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AutoZone Auto Parts
817 Porter Wagoner Blvd, West Plains, MO 65775, United States
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AutoZone Auto Parts
Comments
Sa
Review №1

If I could give them 10 stars I would!! We just moved here, I don’t know anyone and my newish truck decided that today would be the day that my battery dies. Stranded, and with a couple of kids and AAA a few hours out these guys went above and beyond to help me out! Tyler and Chris were nothing short of amazing today and words can’t thank them enough. Going above and beyond to help someone when they could have easily told me to go elsewhere. I will forever be a customer of this business and If you need anything go here first! Thank you again for the help, gentleman!

Bo
Review №2

2/2021 Was traveling with the family. Had a check engine light come on. Tyler was extremely helpful in figuring out what was wrong. Was nothing they could assist me with ultimately. But he directed me to some reputable businesses and gave me some great instructions on the best course of action. We will be in the area again visiting family in the future. If ever needed, I know I can rely on this AutoZone and my new friend Tyler :) to help if needed. Thanks for the hospitality and extra service. It was helpful in our time of need.

Jo
Review №3

Went in to purchase an item, that I knew would be on a shelf. Friendly staff approached and offered some suggestions. I ended up taking their suggestion and was very pleased with the result. Plus it was much easier to use. Checkout was fast and convenient. I highly recommend this store. A+

Be
Review №4

Not only helped me find the right light but came out & put it in! So helpful/nice! 👍

Ma
Review №5

Between Auto Zone and Movaris they ended up giving me my old transmission back I wouldnt have known but I filed the warranty to get a new one. So now Im out a 3 year warranty, 1000$ in labor, 150$ for a radiator, and 70$ in fluids. Auto zone said they would help out by supplying me with fluids. They didnt give me any coolant and the cheap transmission fluid they gave me is for GM and Ford. I DRIVE A HONDA ACCORD!!! My new transmission arrived the 8th I called the 10th and said they didnt have it. Called again the 28th and they said they didnt have it. I had to call Movaris to find where my transmission was. When I went in and said my transmission is here, it magically showed up. Then Auto Zone said they tried to call but the number was wrong. I gave the manager my phone number on a piece of paper personally. When I turned in my old transmission they were impatient and rood. The manager talked about me with me standing right there like I couldnt hear him. I will never go to Auto Zone again!!!!!

Gr
Review №6

We are from New Mexico here in West Plains doing business. Had a problem with our van and pulled in to Auto Zone. Fantastic employee put the a analyzer on and was able to tell us exactly what we needed. He even contacted a mechanic who was able to do repair in parking lot. Wonderful people! Greatly appreciated the service.

Br
Review №7

Very organized and clean. Staff was very helpful and informative! I recommend them for autopart needs!

To
Review №8

Was helped quickly. They gave good recommendations on parts.

Li
Review №9

Bought a part, ended up being the wrong part. Requested my money back and they said they put it back on my card. Later that night I discovered they had charged me again for the same wrong part I had returned. When I called they said it must have been my bank that messed things up. I will never shop here again. I hate to be lied to and stolen from!!!! My best advise....run from this place!!!!

Ma
Review №10

AutoZone on the whole is a good parts store but theres a need for the inexperienced employees to ask questions.

Mi
Review №11

I work there I think its a good place to shop for your auto part needs

Ri
Review №12

Good place to shop people are very helpful. Some times they have deals on different items.

Da
Review №13

I was quite disappointed to find the loaner tool I called about to ensure it was available, wasnt ever part of the program. But I purchased the tool instead, at a reasonable price, so now I have it whenever I need it.

Do
Review №14

Good an great help too.

Ca
Review №15

They were very helpful. I know a little about cars but they taught me something new.

La
Review №16

Super friendly and helpful.

Ro
Review №17

They are vary helpfulThey help me figure out how the car air freshener work the can came with it. It Mount function he tried it for anther one

Jo
Review №18

Had parts I needed... were curtious...had mark on!

wa
Review №19

Good people

Ci
Review №20

I love my local Autozone. Always there when I need them.

Ju
Review №21

They were very helpful the last time I was there.Keep in mind, though, this business supports gun control corporately.

Da
Review №22

Extremely helpful getting us on the road again!

sh
Review №23

Fantastic service highly recommend the manger Jason was the best

ju
Review №24

I have not went back after I called and the gentleman told me that it was against policy to set out a part for my father in law to pick up that was a few blocks away,wouldnt even go pull the part to answer a simple question. He was rude and had a attitude,like it ruined his day for me to dare ask him to do his job.

Ca
Review №25

They are very helpful and polite

Al
Review №26

Great people. Helped me out with extreme hastle, professionalism, and courtesy that reminded me of my home town mom and pop shop.Corporate needs to take notice this store is running perfect from my stand point. Ive been in stores in 47 of the lower 48 as a truck driver by far the best one hands down.

Ch
Review №27

Im impressed with their desire to help you with whatever you need.

Kn
Review №28

Great people and great service except for 1 guy. Hes very unprofessional and rude. I found out hes the store manager as well. I refuse to go to his check out line

Er
Review №29

They are always helpful

Ba
Review №30

If they dont have it they will order it. Great prices. Knowledgeable and Friendly staff

Ch
Review №31

Great experience. Great customer service. Even gave me ideas for other ways to fix my problem and save a lot of money.

Cr
Review №32

Had just what I wanted!

Ti
Review №33

Very helpfull

Me
Review №34

Always has what we are looking for. Friendly service! If we cant locate something in the store, theyll either show you where the item is or look into ordering it for you (if available that way). When ordering parts, they are accurate with the arrival dates. They even offer to call you and let you know when it comes in. Over all awesome store and employees!

Ke
Review №35

EXCELLENT customer service. Quick to greet you as you are entering the door. Friendly service. The store manager seems to be top notch; it definitely shows because the staff is awesome

St
Review №36

Awesome

Al
Review №37

Friendly knowledgeable people

Wa
Review №38

Was treated with respect and they were very professional

Ti
Review №39

Its ok

Ke
Review №40

Staff was more than great. Candice was staff that help me. Knew exactly what I needed like she read my mind...thanks

Jo
Review №41

The staff there are excellent BUT the prices at their competing place is better. Sorry guys.

Ri
Review №42

Good service and friendly staff ....

St
Review №43

This place is always been good to us they help us find the parts we need and will even help replace windshield wipers Ive even had them help me put a headlight bulb in I mean not a lot of places do this anymore

Ma
Review №44

Best parts place in town. The manager Mark is the best manager very knowledgeable and actually cares about ppl. Thank you AutoZone for being southern Missouris #1 stop for anything you need for your vehicle.

Ri
Review №45

Fine folks here that seem to know what theyre doing and they dont try to push things on the customer. Very friendly, very professional and they help if they can.This was my experience with them anyhow

Ma
Review №46

They ordered the correct part number but an incorrect part was sent

Do
Review №47

Good service and prices. Helpful

Pa
Review №48

Had the part we needed in stock. Cashier carried the part to the vehicle for me.

Jo
Review №49

I had an issue with my battery not charging so they checked my alternator which was the problem. They gave me helpful advice and were a big help.

Ch
Review №50

Good selection of parts, there a little more pricey than other places though.

Ge
Review №51

Courteous and respectful. Store Manager, Mark, was thorough in helping me with my project. Much appreciated.

Ca
Review №52

Great customer service and great delivery service always there to help if you need a hand.

Ap
Review №53

John helped me and went the extra mile, he was super sweet. As well as the other staff. Ill be going to that location in the future.

Ta
Review №54

Cheaper than most other auto stores. Fast and friendly service.

Ba
Review №55

I have never gotten a wrong part here, when they order you a part they know what they are doing. They are a bit more pricey than other places but better quality I think and more knowledgeable staff.

Ma
Review №56

Extremely clean, very surprising for an auto parts store!

Ka
Review №57

Very Knowledgeable, friendly, helpful staff. Ill definitely be getting everything for my car from them from now on!

Ru
Review №58

I enjoy shopping here, our church youth group had a carwash in the parking lot and they where very accommodating.

A
Review №59

They are really good about trying you find what you need .also prices are cheaper then most auto parts stores.

Er
Review №60

They had the part, and were very fast and friendly.

B
Review №61

They worked hard to solve my auto problem

Ta
Review №62

It was very helpful and honest

Ro
Review №63

The place to go for your parts

Da
Review №64

People knew what i needed very helpfull and very friendly great place

Bo
Review №65

Terrible service

Lo
Review №66

Had our best interest in mind and very helpful.

Da
Review №67

They didnt really tell us what we needed to know just sent us to another place

Ja
Review №68

Helpful people..If they dont have it theyll order it

Co
Review №69

Very helpful and installed my new wiper blades!

De
Review №70

Fast and easy. Good product

Do
Review №71

Friendly staff nice extras for cars like leds

Be
Review №72

Let me get what I needed with my uncle paying for from Florida. Loaded my parts in vehicle for me too!

g
Review №73

Staff was curious and good prices.

Le
Review №74

Wow great service for a retail store help me out on finding out the problem on the truck even showed me how to fix it they didnt have the part, but told me where to get it. Will be shopping here for long time. Thank you

BA
Review №75

Good service and polite and helpful staff.

Ti
Review №76

Good management

Ja
Review №77

They are fine as long as you just need but then the computer

Bi
Review №78

Good place to get stuff for your vehicle

га
Review №79

Very good

De
Review №80

Pretty much have what you want, fairly reasonable

Ca
Review №81

These guys and gals are awesome

St
Review №82

Great customer service

Mi
Review №83

Handy place ..friendly staff

ki
Review №84

They are very friendly and helpful here!

Ni
Review №85

Very helpful with anything you need.

Ja
Review №86

Always have everything I need!

Re
Review №87

Staff is not as knowledgeable as desired

Jo
Review №88

Good people good parts

bo
Review №89

Last time I went there got my parts wrong twice and when you live 40 miles from town that cost.

ja
Review №90

Friendly staff very helpful.

fa
Review №91

Theyre just as expensive as everyone else

Ra
Review №92

Always very helpful employees.

Ma
Review №93

Knowledgeable staff, good prices

Ro
Review №94

Your employees are courteous, and helpful.

Ga
Review №95

Great service friendly people

Ra
Review №96

Has good prices

Do
Review №97

Good place to get parts

Ch
Review №98

Great customer service

Du
Review №99

Great selection of parts and accessories

Is
Review №100

Good help and very courteous

Information
11 Photos
100 Comments
4.2 Rating
  • Address:817 Porter Wagoner Blvd, West Plains, MO 65775, United States
  • Site:https://autozone.com/locations/mo/west-plains/817-porter-wagner-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A2313&y_source=1_MjQ3MTYxNi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 417-256-8311
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–7PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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