Unfair treatment of Afro Americans. I have come into this place of business on multiple occasions, having items that are of value. Like up to date smart TVs 55 inch, Iphone, and other value goods, they would not take anything i presented, but as i left, i watched them pawn items that werent up to date and worth less than my items. It seems to me this store only favors Latinos, and whites,not Afro Americans.
Great experience and great store. Juan was very helpful and professional, and greeted me with a big smile when I walked in. I will definitely be coming back, great prices on things and I highly recommend this store.
Awesome experience every time coming here always want to buy the jewelry great quality and price
Danny,Juan,Julian are the best in town.low interestRate.very attentive,great customer service
Trust me go to Value Pawn or Cash America to get more for your items and Value Pawn actually accpets some of the items this pawnshop doesnt. I spent a good amount of money over the years at this place buying jewelry but when I needed assistance they were no help at all. Take your business elsewhere.
This place is is scam came back to sell some chains and bracelets I bout from them and not only did they have a attitude they also did not want to give me my full amount back I payed $600 and they only want to give me $280 back do not come here you will regret it
Best Pawnshop in South Florida by far. Great prices on merchandise and top dollar paid on loans. The staff is always friendly and know what they are talking about. I highly recommend if your looking for a deal on guns or tools. I also recommend if youre a little low on cash and need a little help to get you to the next paycheck.
The staff at Broadway are The BEST!Their customer service and attention to detail is way beyond and above the rest in their type of business as well as other retail business I have visited.Over the years.Whether you need a loan or sellingAn item or looking for something to purchase.... They are there for you.You can always count on the staff at Broadway With confidence and trust.Forest
These guys are amazing. I couldnt believe how friendly they were and how they went out of their way to make me feel comfortable. They give much better prices than the other Pawn shops I have been to in this area. I feel at ease whenever I need a small loan immediately that my items will be safe until I pick them up. Highly recommend!
Let me start off by saying if I could give more stars I would I frequently visit queen of pawn and I also refer everyone I know to them no matter what you’re there for pawning,buying,selling you’re gonna get the best deal in palm beach county hands down, Broadway store Is my favorite location I love this store I find EVERYTHING!! There and I just love the staff everyone is so welcoming and ready to help and it’s always clean and you always leave happy.they say a great staff comes from an Awesome Manager. Shout out To Julian.
Great stuff, great prices! Gary, Santiago & Julian are a great crew. Very helpful, friendly and patient. I would recommend looking here for all sorts of things.
Awesome! Gary was beyond helpful with helping us out today. He wasn’t trying to sell anything, he went above and beyond by educating us. Very detail oriented and polite. In addition he offers us cold water... who does that? Amazing customer service and the location was clean. Thank you Gary and Julien!
Julian, the manager is very professional. The time it took for him to come out to talk to me after me walking in the shop was less than 5 minutes. He is very friendly and gave me a very fair price on my outdated technology (TVs). The process of selling my items was very efficient from start to finish. I highly recommend coming to this place if you are looking to sell something, want to browse a bit, or you have a specific item in mind. They have mostly jewelry, technology, and tools.
Awesome people pawned sold and bought plenty of firearms great pawn shop.
The entire staff at the Broadway Avenue Queen of Pawns have always provided fantastic service to myself and anyone I have seen walk through their doors. Gerry has been a phenomenal associate to work with and is always ready to assist. Julian is an excellent manager and is very involved and willing to help.
Walking into queen of pawns I was immediately greeted by Julian. After spending a few minutes looking around Gerry approached me and assisted me with finding everything that I was in need of. The customer service between the Julian and Gerry was very welcoming and informative.
I was looking for a gold chain (New Jack City Style) and Gerry helped me find the perfect piece. He was personable and very nice. Too bad they dont have Kangols. But Im very happy with my purchase!!!
😊Gary and Julian has awesome customer service and business environment feels safe. All employees greeted me as we walked in. Beautiful and handsome staff. If your looking for televisions, women/men accessories, and plus more just come on in ask for Gary! 😊
I was wanting to get some unique jewelry so I decided to come here and so thankful I did!!! Gerry assisted me and couldnt have been more helpful. Best pawnshop and best salesperson ever!
GREAT PLACE FOR FIREARMS THEY HAVE A WIDE SELECTION! ALSO THE JEWELRY TOO AND ETC THE WORKERS THERE PRETTY COOL PPLs A GREAT PLACE TO DO LOANS ALSO THEY HAVE LOW RATES ON THAT SO GO IN TRUST ME ONE OF MY FAVORITE SPOTS TO WALK IN AT.
Very friendly staff, a great selection of products in superb condition.Gerry was very helpful and knowledgeable with the firearms. I will be doing business with them again! Highly recommended!
I had a great experience at Queen of Pawns, Juan helped me get what I needed he was very helpful and attentive. Julian was also very helpful! I usually do not write reviews but I had to share the great experience I had.
Stopped by Queen of Pawns just to browse the jewelry and I was met by Marie whom provided Outstanding service. I wasnt looking for anything in particular, however I would know it once I see it. I found out Marie has exceptional taste in jewelry and I will definitely be returning for future purchases.
Great prompt service! Gerry is nice, knowledgeable, and willing to work with whatever you feel is your best option. would definitely return to buy or sell in the future!
Gary was great. I drove 80 miles one way because they had a rare pistol. Service was awesome and they gave me a discount on a holster. Headed back to get a few laptops
Nice pawn shop. Owner was nice knowledgeable and friendly. Price was fair and I like the place and the items there.
Gerry was very pleasant and helpful. He had awesome customer and Julian helped answer my questions on firearms. Would recommend to friends !
Gary was excellent with his skills and knowledge on my product!! Excellent service as well. Right when you walk in they’re ready to help you!
Excellent customer service.Very professional and detailed.I would recommend you check them out.Thank you guys....
Amazing ! First time purchasing a handgun and Gary made it a breeze . He ran through each gun I had interest in and helped me select which would be the perfect fit for me . Marie was pleasant . Waan was as well. Great place to shop for Guns, accessories and many assorated items in this pawn shop. Can’t wait to come back for an AR . Thank you queen of pawns especially Gary for his impeccable service !
Great customer service!! Geery and the manager are very kind and amazing. Will definitely be returning back for more purchases.
Reasonable, negotiable merchandise. Great staff that will work with you. Huge selection of bikes and gold!
Doing business with Broadway Queen of Pawn was never a mistake. Staff was courteous and professional. Would recommend this store anytime.
Great place to find electronics and more. Helpful staff especially Gerry and Julian. Would recommend to stop by.
This place is A +++ I mean 10% on your loan is fair as it gets.. All workers are nice talkative and dont treat you like other pawn shops do... Last they GIVE YOU MORE then ANY other pawn shops..
Gerry was incredibly helpful, he answered all my questions without hesitation. Over all my experience here with the customer service was a 10 out of 10 keep it up !!!!
The best customer services, Julian and his staff make me feel like a queen, I being in other pawn shops and nobody take care of me Like they do..... I would love to give them more than five stars.
Great staff and amazing customer service. The staff is friendly and great to work with. I would highly recommend!!!
My daughter and I just had an awesome experience at Queen of Pawn located on Broadway in Palm Beach. Both of the Gentleman who helped us were nothing left then EXCELLENT!!! I wouldnt think of doing business with any other Pawn Store!!
Gary,Juan,Marie and store manager Julian are fair and honest people to deal with,no low balling and are always willing to make a deal.So if you need a quick loan at a great interestrate definitely check them out!
I was thankful to get salesman Gerry to assist me with a necklace for a gift. It was a great experience. Thank you Gerry😃
Great Service I just walk in to the store and Julian Spending time explaining to me everything about the different parts I was looking for and giving me the best price.Definitely 100% recommended and I will definitely come back again
Marie is amazing & such knowledgeable on jewelry. Juan always has a smile to welcome me here . Would recommend!
I always love walking into queen of pawns! Clean, great staff and I love the dvd selection for my kids ! Would Recommend “
Recommend everyone goes here. Gerry was very helpful and nice. Will be coming back
Juan and Gary are amazing!! This stores customer service is always through the roof!! Take a look, you never know what you’ll find!
Very helpful staff. Gerry was friendly and helped me find some DVD sets I was searching for, him and Juan worked great together and made this a fun shopping experience!
Gary has great customer service skills and is very knowledgeable about the items in the store.
Jullian was excellent answering all my questions . Neatly kept store & great atmosphere! Would recommend!
Awesome place, awesome staff. One of the employees Gerry was very helful and professional. I recommend for everyone to stop by.
Great customer service. Gerry was very helpful and kind. The only pawn shop to go to.
A lot of awesome stuff in here! It’s like a treasure trove. Plus Marie’s customer service is A1 so ask for her when you go in!
I love this place. Family oriented and easy to do business with. I highly recommend to other people.
M.R Julian Gary and Marie customer service was very forthcoming professional and was helpful with the information needed to make the purchase they were able to test the computer set up and functional capacity
Gerry handled my experience with excellent service and professionalism . Julian has a well kept store . Purchasing my seconf fire arm was even easier ! Love this place !
Gary super help and explained everything in detail and the manager julian was on duty super cool dude
Julian always helps me out, great location. Clean and would recommend .
Walked in the other day, Gerry assisted me and answered every question I had and gave me a lot of recommendations, definitely coming back on my payday
This place is great & clean with friendly helpful and courteous ! Also clean headphones ! No ear wax
Gary an Marie and Juan was very helpful...straight up and honest...and does great business
Amazing service, Juan was able to give me sufficient info on what I was looking for.
Shop there alot for all types of things love there prices
Marthas always very helpful when I come to find jewelry and Gerry was great finding audio for my car love coming to this place
Been going here for years, always have good quality stuff. I love pawnshop its the hunt that makes them fun.
Come out to this shop and had the greatest help from Gary with his extensive knowledge on firearms! Good experience!
It was a great experience my first time I pawned my tv, second time they weren’t excepting many of my things but overall great service and people
Great staff, great customer service! Gerry is very helpful.....
Gary was very nice and helpful !! I would definitely come back again.
Queen of pawn has great customer service and are very professional, they also got a range of guns selections
Great people and customer service. They are the best Pawn shop in Florida.
This is my place that I love coming to in when day see me its lol at because I am a good person to all um them in there but the place looks 🔥 Yap um huh.
Garry helped us with friendly knowledgable experience. well fair priced guns and items.
Names daniel and i can honestly say i love this pawn i been going there since the previous owners and i can say they left and the place still stays the same from attitude to service its great
Great customer service. Treat customers more like guests. Great experience 👍👍👍👌
Gary was very pleasant. Fast service
EXCELLENT EXPERIENCE,PRODUCTS ARE WORTH EVERY PENNY.I RECOMMEND TO ALL TO TRY OUT.YOU WONT BE DISAPPOINTED.
Staff there is amazing!! Thank you Julian and Gerry for all your help. Customer service was on point!
Walked in was greated great customer service. Gerry was verry helpful
Very nice people the work with you if you need them all ways help me out with whatever I need
Knowledge about what they have as well as wat they are doing love this place
Gary a great worker very excellent customer service skills
At “Qween of Pawns” they had amazing julery and awesome service especially Juan Camilo he helped a lot on what to choose.
Mr gary gave me a reasonable price on a bike its a really good pawn shop thank you for yall service
The queen of pawns was great they had great customer service it was a great experience.
Picked up a couple watches for a great price while the customer service was unmatched
Great service 100% customer satisfaction . I highly recommend queen 👑 of pawn
Excellent customer service, they make me feel like family . best pawnshop in the area.
Always a great welcome feeling, Julian & Juan helped with my pawn!
One stop Pawn Shop, Queen of Pawn. Team is always friendly and never any hassles. Trust, you not be disappointed.
Gary was a awesome employee u are lucky to have him he was veryy fair and i feel he didnt ripp me off!!!!!
Gery and santiago to care of ne, their very quick with their service, and always gave the best prices for your merchandise
Great service, Smooth state to state FFL Rifle transfer.
Great customer service & best pricing, can highly recommended AAAA+++++
Gary & Julian are very polite, helpful and a great asset to queen of pawns
Great customer services best deal low interest
Excellent service never no problems really helpful
Thanks again Juan best pawn shop in town
They have excellent customer service and respectable deals. Thanks Juan and Julian
The worker are so nice I love that place good JOB