The people at the space were really good they helped me get the unit from another extra store space. Be very grateful that you have good people working because your help makes all your money for you and you in return have a better life style. God bless. Elizabeth wilson
Customer serviceWas extremely helpful assistant manager Daphne was very helpful and polite. Which you dont see every day. Glad I came.
Daphnee went above and beyond to help me find a unit that fit my needs at a great cost. She made the whole experience very easy. I am so appreciative of her. More businesses out there could benefit from having someone like her! Thanks again for all the help. You absolute made my day!
Easy to rent. Nice spacious storageGreat customer service
Great staff that have always been helpful with any questions or issues. The storage unit was fantastic, very spacious and with A/C. Had my belongings with them for more than 3 years and everything stayed in perfect condition. Totally recommend!
Daphane is courteous & efficient. Frank was kind & thoughtful carried some boxes to my car. Office always smells good. Everyone wearing mask. Good job .
Frank was an absolute delight to work with. He made everything very simple and easy. Frank answered all my questions and gave me time to make a decision for which storage unit was best for my situation at hand. 10/10 would recommend anyone to come here for a storage unit, and make sure to ask for Frank!!! :)
Wonderful service from Frank. Its great to walk in the door and be greeted with sincere appreciation to be of service. Extra Space Storage continuosly provides customers with a staff that are a reflection of the properties well cared for. Ive been doing storage auctions for 3+ decades, Extra Space Storage facilities have always been the cleanest with A+ service. Thank you.
Having recently moved to South Florida I needed a temporary storage facility. I initially called and spoke with Dru Johnson at the West Palm Beach location. Dru was very congenial and helpful on the phone. She suggested that I look at the unit to determine if it would work. I went and met with Dru. She showed me the storage unit. She could not have been more sweet, professional, helpful and all around amazing. Needless to say Dru is most certainly an asset to your company. She was amazing!
I’ve been with Extra Space storage for over 5 years at two separate locations. I have never had a bad experience. Frank was super nice and even helped me remove some items from my storage. This facility goes above and beyond to make sure that their customers are happy. Would definitely recommend!!
Easy process, good location and reasonable price. Office staff friendly and efficient.
I’ve never used storage before but Daphné was very helpful and nice she’s lovely 😘my son loves the peanut butter cracker that you gave him
Frank was phenomenal. Despite Comcast internet being down, he was able to have another store help with my rental. 🙏🏽
Amazing interaction with customer service associates, looked through prices, and what best suited me.
Daphnee and Frank are the best, best customer service I’ve ever experienced. Very friendly and attentive had us laughing.
Daphnee and Frank were huge help on helping me move out of my storage. I highly recommend visiting on Oleechobee Blvd and Military Trail location. They are sweet, kind, understanding, patient and amazing people. You just have to see for yourself!
Frank was great. He found me the best deal very quickly. Perfect for what I needed it for. He made moving in very smooth and moving out even smoother. Great communication during each process. I have nothing but good things to say about this business and individual store. Thanks again.
As a business owner, customer service is important. We needed an extra unit and nothing was available. Frank Rallo took my number and said he would call if any units came available. He did just that. I didn’t have to wait long. The young lady at this location is also very personable and kind. We now have 4 units with ExtraSpace Storage. Thank you!
Thank you Daphnee and Frank you guys are the best, you dont get service like this everyday. Extra Space is definitely the best route to go.
The staff was very curtious and very fast love the prices would highly recommend them to anyone looking for a storage unit facility
When I opened my account 2 years ago the rent was $80 a month for those smallest unit. With random increase letters every couple months within 24 months the rent is now $140 for me each month. But if you’re a new customer you get started at a lower rate... It’s a bait and switch operation.Thankfully I got all my belongings out this week!!
Amazing very friendly helpful and the price was higher but reasonable Daphne and Frank the best team in town very helpful
Daphne was a great help with getting my unit set up. I am thankful.
Rates doubled since I started storing my belongings there. They send a letter every 3-6 months increasing the cost. I won’t be using this business in the future.
Frank was exceptionally helpful and accommodating. He helped me find the best price for the unit size I needed and locked that price for me because I was unable to get in right away. There are a lot of storage facilities in the area, I would definitely recommend you go see Frank at Extra Space before you decide to rent a storage.
Overall, my experience was quick and painless. Opening the rental was super easy, the moving out process was even easier. I would recommend this facility to anyone!
Bought a unit from an auction this place was very nice and worked around the time I needed to clean the unit. Hopefully will be able to win a unit again
Bobby was extremely helpful and the new facility is looking great. Very clean and easy to access.
Great service! Frank Rallo was very helpful and insured we qualified for every discount. He relieved my anxiety. Thank you
Hi guys I just moved here from NC and needing storage space. Thanks to Dru and Frank for a job well done. I would recommend this place to anyone looking for storage.
Kelly Collins was AWESOME !! SHE WENT OVER AND BEYOND FOR ME !! SHE ANSWERED EVERY QUESTION AND HELPED ME CHOOSE THE BEST UNIT !!! SHE DID EVERYTHING WITH PROFESSIONALISM AND ENTHUSIASM, I RECOMMEND ANYONE TO PURCHASE A UNIT HERE AND HOPEFULLY KELLY IS WORKING THE DAY YOU ARRIVE BECAUSE EVERYONE SHOULD EXPERIENCE THE KELLY EXPERIENCE IS WHAT I CALL IT, SHE IS PHENOMENAL ... OH AND WERE BOTH SCORPIOS lol (our insider) !!!!!!
Im a new customer here. The staff was very polite and helpful during my moving experience the rates are competitive, probably average.
The staff here was very helpful with finding me the right size storage unit. Between humor and customer service, they were all around 5-stars!
Just leased a storage unit at Extra Space. Frank was very helpful and answered all of my questions. I have a friend who has been leasing a storage unit from Extra Space for a while and is very satisfied with the company. So, I chose them over their competitors.
Great Customer Service and Super Helpful and Understanding. Most capable of going above and beyond to make sure that you have what you need to get everything you need with such ease. I am most great full to the team that help me. And Drew for doing all the work and putting up with me. Thanks sincerely drew for all your help I can only wish buying a car and a house were that easy. Lol. Job well done
I had never rented a storage before, but when I got to Extra space storage Dru made me felt right at home. She was courteous and very helpful. Thank you Dru👍🏽
Extra Space Storage is a grate company to do business with and this location is the proof for that. The manager Frank is professional, friendly and knowledgeable and a pleasure to work with. If you are looking for a good place to have you belongings save and in good hands, this is the place to go.
The manager John was very helpful. The property looks clean and secure. Best value I could find!
VERY PROFESSIONAL ATMOSPHERE. I WAS ASSISTED BY DRU AND FRANK AND THEY WERE ABSOLUTELY THE BEST IN HELPING ME WITH LAST MINUTE STORAGE WITH A GREAT PRICE. THEY BOTH TOOK THEIR TIME TO MAKE SURE I UNDERSTOOD THE ENTIRE PROCESS!!
Clean, organized and safe facility. Frank was very helpful and efficient. Highly recommend them for your storage needs.
Thank to Frank, I think you are the best, I hope. The district manager give you a big raise your money.
Daphnee was awesome setting me up fromLong distance
FRANK RALLO WAS AWESOME AND HOOKED ME UP
The best storage in palm beach county. Frank was courteous and helpful. Property is spotless and clean. Bring your business here.
Dru explained everything and made it simple to make a decision. Great customer service...
Thank you daphnee and Frank for your help in finding me the right space I needed
Was looking for a storage unit at the last minute and came here and was very happy how fast they set me up with a storage unit and the process was fast Dru and Frank both helped me and made my day with getting me a unit at the last unit. Great customer service.
Renting from this place has been a great experience. The staff are friendly and helpful. I let them know about a small issue I was having with the door, and when I came back two hours later it was already fixed. They keep the entire place clean, which you dont always get with some storage places. I also think their prices are fair.
Great service and great stuff!! Would really recommend it to anyone!
I needed a storage kind of last minute. Frank made it so easy and pain free. The facility is very clean and well kept.
Frank was a pleasure to work with .
It is awesome space storage
Frank was awesome! We called him looking for a parking spot for our truck and he was very helpful. I highly recommend him and this location.
Costumer service was awesome here. Special thanks to Frank who has a great attitude and prompt service.
Customer Service Outstanding
Frank’s my guy he Take good care of me I gave them a five star review because he gave me five star service 👍🏾👍🏾👍🏾👍🏾👍🏾
Friendly and helpful personnel. Clean units.
Super friendly and so helpful with getting me settled in to my unit!
I now have 2 storage units here and am very pleased at how easy the process was to was to rent this space. Very helpful people in the office to get you signed up and into your space quickly. Wouldnt think of using any other rentl company.
This was my first experience with this company. I found the price to very good in comparison to the same amount of space at other storage facilities. The unit was clean, the process was quick and easy. Katrina was very helpful and professional so I would definitely recommend this facility to family and friends.
Frank took care of me and I got the unit I wanted at a great price!
Thank you Frank. Fast quick and knowledgeable. Great experience working with Frank.
It was an unexpected less stressful transaction. They are very helpful especially the lady who has helped me in front.
This is my second time storing with extra space, and both locations did not disappoint, especially this spot. Units were clean, front office was clean, gate was secure, video cameras everywhere, and the manager, Frank, was very kind and charismatic. I’m very satisfied with this service. Don’t even waste your time with Public Storage.
Ms. K. Nebergall was super helpful and super nice. I really value her service and she was super patient with me. Im already loving Extra Space Storage already. No regrets coming to this place. If I could give 10 stars Id absolutely do it in a heartbeat.
Frank is the best!
I needed help getting a storage unit to store some of my teaching supplies for this year and Frank was such a big help. I was a little nervous about renting a storage unit, since this was my first time and Frank was friendly and helped ease some of the anxiety and answered all the questions I hadI will definitely be referring my teacher friends to Extra Space should they need extra storage space.Thank you so much!
Have rented with Extra Space before always have great prices and clean units. Would recommend
Frank has always taken care of me! Thank you for the great service!!
I only have his things to say about this store.frank is an outstanding personn he greeted me with a smile ready to work! He went over my contracy with me breaking it down for me not letting me just sign it.he wad phenomenal. Be a true gem to your company.
We have used different Extra Space facilities in other cities and always found them to be the best storage option. The staff at this particular facility, in West Palm, is excellent. Everyone has been very friendly, professional, and accommodating. We had a challenging move from out of town and the folks at Extra Space have been super helpful. I highly recommend Extra Space!
Thank you Daphnee and Frank
Great place everyone had a great attitude very nice people Frank always answered my calls and responded fast i will be back in the future thanks
Thank you Drew had an answer for every question I had. Great customer service .
Agent was extremely helpful and courteous. Explained all the details of the rental, and answered all the questions I had. Very pleased with the customer service.
Thank you, Greg! Your attentiveness and quick responses were greatly appreciated and I without a doubt will be bringing my business to this location in the future. Highly recommend- great service.
Great experience renting from this location. Frank helped me through the whole process
Frank was very helpful explained everything I needed to know.
Great service super secure
Quick and easy. Got set up with a storage unit in less than 10 minutes.
The staff are very professional and helpful. Easy process. Great space, clean, great prices.
Thanks for everything!! Easy, fast
Daphne was awesome
Great manager there. Friendly, knowledgeable. Nice place, very clean.
Mark was super helpful and provided suggestions to make my transition easy. He made this transition smooth. Thank youAnother amazing experience, Frank was awesome. Very informative. Smooth and quick rental
Great service and always reliable
Easy access to the storage space very clean
Frank set me up with a unit very quickly. Thanks for the help
Great customer service, I DEFINITELY would recommend this place. Representative was very friendly and helpful, during this stressful time. Thanks again for the excellent service that was provided.
Great experience! Katrina and Frank were very professional and helpful. The full process was quick and easy. I was so happy😀!💗💗💗💗
Awesome rental experience. Frank is a superhero!!
Awesome experience, fast, effective and great customer service. The one unit smelled like moth balls, so they moved our unit before we paid with no problems. I called and had the unit within 3 hours. If I ever need a storage unit I’ll definitely come here again!
Thank you for the help good customer service awesome person keep on doing a good job
Buyer beware!! Move-in was a breeze. Staff was very pleasant and professional. Good first impression. Sharlene and Danielle - Two thumbs up! Six months later my storage jumped from $120 to $189 per month. When I called Customer Service to ascertain the reason(s), I was told prices are driven by the market and Extra Space Storage does not strive to be a low price leader. So, please beware of their low introductory rates!! Highly unacceptable.
Helpful staff, knew the right questions to ask to make sure I got set up with a unit without any unpleasant surprises. They were also prepared for contactless service!
I have to thank Frank for his excellent customer service very nice guy
Friendly staff, secure facility, and great prices. Would recommend to anyone.
This location is excellent! My first impression was great. The facility is clean and smells great. The staff, Sharlene & Danielle were very helpful and funny. They made the process of moving easy for me and my husband. The prices are reasonable as well.