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Advance Auto Parts
931 Boston Post Rd, West Haven, CT 06516, United States
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Advance Auto Parts
Comments
Mi
Review №1

Terrible service African-American male with glasses made me stand there for 20 minutes send me over to the Spanish girl so I can just pay. But then can take a customer right after he told me he can’t take me that was the Same ethnicity not cool treat everyone the same

Co
Review №2

Vehicle broke down. Had to catch Uber for parts. Miriam was a great help. Got the part I needed and helped find supplies I would need to complete repair. Extremely helpful. And knowledgeable.

St
Review №3

Incompetent, unapologetic and unhelpful. I was sold the wrong part and they blamed the computer crashing as the reason. Took no responsibility for wasting my time to have to go back a second time to get the right part.

Ch
Review №4

They are very informative and helpful. Customer service was amazing, and they answered my questions truthfully without selling me something that I didnt need.

Mi
Review №5

Im always in here whether to buy parts, fluids, or just questions in general. Highly recommended spot to get your car up to par.

Du
Review №6

Well I woke up today to SNOW!... On a whim I stopped here and ended up buying a few things and a real nice scrapper to. Selection. Very good.Service. OutstandingOverall it was a vertu pleasant experience and I will return.

Ma
Review №7

Always happy with there Service.

Ed
Review №8

The friendliest person who attended me .store # 05677

Ha
Review №9

Needed alternator tested customer rep was polite and professional

Gr
Review №10

Their prices arent bad. Better than some.

Br
Review №11

The guys here are very knowledgeable, helpful, and friendly. They had a rare battery that I could only find at the Mercedes dealership for $100 less. They even helped me install it when the battery did not include installation. The battery was super difficult to install but one of the guys didnt stop until he got it installed. I would highly recommend this location!

Ti
Review №12

Great Service

Ty
Review №13

Always has what I need

so
Review №14

Theyre like the convenient store of Auto Parts Stores. You need a headlight? Get in, get out. Car Wash solution? Walk in, walk out. Yes, they stock major replacement parts too.

ja
Review №15

Advance auto parts are my go to for anything auto. I order online and pickup in store to use the 20% coupons they send. Great selection and usually have the best prices and if the part does not fit i can return it to one of their stores even if i ordered it online.

Su
Review №16

Great people who always ensure you get high quality prices with reasonable prices

Fa
Review №17

The customer service is not worth it don’t see anything less then one star that is why no need the visit again

so
Review №18

Two stars for lousy service. I ordered a new battery and used the paypal option. While it was convenient, the manager refused to install the battery (this was a 50+ pound, large battery) and I ended up doing it myself. Dont offer free battery installs if youre only going to put it in certain cars.

An
Review №19

They did exactly what I needed done.Quality work done

Th
Review №20

I was an assistant manager and I was fired for an honest mistake and replaced by a person who I caught stealing a month prior. While there I witnessed many acts of immoral conduct. A great place for Trump voters, anyone else stay away. Employee or customer, its not worth it.

An
Review №21

Always loved coming here until now. I bought a battery within the last year and had it die on me. First time i came back here they said with the warranty they can recharge it. Since then i have had nothing but issues with it dying on me and needing to get a jump from someone. I spoke with a the warranty department and they said there would be no problem REPLACING it. I dont want a recharge again as i have had nothing but problems. There is many other auto parts stores in my area and this experience will make it much easier to go to the other stores.

Mo
Review №22

Helpful staff... but prices are not cheap...

La
Review №23

Great price an excellent service Thanks again

Mi
Review №24

Good clean stores better then average pricing.

To
Review №25

Helpful Staff. Easy to buy online and pick up. Always have what I need.

Ma
Review №26

Wonderful people help you get the right things you need. Friendly and knowledgeable.

Pr
Review №27

Very organized, we were in and out with everything we needed in a few minutes.

Sw
Review №28

They gave me exactly what i needed not a bad place at all

Ji
Review №29

The staff was quick and efficient to help get my issue with the car resolved.

Jo
Review №30

If you need anything please dont hesitate to contact them

La
Review №31

Never failed me. It helps to know what you are looking for making parts ordering/purchase a breeze.

Ev
Review №32

Сame to replace dead battery under warranty. After a few tests manager said that my car would not start because of LOW OIL :) which made me laugh. Then he said that car alternator can fully recharge dead battery while car is running:) which also made me laugh. Refused to change the battery. Extremely unprofessional, have no clue of the job they do. Not recommended

mi
Review №33

Always what you need when you need it for your car

L
Review №34

Great service Everytime I go I get what I want.

EL
Review №35

Competitive prices

Ma
Review №36

Friendly, fast, knowledgeable. Koodos to Sunny. 👍

je
Review №37

Helpful people to serve fast and effechent service

Pe
Review №38

The guys there are friendly and helpful

Na
Review №39

Henry was very helpful and courteous!

Wi
Review №40

Ok

Li
Review №41

There a great help for your automotive needs also there online store needs a little work i ordered and picked at the store and was given the wrong size rotors so i know my order was right but when i went back the guy that gave it to gave a bad atitude

ge
Review №42

Was waiting for 20 min just to get an oil filter and oil. They took 2 people that walked in after me. I would never recommend this place.

Ka
Review №43

Theyre good

fa
Review №44

I got ABS sensor from West Haven store, didnt deliver it on time, delivered next day, didnt work, replaced it with another one from NAPA, tried to return it to west haven store Henry(Manager) told me to return it to Milford store, gave me the run around, cant get my money back for bad part was sold to me, NEVER RECOMMEND TO PURCHASE ANY JUNK PARTS AND DEALING WITH THIS STUPID MANAGER .,

Mi
Review №45

Went in for wiper blades, they put them on for me

Pa
Review №46

Excellent service.

Da
Review №47

Helps customers if they are in need.

Mi
Review №48

Always helpful.

su
Review №49

Accessible and friendly service

Me
Review №50

It get me right all the time thank you

st
Review №51

Fast service

Ma
Review №52

Big selection

Ma
Review №53

Great Place and Great Employees

bu
Review №54

Good place

Cl
Review №55

Best For Less Auto Parts

JU
Review №56

Great place good people,,

St
Review №57

Need register for Miscellaneous items.

Ma
Review №58

Helpful staff

lu
Review №59

Very good

da
Review №60

Great prices

Or
Review №61

Friendly workers...

do
Review №62

Great.....

He
Review №63

I got what I need

Al
Review №64

The rotors of honda crv are all defective. In this place they do not give you return guarantee. Do not buy here they make you a problem when you want to return something, they accept returns.

Mi
Review №65

Good place to buy vehicle parts

LE
Review №66

Cheap parts

El
Review №67

You find what you are looking for and they serve you in the best way

Information
15 Photos
67 Comments
4.2 Rating
  • Address:931 Boston Post Rd, West Haven, CT 06516, United States
  • Site:https://stores.advanceautoparts.com/ct/west-haven/931-boston-post-rd?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 203-931-9501
Categories
  • Auto parts store
Working hours
  • Monday:9AM–6PM
  • Tuesday:7:30AM–8PM
  • Wednesday:7:30AM–8PM
  • Thursday:7:30AM–8PM
  • Friday:7:30AM–8PM
  • Saturday:7:30AM–8PM
  • Sunday:7:30AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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