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Green Thumb Palm Beach
230 Truck and Trailer Way, West Palm Beach, FL 33413, United States
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Green Thumb Palm Beach

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La
Review №1

This company charged an old man $1960 dollars to fix a lawn mower and it took them 5 months to fix it. when they finally did, they give it to him without gas so he couldnt try it to see if its working. So, he went to get some gas and when he starts the machine, there was a big hole in the gas compartment. and they had the nerves to accuse the old man saying he did it. In fact Mr. Pierre had NO time to use his mower because the gas he purchased just spilled out from the bottom of the darn thing. He could have purchased a new lawn mower with that money. Thats bad faith. you cant treat minority customers like that, he work hard to save that money and you just took his money and give him a whole new problem.I will make sure he filed a bad faith claim in small court. All your company had to do was take the lawn mower back and patch the hole that your your workers made. Thats evil

Na
Review №2

Dropped off one Green Thumbs customer. Super easy in and out... Great staff!!!

Am
Review №3

My boyfriend owns his own tree business and swears by this place. He loves it here. They always take care of him. Honest staff, fair prices and quick turn around time on repairs. Thanks Green thumb. Keep it up!

Da
Review №4

Super busy place, dont expect to be serviced in just a few minutes, but, that being said, when my mower was serviced, one of the best places in Palm Beach County that I have done business with in years!Mike, at the counter, was extremely educated in pretty much every question that I asked him, when I told him I needed a seal replaced in John Deere UTV, he actually helped me through the process with some insight only a mechanic could know, and he didnt talk down to me like counter sales guys do, great customer service and they actually had everything I needed to repair my blower in stock!Again, very great experience, very knowledgeable staff, very impressive.

Gi
Review №5

Pretty decent service! 👍

La
Review №6

We love our Husqvarna Auto Mower. As great as the machine is, our experience with Jeff and Green Thumb was even better. When we say that he bent over backwards to help us, we have no doubt that he would have literally done that to get us a positive end result. Sorry we can only give you guys 5 stars Jeff...you earned that and more. Thank you.

Sh
Review №7

Great place, first time there I dropped $1,400 .. This place is a guys candy shop.. If my girlfriend ever kicked me out of the house this is where shed find me...😂 Great and friendly staff, I would also like to say thank you to the Manager for showing me around the place today.. I will definitely be be back..

Ni
Review №8

Excellent Lawn Maintenance Repair & Sales Shop! The Staff is VERY knowledgeable and so are their prices!

Ch
Review №9

Awesome service great price and done quick

Ca
Review №10

Bought a new 193t today. Love it. Plus these guys do all my repairs. Good customer service. Robert is always a good guy. Greg knows his stuff.

Ka
Review №11

The staff is extremely friendly n they have anything u could ever need in lawn equipment! Jennifer helped us find everything we needed and was SO helpful! She answered all my husbands questions and she made it so much easier for us to find everything we would need. The next time we came in jennifer greeted us by name although almost a year had passed! You just dont find customer service like that these days. Green Thumb, your showroom is beautiful n the equipment is top notch but to be honest its because of Jennifer we not only keep coming back, but refer you to all our friends n customers.

La
Review №12

Started out we are a week behind, until we can look at it. Surprise three days its done. At a great price. Good service.

Is
Review №13

Great dealer for a lot of your outdoor power needs! Great selection of mowers and hand held equipment.

R
Review №14

Cant stand it when you go into a place of biz and start discussing the purchase of whatever it is that they sell and the so called expert salesman is totally lost, gives you absolutely BS info on a product that youve completely researched before going to the dealer. Whether its a truck, car, or anything for that matter, LEARN ABOUT YOUR PRODUCT instead of talking down to an educated consumer!This place is one of those places.Hint... Next time a customer comes in with cash in his/her pocket to buy a $10 to $12K mower, get your facts straight or just admit that you should be selling refrigerators at Sears instead of selling pro lawn equipment.

Ma
Review №15

Very good selection of everything you need for lawn service and good equipment repairs.

Mi
Review №16

The homeowners best friend when it comes to small engine repairs and for all of you needs for around the house jobs.

Mi
Review №17

Life savers! Found what i needed here and was on a time limit. They were quick and efficient.

Be
Review №18

Nice service. They repair the equipment really fast..

St
Review №19

Bought a new stihl saw from here with a serious starting issue. Fires right up cold every time but will not start hot. I brought it in before the manufacturer warranty expired and they recommended a tune up to fix the issue. I paid for it and it did nothing. Brought it in again and theyre saying its the ignition module but its out of warranty. In their defense they did offer free installation if i paid for the part. Still insulting, what use is a warranty if you cant diagnose problems? They lost all future business from me and Im just going to fix it myself. Infuriating. Still looking for a good shop around here.

Ga
Review №20

Miserable experience. 4 weeks to fix my stihl leaf blower. At drop off was told 1-2 weeks. If I hadnt chased them, called and followed up, who knows if it would ever be done. Zero communications to the customer with status updates, broken promises. I guess they target the professionals not the DIY group. If I could give them a zero I would. Never ever will I step in their shop again.

Do
Review №21

Always, Great Prices and Best Service!!

de
Review №22

The place is geared towards pros but they rebuilt my mower carb for total bill only $60. Much better experience than the place down the street

ep
Review №23

Great prices with great customer service. WIll definitely return with all my lawn care needs.

Jo
Review №24

The place to go for all my landscaping equipment I buy and have serviced, great customer service and great prices

Cr
Review №25

They have been getting better but the customer service is a bit slow but they have an amazing mechanic

Fr
Review №26

Great store, friendly associates, extensive commercial inventory of garden equipment. Nice clean and organized.

ro
Review №27

Awsome staff, great services they always help out my company RFM LANDSCAPING

Ge
Review №28

Ive been a customer of theirs for five years and always great service and knowledge people.

Mi
Review №29

My order was messed up, the employee showed me my order from a distance. First red flag, the battery cover had been cut in half with me getting the bottom half, i didnt know this till i got ready to install the battery . Yes many calls and many promises since July 9. Nothing has been done, Inspect your order before you leave the store. I ordered on line and the item was not backordered.

Ly
Review №30

Excellent customer service by Alan Crooks!!

Ke
Review №31

Wonderful they have everything you need at one location

St
Review №32

Pros:Large inventory, Quality name brands, experienced mechanics.I wish they had a shop in Jupiter or Palm Beach Gardens, FL.

Br
Review №33

Best Small Engine repair facility in Palm Beach Co.!

Da
Review №34

Great place to deal with

Lu
Review №35

One of the best dealers around!

Ur
Review №36

Best mower shop to go

Gl
Review №37

GREAT Service Dept!

Ji
Review №38

Great display and the help

Rh
Review №39

Great service and knowledge

Ab
Review №40

Very slow customers service

Ke
Review №41

Good people

Do
Review №42

Love this place

Mi
Review №43

Very good shop excellent service

Ga
Review №44

Good service and good pressure

Ju
Review №45

Good attention

Iv
Review №46

Excellent

Information
100 Photos
46 Comments
4.4 Rating
  • Address:230 Truck and Trailer Way, West Palm Beach, FL 33413, United States
  • Site:http://greenthumbpalmbeach.com/
  • Phone:+1 561-333-2355
Categories
  • Lawn mower store
Working hours
  • Monday:Closed
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–5PM
  • Sunday:Closed
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
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