Best experience ever!!! I am so grateful to all the PrimeStones staff for their fantastic customer service. Thank you, Ana, Fabiana, and Santiago for your kindness and professionalism.
We’re so happy with our purchase, but specially with the customer support of Steffania. She was patient, dedicated, very professional and caring. She made the huge difference for us. Thanks!
FABIANA WAS AMAZING! Took her timePatience/ professional / Best ever!
Rodrigo Lima was so helpful! Very knowledgeable and patient! He helped us pick out the perfect quartzite for our kitchen countertop.
Prime stone was our first stop while looking for a countertop for our kitchen.. we like what we see but we went to different places to see if we might like anything else.. I would say don’t waste your time doing that as you won’t find anything comparable with what prime stone have especially if you’re looking for rare outstanding quality stone as the one we got..Fabiana Felix the sales lady who helped us made the whole process easy.. she’s knowledgeable, she LISTENED to what I want and directed us to what I was looking for and gave me my time to tour the warehouse not once but twice to end up with very very beautiful stone! So thank you and it was pleasure to deal with you!
I bought the Fusion Luce today with Fabiana as my salesperson. She is just like her name: FABULOUS! She knew just what I was looking for and directed my sister and I to it. Best choice of granite we saw! Reasonable price! Very Pleased!
Excellent service, Ana is great, customer service is awesome!Definitely recommend Prime Stones & Ana 100%
I highly recommend Primestones. Their customer service specially with Fabiana, Ana and Christopher was amazing. They understood my needs, provided me all the help I needed and coached me during the process of finding a beautiful stone for my kitchen countertops.I had a great experience with them!
Fabiana Felix provided superior service and her product knowledge is outstanding. She made us feel at ease when making our selection. I highly recommend her.
Went to Primestones in West Palm Beach. Simply put, go to them first. You will not be disappointed. Excellent customer service they will go far and beyond to help you. They have a super large inventory on hand and ready to be delivered. Fabiana was my salesperson. She is excellent and very knowledgeable. Thank you Primestone and Fabiana you are the best!
Honestly, they have amazing material here. They have some of everything. granite, marble, quartzite and quartz. Also, everyone there is so nice. Even their delivery drivers are so sweet. They are a great group of people. I recommend whoever is looking to make this your first stop!
Excellent service, good materials and guaranteed I recommend them
Primestones was amazing ! So professional! Bailey was exceptional to work with!!!! I was so pleased with them and had a great overall experience!!!! Sooo many slabs and so much incredible selection!!!!
Primestones is fabulous great inventory the best Ive seen Fabiana is a great salesperson very pleasant knowledgeable an asset to the company
Fabiana is FABULOUS! So sweet, professional and personable. She made a suggestion at the beginning of our tour and an hour later after going back and forth with other options, I ended right back where I started with her first suggestion. I will be a repeat customer for sure. Thank you Fab!
This has to be by far the best showroom with the largest most amazing inventory of Marble and Stone I have ever seen!! High end products at a great price. The owners are super nice hard working people worth doing business with.Top notch
Amazing service !! Fabiana maybbe the one if the best service providers I experienced! May was also very nice and wonderful!! A plus all the way
I am soooooo happy with my experience with ❤️Fabiana! She is just so friendly professional and genuinely amazing. We have returned to her several times and she helped us pick the perfect stone for our kitchen. I am looking forward to working with her again in the future !!!Thank you 😊 Fabianna
Excellent service, thank you Fabiana! She was very knowledgeable. And I thank you Prime Stones for having an employee dedicated like Fabiana, who is kind and have a lovely personality toward customers, her dedication to your company was very helpful to my tough costumer, she was very professional and a pleasant spokes person. I havent met any company with such employee dedication towards customer service .
Very friendly and helpful staff! They greeted us with smiles and were very pleasant to work with. HUGE warehouse with tons of slabs to choose from. We definitely recommend this place for top notch service & very good pricing!!
Fabianna was very knowledgeable!She really helped us to narrow down our choices. She spent a lot of time with us, it was a great experience and we would recommend it to anyone looking for a great selection of stone!!
Excellent selection and extremely helpful staff. We met with Fabiana who was so knowledgeable and such a pleasure to work with. Highly recommend!
If your looking for quality and service this is the place to go. Company is very well organized. When I need slabs they show me what I’m getting before it’s deliveres, and there are never any issues with the materials they send. Fabiana takes pride in her job and it shows.
Primestone is the most amazing place! I arrived a minute before closing. Most businesses would have had the door locked and told me to come back the next day. Alla didnt! She did the opposite, she invited me in and showed each slab at least twice, provided guidance when asked and then introduced me to Anna, who offered coffee and made sure that my slabs would be delivered to the fabricator when I needed them. I arrived stressed out and left with a vision for my beautiful kitchen and two new friends! Additionally, this is all inside a beautiful indoor showroom! Epic products and customer service to be envied!!!!!
I went to Primestone because the fabricator I am working with recommended them...It was very organized, clean, great selection..The greeter who I thought that was just there job ended up also being my tour person... Fabiana took me in Warehouse offered my something to drink as we went in... She knew her stuff and directed me to things I told her what I believed I liked... She was extremely knowledgeable and personable... She spent a lot of time with me and I truly appreciated it... We went back and forth a few times as we narrowed down my choices.Thank you Fabiana, you made my stressful time trying to pick out an enjoyable one..She was awesome!Nicole
Besides having a huge selection, the choices are beautiful and their customer service is excellent. We bought 2 slabs and needed a third slab. They worked with us to make sure we got the third slab that we needed. We highly recommend.
Had a wonderful experience purchasing from this store! Amazingly responsive and helpful.
From the moment I walked in until the moment I left, I was greeted by Fabiana Felix and she was awesome. I was picking out granite for a client of mine and helped me pick out what looked best with new cabinets being installed. I had a small cabinet sample and I always question myself on a decision like this. Fabiana was patient and new all the answers to my questions and I made the decision. I never even went anywhere else. Prime stone and Fabiana will be my go to company. Thank you.
Primestones has opened next to our granite fabrication office making it very easy and convenient for my clients to go and view slabs. They are very professional. Before they opened their doors they were very accommodating to allowing us to send customers their way. Great customer service.
The selection and quality of materials at Primestones is absolutely amazing!! I met Fabiana today, who took me through the entire showroom and explained everything about their products. If you are in the market for gorgeous, one-of-a-kind stone, you need to see Fabiana at Primestones!!! :-)
I cant recommend Primestones enough. We had a kitchen countertop emergency in my new construction home, and Alla went above and beyond out of her way to help me find something that not only would work, but that I really loved. She was courteous, responsive, helpful, knowledgable and kind. Their products are plentiful and beautiful. Reach out for your next project...you wont be disappointed.
A wide variety of exotic stones, where I could find material I had been looking for a long time.Kind service with demonstration of deep product knowledge.
I used to drive to Miami often to purchase granite from Primestones but now its more convenient because they have opened a new location in West Palm Beach. The new store has a wide variety of selections and this helps make my job is easier. Thank you Primestones.
PRIMESTONES BEAUTIFUL MATERIAL AND THANK YOU CARLOS FOR BE PRESENT IN OUR STORE EVERY TIME WE NEED YOU.
Tons of fun with Fabiana choosing my counter tops!! 🐝🤓
Fantastic experience, the Brazilian guy is extremely kind and efficient, as well as offering a large inventory with a great variety!
Excellent service, highly qualified staff. Carlos and Ana
Excellent service and fabulous Fabiana was very knowledgeable.
An incredible selection and very friendly and helpful team.
The best slab vendors in South Fl, 100% recommended prime Stone materials tremendous quality and even better porcelain quality.Customer service 👍🏻, commitment, punctuality, security and efficiency ...