordered a regular iced coffee. Annoying when its not exactly a cheap drink.

Jo
Review №8

This location specifically has always been welcoming, and even willing to change your drink if it isnt up to your standards! Friendly people who love their jobs

my
Review №9

Very busy this morning got my order right in a timely manner they were great

Je
Review №10

My favorite location. The staff is friendly, Ive never had an issue ordering, and its one of the easier ones to get in and out of. If its too busy in the main lot there is an adjacent one near BJs you can walk over quite easily.

Lu
Review №11

Awesome service at the Starbucks on Barranca and Garvey just right off the 10 freeway

An
Review №12

Fast and efficient service and a very friendly staff.

Sa
Review №13

I find everything I need to cook delicious meal for my family at a good price

ne
Review №14

My absolute favorite Starbucks. Sets the standard for all Starbucks.They are prompt, efficient and most importantly kind. Always make sure to leave a tip!

Ma
Review №15

Love the iced white mocha Decaf with Almond milk so good

He
Review №16

I know this place is very busy, knowing this I was very patient. They had four employees behind the counter, two plus a manager sitting inside the lounge area talking. Patiently waited to place my order. Four people ahead of me and while waiting, the first guy who placed his order got his drink last. SMH!Then the drive thru window broke, they all panicked and the girl making my drink ran to the back to get the manager who never came to help. My ice coffee ended up being half coffee half cream and all ice!Truly disappointed, I also worry about their milk and cream because while there they had several jugs sitting on the counter top from the time we walked in till we left.!!Lucky for the two stars!

Do
Review №17

The best Starbucks in town

Ja
Review №18

Got my order right, super friendly and fast

ol
Review №19

Quick and easy. Used the app got my first free drink

E.
Review №20

Slow, lazy, and unprofessional service, all I order is a medium Pike Place coffee and it takes them on average 10 to 15 minutes to get the coffee. Avoid this location and go to the one on Citrus.

Sa
Review №21

I get that its busy right now and people are being short. Ive worked customer service for a long time, I get it. Please treat your customers with the same patience were expected to give you. Your dude of the mic was hard to understand and rushing and when we wanted to confirm our order at the window Ariana(?) acted like we were asking for her to remake every drink or something. They also, somehow, mixed our order up. Just not the best customer service across the board here.

th
Review №22

The only reason why Im giving it 4 stars instead of 5 Is because bathroom was jacked up...

k
Review №23

Starbucks is a chain coffee company, so personality, individuality, and friendly customer service can easily get lost along the way... this store in particular, however, is NOT the case!The staff is always personable and, more often than not, I find myself conversing with them as they make my drinks. They’re fast, friendly, and they always get my order correct! Whatever I want, no matter how weird, they’ll try to make it. On top of it, they’re more than happy help you out (i.e. suggestions if you don’t know what you want, knowing the menu well, etc.)Overall, amazing Starbucks!

Re
Review №24

Does not matter how long the line is it never takes to long to get my coffee 😋

Ed
Review №25

Nice people there - they mess up but eh. This place is usually busy so you know what youre in for.

Wa
Review №26

Had some drink with my daughter here. Nice and cozy.

Ma
Review №27

Was fast, coffee was good

Ke
Review №28

This Starbucks is so relaxing and clean. The staff are very friendly 🤗

Vi
Review №29

Very good 👍😊

Ja
Review №30

Christan was great! Thanks for making my experience of your Starbucks wonderful. My favorite part was that you greeted me as soon as I walked up to the register. Thank you for being welcoming. My pumpkin spice cold brew was on point!

Ni
Review №31

Awesome customer service! Friendly!

J
Review №32

Quick, fast drive thru!

Ca
Review №33

Pretty busy so there is a little waitCustomer service good

Ch
Review №34

Horrible! The coffee was weak, and we didnt find out until we were on the freeway! Totally disappointed

Sp
Review №35

30mins for a drink

Al
Review №36

Excellent coffee, Great STAFF!

Ja
Review №37

Starbucks is the same most places for drinks and food quality. This one is convenient near the 10 freeway. Parking is tight, there is limited seating and the staff do seem rushed at the order counter, so its more a commuters in and out type place rather than a slow down, sit down and get to know you and enjoy your beverage type of location.

Ka
Review №38

Omg I love this Starbucks. They are so friendly here. They always get my order right but they dont spell my name right but thats okay lol. At least 1 barista there knows how to spell it right. :)

Jh
Review №39

Best Starbucks place everDrinks and services is great.☕🥤🥪

Cl
Review №40

I love Starbucks, the impossible breakfast sandwich, without cheese.irs good

Fr
Review №41

Love the matcha latte here❤️

Ju
Review №42

My drink was well done . However, dude at the drive-thru was rude and he rolled his eyes at me. He said “have a nice day “ I replied with (you too, thank you. Ugly attitude.

Ke
Review №43

Great spot for a quick meeting.

Ma
Review №44

Hot chocolate was good.

Ki
Review №45

Drive-thru is a little small. I couldnt get what wanted they were out.

Ha
Review №46

Great. Lovely restroom. Kudos to Starbucks fam for that.

Me
Review №47

I Order a strawberry refresher with extra strawberries and when I went to drink it there was a funny taste. So I had someone else try it come to find out the strawberries that was in the drink was spoiled. I called the store up and all I got was they where sorry and since I paid cash there was nothing they could do for me.. NEVER WILL I EVER GO TO THAT STORE HORRIBLE SERVICE

Gh
Review №48

Barista was very sweet & helpful. The drink she recommended was awesome. Very convenient location across from Islands Restaurant. The Starbucks inside Target closes at 9 so I came to this one instead. Pleasant atmosphere.

Ro
Review №49

Fast and good service, wish I could sit inside.

Gr
Review №50

The best coffee ever

Sa
Review №51

Amazing staff, great service.

Ca
Review №52

Service was great. Friendly and welcoming. SOP for Starbucks. Coffee and browny just like I like em.Hate to sound like an old person, but does it have to be so loud? Between the coffee grinder, the loud thumping music on tinny speakers, and terrible acoustics, I cant have a conversation without shouting myself hoarse or asking What? every third sentence. Cant hear myself think enough to do homework or just enjoy a peaceful day. Its a coffee shop, not a rave.Ill have mine to go, thank you.

AN
Review №53

Wow, I visited Starbucks tonight and was so impressed with Christian he was in drive thru. A lady in front of me was terrible, and this young man handled it like a champ! He was professional! The lady seemed she was just a miserable person. I commented to him when I got my drink to forgive witches like that, he smiled and told me it was okay, he just hoped she had a great night. He is a great asset to your organization, you need more people with such an awesome attitude and disposition!

Da
Review №54

I was starving this only walk in place around was good lots cheese in my food

Sa
Review №55

Sometimes this location closes at 4pm or 5pm but most of the time they close at 11pm

Pa
Review №56

Staff very friendly and fast... They replaced a drink for me because it didnt sit well with my stomach and they were so nice and didnt give me any attitude. Thank you Starbucks!!!

Do
Review №57

Pink drinks are really good!

Gi
Review №58

Super fast super clean super friendly staff

Br
Review №59

Been here many times, usually they are super quick and get my order right.Parking is interesting, the lot is always full, but there are few people inside. Not sure where everyone is hiding.

Lo
Review №60

The employees are very polite and the drinks we ordered was made so good with just the right amount of ingredients😉

Mz
Review №61

#FSC ...love yourself and your ability to create perfection, only with Him 🙏🏼💜☝️

Ib
Review №62

Very good service

Te
Review №63

We spend way to much time and money here. Dont plan on changing that either. We love Starbucks

Ni
Review №64

I love Starbucks butt the inside of this place does not appeal to me. It doesnt feel cozy or have the type of atmosphere that I would like to hang out in for an hour or so doing work or studying. I would suggest using the drive-through at this one. The weight inside both times I have been here was longer than other Starbucks that I have been to. This is a good one to meet someone off the freeway but does not have a whole lot of seating.

Wa
Review №65

Very clean store,easy access to and from freeway great service and drive thru and ☕ is perfect

Je
Review №66

I was waiting 15min for a simple Iced carmel macchiato. Apparently their label machine broke down meanwhile Im waiting while others who ordered after me were getting their drinks in a reasonable time frame. It would have been nice to be informed of the problem. But 1st and foremost the cashier should make sure the drinks are coming out in order to the customer. This took half my lunch time. Time is priceless. Learn what efficient customer service is. It is not just have a nice day with a smile.

Br
Review №67

Does not exist at this location, Maps must have glitched recently

Ro
Review №68

Fast & employee are so nice, thank you!

Es
Review №69

Love this place they just have the greatest customer service love coming here every morning...!!

La
Review №70

The prices went up and they forgot my cinnamon

Ri
Review №71

Great as always

Da
Review №72

Very welcoming and personal courtesy toward current services and specials

Je
Review №73

Long line at the drive through so be prepared to wait a while

ko
Review №74

Fast and accurate

Je
Review №75

Not a big fan of sweet coffees there.

an
Review №76

Love this place and its employees..Very friendly and always willing to help its customers ...

Cl
Review №77

Always great!

Cy
Review №78

This Starbucks is the most personable Starbucks Ive ever been too. Never cared for all the tall, venti stuff til I walked in these doors needing the facilities n their demeanor their manners drew me in its now a daily requirement

Al
Review №79

I havent been to boomers in almost a decade and not much has changed. I took some of my nephew for a round a mini golf and to play some games. The indoor golfing room smelled and it was too hot for comfort. Must most of the arcade machines either didnt work it all or were partial broke.

Ev
Review №80

Good coffee good service.

Le
Review №81

Totally convenient great staff clean place a must to go place

Li
Review №82

My place to stop for good coffee and breakfast

Bo
Review №83

Tastes great great presentation

De
Review №84

Little slow in driveway, nice friendly barista but drive thru is for speed, cut the convo.. and serve

Bi
Review №85

Starbucks employee not as sharp as I am use to at other stores. I asked for my drink, Chi Tea, to be at 120° but it was just warm. Person forgot my cheese danish & had to go back & ask for it!

Er
Review №86

My boyfriend and I went there to get a quick pick me up before we headed to a wedding reception. We ordered a cookie and drinks. The guy asked if we wanted the cookie warmed up, we said no.When we pulled up to the window the guy handed us the cookie, which he had warmed up. Then proceeded to hand us the wrong drinks. They had 3 other drinks ready for the cars behind us, but ours weren’t even made yet. They didn’t comp us or anything. Pretty disappointing considering we’re from Seattle and have been to a lot of Starbucks.

Ja
Review №87

I went in tonight and there were 3 guys working. They were super cool super down to earth. GREAT service.. have always loved this starbucks.. any time of day

Ma
Review №88

The person in front of us had left his card at home so we got two free fraps. Very nice of the cashier.

an
Review №89

Nice location where they make good drinksPlenty of seating inside and out.

St
Review №90

Another Starbucks with a drive thru line of cars into the public street. How is this allowed? They shouldnt be allowed to build unless they are able to provide enough parking for potential customers or a drive thru that doesnt impede traffic. Not rocket science.

ts
Review №91

I really like one thing about this place is that they have a good selection of of coffee, the environment was kinda crazy but all in all it was good.

Cl
Review №92

Friendly place

Ma
Review №93

Fast and friendly service!

Sc
Review №94

One of the latest opening & closing times in the area... this site also has a Drive-thru. The store just gutted the old décor, circa late summer 2018, and retooled a fresh design and layout. Offers various coffees, fewer teas, and also as of 2018, a Mercato-line of artisan sandwiches (breakfast and lunch/dinner), and meal salads, in addition to sweets. Highly recommended.

Ph
Review №95

Lovely place, friendly staff, and a cool place to hang out. Lots of students as there is local college nearby. This place is always busy! Staff is great as always!

Be
Review №96

Gotta Love Starbucks, its a little pricey but its whats to be expected. The environment is always pretty chill at any Starbucks you go to. The breakfast sandwiches are good, my personal favorite is the ham and cheese. The pastries are good. They are better in the morning because they are fresh. The ice teas are great, my favorite is the ice green tea unsweetened. I would also suggest any of the teas with half lemonade. My all time favorite drink there is a venti double blended caramel frappuccino with nothing on top. Its a great drink on a hot day. Treat yourself to a frappuccino today.

P
Review №97

Really like this place because of the great customer service

D
Review №98

Great tasting like every other Starbucks

er
Review №99

Always great food; great customer service

Da
Review №100

I came for my mobile order and was waiting for a while to find our they prepared my latte but did not put sticker with my name on it. It was already cold, so I had to wait for another cup for a while.

Information
80 Photos
100 Comments
4.2 Rating
  • Address:101 Barranca Ave, West Covina, CA 91791, United States
  • Site:https://starbucks.com/store-locator/store/18308/
  • Phone:+1 626-966-5841
Categories
  • Coffee shop
  • Breakfast restaurant
  • Cafe
  • Coffee store
  • Espresso bar
  • Internet cafe
Working hours
  • Monday:5AM–11PM
  • Tuesday:5AM–11PM
  • Wednesday:5AM–11PM
  • Thursday:5AM–11PM
  • Friday:5AM–11PM
  • Saturday:5AM–11PM
  • Sunday:5AM–11PM
Service options
  • Outdoor seating:Yes
  • Delivery:Yes
  • Takeout:Yes
  • Dine-in:No
Highlights
  • Fast service:Yes
  • Great coffee:Yes
  • Great tea selection:Yes
Popular for
  • Breakfast:Yes
  • Lunch:Yes
  • Solo dining:Yes
  • Good for working on laptop:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
  • Wheelchair accessible seating:Yes
Offerings
  • Coffee:Yes
  • Prepared foods:Yes
  • Quick bite:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dessert:Yes
Amenities
  • Good for kids:Yes
  • Restroom:Yes
Atmosphere
  • Casual:Yes
  • Cozy:Yes
Crowd
  • College students:Yes
  • Groups:Yes
  • Tourists:Yes
Planning
  • Usually a wait:Yes
Payments
  • NFC mobile payments:Yes
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