My experience was fabulous soup to nuts! Traffic getting there that day was heavy, so I called and Amy, at the front desk assured me that they would make it work! Great news since I was driving 40 minutes to get there (I live in the country). I walk in and Tim, who was on his way to help a customer with glasses, welcomed me. Mark and a technician he was training brought me into a room and assessed me with common tests and instruments. So far so good! Then Dr. Kemp came in to finish up the appt. Very professional and knowledgeable and with a healthy sense of humor to boot! Gave me the complete run down as to what he recommended now, what I could expect later on and why. On to the dreaded process of picking out frames, right?! Nope! Most pleasant experience ever! Jen was spot on, friendly and with a healthy sense of humor as well. I highly recommend Kemp Eye Care to all! Exceptional service with smiles all around... even behind the masks;)
Great experience at Kemp Eyewear! Everyone was so friendly and nice! Highly recommend this place!
I highly recommend this practice to anyone!! Dr. Kemp is amazing and a caring Doctor. His employees are very knowledgeable and helpful.
I had an excellent visit with Dr Kemp and his staff. I was greeted with a smile promptly and felt very comfortable being there. Dr. Kemp explained everything thoroughly and allowed me to ask him questions if I had any. He also explained things I didn’t know about from a previous eye doctor visit and gave me more info and clarity on the issue. The facility is very clean and organized. Dr. Kemp became my new eye doctor on the first day. It was a great visit and I’m glad I am a patient of theirs now. I would refer everyone that I can think of that needs to see an eye doctor. Dr. Kemp is your guy!!
First time there and it was a nice and quiet place. Everyone was friendly and accommodating. They made me feel welcome and taken care of. I didnt feel pressured or rushed since they were patient with me and answered all my questions. Im going to become a regular and I would recommend going there if you are looking for an eye doctor.
I have been going to Kemp Eyecare for many years and the care I receive is always outstanding. Dr. Kemp is a caring, knowledgeable professional who provides comprehensive eye care in a down to earth friendly manner. His staff is friendly and caring and I always know I am going to receive the best care possible. I highly recommend Kemp Eyecare for anyone seeking top notch Eyecare provided in a friendly and caring manner.
New patient to this office and I had a great experience! I read reviews on about 15-20 eye offices in my area. I decided on Kemp. Great move on my part. They live up to their positive reviews! I could tell other customers were also feeling positive about their experience while I was there. Professional, informative, and kind. A+!
This is the best place to go for eye care. Dr. Kemp is the nicest man and he does such a good job explaining things m, like the tests they run or about how the eye works and changes. He makes you feel like you are part of his family because he genuinely cares about the health of your eyes and treats you like a person, not a number. I am confident that my eyes are very healthy and well taken care of at this practice. Everyone who works there is really friendly and welcoming. They also have great selections of glasses and different options for contacts too! I wouldnt go anywhere else.
Love the team!! Very professional, know their craft and welcoming! I have been going to see Dr. Kemp for three years and every visit has been great! They always have my best interest in mind, are flexible about scheduling, and take care of me like family! They have great selection on glasses, of course, and are advanced in their technological capabilities. The place is always clean and inviting!
Absolutely had one of the best eye care experiences I have ever had! Dr Kemp explained everything and was VERY thorough. Highly recommend and he is now my families new optometrist.
Dr. Kemp came highly recommended to me by a friend who made it clear I would be well cared for. I found Dr. Kemps office staff competent and courteous. The facility was spotless and fully equipped with instruments to detect abnormalities. This doctor was thorough. He explained each procedure and gave me a working knowledge of how my eyes are connected to my overall health.
Dr. Kemp and staff provide excellent care. They patiently address all your questions/concerns and are very thorough. Very happy with their service and high level of expertise. I highly recommend!
It’s always a pleasure coming to this Eyecare facility. Dr.Kemp & his staff goes above & beyond to ensure great service! Been coming here for over 20yrs!
My mom started me here some time ago. I been going since for about 11 years and plan to keep going. Service is great. The customer service feels genuine from the receptionist down to being helped with picking out your glasses. Dr Kemp is great as well. His practice overall has a very welcoming atmosphere.
I have been a patient of Dr. Kemp since he first joined the practice when it was called New England Eyecare. Dr. Kemp is an outstanding eye doctor and I have a great deal of trust in him. He is warm, kind and courteous as a person and, as a doctor, he is professional and thorough. Dr. Kemp always takes the time to explain his findings. He always asks if I have any questions and, if I do, he spends as much time as needed to answer them and educate me. The staff at Kemp Eyecare are wonderful, too: The front desk manager (who always remembers my name no matter how long its been!), the eye wear technician who literally has spent hours with me while I tried to choose a frame, and all of the other individuals that have worked there over the years.My children have been seeing Dr. Kemp since their first eye exam - for my oldest it was probably over 20 years ago. I have referred many friends to Dr. Kemp and they have been grateful to have found an eye doctor like him.I highly recommend this eye care practice and, especially, Dr. Kemp.
I have gone to Dr. Kemp for quite a while now.Everyone in the office is friendly and very helpful. They are always on time with appointments,no waiting. Dr Kemp is great and very thorough. Always answers any and all questions. Will continue going there
Ive been a patient of Dr. Kemps for over 10 years, since the practice was called New England Eye Care. Ive had nothing but great experiences with all the staff. I moved a few towns away but have no intention of finding a new eye care team. They are all professional, warm and knowledgeable in their particular area of work. Dr. Kemp always greets you with a warm smile and a firm handshake. After the exam he asks if you have questions and is thorough in his explanations. When it comes to picking out new glasses, Tim is very helpful. He is always happy to fix my glasses when they start to slide down my nose or the ear pieces need to be tightened. I would definitely recommend Kemp Eyecare.
I’ve been a patient of Dr. for almost 9 years. It has been a pleasure and a great experience being a patient of his. They are very flexible with hours, friendly staff and very professional. I highly recommend Dr. Kemp to any one. Give them a call and see for yourself.
Kemp Eyecare is an excellent practice. I have been going to Dr. Kemp for over 20 years and have recommended him to my family and friends. He is professional and perceptive. During appointments he will explain what he is doing and why he is doing it. His staff is helpful, competent, and courteous.
Ive been a patient here for almost 20 years. Dr. Kemp is extremely knowledgeable and really takes the time to sit and go through any questions you may have. I have never felt rushed or have been left wondering. The staff is super friendly and always willing to help you out (even when you run out of contacts... which inevitably always happens to me.) Highly recommended place - couldnt imagine going anywhere else!
I have been going to Dr. Kemp for well over 15 years. The service, friendliness and professionalism he provides is outstanding. I have always have received great service whether needing glasses or contact lens advice. I had lasik surgery over 10 years ago. I am 46 now and still do not need glasses for distance or reading. I am very pleased with the service provided by Dr. Kemp,
When I first moved to CT, 21 years ago, is when I became a patient of Dr. Kemp. I jokingly say, but am very serious, when he retires is when I will find a new doctor. I stay with Dr. Kemp because he is the type of doctor that explains exerything to you and gives you the one-on-one attention that youd expect to receive from your doctor. He has an amazing staff, always friendly and willing to work with you. As far as wait times, you may wait 5 minutes before you are taken back to the exam room. If you need a doctor he is my recommendation
I have been a patient of Dr. Kemp for many years and would highly recommend him to anyone looking for excellent eyecare. He is very knowledgeable and takes the time to explain things. The staff is always friendly and helpful!
I have been going to Dr. Kemp for over 20 years now. The service has always been excellent. Dr. Kemp never seems rushed and is always happy to explain everything that he is doing or is going on with my eyes. I would highly recommend him.
In my line of work I know many optometrists, and the one I go to is Kemp Eyecare. Dr. Kemp is extremely thorough and knowledgeable, and always takes the time to explain what hes doing and what he sees in every test he performs. I understand my eyes better through his care. And his staff are always friendly, accommodating and cheerful. They put the care in eyecare!
I have been a patient for over 15 years and have always found Dr. Kemp and his staff to be professional, honest, helpful and welcoming! It is a great practice that always tries to accommodate your needs! I highly recommend Kemp Eyecare.
I finally found a phenomenal eye physician in Dr Kemp with a terrific staff. After a great exam, Tim helped with my glasses making sure comfort and fit was spot on. Thank you !
I have been going to Dr. Kemp for at least 15 years and I cant imagine going anywhere else! He is very nice and does such an amazing job at explaining every detail to you. He takes his time and I never feel as if he rushed through the appointment.
I have been associated with Dr. Kemps practice for 27 years. Dr. Kemp and his staff have always been courteous and professional. Im confident that my eye care is in expert hands. I would highly recommend avisit to Kemp Eye Care
I have been a patient with Dr. Kemp for approximately 14 years or more; longer than I can remember, back when it was New England Eye Care; now Kemp Eye Care. He is very hospitable and an excellent doctor, very knowledgeable and also has very friendly staff in the practice. I would recommend him to anyone.
Dr. Kemp is great. He’s been my eye doctor for close to 20 years now. Always friendly and personable. And I trust him completely with my eye health.
Dr. Kemp has been my eye doctor for 18 years. He is always very thorough and comprehensive in maintaining the health of my eyes. I trust him implicitly and have recommended him to family members as well as friends.
Dr. Kemp has been my eye doctor for many years.I’ve always felt he and his staff give a very thorough and comprehensive eye exam. They have all the necessary equipment and ask all the right questions to provide a professional exam.He and his staff have always been very professional and concerned for their patient’s eye health.I would highly recommend Kemp Eyecare.
Dr.Kemp and his team are so dedicated to making sure you experience nothing but the best when you go see them. 100% recommend coming here to get your yearly check ups and your glasses!!
I have been a patient of Dr. Kemp for about 25 years. Yes, 25 years! I believe I was among his first patients when he joined New England Eyecare (now Kemp Eyecare). Not only is Dr. Kemp an exceptional doctor, he is an exceptional individual. He treats the person and not just the eyes or the symptoms. I recently relocated to New York City and, unfortunately, have found it too difficult to maintain being a patient in West Hartford due to geographical/transportation constraints. And, if I EVER had a significant problem with my eyes, I would do what I needed to do and go see him. I trust him implicitly and I will always consider him be to my eye doctor.Matthew D. Goetz
I was there a couple weeks ago, Dr Kemp was very thorough with the examination. Very nice staff there too. Overall great experience, cant recommend enough!
Professional to work with, easy to schedule an appt at. Thorough explanations of exam procedures. Great staff. Will go back for next exam.
This was my first visit. You cannot ask for better eye care. The eye exams and explanations are straight to the point. I would highly recommend Kemp Eyecare to anyone.
Just moved to Weha...decided to try Dr. Kemp because I heard he was good. Ive never left a review for a doctor, but the experience exceeded my expectations. I was honestly surprised at how thorough his exam was. He did things that my other doctor never did, like check my tear ducts. He took his time and didnt rush me out like some other doctors do. The staff was nice. No complaints.
Dr Kemp and his staff are awesome! Thorough and no waiting! See you next year! Thank youMr and Mrs ThompsonNew Britain, CT
Environment was clean, organized. All of the staff are respectful, approachable, and helpful. Dr. Kemp is knowlegeable, explains things well, and approachable as well. Tim, the person on the floor who helps you with your glasses, was great as well and in fact adjusted the glasses that I was wearing that day as they keep slipping down my nose. They are open late on Thursdays and open during Saturdays also, which is great if you commute far from work, you can actually make it back in time for an appt.
I give them two stars, Only because, They tried to rip me off. After my eye exam, The guy told me my glasses would be one price, When I go to purchase them, Theyre a higher price. So therefore, Theyll get low ratings from me
Dr. Kemp and his staff are courteous, friendly and very professional. I have been going for a number of years and would not ponder the idea of leaving. He is the eye specialist that my family and I trust.
Always very nice and accommodating. I have referred other patients to this practice. Its very personalized.
My entire family has been going to Dr. Kemp for several years. We’ve always received excellent service and care. Dr. Kemp is definitely one of a kind. That being said…. I have to tell this story. A few years back, our insurance had changed and at the time…Dr. Kemp’s office wasn’t accepting that type of insurance. We made the decision to go to another eye doctor that was accepting our insurance. Big, big mistake. We received mediocre service, a horrible selection of eyewear and a general feeling that this well-known Doctor’s office did not care. They just had a revolving door of patients and I was just one of many. I dealt with this awful service for 3 years. When my husband called and found out that Dr. Kemp did in fact accept our insurance, I was so relieved. My first appointment back was like coming home. And guess what? Dr. Kemp recognized me. Sure, I’m one of many patients, but Dr. Kemp takes the time to talk to his patients and you leave his office feeling like you are a friend. Not to mention, hes an excellent doctor and his selection of glasses and contact lenses is top notch! If you are in need of quality eye care, I highly recommend Kemp Eyecare. You will not be disappointed.---------------------------------------------------------NOTICE: The information contained in this electronic mail message is confidential and intended only for certain recipients. If you are not an intended recipient, you are hereby notified that any disclosure, reproduction, distribution or other use of this communication and any attachments is strictly prohibited. If you have received this communication in error, please notif
My experience with Kemp Eyecare has been EXTRAORDINARY!!!! Ive been with them since the 1990s when they were called New England Eyecare!! I encourage my Family, Friends, Coworkers to care for your Optical Care!!!!
Dr. Kemp was great and provided detailed explanations of everything during my eye exam. The other staff members also very friendly and professional.
Very friendly and informative staff! Wouldn’t trust anyone else with my Eyecare needs!
I can’t say enough about Dr. Kemp and his excellent staff! My eye exams are thorough and unrushed while His staff is friendly and accommodating. The environment is clean and equipment is state of the art. I have referred several friends for contact evals and they are so pleased with the outcome!! I wouldn’t go any where else for my eyecare!!
Dr. Kemp is extremely knowledgeable and has a way of explaining things that is easy to understand so that patients can make informed decisions. I trust him with my eyecare ... what more can be said?
Dr Kemp is fantastic! I didnt feel rushed and he took the time to explain all the details. The service and the staff were wonderful.
I would recommend Kemp Eye care.They are very friendly & professional.
Excellent staff, convenient hours,and Dr. Kemp is wonderful and very thorough! Highly recommend Kemp Eyecare!
I have been seeing Dr. Kent for years. I recommend!
Excellent service. Dr Kemp is fantastic, kind and thorough.
Worst place ever very unprofessional they are to quick to sell a pair of glasses and no what the customer need i had to go to another doctor pay for another eye exam and get a new glasses because everthing they did was wrong
I have been going to Dr. Kemp for 16 years when his office was called New England Eye care. He and his staff have always been kind and very professional.
All procedures were explained. Staff is professional.
Dr. Kemp is fantastic! I wouldnt think of going any where else!!
Dr. And staff take time to talk