Great place to have your car fixed.mike was great at handling things for me,even when my insurance company was being slow about everything.would recommend them,and go back if I had to
I had New England Collision work on some body and undercarriage damage I had on my vehicle. My main concern was getting the vehicle back soon, and although it took longer than I had anticipated, the staff that I dealt with was amazing. This is the second time that Ive dealt with New England Collision, and the quality of work and professionalism from everyone there turned what could have been a frustrating experience into a good experience. Id like to specifically acknowledge Angel and Mike, for going above and beyond, and also doing whatever they could do to ensure that I was happy and my vehicle was taken care of.
These guys are awesome!!!! They treated me like a valued customer which means a lot during this pandemic crisis. They are not out to clean out your wallet; they want to see a smile on your face and know that you are satisfied with the job. I was satisfied with their work and I am still smiling:). If you want great service at a reasonable price, please check out New England Collision first. They are your one stop shop. Thanks guys. You are the best ever!!!!!!!!
No one ever wants to get into an accident, but if you do New England Collision is where you want your vehicle to go. They dealt with the tow company, provided a rental and kept me informed throughout the whole process. I could go on and on about how great they are.I got my car back in perfect condition. You would never even be able to tell that it was in an accident. I couldn’t be happier and can’t thank them enough. Everyone I dealt with there was amazing. I will recommend them to everyone!!!For reference I have a 2021 VW Tiguan
Joe and his crew were incredible! After our car accident the last thing we wanted to deal with was insurance companies, appraisers and rental companies. New England Collision took care of it all for us. Our driver side door would not even shut from all the damage. They came to pick it up and left us a rental. They handled all the details for us. I knew our car was in great hands. They called when it was ready and we didn’t have to wait long. Impeccable service that you won’t find anywhere else and just look at these before/after photos. They did an AMAZING job! It almost looks new again. Thank you! Thank you! Thank you!
Mike was true to his word. They repaired my car perfectly and had it ready as promised. I highly recommend this body shop. Great work, great people.
The Best place ever, if you go there ask for Mike recomended 100%
Dropped my 2018 Honda Accord off for front and rear bumper repair. John Kraemer and the crew looked at it-assessed the damage and wrote up a very fair quote. Got the car back and it looks as good as new. Both front and rear bumpers were replaced and repainted. Couldnt be happier with the service and work that was done.My father also had body work done to his truck here last year and was extremely happy with the service and quality of work done here.We will HIGHLY recommend family and friends to take their cars to NE Collision for any auto body/service repairs.
My Daughter was hit by someone on her way to the SATs. New England Collision made the entire process easy, especially dealing with the insurance company for the other driver. They did an excellent job and I highly recommend them.
Amazing service from the team at New England Collison. Thanks for taking care of me!
I highly recommend this auto shop. My car was pristine when I picked it up!! The damage was completely gone, the paint matched perfectly AND when I opened my car door, the interior was clean and fresh. I was blown away. The repairs were completed within the time frame they estimated and the quote was very reasonable. It was also super helpful that they have rentals available through Hertz on site. If you ever need body work done to your car, this is the place that will get the job done well!
Would just like to give the painter angel a BIG SHOUT-OUT very nice work he has my car looking very nice definitely appreciate it......
Everyone at New England Collision is so friendly and knowledgeable - I had gotten rear ended and they alleviated so much stress! After my initial call they picked up the pieces and looped me in when necessary all the way to picking up my car at the end, I felt informed & well taken care of. Also, my car looks better than it did when I dropped it off!!! Thanks New England Collision!
Mike did an awesome job with the rear bumper he’s an awesome person great work will continue to come to him!!
My driver side mirror was knocked off in a accident.I shopped around different car repair body shops in the area.It was around new years eve and no one was willing to help me get the new parts in time.New England Collision Center made the effort to rush order the parts I needed and stayed in touch with me along the way.My car was back and ready to go the next afternoon!(Other body shops said it would take a week minimum).When I came in they greeted me warmly offered me coffee and water while I wait for the repair to be made.Really happy about their service and most of all the feeling of the costumer comes first.Highly recommend this place to get your work done.They will treat you like a mentch!
Nice, honest people and quality service ... despite some issues with the insurance company of the person who rear-ended me, they made the whole process as painless as possible.Got my rental fully covered and my car repaired to my satisfaction which was all I could ask for... will be back next time I need body work for sure!
My landscaper who happens to be my friend scratched my car up from bumper to bumper with tree limbs. I immediately went to NEC to have them assess the damage. Fortunately everything was able to be buffed out. I am so grateful to have these guys in my corner!
I had my 2005 Dodge Ram in for driver side bed wheel well rust. I had them replace the panel. While they had it apart also paid to have them undercoat the entire bed. If you look at the repair there was clearly not enough paint put on the panel ( light / dark spots) and now 3 years later the undercoat they applied has peeled off the bed showing a nice shiny bed where nobody prepped the surface. Manager looked at me like I was crazy when I told him about not enough paint on the panel. 2500$ later never again!!! RIPPED OFF!!!!
I had an accident, and my car dealership recommended New England Collision. They did an AWESOME job and unfortunately about 1 month later my car got side swiped, needed another repair. ANOTHER AWESOME JOB!!! I HIGHLY RECOMMEND them!
These guys are the best. They fixed the damage to my truck flawlessly and were able to manage the insurance company with ease. The whole deal ended up costing me LESS than my deductible. Though I hope to never use their service again I recommend them to anyone who wants it done right!
Friendly and attentive staff! They worked with me on getting the best price possible for my budget. Also really nice that they offer rides home if you’re in the area once you drop your car off.
Overpriced! Was told that the paint and installment of my bumper(which I brought) was $500, I paid the same day. Went there the next day and dropped of my car to get my painted bumper installed. Received a call later saying that I needed some extra part which cost approximately $160. Ok. Was told there would be no labor cost for the installed. In the end had to pay another $600, for LABOR AND PARTS.
Not only for crash repairs, also does an excellent car wash/ wax/ deep detail!!!
Cant say enough about New England Collision. Very easy process. I made a quick call to my insurance and everything else was handled by NEC staff. They got me back on the road faster than I anticipated and my car looks brand new. Thanks again guys! Customer for life.
Absolutely wonderful customer service. That was the least stressed I’ve ever been about car repairs. I was given the solution that best fit my needs and budget, which I truly appreciate because I went in expecting the worst. I was taken to work, and given a ride back to pay and collect my car. I think that’s a unique service that made it convenient to get the work done. And it’s like the accident never happened! You always hope you never need these services, but if I ever do again they have my business and my recommendation to others.
Everything went great! Very happy with the service
Fantastic experience! They made my wifes older BMW look like new. Polite, professional, on time and under budget... does it get any better than that?... NO! If you need body work, these are the people to see!
This shop makes customer service and satisfaction the number one priority. They communicate openly, charge fair prices, and take pride in doing great work. They earned my respect and trust. I recommend them without hesitation.
Thanks to Joe and New England Collision for a job well done on my car. Excellent Service. If anyone is ever in an accident or in need of a quick repair, check out these guys!!! The did a awesome job! A+ Service
N.E. Collision is by far the best around!! I have dealt with them several times and always have had a VERY positive experience. No need to go anywhere else for me and my families vehicles. Great place, great people:)
My fiancee had his car damaged when someone backed into him .New England Collision did an absolutely fantastic job in repairing the damage. The professionalism and and top notch customer service will always be remembered and referrals from us will always go their way.Thank you !!
Great service. Honest and timely. Fixed my front bumper on the spot in under an hour. They offer a free ride to your destination. Only downside: bathroom was out of order and no coffee. Bottom line: highly recommend
Joe and his whole team are professional and easy to work with. I have been a customer for several years with several visits and they have always made each experience very pleasant. They take care of everything. I would highly recommend taking your car here.
Excellent service, excellent repairs...very good estimates and prices with repairs. Have used New England Collision more than I would like (unfortunately!) but have always been impressed with their service and reliability.
Im continued to be impressed by the level of professionalism, quality (in workmanship), and services New England Collision provided me in my last three visits. It worked on removing dents and repainting the front bottom of my E92 (BMW M3), and resurfacing/repainting the scratches on my Chevy Avalanche. The office admin manager, Christina, and Joe, the co-owner, have been absolutely phenomenal; they make you feel very important and most importantly, get things done, whether they be coordinating with insurance companies and adjusters or getting the jobs on time. Joe worked with me to defray the part or in some instance, all the deductible, and personally drove me back and forth from the shop to my home (3 mi away) a few times. This is the first and only place Id recommend my family and friends.
Nothing but good things to say about New England Collision. Honest, fair, and they go above and beyond. When you can find people you trust in this industry, it means everything. I and our business will continue using Joe and his awesome team for our auto body needs!
Having been referred to the shop perhaps my expectations were too high. When I picked up the vehicle after a very simple repair, I was not impressed with the quality of the paint finish, seeing dust particles in a number of areas. What most concerned me was the scuff on the drivers seat (leather) from what was likely a tool in someones back pocket - pure carelessness. I also requested the vehicle not be washed or cleaned, and that request was honored. I noticed another vehicle being washed with a broom or cash wash brush - not good. Overall I was not impressed and had forewarned the company that I had high standards - I regret going there.
Excellent service!! I had a complicated repair job on my minivan and they took care of everything!! They helped me with my rental car as well. They are great!Highly recommended
They really care about their customers. I recommend going to them anytime.
The knowledgeable and sincere staff at New England Collision is by far the best. They always have the customers best interest at heart. They deal with the insurance stiff for you. In a time that may be difficult due to an accident they take the worry away.
We love working with the team at New England Collision. Excellent customer service, straight shooters, fair priced, and outstanding performance. Highly recommend!!
Fantastic service! They made my baby look new again. Everyone there is polite and they go above and beyond to help you. They handled everything with the insurance company so I did not have to.
I love what I do. I love customers! We will do what it takes to earn your business! 5 stars to our outstanding team!
NEC has a good reputation for a reason- they are fast and efficient. They took care of everything. The staff and crew were very friendly and took care of my car. Lifetime warranty on their work, but you can tell it was done right. I hope I never need a body shop again, but if I do, Im going here.
I got my car back quickly with quality work.
I had a deer hit my car and wipe out the whole drivers side of the car. I brought the car to New England Collision and Joe treated me like family. He took care of everything and the car looked better than when I bought it! The car was cleaned, test driven and even took care of returning my rental car. I would highly recommend this place. I could not have been happier. Great service!Susan Larson
Amazing place to go friendly staff and amazing work my car looks like I never had an accident I recommend anyone that needs any body work done this is the place to go
Once again, New England Collision did not disappoint.! Had to have work done on my vehicle through an insurance claim and they came through for me from start to finish. From the difficulty of dropping the car off to getting a rental vehicle, they made it look simple. Thanks again Joe, Christina and all the people over at N.E. Collision, Im pleased once again.
These guys know their stuff. You wont go wrong bringing your car here no matter the extent of the damage. Dont let the insurance company dictate where you bring your car.
Great experience from first phone call to pick up. Friendly and professional. They did a fantastic job on my car. When my Mom comes to visit she wants to take her car in too.
Awesome Job on my little classic samurai, and my moms benz. Highly recommend
Great team - Honest and the job done right.
I brought my truck in after damaging it by bungling a turn around in a tight space. I had my truck back two days faster than they estimated and for less then I could have hoped for.
The guys are very professional and work hard to help you out! Their work is spectacular also.
They have a saying relax its just an accident and boy do they live up to that, fully explain every detail and pricing in a private, easy going environment, rental car was waiting for me outside and everything, I heavily depended on them to take care of things for me as Ive never been in the situation before, and it was so easy, big thanks!! Great people, great buisness!
Got into an accident last year in my wifes car during the snow season. Slid off the road and hit a guardrail. Needless to say she was not happy. 1 call to NEC and they had a rental car ready to go and a tow truck out to pick her car up. A week or so later it was out of the shop and looked GREAT!!! Cant thank them enough for turning a bad situation around into a good one in less than 24 hrs.Thanks again!!
Recent update: once again bad luck strikes but but luck also has it Ive been to these guys before. 3rd time here and beginning to feel I need to grab a job Application lol. Once again they did a fantastic job and joe and the guys took care of me np. I even Damage the rental and joe back on the job so no worries there. STILL continues to deliver time after time again..6months ago:To Joe and the staff, I cant say enough about the service I received best auto body shop ive ever had to deal with. I highly recommend this place...and to Joe thx again you Rock bro.
Could not be more happy with my experience here
Could not even park in lot.. BUT THE OWNER DID CONTACT ME, VERY HELPFUL...
These guys are great. They take care of you like you are family, are thorough with their work and knowledgable and helpful in working through the process of you getting you back into your car with speed.
They seemed nice but I decided to go elsewhere because they dont offer a nationwide warranty!
1800$ for a hood and bumper paint job.Good job, amazing price.
The best auto body shop in the entire state. I cant think of any other place that can match New England Collision
Great service. Friendly staff too Very happy with results
Friendly staff, quality work.
John is a great guy to work with.
Best service around! Wouldnt dream of going anywhere else.
A awesome place for repairs for cars.
New England Collision is the place to go. Very friendly, and professional they know how to get the work done when you need it.
Great Repairs. Great Guys.
Great staff and great work!
Love these guys
Great service, very honest to work with
Great job on repairing the damage to my vehicle..
Really accommodating and great work
Great place.
Great Customer Service!