After photo machines not able to print my pictures I was told to return the next night to meet with more knowledgeable employee. I returned to be argued with by a lady that basically called me a liar. She said I was not told to return the next night and she was insistent I was not told that. I know it’s hard to find good help and this store is a great example . Shop elsewhere!!

I think this is one of the best Walgreens location that I’ve been to. Staff is friendly and I get checked out in a timely manner! Some medications I looked for was very low on stock so hopefully they are able to restock soon

Has whatever your medical needs. Also has great boxed candy selections. They usually can answer any questions which you may have.

I always have a terrible experience with a particular pharmacy employee when I call to ask questions about my medications. She’s incredibly condescending and rude and I never cease to be judged by her for my questions. They also don’t fill necessary prescriptions on time! They’ll contact a doctors office, be contacted back and then NOT fill the prescription until they’re asked a week later where it is! This has happened to me at least 3 times since January. I’m switching pharmacies, never again will I deal with this place.

Rough parking lot greets you, staff does not. Its hard to greet someone if you cant put your phone down to look up. Sigh

I like the young cashier with the funky hair !! Pharmacists are very knowledgeable and kind. I also get asked if I need help

The woman who gave me my covid shot left the needle hanging from my arm after I told her I have a tendency to faint when getting shots because of the way the needle feels under my skin. I dont want to go back for my second shot if shes going to do that again. I told her so she could be aware and help prevent me from fainting. Why did she do that?

Well lit floors are clean and employees are friendly

Kent was very nice and helpful!

We had a pretty bad experience at the Walgreens photo department today. The associate was very rude and we never had such an experience at any other Walgreen stores. I guess his name is Kent. Never visiting this store again.

Friendly people most part but there shelves are empty most time

Whoever is in charge of maintenance here needs to be fired immediately...their parking lot is the worst in the city of Des Moines and is dangerous...hopefully they get sued soon...

Margaret, the beauty consultant at the Walgreens on 22nd St. in West Des Moines was amazing! Super helpful,, knowledgeable. Thank you!

The People are friendly.the Prices are reasonable.

This location desperately needs to redo their parking lot! I work nearby and I’m driving through that lot fairly often and the potholes and cracks in the cement are terrible on my car’s tires. It also makes this Walgreens an eye sore to the public and the neighborhood. It’s been this way for many years. Please fix ASAP.

Fix the potholes in the parking lot.

Pharmacist Cecile and Pharm Tech Ken are the 2 reasons why this pharmacy is the best in town. They are efficient, friendly, knowledgeable, patient and, most importantly, have genuine compassion for their customers. The staff will also make calls to physicians and/or insurance companies to help find alternative medications. These guys are the. Very BEST!!

Staff is always helpful. Love the coupons.

I think it is extremely rude to serve your customers with an automated response system. I want a quick option to speak to a human instead of clicking a thousand buttons so that your computer can communicate with me. I deserve the respect of customer service. I respect walgreens as a company but I do not respect your neglect for people. I deserve proper assistance over the phone. Get a clue.

Fast friendly service and good selection of generic and branded meds

Its a pharmacy. Not where I go for a relationship. Always get good service. Nice location.

Just watched the store manager follow a customer around the store and accuse her of putting something in her bag. When the manager confronted the employee, in front of many customers, her associates told her that the customer did not put the item in her bag but the store manager would not drop the item. All the yelling in front of the employees and customers turned very vile and even hate language. The customer did not have anything in her bag and the managers actions lead to maybe 10 people yelling at the poor lady who had an employee vouch for her. What an unreal situation. Myself and a couple other customers put our items back and left the store. This walgreens is poorly managed.

Women at the pharmacy lied to my face to get me out of the door fadyer said my meds would be 130 buck wentry down the road to another walgree was 45 bucks will not be Goin gback aagain and u all should not either

Im muslim women i went to the store just 15 minutes a go the cashier she speak to me in a racist way i just go to photo center to ask about the manager they told me hes busy i left the store and i call the store and i asked to speak to a manager i explain whats goin on and he just told me hes will follow up but he seem he just want to hang up the phone he just dont care really poor management

Good staff, everything I would expect from a pharmacy.

PRO: clean, accessible CON: doesnt open until 8am, clerks were the opposite of speedy and efficient, prices are steep

Our cashier Amy provides us with the poorest version of a Walgreens experience every time were in town. Its nearly satirical.

Convenient location, clean and extended pharmacy hours.

The food and service was great

Great pharmacy and convenience items.

Pharmacy opens at 9, not 8 like it says here

Clean

KEN!