Went to this store and tried to return 3 pair of shoes I purchased online that was too small for my son. The manager had me waiting for 10 min while they Call district manager. They reported they can’t accept my return because it would put them negative in sales . Not customer oriented. I’ve never had this happen to any other stores.
Manager and her crew are awesome. Always helpful and attentive. Greeted every time that I go into the store as well. the store is always organized, cleaned and in great shape. Definitely buying and recommending this store to all of my friends and family.
Great experience find exactly what I was looking for my wife!! Customer service excellent!
My boy lives to shop here for 🇯🇴Jordans.
The best place
Very good customer service
Great customer service ! Thank you Xenia !!!
Good quality good service
Two beautiful young ladies made me feel the worst. I will never go back
Customer service not too friendly these girls look at you and dont even want to help half of the stores always sold out
Bad customer service . All the employees are really disrespectful they should fire all of them
The staff here was great. I had a coupon that was not working on the register & they took the time to reach out to corporate to figure things out. I dont shop often because shoes are pricey. They do run some good promos once or twice a year.
Always have the shoes Im looking for thanks
Limited supply and selection!
Lousy selection
Always Professionals here
3 stars due to Staff is friendly & very helpful. As for product selection. Terrible save yourself the wasted time go to footlocker in wellington mall & visit finishline while you there...
Customer service sucks . They don’t got no good shoes
No customer services at all. Called about an update on my order, Ester who was the the associate who picked up the phone was snobby from the start. She stated I can’t pick up my shoes because they didn’t have them I asked why I didn’t get notify from the store and she just gave me attitude and said she doesn’t know why. I then asked can I get them ship to my house instead. She then started screaming on the phone and said WE DONT HAVE THEM I CANT SHIP IT TO YOU. I asked her not to yell I was just asking instead of me picking them up I would just like them ship to my house and she said she couldn’t do that she then hangs up the phone on me. Worst customer service ever! Do better.
Friendly sraff
You can find good deals if browse the store selection of sizes and styles is very limited.
Worse customer service. Manager lady is so rude. Like 10 people walked out because of her. She needs to be fired.
I like online Footlocker better you got better deal more variety and more sizes
Great Customer Service. Really nice and knowledgable staff. Store was clean and easy to navigate. Would definitely return to this particular location.
Great shoed. If they ever had size 9 in stock.lol.
Very nice employees help me a lot
I love this place. Great service
They sell a good variety of name brand shoes, but is a bit pricey. I cant remember the last time I had bought something here, but at least every thing they sell are authentic.
This place is useless, never have good sales and maddly over priced idk how there still in bussiness so many years if its always empty
The worst place to go to. I placed an ordered online and had it shipped to the store (big mistake) it was my first time ordering and shipping to store and this store was the only one that had the shoes my husband needed and wanted. the people who work there were not attentive nor interested in assisting you at all. my husband signed for the ordered and he wanted to make sure that the shoe fit and the jerk that we were dealing with was too busy trying to get rid of him instead of being more cooperative. I am not going to continue writing about these uncooperative individuals because they are not worth it but never again. what a waste of a payroll!!!!
Good customer service when I went in, as for big releases kinda wasted my time when I waited for the masters bc they had just one pair per size n a very long line that I was near the front of. Unless you get there very very early dont bother camping out for hot releases there. I got there at 4am on Saturday, people that got there shoes were there Friday morning/afternoon.
The manager (Joe) was extremely helpful and reserved a pair of shoes for my son and found matching socks. They had a variety of product in his size on sale.
Convenient store. The manager Joe (the guy with the big beard) is the best!
This is the worst store period!! Store manager JOE refuses to release my child shoes stated I cancelled my order which then I called costumer services and was told that his stated was false!! I then called the complaint line and they tried contacting the store and he refuses to answer.... next step was me writing a personal letter to footlocker!! I will never ever shop at this location ever Joe is a complete A** Hole!! But I will be going back to this store to pick up my shoes with the police!!!
Great service by everyone!! Convenient location with the hassle of the mall! Love this store!
The always have new everything.
This is the only store that sells Really good quality shoes like ultraboosts
THE MANGER JOE IS WONDERFUL AND HIS EMPLOYEES AND GREAT CUSTOMER SERVICE
Very Good Employees, Always Have What I Need . Love The Team
Very good price for sneaker
My favorite shoe store
I got my baby sneaker
Very helpfull staff
I love Chillis
They didn’t have the shoes I was looking for and when trying to get the ladies attention all three workers were laughing with a customer
Nice customer service
Really great staff
Need more tentative staff
Very disrespectful customer service, especially the manager or who ever he is with the beard. Dont speak to the customers with respect. No one to help you find things. I would not spend a dime there.
Good service, in and out quickly
Nice shoe store
Beat footlocker to go just the new 10s that came out today
I went there it was kinda small but they had shoes that u mostly would get if u went to another foot locker
Everything is nice
Good prices
Great store
Nice shoes
What a selection!
Super shady employees
Always with the latest in foot wear
Location
The best!!!!!!!
Fun i like
Shie gang