I found Glass Guru online because I wanted a doggy door as part of my sliding glass door instead of looking at all the framing of the doggy insert I was using obstructing my view. Craig came out and measured and two weeks later I had a new tempered glass panel with the doggy door built in and could not be happier. My dogs used it on the first try!!! What a difference in the view now!!!

Called for a repair for a broken window pane, was given a reasonable quote the next morning and job was done 4 hours later. Great service, quality job and a fair price!

I called around noon and Dennis said he would send a man out (Chris)...who arrived by 1430 hours. Chris was very professional and figured out the problem and had it fixed within 45 minutes. A side note...another company had left an hour earlier.....said I needed a new sliding door, apx $600. DUH......Chris was TOP NOTCH !!

We highly recommend Glass Guru! They provided us with excellent service at a very fair price. Chris was very professional and did a great job repairing our windows1 It seems so good to be able to use the windows again!

I repurpose old furniture people put out for trash. I picked up a The Bombay Co. 1997 beautiful wood curio cabinet. I replaced the missing back and called the Glass Guru about getting the glass shelves for inside. Dennis was so nice, he said he would look for pieces and cut them and smooth them to my size requirements. That was 12/1/20, today 12/2/20 he said come and pick them up. The price was very reasonable as I had been quoted much higher by other glass shops. I put the shelves in and they fit perfectly. Now the cabinet is ready to go to a new home and provide several years of beautiful service.

I highly recommend GlassGuru. They came and installed wall to wall mirrors in our work out room, creating a home gym. Top notch customer service, affordable quote, speedy delivery and installation. We are extremely pleased with our experience.

Glass Guru replaced an old windows glass, screen and got it working again after previous home owner screwed the sliding window in place and completely messed it up. Im very happy with their work and fair price for the job done. They communicated promptly, professionally. They also replaced about a dozen old screens and did a great job with that as well. I highly recommended them for any glass/windows repair!!George from south Cocoa Beach

Craig at Glass Guru did a great job. He replaced my rollers on my sliding glass doors which were really rusty and corroded, they were in such bad shape that they didnt move and part of the housing had rusted through. Craig repaired it and fixed the housing without trying to up-sell me, it is always nice to have some go above and beyond while sticking to the original fair quote and they now work like new.

I called at 8am for a broken window, got a call by 9am, had a repair completed by 3. I can not say enough about their professionalism and the worker that came here was top notch.

I contracted with the Glass GURU to repair 4 sliding glass doors in my condo. The service technician Craig did a fantastic job and the doors now slide better than when they were brand new. Craig was fast, professional, cleaned up after himself and took the time to explained to me how to do simple maintenance to keep the doors sliding smoothly and prolong the life of the rollers. I highly recommend The Glass Guru and service technician Craig.

I am very disappointed in Glass Guru. I have used them in the past and they responded in a timely manor. I am a repeat customer and they had the chance to update all my windows and no one has replied so I went to someone else.

They were timely in setting an appointment and the gentleman who came out to the house was able to determine the potential problem, give an estimate and fix the door which had been nearly impossible to open for months. He fixed the door within an hour and the price was very reasonable.

I spoke to him on the phone and he was very helpful. Thank you very much.

Service, technician was excellent, solving the issue. Price was a little higher than I expected.

I obtained four quotes for a window replacement in my home. Glass Guru was the only company that was prompt, took the time to tell me how it cracked, and was the most competitive. One of the companies didnt even measure the window, just gave me a price,another had the measurements all wrong!Craig, the installation technician, was incredible. He was professional, courteous, one of the most pleasant people I have met and expertly installed my new window without leaving any mess. He made this one of the best experiences Ive had with any repair company!Glass Guru, quoted and delivered my window for install within seven business days! I highly recommend this company.

We had a broken bedroom window and the Glass Guru were awesome. Great price and quick service

I called The Glass Guru of Melbourne and Chris came on 7/16/20 to look at my front door insert, which my grandson had broken. Chris said they could fix this, took measurements, and said that Dennis would e-mail me with an estimate in the next couple of days. Despite three phone calls and leaving messages on their voice mail, I have yet to receive a phone call back or an estimate. In my last message, I specifically asked for a call back even if they could NOT repair the door, so I could stop wasting my time and theirs. Over two weeks later, and I still have not received the courtesy of a phone call nor an estimate. Ignoring a potential customer is NOT professional business practice! I now need a window and screens replaced, and I will NOT be calling The Glass Guru!

This company went above and beyond helping me find the glass door product I needed. Courteous and friendly. Convenient location in Melbourne. Thanks guys!

RIPOFF - Misaligned Windows, Glass Shards, Caulking Gaps, Theft, Still Waiting 8 months for warrantee service. Last summer we made the big mistake of retaining Andersen Brothers/Glass Guru to replace 7 windows with impact windows for $8300 after a visit by Dale Anderson, the owner. Because I wanted to replace the old marble sills myself, Dale offered that his installers could remove the old sill for me at no additional cost. The first thing that went wrong was that when the installers arrived, they knew nothing about removing the old sills. August 9, 2017, emailed Glass Guru a letter about a number of issues with their installation. One window had a cracked glass in the corner of a slider, another window was out or alignment with the wall by more than half an inch, the installers left sharp shards of glass and plastic both inside and outside the house (photo is from just one window), they did not completely remove the old marble sills (as promised by Dale Anderson) leaving chunks of marble that added many hours to my installation of the new sills, they left gaps in the caulking both inside and outside, and they took 100 unused stainless steel Tapcons Id provided them to install the windows. But it gets even worse. Dale Anderson did not reply to my email at all for 6 months. And then he refused to refund even 12% of the money Id paid them as fair compensation for all the extra work I incurred from their poor quality. And as of today, April 16, 2018, Im still waiting for a warranty replacement of slider! So I remain completely unsatisfied by Anderson Brothers Inc./Glass Guru because of poor quality, horrendous customer service, and failure to stand behind their work.

They performed a repair for us. We had 2 other companies come out before Glass Guru came out and got the job done. They were careful, kind, and considerate. We would definitely use them again!

We called to have our sliding glass door rollers replaced. Ashton came out and estimated the job yesterday and returned to do the work today. We are fully pleased with the work and believe we got it at a very reasonable price. Highly recommended.

I am very pleased with work, what The glass Guru of Melbourne did.Everything was done efficiently with fair, clear pricing.Thank you Ashton, Denis and Chris.I would highly recommended these guys.

Craig Hill very professionally repaired our heavy sliding doors to better than new. He is a pleasure to do business with and takes pride in a job well done.

Gave me an estimated but never call back for installation. Slow respond business.

Arrived promptly on time. Fixed 8 balancers and guides in less than 45 minutes, the day before a busy holiday. He was very careful to not let the cats out and respectful of our home. Highly recommend! Also cut 2 pieces of glass for shelves in a medicine cabinet. Fit perfect. Friendly and fast.

Very professional staff with honest and fair pricing. Speedy repair and they dont make you feel stupid for making a mistake. Will definitely use the glass guru for all my future glass needs.

Weve called upon ACE Glass two times.The first time, our neighbors Realtor accidentally smashed a street level window and gleefully said Dont worry, Ill pay for it as he drove off. Save that for another review.ACE had me provide measurements and a picture over the phone and then Wendy went away for 10 minutes before calling me back to say well have someone there by 5pm. The window was removed, repaired, replaced and the job cleaned up before our tenant ever got home. Price never seems reasonable for any of these type of emergency repairs, but not outrageous.This morning, someone tried to break into our garage via the window. I called ACE and they quickly told me they didnt think they had the material in stock, but--get this--referred to another place that would. Im very happy with ACE and Wendy is super sweet.

Craig and Chris are the guys!! Fixed my oceanfront sliders that were sealed for 5 years. Excellent job in difficult conditions- great attitudes and super nice guys-

Quick response time. He called what the issue was before i was off the phone with him. Awesome job in and out.

I measured the glass I needed to replace a window in my house. I brought it back and he cut a 1/8 inch off for me no charge. I would gladly do business with them again!

Had the windows in the whole house installed by Dale. Installation was fast and efficient with excellent quality. All minor warranty issues with the windows (which have been very few) were promptly addressed to our satisfaction. We are very happy with the windows, Dale, his team, and the support they have provided.

My Mom had been wanting her foggy french door double pane glass fixed for years and we could not find any one to do them. Googled window repair and Glass Guru came up. Chris the installer did a fantastic job replacing the glass and original wood work.

Great experience with all the staff at Glass Guru. Special attention to detail during installation of our Impact glass for our French doors. Great job done by Dennis, Craig and Chris

Good quality and value. Craig is terrific and efficient on his work. Will have more work for them in the near future.

Glass Guru enlarged and replaced 2 windows for me. I was extremely concerned about the cutting and finishing of my brick, and they were very patient with all my questions. My brick looks like it has never been touched, and they were about half the cost of some other quotes I received.They had to come back a couple days in row and they always cleaned up and put my living room back together at the end of each day (even when I told them not to worry about it).I had a very good experience with them, and just had their sister company, Anderson Bros., replace a flat roof for us. That went great as well.

I was so VERY impressed with Craig! He was neat, courteous, fast, and professional. He saved my door and my shoulder, which I honestly injured trying to open my sliders. My door has been requiring herculean effort to slide lately and now it slides with ONE FINGER! I guess it happened so gradually I had forgotten what it was like when I moved in 18 years ago! I am so grateful and will recommend you to my neighbors!

Accuracy matters

Our sliding doors were a complete nightmare and I honestly wondered if they could be fixed. I could see that it was a very tough job to remove the doors in order to install new rollers but Craig figured it out and they both executed the job in a very professional manner. We were thrilled with the results.

Got 3 windows replaced. After the install noticed that one had a defect that wasnt apparent right away. It was a small crack under the edge of the double pane. No damage to the screen at all so it wasnt done by something hitting it. The crack started to grow and grow. Called them out to inspect. They sent someone who took pics and said that it was a defect and would be replaced. 2 months later nothing! Called and they acted like they didnt know who I was and said there was no picture to prove. Made me take and send pictures and assured me it would be replaced right away. 2 months after that.....nothing! Called again. Said it was the distributor holding things up. I called the distributor, the knew nothing of a request for replacement. Call the Guru back and said I would need to call the BBB. Got an angry call back from the owner saying they would do nothing for me and because of the claim the Guru would do nothing as well. So I held off because he promised to get it taken care of right away. Well, it is now 3 months after that exchange and I still have the cracked window in my 2 year olds room.I think this review is better than a claim with the BBB. People will more likely read this that see what the BBB reports say. BEWARE!!!!

The glass guru of Melbourne is phenomenal!! Their installers are professional and efficient! I have used them for a few repairs and new windows and have been extremely pleased. I highly recommend them, you won’t be disappointed! Thank you guys!

They did excellent work. They were honest, trustworthy, very reasonable with the pricing and overall professional. I highly recommend them.

Dale was the only glass specialist in the area who made arrangements to meet me for an estimate after normal business hours as I was working a later shift at the time. Other companies either never called back or wouldnt budge from their appointment times of 8:30 am - 4:00 or 5:00 pm Monday through Friday. Glass Guru did an exceptional job installing my impact resistant windows. I was so happy with my results, I used Dale and his contracting company for my bathroom remodel.

I ordered class protective tops for my daughters dresser and nightstand. They are perfect and meet expectations. The glass tech even installed my daughters dresser mirror back. My single concern was that it did take over a week after making the order and providing my shamelessly horrid pattern before any contact was made to find out when I might get the glass. I understand the company is small and probably very busy, but a proposed date for completion would have been nice. However, when I was called and was told the glass was being cut, it was delivered the next day. I think the company just needs to work a little bit on communication with the customer.

We had to replace the glass top on our coffee table after it was accidentally broken. There was a THREE WEEK turnaround time between when we contacted the Glass Guru (on 12/1) and when the replacement table top was actually delivered. Is it really supposed to take that long? There was nothing complicated or unique about our order. It was a simple glass tabletop. The technician who came to take the measurements did so in a prompt and timely manner, and we are pleased with the quality of the glass, but the turnaround time definitely leaves something to be desired--especially after reading reviews of this business where installation was completed within several days, not weeks. I recommend checking with several local glass companies to make sure that you are indeed getting the most efficient service for your money (and wish I had done so).

Thank you for fixing our windows so quickly.

These people were great... They took my extremely heavy impact-resistant sliders and replaced the rollers made them good as new! I cant say enough positive things about Craig and Nick! They problem solved and exceeded my expectations

We requested someone to come out and provide an estimate for a glass table top. We received a quote, accepted and paid a deposit that was well over a month ago.Every single time they either say the glass broke, they lost it or it just isnt here yet. They dont answer the phone or return voice messages if they recognize the number. When I call back from a new number, magically they answer....hmmmmI would not recommend this company to anyone, I wish I read reviews before I placed the order.

Had an emergency repair, they couldnt be bothered to call back. I called Glass Edge and they were there the same day. Id recommend Glass Edge over the Guru any day of the week.

These guys were very professional. My mirror looks exactlylike the one that was cracked.Thanks for great service,

Had two windows fixed - Great job

They came out and did a good job. Price was below average. Product made in Ocala.

We needed a pane of glass replaced in our front window. The installer brought a piece of glass to our house the same day we called, installed it, and was done in just over 30 minutes. Our installer was very nice, and we couldnt be happier!

Call about foggy window repair. They were able to fix my foggy glass and I can see clearly now! Very nice folks!

We had a window measured for replacement, which was done promptly. The proposal for replacement was approved and was told it would take 3 weeks for the glass to be ordered/received. We paid 1/2 down for a deposit. After 3 weeks we started calling, leaving voicemails, and emails and had no reply from anyone. After 2 1/2 months, I had to go to my credit card to cancel the money, and now we have to search for another glass company to hire. I cant even say it was bad customer service....there was NO customer service.

The guys did a great job

Had an appt to replace glass and repair 2 doors, came out gave an estimate. Made my appt through email, and emails say they will come between 10-11 and make the repairs. Tech comes out and informs that they need to measure again and now order the glass. Also not sure how to fix the doors. Waste of time now I have to find someone else. Called and spoke to a lady, kept saying I was not aware of the repair it was just a Remeasure, well she’s the one that emailed me the appt. placed me on hold and never came back. No customer service what so ever. Don’t waste your time!

Excellent service from Dale and Scott - very happy with my replacement windows.

As the Owner of Monarchy Construction group in Palm Bay, FL, I was searching for a new subcontractor for shower enclosures. We were doing a whole house remodel in bayside Lakes and it required a frameless shower enclosure and some glass inserts for the kitchen cabinets. I found out this was not their only line of business, but they do windows and all sorts of other cool stuff. They were Certainly professional and on the mark and Kim Conley was so pleasant to work with.

The installation team met an unexpected snag when the bay window support wall was found to be rotted completely. I got an onthespot estimate to rebuild the wall before installing the window. The team proceeded, and completed the job the same day. As these were hurricane-proof windows, the job was not a typical install. Now I am secure in knowing the window is ready for the next one.

GG came out and gave me an estimate. I accepted and they said they would order the glass. That was a month ago, never heard back from them, made several calls and VM to the office number, no replies! The simplest thing to do is return a phone call. I would not recommend this company.

If I could give a negative rating I would. I let them come to my home to give me a quote on a shower enclosure installation (3 panels of glass). Never heard anything after that, no actual written quote. I called to see if they might have forgotten but never got a call back. Cant say I would recommend them for anything...

NO SHOW!!! When I made the appointment, I let them know that I would be on lunch. I called their office upon arriving home to verify tech was running on time. Was told just left previous job. An hour later, I called and let them know would be looking elsewhere.The tech never called to check in with me or let me know was running late.

Would never return my call when I needed something fixed. Also damaged window openings that I had to get repaired.

Great service. Very pleased

Good pricing and good quality work!

Dont expect them to show up for appointments or return your calls. Very unprofessional.

Great help, very knowledgeable

Had them come out to do an estimate on replacing my sliding glass doors. They never called me back... I called them once a week for three weeks straight and left a message. Still nothing. Go elsewhere!

Great company to work with

Great Service!

Good

Thanks guys!!!